Wang Li
Analyst · Jefferies. Your line is open. Please go ahead
Good morning and good evening, everyone. Thank you for joining our conference call today. Q1 was a good quarter and a decent start to the year 2021. On our last earnings call, I outlined our strategic priorities for the year. In Q1, both Momo and Tantan teams have stepped up our efforts to drive towards the strategic goals. On the call today, I will walk you through the key operating and financial results for the quarter and then I am going to give you an update on the progresses that we have made against the company’s priorities. First of all, a brief overview of the financial performance. For the first quarter 2021, total revenue was CNY3.47 billion, down 3% year-over-year due to the decrease in live streaming revenue, which was further attributable to the structural reform we undertook in Q3 last year. However, I am happy to see that the reform has started bearing fruit, both in terms of the user metrics and in terms of revenue trajectory. That, coupled with accelerated growth in the VAS business in Q1, has significantly narrowed down the YoY decrease rate from the previous quarter. At the same time, the revenue mix continued to diversify into a more long tail and stable structure, with VAS reaching 74% the size of live streaming in Q1. Adjusted net income for the quarter was CNY634 million, representing an 18% profit margin. Excluding content’s net loss, adjusted net income for the core Momo was CNY676 million, or a 23% profit margin. Tantan’s total revenue came in CNY568 million for the first quarter, up 49% year-over-year. Adjusted net loss from Tantan was CNY42.04 million for the quarter compared to CNY103.2 million for the year ago period. Now, a deeper dive into the quarter. First, the growth of our community, the core Momo had 115.3 million monthly actives for the first quarter of 2021, up 7% year-on-year and growing against seasonality with a 1.5 million net addition from Q4 last year. I am proud to say that despite the negative seasonality in Q1, not only did MAU reach a record high, but also some of the most important metrics reflecting core Momo social efficiency grew meaningfully. Among them, the number of interactions around nearby content, the number of average daily two-way interactions as well as the number of one-to-one messages, have all reached their peak since the year 2017. The optimization of user redirection model drove 30 days retention ratio for resurrected users to improve 4 percentage points versus Q1 last year, which enabled the overall retention ratio to remain stable at a high level despite the increase of channel investments. The positive trajectory that we have been seeing on the core Momo, both in terms of traffic and in terms of grossing, can be attributable to three factors: number one, the progresses that we made in improving the basic social experiences last year; number two, the right approaches that we adopted on the channel marketing side, both during and after Chinese New Year holiday; and number three, the fruits that came out of the structural reform in the second half of last year. Now, a number of paying users for the quarter was 9.1 million, representing a 100,000 net addition from a quarter ago. The number of paying users has grown against the negative seasonality in Q1 as a result of the robust recovery trend in MAU post lunar year holiday. Now, turning to Tantan’s user trends and related metrics. As mentioned on our last earnings call, Tantan’s DAU has been under pressure since late Q3 last year due to intensive competition of channel resources as well as the low efficiency in Tantan’s own user acquisition efforts. Since November last year, with lower content marketing spend and shifted the efforts towards fixing some of the technical problems in the user acquisition system in order to more effectively seize the marketing window post Chinese New Year. As a result of the decrease in marketing spend, the December week user trend continued through January and hit the lowest point in early February. The user data started picking up after we stepped up our marketing efforts when channel competition became milder towards mid-Feb. Furthermore, as a result of these preliminary improvements in the marketing approach, we were able to see some initial meaningful progresses in the user data. For example, the new, more female-oriented ad materials have substantially improved the general ratio in the newly acquired users. The retention ratio has also seen meaningful improvement. Content DAU also gradually ramped from the lowest point in mid-February and eventually delivered a slightly higher average DAU in March than in December 2020. More importantly, we managed to achieve that while further lowering the quarterly marketing spend from Q4. This round of test campaign shows that even some initial adjustments in the marketing approach could make some meaningful changes, both in terms of quality of user growth and in terms of cost efficiency. This has confirmed our belief that Tantan has plenty of headroom to grow its user base while making better sense of ROI. The challenges that we encountered in the second half of last year and more broadly across the past 2 years is very much fixable. Tantan’s paying user count came in 3.5 million end of Q1 2020, down from 3.8 million last quarter. The 300,000 net decrease was due to the combination of three factors: number one, the weak DAU performance in January and February; number two, the increase in the female percentage in the new users having a negative impact on paying conversion as women are much less likely to pay for value-added services in comparison with