Thank you for joining us for the Middleby First Quarter Earnings Conference Call. With us today, from management, are CEO, Tim FitzGerald; CFO, Bryan Mittelman; Chief Operations and Technology Officer, James Pool; and Chief Commercial Officer, Steve Spittle. We will begin the call with comments from management and then open up the lines for questions. [Operator Instructions] Now I’d like to turn the call over to Mr. FitzGerald for his opening remarks. Please go ahead, sir.

Thank you for joining us today at our first quarter earnings call. As we begin, please note there are slides to accompany this call on our website on the Investor page. We started the year with positive momentum. In the first quarter, we reported a strong order intake, realizing growth compared to 2020 and ahead of our pre-COVID 2019 levels at each of our three segments. Our backlog across our business segments also continued to climb, supporting continued strength and financial performance for upcoming quarters. We reported strong levels of profitability despite pervasive and ongoing supply chain challenges. And we posted improvements in our EBITDA margins at each of our three business segments, all exceeding 20%, reflecting the benefits of execution against our strategic and operating initiatives. We continue with these efforts and toward our long-term profitability targets through acquisition integration initiatives, manufacturing and supply chain activities and improvement in mix of product sales as we promote higher technology products. And we continue to invest, again, in the first quarter, spending on key strategic initiatives as we focus on evolving our business to meet rapidly changing foodservice industry dynamics and increasing customer expectations. We remain committed to investing in technology, customer support capabilities, digital sales and training tools, global manufacturing and after-sales service programs as we aspire to better serve our customers and support the long-term growth of our business. As we move through 2021, we are optimistic about the market conditions and the strength of our positioning in each business segment. For our food – our Commercial Foodservice business, the restaurant industry remains significantly disrupted. However, it has proven resilient and a recovery is under way. While the foodservice industry is not expected to fully recover until 2025, it is anticipated to improve meaningfully in 2021, and our customers…

Thanks, Tim. For the first quarter, our GAAP earnings per share was $1.59. Adjusted EPS, which excludes amortization expense, non-operating pension income as well as other items noted in the reconciliation at the back of our press release was $1.79. Operationally, it was another solid quarter for us. When looking at total company performance, our revenue growth persisted and we delivered 21% adjusted EBITDA overall. With the strong demand environment, order rates are expanding and organic commercial foodservice revenues moved into a positive territory when comparing back to the prior year and we continue to generate strong cash flows. On a consolidated basis, on a year-over-year basis, revenues grew 12% or over 8% organically, as we benefit from robust demand in Residential, improving conditions in Commercial Foodservice and growth in Food Processing as well. Our 21% adjusted EBITDA for Q1 was an increase over Q4 as well as from Q1 of 2020. By the way, all the margin values, I discussed, are on an organic basis, meaning excluding any acquisitions, disposition and FX impacts. Total company adjusted EBITDA was $161 million. This represents over 10% sequential growth from Q4 and over 15% growth from the prior year. We are growing our bottom line faster than our top line even while we maintain our investments of around $5 million in technology initiatives quarterly. Our profitability expansion and cash flow generation come about from the actions we took to improve our business models as we manage through the pandemic. Commercial Foodservice revenues globally were up over 3% organically; and when looking at just North America, the increase was approximately 6%. The international decline was approximately 3%. Our margins expanded sequentially again. We produced nearly 25% for Q1. In Residential, we saw revenue up nearly 29%. Strong demand persists for our premium appliances…

Thanks, Bryan. As we open the call, I would like to remind everybody that our Q&A will be focused on the quarter, our business and Bryan’s personal culinary preferences. We remain excited about the pending merger acquisition with Welbilt, but we will not be commenting on their results, nor are we able to comment on plans with the business post-acquisition, and we refer everyone to our presentation and call from a couple of weeks ago. With that, I’d like to open up the call. Rebecca, if you could open the line now.

[Operator Instructions] And your first question comes from the line of John Joyner with BMO.

Pretty good. Bryan, I can only imagine what a long middleman family road trip is like.

Yes. Good times, good times.

Good times, yes. So can we focus a bit on just free cash generation? I know you touched on this, Bryan, and something that you’ve talked about over the past few years. But it’s certainly quite impressive, particularly, for a first quarter. And – but maybe, how would you kind of grade yourself on this metric? And you did say that you kind of expect strong cash generation this year, but do you feel more comfortable today projecting whether you will convert 100% of net income into cash for the year?

