Earnings Labs

MillerKnoll, Inc. (MLKN)

Q1 2018 Earnings Call· Thu, Sep 21, 2017

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Transcript

Operator

Operator

Good morning everyone, and welcome to this Herman Miller Incorporated First Quarter Fiscal Year 2018 Earnings Results Conference Call. This call is being recorded. This presentation will include forward-looking statements that involve risks and uncertainties that could cause actual results to differ materially from those in the forward-looking statements. These risks and uncertainties include those risk factors discussed in the company's reports on Form 10-K and 10-Q and other reports filed with the Securities and Exchange Commission. Today's presentation will be hosted by Mr. Brian Walker, President and CEO; Mr. Jeff Stutz, Executive Vice President and CFO; and Mr. Kevin Veltman, Vice President, Investor Relations and Treasurer. Mr. Walker will open the call with brief remarks, followed by a more detailed presentation of the financials by Mr. Stutz and Mr. Veltman. We will then open the call to your questions. We will limit today's call to 60 minutes and ask that callers limit their questions to allow time for all to participate. At this time, I would like to begin the presentation by turning the call over to Mr. Walker. Please go ahead.

Brian Walker

Management

Good morning everyone, and thanks for joining us today. I'd like to start with a brief overview of our quarterly results followed by highlights of the progress we made during the quarter against our key strategic priorities. I’ll close with the view of the current economic backdrop before turning over to Jeff and Kevin for more information on the financial results including the change we announced earlier this week to our segment reporting structure. In short, the quarter reflected better than expected demand patterns as organic order growth of 8% over the prior year was a clear highlight and we finished the quarter with organic backlog up 8% over last year. Adjusted earnings per share of $0.57 met our expectations for the quarter. Our North America ELA, and consumer segments all delivered strong order growth for the quarter. In addition to the ongoing work to transform our real estate footprint in the consumer business by increasing selling square footage, our consumer business also delivered its fifth straight quarter of comparable brand growth as our efforts to accelerate revenue growth across our consumer sales channels gain traction. Gross margin was near the low end of our expectation for the quarter. This was driven in large part by a strong demand for some of our more capacity constrained product categories, namely height adjustable tables and laminate storage. As we work to keep pace with demand, we incurred additional overtime and outsourcing costs. Our operations team has done a terrific job responding to the challenge and while some of these pressures are likely to continue in the near term, we are moving quickly to add capacity in key areas of operations. We also incurred higher than normal warranty expenses this quarter. These expenses impacted the profitability of each of our segments, but had…

Jeff Stutz

Management

Alright, thanks Brian. Good morning everyone. So, before I begin I want to cover some changes to the way we report our business results across each of our business segments. Effective in the first quarter, we moved our Nemschoff subsidiary out of the North American segment and into the specialty segment under the leadership of Steve Gane. This change was made to better leverage the unique skill sets and capabilities of our specialty business teams, particularly in the areas of craft wood and upholstery manufacturing, and also provide a strong fit for this segment's focus on the architect and design community. In addition to this move, we’ve refreshed our methodology for allocating functional SG&A expenses to the business segment. Our business has changed significantly over the past few years and this change better reflects the utilization of these services across our Herman Miller Group of businesses. We’ve also identified a pool of corporate support cost that will no longer be allocated to the reportable business segments. Rather these costs will be tracked and reported as corporate unallocated expenses. This change to more closely aligns to industry practice and provides a better reflection of how we will measure and manage our business going forward. And finally, we’ve expanded our supplemental disclosure information to include gross margin results for each segment to help investors better understand the financial profile across our business segments. Given these changes, we filed an 8-K earlier this week that provided a restatement of our segment results by quarter for fiscal years 2016 and 2017 in order to be comparable with this new approach. With that bit of housekeeping out of the way, I’ll now cover the results for the first quarter. Consolidated net sales in the quarter of $580 million were 3% below the same quarter last…