men; number three, the lingering impact of the rollout of SCIT package, which had a price lifting effect and has a negative impact on the number of paying users. Before I start the operational and business review of the company, I would like to reiterate the strategic priorities that I set for my teams at the beginning of the year. On the core Momo side, I have three goals for the team: number one, further grow the core user base with limited marketing budget and improve the ROI versus last year; number two, bring the business back on to growth track; and number three, continue to enrich our product portfolio and push the boundaries beyond Momo and Tantan. On the Tantan side, the single most important goal for the year is to deliver solid user growth by substantially improving the marketing efficiency as well as the coordinating experience. Next, I am going to take you through what we have done in the past quarter regarding each of the priorities. First, I’d like to review the progresses we made in better serving the Momo community and drive user growth. One of the most important goals on the product side is to keep identifying the underserved user demand and figure out ways to effectively address them. One obvious thing that we can do on that front is to take better care of female user social preferences. We have long been seeing social desire from female users on Momo. However, women’s social preferences can be quite different from that of men. Women tend to have stronger inclination to express their feelings. Also, it takes longer for them to open up to strangers and get acquainted with others, especially those of opposite sex. The product and services we offered in the past were clearly more male user-friendly. Therefore, there was a mismatch between what the female users needed and what we empower them with. In Q1, we started some new product experiments to bridge that gap. We test launched an audio social experience called [indiscernible] or [Foreign Language] in Chinese and a brand new news feed experience called the mini-verse, which allows users to post and interact with content without releasing their profile information. Both of these two product experiments aim at encouraging the users to share their relationship stories and express their feelings, which caters to the part of user mentality that falls on the other side of the spectrum against what is commonly seen on Momo. Our objective here is to improve female users’ engagement and retention by better serving them with what we didn’t do well before. If we can successfully do that, we can improve the engagement of the entire platform as well. This is a very important direction for our product team to explore this year. Next, let me review the progresses that we have made against our priority of bringing the cash cow business back on to the growth track. Firstly, on live broadcasting, our objective for live broadcasting this year is to deliver a gradual and steady improvement at both revenue and gross profit level. Here, I would like to underscore gross profit, because one commonly seen the steps in managing live streaming business is to drive top line growth at the expense of gross profit and long-term health of the ecosystem. This year, we will be sticking to a more sustainable growth model by focusing on fostering the mid to long-tail content ecosystem and avoid applying strong revenue-oriented operational efforts, especially those aim at lifting RP2 for speedy recovery, which may cause centralization at the very top of the pyramid. One imperative for healthy content ecosystem is to have a vibrant content supply system. This was particularly critical after taking a big step last year. At Q4, with the Golden broadcaster contract renewal project, we have successfully locked down the big majority of the existing high-grossing broadcasters. In February, we moved on to addressing another issue that we had on the supply end, new talent recruitment and growth. Having a constant flow of high-quality new talent and the right mechanism to make sure they can surface from the bottom to the top is important for maintaining a good metabolic system. As a social platform, this used to be one of our strong areas. However, during the past 2 years, Momo had not provided sufficient support and motivation to this vital part of the supply system. To address this issue, we made another adjustment to our incentive program to make it more appealing to the newcomers. These two rounds of adjustments of the incentive program were very well received by the new broadcasters and agencies. This can be proven by the outperformance of the year end competition as well as better than expected trajectory post the Chinese New Year holiday. I believe our current program provides adequate incentives and motivation to all kinds of broadcasters that we consider important through our content ecosystem. As expected on our last call, the two rounds of adjustments collectively had a 2.4% drag on the GP margin. We believe payout ratio should remain stable from Q1 onwards. I am glad that our team was able to put together a well-rounded incentive program at a fairly manageable cost level. Besides more effective financial incentive, as another part of our effort to better support the entry level talent, we made adjustments to our algorithm to divert more traffic to the mid to long-tail. Moreover, since the beginning of this year, we have also been holding monthly [indiscernible], where we sit down with different kinds of agencies and broadcasters, making sure their needs, challenges and suggestions are heard by the management. Due to these concerted efforts to revive the content