I think, it’s more appropriate, given how our balance sheet has changed and how working capital has evolved. I’ve really kind of looked at that collectively, 2020 and 2021 together, because our historical average is around 100%, right? Some years, it’s down a little bit from that. Some years, it’s up, right? And last year, it was up so much. So I’m holding that percentage in my mind as I put the two years together, 2020 and 2021, right, which then implies less than that potentially for 2021 in isolation.

Okay, got it. And then maybe just a follow-up. I mean, I don’t want to get into like kind of order cadence and all that stuff, but maybe talk about Powerhouse Dynamics, and I’ve read some new technology that they kind of have rolled out, like ConnectWare and things like that. But maybe talk about that business because I feel like when it comes to connected kitchens, people probably don’t fully grasp maybe what this potentially could be in terms of like how meaningful it could be for Middleby in the future and the stickiness of customers and things like that. So could you just at least kind of touch on what’s going on there and how that business is performing and just kind of the connected business overall?

Yes. I’ll turn that one over to James, but I appreciate you calling out the stickiness of it, right? So that’s something that’s certainly very important to us about that. But I’ll pass to James.

Yes, we continually do invest heavily in Powerhouse Dynamics, and we are seeing the adoption of the platform across our customer base, whether it be chains adopting it or franchisees adopting it across multiple chains that they have under their portfolio of brands. You are right. The stickiness of Open Kitchen is a key factor of it. When tying Open Kitchen to the various Middleby brands and other pieces of equipment, it certainly helps draw sales of equipment into a chain to support the connectivity initiatives. Relative to what we’ve introduced with ConnectWare, ConnectWare is a supporting technology that we introduced a few weeks ago. And that’s really around always having the right connectivity for our customer. What we have learned is that there is not one connectivity solution that works across the board. Some want 2G, some want 5G, some want cellular, some want LAN, some want MyWi. And just to build a product with a WiFi chip is inadequate and that’s where we really came up with the innovation around ConnectWare, and our products in the future will basically not ship with connectivity but will ship with connectivity capability. And when the customer decides what they truly want to connect with, we will provide them with the right connectivity platform with the right data dictionary such that they can get the right data out of their equipment to their Open Kitchen dashboard.

Okay. Excellent. I’ll leave it there. Thank you. Well done.

Thank you.

Our next question comes from the line of Mig Dobre with Baird.

Yes. Good morning, everyone. Thank you for taking the question here. And Bryan, I think both Biggie and Pak agree that crinkle fries are the best. So there’s agreement there for sure. Now my question is really around your margin outlook in CFS. You talked about revenue ramping sequentially. You obviously have good backlog, but we know that there is cost inflation here. So as you think about incremental margins, can you maybe help us understand how you see the year progressing in terms of ability for pricing to kind of catch up with material inflation? Should we be thinking Q2 maybe has a little more pressure than the rest of the year? It sounds like you still have 2019 margins as a target that can be achievable or at least that’s kind of what I understood from your prepared remarks. So I’ll start there. Thank you.

Yes. No, I do think you have that right that Q2 is going to be somewhat challenged. Obviously, we’re sitting right close to that 25% level and that’s what we’re trying to overachieve. We have taken pricing, as I said, more pricing will be coming. We’re working hard to make sure that, that at least covers the cost impacts that are very real. I’ve also kept my revenue outlook, I’d say, kind of in check, moderate, modest, pick kind of a middle-of-the-road viewpoint there, right? So that has an impact of somewhat limiting the margin expansion from kind of, call it, the leverage benefit if there were higher revenue levels behind our analysis. So I think that’s a potential benefit out there as well.

So if I understand this correctly, you are saying sequentially, margins are going to be maybe flattish and then things get better in the back half of the year as you sort of catch up?

Yes. Right. Right, as we get some pricing benefit there. And then again, I’ve kept kind of incremental impacts from volumes out of the commentary or the outlook at this point.