Kevin Veltman

Management

Good morning everyone. We ended the quarter with total cash and cash equivalents of $80 million, which reflected a decrease of $16 million from last year. Cash flow from operations in the period were $19 million, compared to $30 million in the same quarter of last year, primarily due to a one-time contribution during the first quarter of $12 million to increase the funded status of our UK pension plan. Capital expenditures were $25 million in the quarter. Cash dividends paid in the quarter were $10 million. As a reminder, last quarter we announced a 6% increase in our quarterly dividend rate that will be paid beginning in October. This increase brings our expected annual payout level to approximately $43 million. We also repurchased approximately $11 million worth of shares during the quarter. We remain in compliance with all debt covenants and as of quarter end our gross debt-to-EBITDA ratio was approximately 0.821. The available capacity on our bank credit facility stood at $388 million at the end of the quarter, which includes $150 million set aside to repay the private placement notes that are due in January 2018. Given our current cash balance, ongoing cash flows from operations, and our total borrowing capacity, we believe we continue to be well positioned to meet the financing needs of the business moving forward. With that I’ll now turn the call back over to Jeff to cover our sales and earnings guidance for the second quarter of fiscal 2018.

Jeff Stutz

Management

All right, thanks Kevin. We anticipate sales in the second quarter to range between $590 million and $620 million. While the midpoint of this range reflects our best estimate for the period, we are providing a wider than normal range for sales and earnings this quarter to reflect increased uncertainty resulting from the recent storms in Texas and the Southeast. We estimate the year-over-year favorable impact of foreign currency on sales for the quarter to be approximately $4 million. On an organic basis, adjusted for dealer divestitures and the impact of foreign exchange translation this forecast implies a revenue increase of 6%, compared to last year at the midpoint of the range. We expect consolidated gross margin in the second quarter to be between 37.5% and 38%, operating expenses in the quarter are expected to range between $172 million and $176 million. And finally, we anticipate earnings per share to be between $0.55 and $0.61 for the period. And this assumes an effective tax rate of 30.5% to 31.5%. With that overview, I’ll now turn the call back over to the operator and we’ll take your questions.

Operator

Operator

[Operator Instructions] Our first question comes from Kathryn Thompson with Thompson Research.

Kathryn Thompson

Analyst

Hi, thank you for taking my questions today. Just following up on specialty, wanted to get a little bit more clarity on the order decline and was the higher warranty cost the primary driver for the margin decline in that segment?

Brian Walker

Management

Kathryn this is Brian. I will start with the revenue discussion and then I’ll let Jeff talk a little bit more about the warranty impact. We had a big quarter last year in the first quarter for both Nemschoff and for Geiger that was, I would say, largely project related on the Geiger side. Nemschoff, same thing largely big projects last quarter. Those businesses tend to bounce around a little bit by that. Nemschoff was also impacted a bit this quarter on the revenue line by some of the supply chain challenges we had, particularly the foam supplier that caused them to be a little bit late with some shipments. So when you add those two things together, that was the majority. I would say the textile side was down a little bit too year-over-year. So, overall there was just some softness across that business, the collection side of it did really well. We feel really good on the order front, in particularly in Geiger that had a really good quarter in orders, can see really good activity as we look at the second quarter. That’s also true in the collection. Nemschoff I would say we are going to have to see what happens as we get some of these challenges behind us on the supply side. And Maharam, we have a number of really great ideas in progress to expand the breadth of the textile price points we cover, a number of new products which are getting good reviews. The leather business is just ramping in that business and we are doing pretty well on the rug side. So, we feel good about the balance of the year at Maharam, although there was a little bit of a light start to the year to be Frank, and then like I say, really good momentum at both Geiger and the collection. So, we’ve got work to do in Nemschoff to be Frank. We’ve made a number of leadership changes in that business in the first quarter that were needed. We’ve done some retooling of sales leadership there. We think those things combined, we’re getting their product pipeline ramped up will be important for that business, but we have got work to do in that one.

