Richard Whitt
Analyst · those projected in the forward-looking statements is included under the captions Risk Factors and Safe Harbor and Cautionary Statement in our most recent annual report on Form 10-K and quarterly report on Form 10-Q. We may also discuss certain non-GAAP financial measures in the call today. You can find the most directly comparable GAAP measures and a reconciliation to GAAP for these measures in our press release and Form 10-Q, which can be found on our website at www.markel.com in the Investor Relations section. Please note, this event is being recorded. I would now like to turn the conference over to Tom Gayner, Co-Chief Executive Officer. Please go ahead
Thanks, Jeremy, and good morning to everyone. First, please let me add my thanks as well to all the first responders and the essential workers. Since 1930, Markel has earned a reputation of being there for its clients, partners and communities during good times and bad. This crisis is no different. As the situation has unfolded, thousands of Markel associates have done an outstanding job, providing exceptional service to our customers. Our associates continue to exhibit the Markel style of flexibility, spontaneity, innovation and the pursuit of excellence as we all navigate this incredibly unique situation. Now I'd like to give you an update on the current impact and potential future impact of the COVID-19 crisis on our insurance, reinsurance, program services and ILS operations. Collectively, these are our insurance businesses. As long time followers of Markel will know, we adhere to a consistent reserving methodology that is laid out in our 10-K. Inherent in our reserving practices is the desire to establish loss reserves that are more likely redundant than deficient. While we are consistently implementing in our process as we analyze the COVID-19 situation, we cannot be certain that our estimates will prove to be more likely redundant than deficient. There are simply too many unknowns at this time given the unprecedented and ongoing nature of the event. Having completed our initial ground up review of each of our product lines and specific policy language, we have included management's best estimate of our ultimate direct COVID-19 insurance losses in our first quarter results. As we observe other insurance - insurer's reporting results, it is clear that a variety of approaches are being taken, with some companies planning to more fully reflect their COVID-19 exposures in the second quarter. So let's kick off talking about revenues. We started the year with substantial growth in the first 2.5 months, continuing the momentum we had seen for the past several quarters. That quickly changed as much of the U.S. and world economies rapidly closed. We have seen a drop-off in new business submissions over the past 6 weeks within our insurance operation, leaving our written premiums during that time roughly flat to the prior year. Over the same period of time, our renewal business is holding up very well. This is obviously a small sample size, and we do not believe the full impact of the COVID-19 situation and shutdown is fully reflected yet. As one would expect, our small business has been hardest hit by the shutdown. We would expect premium volume to pick up as economies start to reopen, but believe it would be overly optimistic to predict a near- to medium-term return to the growth rates we saw at the beginning of the year. While our program services businesses generate fee income, that fee income is calculated based on premium volume written in the insurance programs we support. We would expect to see a short to medium-term dip in fee income and then recovery as the U.S. economy reopens. Regarding insurance pricing, while there is reduced demand in the short to medium term, recent events only provide more evidence that rates need to increase to align with the exposures the industry insures. We are obtaining and will continue to push for rate increases and believe that our peers will as well. And we continue to see month-over-month increases in rates through the end of March. We don't have our April data yet. We are seeing an increase in demand for reinsurance. Insurers capital has been reduced as a result of the fallout from the pandemic, and more importantly, risk appetite has reduced. Reinsurance, of course, is a form of capital and a way to derisk for primary insurance companies. We expect increased pricing and demand for the foreseeable future in reinsurance. Our ILS operations provide a low correlation investment class to sophisticated investors. In the short run, given market disruptions, we would not expect to obtain significant new investment subscriptions. However, over the longer term, we believe current events once again validate the benefit of ILS investments. Also, as I previously discussed, we see an attractive rate environment in insurance and reinsurance which our ILS operations can take advantage of. Switching to losses. As discussed in our 10-Q and previously on this call by Jeremy, we recorded $325 million of reserves, virtually all of it IBNR, for direct COVID-19 insured losses in the first quarter. These reserves relate primarily to potential U.K. business interruption claims and worldwide event cancellation exposures. On the workers' compensation front, while we have received very few claims so far, we also expect to see an increase in claims that are directly related to COVID-19. It is worth noting that all of our U.S. property policies require a physical damage to occur before business interruption coverage is triggered, and almost all of those policies also include a communicable disease or virus exclusion. Here, I'll stop and just say some of our policies have affirmative coverage, often sub limited, that would cover the events of COVID-19 and those are included - our reserve estimates for those are included in our first quarter. Therefore, our U.S. property policies are not expected to respond to COVID-19-related business interruption losses, although we will be investigating each claim on its own merit. Our reserves were based on a ground-up analysis, but we're also informed by very preliminary industry estimates that suggest, over time, COVID-19 could produce anywhere from a $50 billion to $100 billion insurance industry loss event. We would also expect to see meaningful losses indirectly related to the COVID-19 pandemic as a result of the disruption in the global economy and financial markets. These could include lines such as D&O, E&O, workers' compensation, trade credit, surety and casualty losses and the possibility of these types of losses impacting reinsurance business that we write. Similar to the losses that emerged as a result of the 2008 financial crisis, we would expect these losses to - these indirect losses to emerge over the coming quarters. Our underwriters, actuaries and claims personnels will be working to quantify the increases to our loss ratios potentially required by these indirect losses. Finally, we are prepared for elevated litigation expenses as it relates to COVID-19, particularly as it relates to business interruption claims in both the U.S. and abroad. Where appropriate, we are taking steps to mitigate future exposure to pandemic losses by raising prices and adding policy terms and conditions, including additional exclusions. There could be insurance lines where underwriting loss trends decrease and partially offset the impact of COVID-19 direct and indirect losses. An obvious example of this is private passenger auto, where our participation is small other than through our relationship with Hagerty and their classic car program. However, it is too early to speculate which lines, if any other than auto, could have their attritional loss ratios favorably impacted and by how much. In addition, we have already seen regulatory pressure to provide rebates in some of these areas. So in summary, while it is early and there are many unknowns, we believe the impact of COVID-19 to our insurance businesses is meaningful but also are manageable. We have a diverse insurance business portfolio, both by geography and product line, and solid liquidity and capital position. We look forward to continuing to serve our insureds and production partners, especially as the world's economies begin to reopen. Now I'd like to turn it back over to Tom.