Yes. Mig, I guess, a couple of things. One, I’ll just say that we’ve got longer-term margin targets, which remain intact. I mean, beyond just kind of the immediacy of what’s going on with supply chain which, again, is very significant, which is why I think we want to make sure everybody understands it. I mean, we certainly are doing a lot of things operationally and strategic to drive to those longer-margin targets. And we will still execute against those this year, so that will definitely be something that will offset that in part. The supply chain challenges are very volatile and uncertain right now, right? So I mean, it’s not like we have it all measured because it is changing week-to-week. We are being very thoughtful and proactive about it, and that will kind of lead us to passing on some of these cost increases in the second half. The reality of it is a lot of the pricing actions that we’re contemplating probably won’t be fully realized until the fourth quarter. So I think the kind of the more near-term impact of it will be in Q2 and perhaps even more in Q3 in terms of the way I view it.

Okay, that’s helpful. And then lastly, at least to me, the thing that really stood out in the quarter relative to my own expectations were Residential margins. Seeing this business now north of 21% EBITDA margin, just pretty remarkable versus what we were thinking even a couple of years ago. So I guess the question is how sustainable is this margin? How should we think about not just the rest of the year but maybe beyond 2021? And again, I’m kind of leaving any incremental M&A that might be dilutive to the side. Just based on what you currently have on the portfolio, can we sustain this level of performance? Thank you.

The quick answer is, yes. I’d also remind you and will reference to going back a couple of years ago. A couple of years ago, we didn’t have Brava in the mix. And we certainly own it and it is part of our numbers. But if you exclude that, just to kind of get an apples-to-apples basis to what might have been set in your mind, there’s another, let’s say, 150 basis points drag a little bit from that, right? So where we’ve come ex that, just trying to toot our horn a little bit more, right? But we’ve been putting in a lot of hard work in investing on getting the business and the cost structure and the production processes moving in the manner to get to that 25%, right? That is still the number that is out there for us. We’re having some challenges currently, given the environment to do more than right now. We continue to invest in the businesses and are undertaking some meaningful investments, especially on the AGA side to continue on that longer-term, medium-term, I should say, journey. So sustaining? Yes, I’m comfortable. And again, obviously, speaking here that we feel like we can, over the medium term, continue to improve as well.

Okay. Thank you.

Your next question comes from the line of Saree Boroditsky with Jefferies.

Good morning. So based on some other companies reporting, it seems like you might have outperformed the market in Commercial Foodservice. Could you just highlight if there was any large projects or anything that you think maybe allows you to outperform the general market?

I’ll start and then kick it over to Steve. So I mean, I’d just remind, it’s kind of a more volatile market right now. So I mean, I think, as you kind of look across the industry, there’ll probably be different geographies that are performing stronger or weaker in different segments of the market. Then, obviously, there’s kind of what’s going on at the customer level. So I mean, I think you’ll probably see a little bit more difference from quarter-to-quarter even with our own orders and certainly from business to business. So – but I mean, I think, the positioning that we have in various segments as well as the trends that we’ve been targeting on is we really want to make sure that we’re focused on what are the solutions that customers are looking for. We feel that, that bode well here and we’re really positioned in those areas that are growing, and Steve can probably add on to that.

Yes. I would specifically call out kind of two areas where we’ve made a lot of investments over the last couple of years, last year, especially, that I think are starting to pay off. So the first, I guess, we’ve talked about before, is certainly the retail segment. It was a positive growth segment for us last year and is a segment that is off to a very good start again for us this year. Why – I think it’s important to know why this could be a reason why we are doing a little bit better is this is still a very new segment for Middleby. If you go back three or four years ago, we were really not holistically in the retail space like we are today. And so now today, we’re having a very dedicated team with the right products as retail continues to grow as a market. I think, we’ve been very well positioned. And so that, I think, is a key driver for certainly last year and the quarter that we just finished. The second thing I would say is, especially, last year, we spent a lot of time and were very intentional in getting closer to our dealer partners and our channel partners. I know we talk a lot about the different chain segments on these calls, but we’ve really spent a lot of time coming up with specific tools, resources, trainings for our dealer partners to help them and their partners navigate the pandemic last year. And so I think we made a lot of short-term investments last year playing the long game when the market would start to come back. So I think we’re starting to see that in very early stages in the first quarter as more of that general market smaller chain business that the dealers historically focus on starts to come back, I think, we’re starting to take some business in that area.

That’s helpful. And you talked a lot about the supply chain issues maybe from a cost side, but could you provide any color on what you’re seeing there? Any impact on sales in the quarter or upcoming quarters? And what are the lead times today on some of your equipment versus normal lead times?