Jeff Stutz

Management

And then Kathryn this is Jeff. To your question on segment profitability for the specialty group, there were really two fundamental issues I alluded to in my prepared remarks, but if you quantify it - there was warranty, which we talked about, but then there was a fairly significant supplier issue that we think we’ve got our arms around at this point, but it definitely impacted our Nemschoff subsidiary in the quarter. The supplier issue was actually the larger of the two. The combination of those, however, was about $1.7 million on the period. So, if you normalize for that, you kind of get more to a 4.4% operating income. Now that’s still lower than last year, but as Brian pointed out, we had particularly tough comps in a couple of those businesses and much higher volume as a result that drove, and then within that, I think we had a little less favorable channel mix across our businesses this quarter than a year ago. That moves around period-to-period. So that will be the big driver.

Kathryn Thompson

Analyst

Okay great, thank you. And then on pricing, it seems to be a theme within the industry, discounting and just overall pressure as you see a greater preponderance of ancillary type products becoming more competitive, are you seeing pricing pressures and other regions outside the US or maybe just focus a little bit more on what you’re seeing in pricing in general company-wide? Thank you.

Brian Walker

Management

Yes. I would say, Kathryn, this is always a very competitive industry on pricing, especially on the contract side because you are often bidding project-to-project. I don't think by the way I would say it’s more a queue in ancillary areas, in fact I would argue some of those newer areas or less driven by price overall because you don't tend to play in as much bulk often. So it may be more than it used to be, but I wouldn't say that is where you see the significant price pressure typically is on the workstation side. I don't think pricing this period got significantly different than what it’s been in the past. In fact I would call it fairly stable in our view. It is competitive, but it is not more competitive than what it’s been. I do think you see a lot of folks, including us trying to figure, trying to make additions to their product portfolios be that through acquisitions, be that through internal development or alliances or whatever to broaden the breadth of their offers to cover more of the new types of settings that are out there, and/or to broaden the price points in which they cover as we are continuing to figure out how are we going to continue to get the share of wallet from customers across their floor plate or of dealers. I think at one level, I think we were a bit ahead of that curve when we made the moves; we made with the collection a number of years ago. The addition we made with not one, the acquisition of DWR and to be frank the addition of Nemschoff a number of years ago, so we have been playing towards those themes for four or five years that the work isn’t done and it won’t be done that we have to continue to rotate into those new areas, but I think I would say those are things we saw coming as we rolled out the living office. That is actually one of the reasons we began to try to even talk to our own folks about thinking about the office is having a wider variety of settings and types of places that people go, and then aiming both our development engine and our M&A engine at making sure we could fulfill those needs. And we feel pretty good about where we are at there. There is always more work to do, and certainly making sure that we’ve got kind of a full bell shaped curve of price points that we can play at in almost all of the areas that we play is going to be important going forward.

Kathryn Thompson

Analyst

Okay great, thank you. And then could you give a little bit more color on the strong growth in consumer and any color on areas either it be a geographic product or is it just really reaping the benefits or the changes that you have been ongoing with DWR?

Brian Walker

Management

I think the growth in the consumer business, which was quite strong and I think the team has done a really good job. I am getting the revenue line moving again since the hiccups we had. I guess now two fiscal years ago when it hit us really started right about this time two years ago. The drive if you look underneath the volume, first of all we’ve launched, I think the number Jeff is around 100 new products in that business, which we are seeing really good day take up of new products. We of course have really been hitting the mark in terms of getting new studios open last year. We opened a number of new studios this year. That’s certainly helping. Probably the biggest standout if you look at where we were two years ago and where we are today if you set aside the disruption that happened with ERP system is actually the greater productivity that we’re getting out of our catalogue and how that is also feeding into the web and because we’re seeing significant growth online, in fact in one level the online segment of the business is growing faster now. If you look at especially the unit level than what’s coming through the studio that we’re - because we’re really are an omni-channel model, it’s hard to tell, you know they come into the studio in order, but I would say online is growing quickly and we think there is room to continue to accelerate that. The last thing that I would point to is the addition and focus of DWR and the contract channel has also been a help and we’ve seen significant growth on the contract side. Some of that being through Herman Miller dealers, I would say we are in…

Kathryn Thompson

Analyst

Great. Thank you very much. I appreciate it.

