Paul W. Springman - President and Chief Operating Officer
Analyst · Stifel Nicolaus. Please state your question
Thanks Ritchie and good morning to all of you. You've just heard Steve and Ritchie report on our numbers from the third quarter of this year, and for the first nine months of 2008. And in a few minutes, Tom Gayner will take us through our investment results. Today, I have an abbreviated report from our operational side. But do want to update you on three or four important items. First, our combined operating ratio of a 124% for the quarter, and a 104% on a year-to-date basis, obviously represent unacceptable results. It underscores the importance of increased pricing, a process of which was actually started prior to the beginning of the third quarter, in a few of our select lines. Over the last 30 to 45 days, we have met with each of our product line leaders, and have reviewed our results and pricing targets for everyone of our products, and have implemented rate increases virtually across the board. We firmly believe that the combination of the adverse operating results being reported by the industry, as well as the turmoil in the financial markets, dictate that market pricing must rise in every sector of the business. We have moved our pricing targets up significantly, on our wind exposed business, as well as our overall property product lines. We set individual pricing targets on all of our 75 plus specialty products, with an overall 20% return in mind. Given that uncertainty in the financial markets today, higher prices on all these products are a must for the future. So, where does that leave us in regards to the rest of the market? Given the fact that most careers price their business 30 to 60 days in advance, most of our competitors businesses reflect moderate price erosion in the 5% to 10% range, or the majority of their businesses in the third quarter. We believe that fourth quarter pricing will begin to level off, and that we will see moderate to significant increases beginning in early 2009. The second item I'd like to discuss today is our Texas prototype office. During our August 5th second quarter call, I briefly mentioned that we were in the process of staffing a new Markel office, which would be located in Plano, Texas, a Northern Dallas suburb. We began assembling our team there in late July and into early August. We used the month of September to fine-tune our systems, processes, controls and internal training of our staff. I'm pleased to report that during the first week of October, we flipped the switch and began offering all of our professional liability products through our Texas based wholesale broker partners. Shortly thereafter we added our Excess Umbrella line and latter in the month began underwriting and quoting both taxi and environmental coverage's. Just this week, we added our Contract Mining Authority business and hand held plans and add additional products between now and year end. We have 20 plus associates on the ground in Texas, with 15 of them having previous Markel business unit experience. We have commitments from another 10 plus individuals from both inside and outside our company and should be fully staffed with 30 plus professionals by the end of this calendar year. If early reports are any indication our presence in Dallas has been an overwhelming success. The two most difficult task that we faced each day are keeping up with the new business flow that is coming through the front door as well as managing our broker partner expectations in terms of not quite been ready with the complete Markel product offerings for all of our lines. These are absolutely fantastic problems to face and we're delighted to address them as we begin to write business in Taxes. Our congratulations and thanks go out not only to our team there, but the dozens of Markel associates that supported our efforts in getting this operation up and running ahead of schedule. Given our early success with our Atlas initiative which we have since renamed One Markel and our prototype office, we made the decision late last month to significantly accelerate our transition to One Markel for our entire North American Excess and Surplus Lines business units. Our original target date for complete transition was January of 2010. We'll now begin transitioning or produce the relationships during the first quarter of 2009 with a fully operational and implementation date no later than April 1st of 2009. Our broker partners have been unbelievably supportive and given these early positive reports in Taxes, our clients are chopping at the bid to have more products available for them in closer geographical proximity to their existing offices and operations. Now I'd like to move across the Atlantic to our Markel International operations for just a minute. In the latter part of the summer, we announced that effective September 1st, William Stovin would become President of Markel International, our intermediate holding company, and Jeremy Brazil will become President of Markel International Insurance Company. Both of these gentlemen have been with Markel since we arrived on the scene in London in the early part of 2000. They will share executive and operational responsibilities for our London and international operation, and leave us well-positioned for future expansion and profitability. Concurrent with this change Markel International's previous President, Gerry Albanese, has returned to the United States, and will be joining our Executive Team, here in Richmond. As we further transition to a One Markel environment, Gerry will assume duties as Chief Underwriting Officer for the corporation, and will be our primary point person for our product line pricing, and product positioning for each of our lines. I'd like to take just one moment to publicly thank Gerry for the five plus years of outstanding contribution that he made as President during his stay in London. Gerry and his team there put our business unit on the road to profitability, and at the same time designed a plan for significant global expansion for our future. Under Gerry's watch, we have opened offices in Toronto, Madrid, Singapore, and Saco. His team has developed a model and the discipline that we will employ, as we continue to look for other global opportunities. In conclusion, the third quarter represented a mixed bag. While business ported in the late second quarter and early part of the third, had pricing levels that continue to erode moderately, we are beginning to see a number of positive indicators that the environment for market pricing and risk selection, will definitely improve in the near future. We are much more optimistic today about 2009, than we were 90 days ago. We are committed to underwriting profits, determined to push our pricing levels upwards in all of our lines, and have the discipline to walk away from under priced opportunities. I look forward to your question and comments, when we get to the Q&A section in a few minutes.