Yes. On its impact on revenues, I’d say, it has been not overly limiting yet. There’s probably a couple of areas that we could have done a little bit more in the revenues. I was cautious a little bit starting there. I’ll probably stick with the comment I’ve said before and that it hasn’t, I’ll call it, shut us down in meaningful ways anywhere. But each day and the list gets longer, it gets a little bit harder. So it certainly is, in my mind – or more than in my mind, as we put together the outlook, right? So it’s a – it is somewhat of a limiting factor for us in a couple of areas. And then lead times is a little bit of a tougher one to answer, given we have 100 brands out there. In Residential, it is probably – if you had to generalize probably two months or more across Commercial. Again, it varies. I mean, certainly, given our backlog and such, they are higher now than they were, I’ll just say, two years ago, like compared to a pre-COVID environment. But I don’t think I have a quick rule of thumb to throw on that one.

I wouldn’t say just, generally, our lead times are two to three times longer, not necessarily across every – one of those brands, but I mean, at a significant portion. I mean, that’s one of the things that we’ve been working hard is, increasing the capacity as we’re kind of moving through the year. Although Bryan said we haven’t been "maybe disrupted" in terms of shutting down production, and that’s credit to our supply chain team, which did a tremendous job throughout all of last year and continues to do that this year. It does maybe somewhat cap our production in certain cases because we do have limitations in terms of what supply is out there. I will also say that as we talk about margins, I mean – and this is embedded in the first quarter margin, there’s some inefficiencies in there as well because I mean, the parts availability doesn’t always line up with our production. So we’re doing quite a bit to rearrange production. Sometimes, you’ve got a product that you’ve got to stop halfway down the line and finish it the next week. So that’s one of the other things that we’re dealing with right now and I’m sure that will continue for a bit. But I mean, I think, we’re being pretty proactive in managing that and very focused on trying to take care of our customers as best we can. And we will be increasing our capacity at a number of our businesses as we move through the year.

I appreciate the color. Thanks guys.

Your next question comes from the line of Jeff Hammond with KeyBanc Capital.

Hey, good morning guys.

Good morning Jeff.

Good morning Jeff.

You called out retail, and I know like a lot of the chains are kind of back getting busy again. But just maybe speak to what you’re seeing in the laggard markets: hospitality, travel, leisure, casual, education? And kind of how you see that forming in terms of recovery as you go through the year?

Yes, Jeff, good question. I would say, I mean, certainly, still a fair bit of uncertainty in many of those markets. I mean, I think just calling out a couple that you mentioned. I mean, casual dining, I would say, is getting better. Obviously, as more and more restaurants can have in-store seating, coming back online. Most states, I think, are back to having some form of in-restaurant seating. So I think that certainly helps. But I still think it’s a little uncertain for the next couple of quarters. Education specifically will be interesting. I mean, this is, historically, we’re coming into the period where you would normally start to see K-12, colleges and universities start their purchasing cycle. It would be kind of this normal cadence of second quarter purchase, delivery and install over the summer to obviously get ready for the fall session. So – and we’re starting to see some of that start to pick up. And obviously, as kids go back from being remote to in-person more and more, I would expect the educational segment to probably, I won’t say, get back to traditional levels, but certainly improve, I would think, over the next quarter or two as kids come back in-person in the fall.

Okay, great. And then just a couple more. One, any comment on order momentum into April? And then just on the Res Kitchen, kind of, is the confidence on an out year just you’re not – you’re still out – orders are still outstripping your ability to produce and you’ll come into 2022 with a big backlog?

Yes. I think on Residential, some of the trends that we’re seeing, they’re going to sustain for a bit, at least that’s our view. I mean, certainly, part of that has to do with the backlog not only in our business but really the residential industry more broadly and in terms of construction and contractors and availability of materials, et cetera. But certainly, the housing market remains strong, and we foresee not only building and sales, but also the remodels really to carry through for the remainder of the year. So certainly, I think, we feel pretty good about how we enter 2022. But I mean, again, we also feel good about what we are doing so that’s a great backdrop. But we continue to invest in that business. I know Bryan just talked about the margins and the outlook. But as we are increasing profitability, all the way along, we’ve been reinvesting in that business and we continue to plan to do that. So we see still a lot of opportunity in terms of sales channel as well as new products coming online. So that kind of bodes to our longer-term outlook for the business. I’m sorry, I know, Jeff, you had another…

Yes. In terms of order rates, order momentums. If I could bring my family back into it, I’ve been talking to my younger son about slope a lot recently. So I’d say that the slope continues. I’m not going to get into specific numbers for April, but what we’ve been seeing and reporting, hasn’t been any changes in the trajectories for April.