Operator

Operator

Our next question comes from Greg Burns at Sidoti.

Greg Burns

Analyst

Good morning. Just in terms of the order growth, could you give us a sense of - particularly in North America, is it coming from a handful of large projects, is it more broad-based, just where is that demand coming from?

Brian Walker

Management

I would say it’s generally broad-based and now that we certainly saw, we didn’t have any, in fact there was an area that was down, I would call the super large project with an area that we didn't see nearly as much of as we saw a year ago or even two years ago. So, I would call it is more in the mid-size to small projects as where we are seeing it. I think Kevin if I remember it from the data project activity actually percentage of project business was actually up this quarter, compared to last year that’s correct. So projects were up, but I would say they did not range into that, kind of very large, which we typically talk about as projects above 5 million. I think that category overall was actually down a bit, if I remember the data, is that correct Kevin?

Kevin Veltman

Management

I think that’s right. The 1 million to 5 million was strong.

Greg Burns

Analyst

Okay thanks. And looking at the guidance for OpEx for next quarter this was like, it’s going to be up sequentially, is that seasonal factors or is it just increased investments on your part?

Jeff Stutz

Management

Hi Greg this is Jeff. I’d say really it is two things. Number one, you’ve got, obviously our guy calls for quite a bit higher top line and with that we have got volume-related increases. I would say in total, the volume related increases, and I would point to variable selling and incentive cost account for about $4.5 million of the increase, and the remaining volume related is really investment at the consumer level that are somewhat seasonal, which are seasonally high period for that business. That increments for about $2 million of the total increase. And then above and beyond that we’ve got some - net of our cost saving initiatives we’ve got some growth investments. Some of that is initiatives that have been planned for this time of the year, some of it candidly is timing spill over from Q1 into Q2, but I would - you might call that another 1.5 million, I think that accounts for the bulk of that increase. Now I will tell you and I would be remiss if I did not say, we give a range on operating expenses for a reason and clearly we’ve done a nice job the past three quarters really doing I think a good job managing cost towards the lower end of the range we’ve been given. That’s our goal and we’re not going to stop with that focus, but those are the categories that account for that increase.

Greg Burns

Analyst

Okay, thank you. And then lastly in terms of the margin potential in the consumer segments, where can that go just based on getting the existing studio footprint of the maturity versus some of the incremental initiatives you have in place with the outside consulting firm and what you plan to implement? So I’m trying to understand like, what will just naturally accrue to the bottom line of that segment based on kind of the maturity of the studio footprint versus kind of what you can drive incrementally your over time?

Jeff Stutz

Management

So Greg, this is Jeff again. I would say it is a little difficult to answer just from the standpoint of studios because obviously we’ve got growing elements that business across other channels, Brian mentioned contracting e-commerce, but I would say is that within our existing studio footprint in combination with those other channels, I think you could see that growing 7% to 8% range up income over time now. We’re making, obviously incremental investments in additional studios, additional square footage that we think can help us leverage that higher, that’s why we talk about our ultimate goal of being approaching that 10% level, but that’s how I would view the business right now given our current footprint.

Greg Burns

Analyst

Okay, thank you.

Operator

Operator

Our next question comes from Matt McCall with Seaport Global.

Matt McCall

Analyst · Seaport Global.

Thanks, good morning guys.

Brian Walker

Management

Hi Matt.

Matt McCall

Analyst · Seaport Global.

So, forgive me I had a few technical difficulties, so wanted to first hit North American margins, I like the new detail and trying to compare and contrast across the industry and trying to understand some of the differences, but maybe start with the operating margin, I think your 14%, 15% in North America, Brian you talked about the number of initiatives you have ongoing, but what’s the right level of operating expenses, what’s the right level of gross margin for that business? There is the potential to use that profitability to maybe drive top line or is the goal still to expand those margins further?

