Timothy FitzGerald
Analyst · William Blair
Thanks, Dave. So just before we turn over the call to Bryan, I'm going to kind of recap some of the accomplishments that we've had in 2018, which we expect to capitalize as we move forward into '19. In the commercial foodservice segment during the year, we continued to strategically add brands and technologies to the portfolio through acquisition. In 2018, we completed six acquisitions, which were added to our commercial foodservice portfolio. The recent addition of EVO adds to our ventless cooking platform with a unique and patented ventless downdraft system. Middleby has the largest and most diverse offering of ventless cooking products and solutions category which continues to grow in demand due to space constraints and cost advantages. Late in 2018, we also acquired Crown, a leading steam cooking equipment manufacturer. We're very excited to launch the Crown family at stream products in February at the NAFEM show. With other recent acquisitions of Firex and Market Forge, Middleby has the broadest and most innovative portfolio of steam cooking products, and we are pleased to now have entered this category with a very focused steam strategy. During 2018, we also added to our growing beverage platform, first with the acquisition of JoeTap, a leader in the fast-growing nitro brew and cold brewed trend, followed by our largest acquisition, Taylor. The Taylor edition significantly enhances and solidifies the Middleby beverage platform and alongside out recent acquisitions of Follett, Concordia, SkyFlo and Wunder-Bar provides for one of the industries' broadest portfolio of beverage-related technologies. During the year, we also continued to invest in our technology capabilities shared across all of our brands. Most notably, we made significant progress in launching Middleby Connect, our IOT platform, providing capabilities for remote menu management, preventive maintenance, service equipment monitoring. This platform is now operating on a broad set of Middleby products and then used by a number of our customers. We also continued to further invest in our automated kitchen capabilities, an initiative led by our team at L2F in San Jose. For those attending the recent NAFEM show, we displayed examples of capabilities and are actively working on a number of solutions automating kitchen processes for our customers. We added to our service capabilities as well investing in our Middleby Advantage service platform established in 2018, which now includes the fourth quarter launch of our online service parts web - web-based portal providing for industry-leading parts availability, shipping lead times and customer convenience, which can also be now found at www.middlebyadvantage.com And lastly, we made significant progress with our strategic alignment initiative with our sales representative organizations. We worked closely together with our rep partners during 2018 to ensure proper training and coordination of sales activities. Our rep partners have made significant investments in their organizations, including in test kitchens, sales personnel and chefs. We're confident in our strategy and the partnerships now in place, which will facilitate selling our most innovative solutions coordination of activities across our brands and enhance the customer experience with Middleby. In our residential business, we're pleased that Viking turned the corner in 2018. We realized meaningful growth resulting from the significant investment and efforts over the past several years. Each and every product manufactured at Viking today is new and introduced post the acquisition of Middleby with added features, improved design and Middleby quality and fully supported by our Middleby Residential sales and service distribution organization. We made significant strides during 2018 in further developing the capabilities of Middleby Residential distribution platform, which now serves as a competitive advantage and a vehicle to support not only Viking, but the entire portfolio of premium brands, including Lynx, La Cornue, Marvel, AGA and the EVO outdoor group. Both our sales and service capabilities were enhanced in 2018 with the addition of a number of talented and motivated members to the sales team, along with continued investments in the service capabilities, including increased parts availability and investments in integrated software supporting response times for our service call center. During 2018, we completed the transition from third-party distribution as well and are well positioned to fully leverage the platform to support our dealer partners and customers as we move into 2019. We continue to make significant investments in displays - dealer partners in 2018, and those investments will continue in 2019 as we continue to add significant new and innovative products across all of the brands, including the new series of undercounter refrigeration from U-Line, a new line of products designed for the U.S. market from AGA under the Mercury and Elise series of Eurostyle ranges and the continued expansion of the Viking product offering, including the Virtuoso line of contemporary cooking products and Viking's expanded family of built-in refrigerator products. We have also invested in two residential showrooms in 2018 in Chicago and more recently New York. These showrooms have been a significant asset to the brand's supporting designer relationships, dealer training, end-user connectivity, brand imaging and digital marketing. We will continue in 2019 with our LA-based showroom, which we anticipate will be opened mid-year. And lastly, at our Food Processing Group, we had strengthened the platform under Mark Salman's leadership with a renewed pipeline of product innovations, particularly focused on new and growing market opportunities such as bake and poultry, pet foods and sous vide cooking. Additionally, we have added to the platform the three strategic acquisitions during the year, provided for greater automation, complete lines in the bakery sector and greater competency in our packaging capabilities. Now with that, I'd like to turn over the call to Bryan Mittelman, our new CFO, and certainly, an upgrade to the position. Pleased to have Bryan stepping into CFO role from the Chief Accounting Officer position. Many of you have interacted with Bryan during in the course of 2018, and I'm very pleased to have him in this position as he made significant contributions to the organization since joining the team.