Okay, great. Thanks guys.

Yes. But maybe just to say, like we feel good about, I mean, the business recovery and how we’re positioned and we just talked about that. There is – it is hard to say what a trend in orders is going to be this year, right? So I also want to just underline that. We certainly will be up over last year, given it was the COVID year, but difficult to know what the week-to-week, month-to-month and quarter-to-quarter will be over the next few quarters and I suspect that’s true of our industry generally.

Your next question comes from the line of Larry De Maria with William Blair.

Thanks. Good afternoon, everyone. Good morning.

Hi, Larry.

Hi, guys. So CFS orders, up 21%. That would imply they’re up over 1Q 2019 as well if you look at last year’s orders. So I’m kind of – what I’m trying to understand is, how sustainable these are? And if this is kind of – can we look at this as a real number? Or it sounds like partially not because there’s some longer lead time orders in there. So can you just kind of talk about how you see where we are versus 2019? And how much of this is inventory stock catch-up demand, etc? And then can you give the backlog number for 1Q 2019 so we can understand how that $941 million compares to 2019?

Well, I’ll start and then I’ll kick it to Bryan to clean up whatever I say here. So I think – so it is up over Q1 of 2019. So we’ve had order growth not as I’ve kind of said in the initial comments, not only over first quarter 2020, which was largely pre-COVID, although COVID started bleeding through there but we’re up somewhat over 2019. And we feel good about that, obviously. So I mean, I think some of that has to do with again the investments we’ve made, the segments that we’re in and speaks to somewhat the recovery of the industry. Included in there, probably, is also some pent-up demand as restaurants are starting to open up. I mean, I think we see some strategic investment from the chains and I would say not only the QSRs but fast casual coming online more. So I mean, I think that is some of the things that we saw last year and continue into this year. And as some of the other segments probably not back online, but start to open, such as maybe some of the casual dining that there’s probably some pent-up demand in there. So that’s harder to say what is sustainable in there. And I’ll kind of kick it over to Bryan now.

Yes, in terms of backlog, I’m not going to go back to Q1 of 2019, but we have in our – go back a few years in the 10-K, we have at the end of 2018 and that backlog was around $280 million. And I would offer that the difference between where we entered 2019, that number I just gave and when we were at the Q1, things didn’t meaningfully change in that one quarter, right? So the backlog is tremendously different. It’s not quite up threefold from that amount, but it’s getting close to that, right? And it’s probably worth thinking about it in terms of each segment as well, right, back in that time frame, Food Processing was around $100 million backlog. We’ve talked how that’s in the $150 million neighborhood these days. Residential used to not carry a very large backlog, given the size of their business, right, and that one is up tremendously. And then obviously, Commercial being the largest is one that probably starts getting up to, again, being not quite but starts getting closer to three times where it was back then.

Okay. No, that’s fair and super helpful. If I could just follow up on that then. In your opening comments, you said that the industry is not expected to recover until 2025. But I don’t think that implies that your sales wouldn’t get back to those levels, right? I mean, is it fair to think that 2022, 2023 time frame, given how you guys can pivot within the end markets, is it a fair time frame to think about getting back to those pre-COVID levels?

Yes, that’s right. And so just to clarify. So my comments, and that’s based on some industry data that comes out of Technomic, and that really speaks to the restaurant sales, so our customers and what they’re – and when are they going to recover. And I think that’s across all the different segments, so you’ve got QSR and retail recovering more quickly and in other areas such as casual dining maybe taking a little bit longer and travel and leisure perhaps maybe a little bit longer than that. So that is really speaking to the foodservice industry and markets recovering. I mean, I think our view, as you just said, Larry, is 2022, 2023 is where we’d be, I think, we’d be back to 2019 levels.

Thank you very much. Good luck.

Thanks.

Thank you.

[Operator Instructions] And your next question comes from Tom Simonitsch with JPMorgan.

Hi, thanks. Good afternoon, everyone.

Good afternoon, Tom.