Brian Walker

Management

I don't think our margin expansion; if we are looking at operating margin line is going to probably come from that business over time. We think we can continue to grow the top line, but it’s probably not going to come from lots of expansion at the operating income line. The place for operating income improvement for us is really going to be focused, I think Matt largely in the consumer business, as well as in the specialty businesses. Those are the places we’ve got work to do. Certainly Greg will continue to work on efficiencies. He’s got cost savings goals just like everybody. Part of that is, how do we continue to find ways to be more price competitive at the same time, not give up margins? So that is a lot of Greg. The objective is, how do we continue to find ways to be able to be more competitive across every place that he plays, including by the way, we know that there is going to be a lot of wage pressure. So, we are trying to get in front of that because you can see it every day on the specialty of the direct labor side right now, where we are making a number of investments in that business over the next three years in new manufacturing equipment, some of it I would call maintenance, but a big chunk of it will also drive greater efficiency so that we can, to be frank, be able to run with fewer people that will largely be how do we not replace folks that are retiring and at the same time be able to grow volume. So, I don't think it will be margin expansion, I think it will be growth and revenue in that business and if you could look at the other two or three segments, if we can get each of them up in that kind of 10% range that really helps us get to our goal obviously.

Matt McCall

Analyst · Seaport Global.

Okay. Just to clarify that, the operating expense, the percent of sales will that be, Greg’s going to drive some efficiencies in the factories, but is the operating expense, I think I just did the math, about 21, 22 or so in that 21% range, is that the right percent number, is that going to remain steady so you will may be spend more there, keep that percentage unchanged and maybe drive a little bit of efficiencies that will help offset it?

Jeff Stutz

Management

Hey Matt, this is Jeff. Let me try to take that one. So one of the things we clearly benefited from this quarter, notwithstanding some of the noise around the warranty causes that we talked about, but in total operating expenses, particularly for the North American business we are very well managed. We had some of that that was a timing element. So, overall profitability in that segment is very strong this past quarter. We continue to expect that to be our leading profit segment for the business just because it’s the big leverage play, but ongoing, particularly as it is reflected in our Q2 guidance, you are going to see some of that timing turnaround in operating expenses. So, I would not view our Q1 operating expense if you will burn rate, but that business has been normalized. I think if you look at overall operating profitability over the near term i.e. the balance of the fiscal year it is probably more in that 14% to 14.5% range is more of a reasonable expectation.

Matt McCall

Analyst · Seaport Global.

Got it. Okay. I am looking back the last couple of years it’s been close to 22.5, 23 operating expenses, okay, sorry [indiscernible].

Jeff Stutz

Management

Matt let me just point out. Obviously, we’re working hard on the cost side, right. So our goal is to focus on that and drive some improvement. So don't take that comment as same as last year, but nonetheless I just want to point out that you wouldn't expect our Q1 run rate to necessarily repeat over the balance of the year for that segment.

Matt McCall

Analyst · Seaport Global.

Okay. And I don't know if Kathryn asked about price cost, but did you quantify the inflationary pressure? Did you quantify the pricing pressure, any discounting? I didn’t hear the numbers if you did, I'm sorry.

Jeff Stutz

Management

We didn’t, but I am happy to on the steel side in particular, year-on-year we felt about $3 million drag from commodity prices. I would say that as mainly steel and other metal component.

Matt McCall

Analyst · Seaport Global.

Okay, and then on the pricing and discounting?

Kevin Veltman

Management

That was a slight loss above 500,000 year-over-year.

Matt McCall

Analyst · Seaport Global.

Okay. So, I think you said that the backlog, and I don’t remember if it was you Brian or Jeff, but backlog ex the dealer divestitures that provide 8%, the reported number up 3.6%, the revenue outlook looks to be up about 5.5%, the mid-20 had some good things to say about the order trends. I don't know the timing of the top of my head of when the dealer divestitures anniversary, so is the 5.5% meant to be an acceleration from the backlog that was up 3.6% or deceleration from the backlog that was up 8%?