ecosystem, in Q1, we were able to see meaningful improvement in some of the important metrics that we use to gauge the healthiness of the ecosystem. These metrics include a number of in-channel DAUs, retention ratio and the number of average daily paying user. As the overall company ecosystem continues to recover, the spending has also been showing steady and gradual improvement. So far into the second quarter, the non-event days daily grossing has fully come back from the trough around Chinese New Year and is now back to December’s level. It sets a good foundation for the spending to continue to improve as the content ecosystem does in the second half of the year. Now, turning to VAS, value-added services, has been a real outperformer in Q1, growing against seasonality at 42% year-over-year, a significant acceleration from last year. Among various experiences within VAS, chat room was the biggest growth contributor for the quarter. In comparison with other audio and video-based social entertainment experiences, chat room has a much larger user base and the paying user structure is also more long tail-driven. Throughout last year, the team has been operating this business at a controlled pace and mainly focusing on introducing innovative products that drives organic growth. This will continue to be the way we grow this business this year. Last Q4, we introduced [Foreign Language], which means themed seasonal gifts. It has proven to be a very effective – it has proven to be very effective in terms of driving revenue and engagement. In Q1, we reinvented it for Chinese New Year and Valentine’s Day, which enabled chat room to deliver an exceptional growth for the quarter. We made this gift feature available in the interest group as well, which was also well received by the users there. In addition to the boost that we got from the themed seasonal gifts, the other thing that started to gain traction in Q1 was the matchmaking experience or [Foreign Language] in Chinese. Matchmaking is a moderated video dating experience. It is particularly popular among lower tier city users. It started gaining traction in terms of retention and product experience in the second half of last year. Meanwhile, its revenue also began to ramp up steadily. The growth trend continued into Q1 and we expect it to become a meaningful revenue contributor heading into the second half. Now, quickly on the new endeavors, both Hertz and Duidui continued to make progresses against our target, both in terms of user retention and user scale. Their revenues have been growing in line with user growth. We are clearly on track to reach ROI 2, which means generating enough revenue to cover both revenue sharing cost and marketing expenses. Our goal is to hit ROI 2 target for both Hertz and Duidui in the coming few months. If we can fulfill that target, we then have plan to push the marketing button more aggressively in the second half of the year. As said on our last earnings call, this year our main focus will remain on product and user experience. That said, we do expect their revenue to trend up and contribute further into the VAS business line as we head deeper into the year. To put things in a nutshell for the core business, live streaming business, after a very bumpy journey last year, is finally on a steady improving trend. That, coupled with the growth opportunities we have in VAS, give us the confidence that the core Momo will continue to be a very productive and evolving cash cow business. This will leave us ample room to invest in new endeavors beyond Momo and Tantan in order to build longer term drivers. Now, turning to Tantan, before I get into the business and strategies at Tantan, I’d like to talk about a major change for the Tantan team. In April, Tantan’s Founder and CEO Wang Yu, as well as COO, Pan Ying stepped down from their respective positions. They are no longer involved in Tantan’s daily execution. As many of you know, Tantan encountered many challenges in the past couple of years. Mr. Wang and I have – have a consensus view that the biggest priority for Tantan is to make Tantan’s product and marketing efforts more effective and execution more efficient so that we can grab the great growth opportunities that we’re seeing. However, in terms of what changes we need to – we need in order to move things forward more effectively, Mr. Wang and I had some major differences that are difficult to reconcile. Mr. Wang chose to respect my opinion and decided this is the time that Tantan needs a new leadership. I’m now the acting CEO of Tantan and personally leading Tantan’s reforms, which is happening now as we speak. Going forward, Momo and Tantan teams will work closely together to move faster on the deeper level of collaboration. Wang Yu and Pan Ying have been valuable partners to our company. I’d like to take this opportunity to thank them for their dedication and contribution to Tantan. On behalf of both Momo and Tantan teams, I wish them the very best in pursuing their new endeavors. Before I talk about the progresses we’ve made against our strategic goal, let me quickly review Tantan’s financial performance. Total revenue for the first quarter was RMB568 million, up 49% year-on-year. The growth was driven by the increase in ARPPU, which was largely contributed by the live streaming service and, to a lesser degree, user shift toward higher-priced membership services. On a sequential basis, revenue had strong seasonality this year due to the live streaming service. The big majority of Tantan’s live streaming revenue comes from long tail broadcasters who are difficult to manage. Total broadcasting time and the number of active channels