How are you thinking about Food Processing demand in the near to medium term? Do you expect to see year-on-year growth in that business in the back half of 2021 against tougher comps?

Yes. This is a business where we do expect growth. Obviously, my comments here were also positive, I would say, obviously, at modest levels. There is a little bit of lumpiness from quarter-to-quarter like you asked about the back half of the year, right? Q3 was a little lower quarter. Q4 jumped up, right? And so we – I think there’s often a little bit of danger in looking at this business on just a quarter-to-quarter basis because you can get some lumpiness in terms of fulfilling large orders and the like, right? So I think it’s important to look at it as kind of collectively over a period of time. But I did – so my comments, again, thinking about it sequentially, and Q2 should be a little bit better than Q1. And we have a pretty good backlog and pipeline continues to be pretty strong. So I think we should be able to at least sustain that Q2 level than for the remainder of the year, which would imply growth overall.

That’s very helpful, thank you. And can you clarify the timing of general pricing actions you’ve taken? And maybe comment on how much the backlog is covered by new prices, if at all?

So we took a kind of price increase generally coming into the year, so not all of our brands take it on the same day by any means. But generally, we had a first quarter price increase, so let’s say it’s mid-quarter. And then, anticipated that we’ll have a second price increase broadly in early to mid-third quarter, as you said, because we are carrying a heavier backlog, some of the pricing actions that we would anticipate upcoming. That’s why we don’t anticipate that those would really start going into effect or be realized in the P&L until the latter part of the year.

Got it. Thanks very much. I will pass it on.

Thanks.

Your next question comes from the line of Tim Thein from Citigroup.

Thanks, good morning. The first question was on channel inventory in the Commercial business and implications for Middleby volumes as you go through the balance of the year. And so obviously, a lot of discussion on supply chain issues and how that’s limiting your production. And I assume you’re – there’s some prioritization toward retail orders. But how should we think about, as dealers start to also see the improving end markets and start to see orders inflect, will there – is there an opportunity for some kind of channel fill in 2021 or do you think that’s more likely a 2022 event?

Well, I’ll kind of pass it back and forth with Steve here. I mean, they’re obviously with longer lead times. I mean, I think coming into COVID, there was destocking generally, right? So I think cash was king at most businesses. So certainly, our channel partners were not loading up on inventory at the time and, frankly, we were depleting inventory a bit in ourselves. So I think now given the dynamic, even if they wanted to stock, there’s probably not as much of an opportunity to stock. So I think in terms of when does that happen, I think, maybe as you alluded to, that probably becomes more of an opportunity later in the year or into 2022, if they start to stock again. I will say the industry stocks less than they did, if you were to go back five to 10 years ago, for a variety of reasons. So I would say the inventory in the channel is probably more efficient than it used to be. But certainly, there is less stock in the channel right now.

Got it, that’s helpful. And then maybe, Tim, on – just on the pricing backdrop in Commercial, and I guess this is more a prospective question, but – and really the kind of the interplay between replacement business versus more project or spec kind of business where, historically, I tend to think of it maybe rightly or wrongly, is the larger projects are where you tend to get more kind of sharper elbows and where price competition tends to be greater than more of that traditional kind of brake fix business. And I would imagine thus far, the majority has been in the latter just in terms of more replacement-type business. As you start to see – presumably, you start to see project backlogs improve, do you think that – and again, it’s a difficult one to kind of forecast, but does the competition – price competition potentially may be less pronounced in considering a backdrop in which we have seen this level of inflation in quite some time. Do you think that kind of mitigates the pricing competition or not? Just curious your thoughts on that.

Yes. I mean, there’s a lot to unpack there and I’m not sure I can answer the question, frankly, all that good. I mean, I would say, we operate in a pretty efficient market. Pricing is always generally competitive. And I’m not so sure that it’s always all that differentiated based on all the different scenarios that you laid out. I mean, even as we’ve kind of gone through this period, I mean, I’m not so sure that the biggest impact of pricing is really the – us passing along costs, right, as we’ve seen steel and components and compressors, foaming, electronics, et cetera, all go up. I mean, I think, the focus for us has really been moving to higher technology, right? I mean, I think that’s where having a better ROI for the customer to address labor needs, energy needs, sustainability, speed of service, footprint, etc, and as we can do that, everybody wins along the way, including our channel partners. So I think that’s really our focus, is on the ROI to the customer. And that probably doesn’t fully answer your question because you kind of hit a lot there, but I’ll probably leave it really there with, this is kind of our approach and the major areas that we’re trying to focus on.

