Sotirios Vahaviolos
Analyst · JPMorgan
Thank you, Franc. The Mistras team delivered a very good year in fiscal 2012. We ended the year by also creating new opportunities, and we believe that our prospects for the future continue to be very strong. We had our best year in terms of revenue, adjusted EBITDA, operating income and net income.
While we are disappointed to have fallen just short of our adjusted EBITDA guidance provided after the third -- the end of the third quarter, we hope that you have noticed that we have exceeded the high end of our initial 2012 guidance range for adjusted EBITDA.
During 2012 and in the fourth quarter, our services division continue to experience strong demand from all market segment areas and in particular the refining, mid-stream, chemical and power generation markets. Our largest market, oil and gas, grew a healthy 16% in 2012 but all of the markets when taken together grew by more than 40%.
For 2012 the oil and gas market was 54% of our total revenue as compared to 61% in 2011 and 63% in 2010. The top 10 customers represented 39% of revenue in 2012 versus 44% in 2011 and 45% in 2010. These are important measures because as we have continued to grow in line with our 6-year CAGR of 29%, we are reducing our dependency on the oil and gas industry and our top customers. This is the result of working diligently to diversify our business and service offerings and grow in all the markets. All of the factors that have led to our growth in revenues and EBITDA continue to exist. Indeed, we are very excited about our business and while we believe we will continue to grow, we must and have placed strong emphasis on improving our profitability.
Gross margins were down in the quarter but were relatively flat for the year. Due to the nature of our business, quarterly fluctuation are to be expected due to such thing as the timing of projects, the overall mix of jobs in the services segment and the amount of pass-through revenue in the quarter, which has little or no margin.
We believe a substantial portion of the decline in the fourth quarter gross margin is of a temporary nature. In addition, service offerings in our international segment are growing faster than product sales which can lower the blended margins. As mentioned in the April earnings call, integration for international acquisitions take longer than typical USA acquisitions due to the nature of labor force and labor laws as well as the intense training that takes place to assimilate the Mistras model.
We are excited so far with the progress we are making with our acquisitions in Europe and South America. We are pleased to see that the fall turnaround season appears to be building strong momentum based on some of the contracts that we have already received. The same can be said for the spring of 2013.
Our mid-stream pipeline business continues to thrive, driven by the shale place throughout the United States and was further supported by the addition of 2 new customers in the Gulf States. Based on the current levels of demand we are seeing, we anticipate continued growth in the key sector of the U.S. energy market. Our software-driven Asset Integrity Management Services, AIMS group, was awarded a number of large orders from 4 major chemical and petrochemical companies throughout the country than included mechanical integrity evaluations, engineering services, risk based inspection studies and implementation services as well as the purchase of our PCMS enterprise software licenses.
We continue to increase the PCMS Russian customers with 3 more new licenses to a major oil company. Our chemical business turned in a solid performance in the fourth quarter and full-year, no doubt due to the plentiful supply and favorable pricing of natural gas in North American marketplace. Recently, several companies including Dow, Royal Dutch Shell, Chevron Phillips, Formosa, Lyondell Bassell, and Occidental Petroleum announced major chemical and petrochemical capital projects that are being planned to capitalize on the natural gas advantage. We think this is a positive development for our business as these projects will increase the demand for our services and products in the future.
Our other green business continues to perform well, and we experienced an increase in the gross margins of these accounts and are better able to absorb the startup cost and increase our up selling. Our other green accounts provide us with a fairly predictable revenue stream going forward and are also strategically important as they provide us with a platform to sell higher margin advanced services to our customers. In the fourth quarter we secured multiple evergreen to USA as well as in Europe, mostly in the refining and chemical industry.
In the aerospace market, we anticipate that the increase in commercial aircraft orders announced in the press in the past few weeks will create a significant outsourcing opportunity for our multiple lab locations in U.S. and France and have -- that have large scale emerging automated ultrasonic [indiscernible] inspection capabilities.
Our products and systems division continues to perform well with outstanding organic growth in fiscal 2012. Growth in both large ultrasonic inspection aerospace systems and online applications has necessitated more manufacturing space that it was readily available on adjacent premises. The successful integration of online acoustic boiler leak detection system and monitor services for a recent bolt-on acquisition has been completed and has produced both standalone as well as synergistic full through business with our products and systems and services divisions.
The integration of our international acquisition is proceeding as planned and we are making stocking adjustments including new management hires to assist in the operation of this business. However, I believe we are still a couple of quarters away from the point where these businesses will be operating at targeted levels. We will continue to experience pressure on the results of this segment until then.
On the bright side, several evergreens were secured in France and our online monitoring business for bridges, platforms and wind turbines also continue to grow in the U.K., United Kingdom.
And now I’d like to spend a minute on the company’s outlook for fiscal 2013. The company expects fiscal 2013 revenues to be in the range of $495 million to $520 million and adjusted EBITDA to be in the range of $74 million to $84 million. Consistent with prior years, we do not give quarterly guidance but expect to update our annual guidance each quarter.
In closing, I’m very pleased with our performance for fiscal 2012, we are confident that our growth opportunities will continue in fiscal 2013 and beyond. Our confidence comes as a result of our market diversification strategy, growth internationally and relentless search for profitability improvements. This confidence comes as a result of our unique asset protection offerings and the hard and diligent work of our 3,500-plus outstanding employees serving an array of loyal customers worldwide.
I’d like to thank once again our employees and customers who make Mistras the great company that it is. That concludes my remarks and I’d like to open up the floor to questions. Kim.