declined significantly during the winter holiday period, causing a deep dive in live streaming revenue and subsequent slow recovery. As a result, live streaming revenue dropped 38% sequentially to RMB251 million. VAS revenue decreased 6% from Q4 last year to RMB316 million. The sequential decrease was due to the weak user trend in January and February as well as the higher female ratio in the newly acquired users. Now turning to the most important part of my speech today, Tantan’s strategic priorities for the year and our plan on how to drive user growth more effectively and unleash the full potential of Tantan going forward. We have always believed that Tantan has the potential to grow bigger than where Momo is today. This view is supported by the secular trends that we’re seeing in China’s dating space as well as the fact that Tantan is the most committed as well as the most effective product in connecting people for romantic purposes and off-line relationship conversions. The reason why Tantan has not been growing as fast as they should was not because the opportunities are not there or somebody else is stronger than we are, but because there are important areas where we need to improve. For quite a long period of time in the past, our marketing efforts have not been – have been ineffective and the product experience has a lot of room for improvement as well. The single large important goal for Tantan this year is to make sure that we deliver solid user growth by addressing the above-mentioned issues. From April until now, my job has been putting together the right team to lead these efforts. I moved some of my best people from Momo on to this project so that we can hit the ground running. We spent the past 2 months combing through the key areas of focus and now have a plan to achieve our goal for this year. Now let me walk you through the key steps of this plan. First, we need to significantly improve Tantan’s marketing efficiency. On that front, I’m afraid we have not been doing the right things during the past 2 years. After we took over in April, we’ve conducted a comprehensive review of Tantan’s marketing approaches. The review, we confirmed our belief that Tantan should have ample room for user growth by reforming its user acquisition system. We have a standard playbook and Momo for the reform. And thus, we view it as a low-hanging fruit that we can pick. Our job in Q1 would include building up a fully functioning marketing team, resetting and restarting the data management system and rising a new set of user acquisition programs, including targeting strategy and ad materials to completely replace the old ones. The number of DAU were under some pressure in April and May, while we decreased the marketing spend in order to focus on rebuilding the team and reworking the system. We expect the user trend to start picking up again as the new system gains traction moving into Q1. Another thing on the marketing side that we believe can contribute to the overall user growth is brand advertising. We hardly made any branding efforts in the past 3 to 4 years. However, Tantan, as a relatively younger brand, its brand awareness is far from the level where it needs to be. There are many people who are not using Tantan because they have not heard of us before or yet to be fully aware of the core value that Tantan can provide or have some misconception about Tantan’s brand and services. There is a huge opportunity for us to drive user awareness and enhance brand equity if we can clearly articulate the core value of Tantan to those who may need our service. We will invest more into branding when opportunity arises. It should be the right timing after we complete our next major product upgrade. The second growth driver is product innovation. We need to make Tantan’s product experience more appealing. While Tantan is undoubtedly the most dedicated and effective dating app in China, we do have many opportunities to optimize so that we can do better in connecting the users for romantic purpose. On the front end, we need to make the users interface more succinct and coordinating experience more prominent. On the back end, we need to make the swipe and match system more effective. Tantan is sitting on a gold mine of user data that we can mine and leverage to make more relevant recommendations. This is where technology and big data mining can play very important roles. We have not been very effective in doing that during the past 3 to 4 years. We need to see real efforts made and concrete changes on that front as well. The goal is to improve user experience in a core swipe and match mechanism through more effective recommendations. We need users to be able to feel these changes when they swipe through the cards and interact with matches. While continuing to strengthen our dating-related product offering, we are also going to keep exploring more diversified features and services to make the Tantan experience better fit into the Asian dating culture. This in turn will further improve user engagement and retention which will translate into user growth. The third pillar of our Tantan plan is to drive more synergies between Momo and Tantan. While Tantan will continue to maintain an independent organizational and operational structure, I believe there are many areas where Tantan and Momo can work together and drive significant synergies. This is especially true in the areas of marketing, technology and data collaboration. This is an area where we will definitely move faster in the future. These are the things I’d like to cover on this call. Now let me pass the call over to Mr. Jonathan Zhang for financial Review. Jon, please.