Got it. Thanks a lot.

Your next question comes from the line of Todd Brooks with CL King & Associates.

Just a couple of quick questions here at the end. If we look at the supply chain issues and the constraints on current production capacity, does COVID separately, is that still a restraint on capacity as well with shift changes and employee densities? Or have we really passed the baton to the supply chain? And when we do work those issues through the COVID-related kind of detriment to capacity should be behind Middleby.

Yes. I mean, there – labor challenges are not behind us. There are – we are not immune from some of the factors there that impact a lot of manufacturing environments. So we will use some overtime, where needed and such. But I put the kind of parts and physical goods challenge a little bit above the labor challenge right now. But having said that, the labor is still number two on the list.

Okay, fair enough. And then just, is there a metric and I may be aggregating too much relative to individual businesses and facilities, but when you look at kind of a percentage of normalized production capacity, where are you running right now?

That is a tough one in terms of we have so many operations out there, right? But it is, to generalize trying to give you an answer, I mean, it is close to full tilt where we can. Again, hard to quantify with some of the supply chain limitations, right? But if you – as you’ve seen our revenue levels and our backlog levels and such, right, our operations are running pretty robustly these days. I’ll just – I want to maybe – we do have capacity at a number of our clients, most of our clients, honestly. So I mean, if we get – as we move past supply chains, what Bryan said is 100% correct, which is then we would kind of move into some labor challenges. I would say, by and large, labor is an issue across many industries and certainly at our customers as well, which is something that we focus on solutions to help them. But we do have access to labor at many of the geographies that we’re in. And – but we’ve got capacity, if you just kind of think about footprint and production line capabilities, fabrication capabilities. So I mean, I’d say, generally, there’s 20% to 40% is kind of a band at a broad set of our manufacturing facilities if we were to kind of move beyond those constraints. So I just don’t want to leave you with that we’re maxed out.

Great. That’s helpful. Thank you, Bryan.

At this time, there are no further questions. I’d like to turn the call back over to management for any final comments.

Yes. So I think before we wrap it up here, one of the things that I might like to do is, pass it over to James a bit. We’ve kind of done a bunch of commercials here about the opening of our innovation center in Dallas, which again, now will expand to add on to Residential, but that was something we opened here during the quarter and remain excited about. So I thought maybe give James an opportunity to give a quick overview of some of the activities there would be good as we wrap up the call.

Yes. Thanks, Tim. So as Tim mentioned, we opened the Innovation Kitchen really the first part of January. And I think even with the fact that we are in COVID, the amount of commercial traffic through the Middleby Innovation Kitchen has kind of exceeded our expectations. To date, we’ve had over 70-plus high-quality brands and channel partners come tour the MIK. And these customers come for various reasons. Some come for one or two items, and we’ve seen over 150-plus different Middleby items, and they walk out of the door with kind of a basket of ideas and products that they didn’t know they needed. So the MIK is really driving the message of the breadth of the Middleby product to our customers who may not know how deep Middleby is in beverage and automation and in hot side. From our channel partner perspective, kind of the along the same lines, they’re coming in to see all the great products under one roof. They’re bringing their teams in to get them trained on Middleby, not only on a handful of products, which it used to be but literally every single product that Middleby makes. Also, we are continuing to invest in the Innovation Kitchen. We are here, in the next month, going to complete a fully automated ghost kitchen, podular space within the – in the MIK, and we are also putting in a fully automated sous vide line for our high-volume commissary hotel and restaurant customers to see. We are excited to get more people into the kitchen as travel opens up. There is a great landing page at middleby.com/mik for everybody to go to, to see the kitchen and also to book some time there. So I encourage everybody on the call to do that. And Tim, I will pass it back to you.

Okay, thanks. So wrapping up the call here and, again, it’s a great capability that thanks to James and team, that we’ve built as a tool certainly for all of our channel partners and our customers. So again, extending the invite and excited to get more and more people into the facility. But with that, I appreciate everybody joining the call with us today and look forward to speaking to everybody next quarter. Thank you.

Thank you for participating. This concludes today’s conference call. You may now disconnect.