Brian Walker

Management

Matt, the one thing that you always have to be careful with by the way, don't assume all backlog ships to next quarter to start with because you do get projects date out. So be careful that you don't drop too high of a correlation between those two. I also think when you look at the range that we gave, you remember Jeff pointed out that we expanded the range out a bit with some concern which probably is almost unknowable at this point of what is going to be the impact from some of the storms. So that pulls the midpoint down a little bit as we looked at taking, making sure that we give enough room to what account for, what could be some disruption in the Southeast and in Texas that’s ongoing in the quarter. So that could have two effects. A, it could slow some order patterns down in those markets. It could also delay projects from being implemented as folks are trying to see as they are building actually ready now to accept furniture, right. So, I don't think we’re trying to signal acceleration or deceleration with any of that. The one thing you do see that happens in the second quarter, don't forget is, it is one of our heavier promotional periods in the consumer business. So the second and fourth quarter tend to be the largest two quarters in that business because we have three sale periods in both of those where we typically are running to a quarter on the other. So, I do think you get a little bit of difference in the year that the second and fourth tend to be a little bit larger and then of course the third quarter you get impacted by the holiday season. So, I did give you, I don't think I would read too much into the differences between backlog and order rates.

Matt McCall

Analyst · Seaport Global.

Got it. Okay, just making sure - and then finally I’m going to go back to the puts and takes on the cost line, looking forward, what’s the price cost expectation and any other items like warranty expense that we should keep in mind as we progress through the year, either that will occur this year or that occurred last year?

Brian Walker

Management

So Matt in terms of commodity, one of the things we do have is our comps for steel pricing are easing a bit. Our guide implies between $0.5 million and $1 million worth of pressure year-on-year. So that’s on the commodity front. In terms of price and discounting, we don't have enough of a crystal ball to have agreed on that necessarily, so I think our assumption is something that kind of what we experience year-on-year in Q1. Make sure I get all your question Matt, what else where you asking?

Matt McCall

Analyst · Seaport Global.

Well I was just thinking the warranty expense was high, I don't think anybody else had that modeled, anything else that we should think about that you know about today that is either in the guidance or would be expected in the rest of the year?

Jeff Stutz

Management

So no, clearly on the warranty and some of these supplier issues there is nothing that we see because that’s the trouble with these things is that you can't ever predict them, but nothing I would point to. We do have some potential for impact from a change in shipping terms at the consumer business in the near-term here that is potential and Brian in terms of I don't know that you want to quantify that matter, I am not sure I can give you a number.

Brian Walker

Management

Yes, Matt what we’re doing is, we did a deep dive - those are one of the things we did with this outside group although we were looking at it ahead of time. We got two things going out at once, we’ve done some - we’ve changed our logistics model to further consolidate shipments. That helps us drive down cost of delivery. At the same time, we’re making some changes on the other side to how we bill out, how we bill customers for shipping, as you know there is a lot of pressure on that as folks have gone to a lot of free shipping. One of the things we’ve done is we had a model that was more driven as a percentage of the order plus and up charge to do white glove. Our intention is to move more to a flat rate on white glove without the percentage. We think that will more drive more people towards white glove; it will become more of a default. We believe in the long run, actually there is two things that will occur with it. A, it will reduce the number of returns, and problems we have in shipping; and it will increase customer satisfaction. There will be - and the question will be, how close can we match the consolidation gains to the flat rate, and how much of that flat rate can be hold on because we know a number of shipments today you’ll often work with the customer and you’ll allow the sales team when they need to make changes on what they are really going to charge the customer. So it is a question of how much we will re-coop, that’s one that I would say, we could see a little bit of movement around in the margins, in the gross margin on the consumer side. We think by the time we implement all the other changes we have that will turn out to be not a big deal, but we could see some movement next quarter. I don't know how to even really quantify because there are so many moving parts in there, but I will tell you if there is one that certainly we as a team are watching, it’s that one.

Matt McCall

Analyst · Seaport Global.

Okay, thank you guys.

Operator

Operator

And I’m not showing any further questions at this time. I would like to turn the call back over to Brian Walker.

Brian Walker

Management

Thanks for everyone for joining the call today. We appreciate your continued interest in Herman Miller and look forward to updating you next quarter. Have a great day.

Operator

Operator

Ladies and gentlemen, this concludes today's presentation. You may now disconnect and have a wonderful day.