Vivek Gupta
Analyst · Josh Vogel with Sidoti & Company
Good morning, everyone. Thank you, Jack, for the detailed financial review of our operating results for 2019. Let me start by saying how delighted I am with both the Q4 results as well as the full year 2019 financial performance of Mastech Digital. All of our financial parameters were soundly positive with strong revenue growth, gross margin expansion and higher operating profits, all while we made significant investments to fuel our future growth. We also materially improved our financial position by reducing debt levels from cash generated by operating cash flows. With $50-plus million of revenue delivered in Q4, I'm happy to say that on an annualized basis, we are now a $200 million revenue company, a great milestone for Mastech Digital, which was only $123 million in revenue less than 4 years ago when I took over as CEO. Both of our business units contributed to this strong performance in 2019. Our Data and Analytics Services segment had a truly transformational year beyond its improved operating results in 2019. Spearheaded by our new leadership team, led by Paul Burton, we materially enhanced our portfolio of service offerings, implemented an effective go-to-market strategy and built a highly talented sales organization. The results of this progress can be seen in all aspects of our Data and Analytics business from higher client satisfaction, stronger operating results to a vastly improved win ratio and a strong pipeline of exciting opportunities. Another key improvement in the business is the size and type of deals that we are winning. Many are multiyear, multimillion-dollar engagements, having annuity-based revenue streams. I'm extremely excited about the opportunity we have for further growth as we continue to aggressively execute on our plans for this segment. Our IT Staffing Services segment also had an excellent year. The business continued its focus on digital technologies and with a 9% annual growth in revenue in 2019, we beat the average industry growth rate of 3% by approximately 3x. In addition, during 2019, we also expanded gross margins and increased our average bill rate. Operationally, our recruitment engine continues to strengthen in terms of capacity and capabilities, which gives me great satisfaction as this was my first key area of focus in moving the IT Staffing business segment towards digital technologies upon my joining Mastech Digital in early 2016. Now let me share with you my general expectations for our business segments in 2020, noting in advance that we do not give financial guidance. First, our Data and Analytics Services segment. As I said before, this segment has huge potential. Currently, we are seeing excellent traction for our expanded service offerings globally. In 2020, we will endeavor to broaden our geographical reach beyond North America into Asia, Europe and the Middle East. You will also see us continue to make additional investments to expand the size of our sales organization and enlarge our delivery centers in both India and North America. With respect to our IT Staffing Services segment, I fully expect this segment to once again beat the average industry growth rate in 2020. Continued efficiency gains at our offshore recruitment center and successes in capitalizing on digital technology staffing services will again be key drivers for us this year. While we plan on continuing to invest ahead of our growth curve, our focus will be on further improving operational efficiencies and, as a result, dropping more profits to the bottom line. And lastly, as we enter the new year, I'm happy to report -- to tell you that both morale and confidence levels are extremely high across the entire organization. Collectively, we are looking forward to and anticipating a prosperous and successful 2020. I will now open the session for your questions.