Mark Zuckerberg
Analyst · Brian Nowak with Morgan Stanley. Please go ahead, sir
Hi everyone, thanks for joining us today. This was a good quarter for our product and business. There are now more than 3.5 billion people who actively use one or more of our services, and I'm excited about our product roadmap ahead. I want to start today by discussing some of the themes that we're seeing and our major efforts around creators, commerce and the next computing platform. Each of these areas is important and it's going to unlock a lot of value on its own, but we're also building blocks for the future of the Internet and the future vision for our company, and I'll discuss that as well. So first, let's talk about creators. We want our platforms to be the best place for millions of creators to earn a living. And if we can do this within our services, we'll also have the best content across many different types of media, from text and photos to audio, gaming and video. Video, in particular, is becoming the primary way that people use our products and express themselves. Now I know this is a theme that we've been talking about for a few years now, but we've been executing on this for a while, and video has steadily become more important in our product. Video now accounts for almost half of all-time spent on Facebook and Reels is already the largest contributor to engagement growth on Instagram. Across all forms of video, short-form video like Reels is growing especially quickly. We're very focused on making it easy for anyone to create video and then for those videos to be viewed across all of our different services, starting with Facebook and Instagram first. People like to watch videos recommended by our personalized algorithm, so this gives creators a good way to reach new people who don't follow them yet and this is also a good complement to our social feeds and it's an area where our progress in AI is going to make the experience a lot better in the coming months and years. On-demand video like in Facebook Watch is also growing quickly and is now growing faster than in other types of video or content in News Feed. We're building a number of new video monetization tools for creators that can get compensated for making great content. So for example, last year, people spent more than $50 million of stars to game stream creators going live on Facebook alone. And now we're extending stars to [Indiscernible] to any creator doing on-demand video as well. I just want to call out live video for a moment. This is a smaller percent of our overall video on our services, but it's some of the most unique content and gives creators a way to build community and engage with their followers. And we're also focused on developing monetization tools like live breaks, mid row ads and live shopping, so creators can make a living and engage their communities more deeply in commerce with their content. So overall, there is a lot more to do here. And as it becomes the majority of engagement across our services in the coming years, we're going to continue to focus on them. We're also focused on other types of creators beyond video and some of the most interesting emergent behavior that we're seeing is creators using a lot of different types of content to engage their communities. We launched live audio rooms this quarter, as well as podcast. We also launched bulletin, our publishing and subscription service for writers with features now can find and grow their audiences, including integrations with groups, Facebook Live and live audio rooms. To help grow the creator economy overall, we're going to keep our creator tools free to use through 2023, and we recently announced that we are investing $1 billion in creators across Facebook and Instagram. So I'm optimistic that creators will get more opportunities to do the work that they want and that's going to lead to people hearing lots of new voices across our different services. The second area that I want to talk about today is commerce. Our goal here is to create better experiences for people interacting with businesses and to help businesses grow even more on our platform. Our approach is to work our way down the stack and build world-class services at every layer of commerce, starting from discovery, at the top of the stack, all the way down to payments. And just like we want to be the best place for millions of creators to make a living, we also want to be the best place for businesses to grow as well. We started here by building world-class ads tools to help businesses reach potential customers and help people discover new products and services that they might like, but what we found is that when these ads link off site, you often land on a webpage that's not personalized or not optimized or where you have to re-enter your payments information and that's not a good experience for people and it doesn't lead to the best results for businesses either. So our next phase here is focused on building out shops, marketplace, business messaging and WhatsApp and Messenger to create more native commerce experiences across our apps. There's a lot of work here to do to support all of the business tools natively that already exist for the web. But as we bring more of this online and enable more of this, it's going to create a superior consumer experience and it's going to convert better for businesses. This is going to lead to more businesses investing in building out their presences across our services and that will lead to even more diversity of products for people to discover and interact with. So this is a long-term strategy. It's going to take a while before it's meaningful, especially given the scale of our ads business already, but I'm confident that it's the right long-term bet in product direction. And as we work our way down the stack from discovery and ads to native commerce storefront, we're also making progress on payments at the same time. So WhatsApp payments are now available to everyone in Brazil, as well as India. Lots of people are using this as a simple and secure way to send money to friends. We're adding new payments features in Messenger in the US like QR codes. We also just announced that we're making Facebook Pay available outside of our apps for the first time, which means that you're going to start seeing it as a checkout option on the web and especially in web view that you see within our apps after clicking on ads or other business content. The commerce experiences are now accessible across most of our services, and we have a full roadmap of deeper integrations that I'm excited about in the months ahead. The third area I want to talk about is building the next computing platform. We're continuing to invest very heavily in building technology and product to deliver a full sense of presence. This is going to be critical for unlocking the next generation of social internet services. Quest 2 in particular continues doing well and it keeps getting better monthly as we released regular software updates, including most recently our pass-through APIs so developers can start building mixed reality experiences on Quest. The range and content and experiences that we're seeing keeps broadening as well to the point where there are a lot of popular virtual reality experiences beyond games at this point. The most popular apps on Quest are social, which fits our original thesis here that virtual reality will be a social platform and that's why, while we're still focused on building it. But we're also seeing compelling use cases and other forms of entertainment as well, as well as work, creativity and fitness. Looking ahead here, the next product release will be the launch of our first smart glasses from Ray-Ban in partnership with EssilorLuxottica. The glasses have their iconic form factor, and they let you do some pretty neat things. So I'm excited to get these in people’s hands and to continue to make progress on the journey towards full augmented reality glasses in the future. Now, the areas that I've discussed today, creators, commerce and the next computing platform, they're each important priorities for us and they each can unlock a lot of value on their own. But together, these efforts are also part of a much larger goal to help build the metaverse. And I'll be sharing a lot more about this in the months ahead, so I want to discuss now as you can see the future that we're working towards and how our major initiatives across the company are going to map to that. So what is the metaverse? It's a virtual environment. We can be present with people in digital spaces. And you can kind of think about this is an embodied Internet that you're inside of rather than just looking at. And we believe that this is going to be the successor to the mobile Internet. You're going to be able to access the metaverse from all different devices and different levels of fidelity from apps on phones and PCs to immersive virtual and augmented reality devices. Within the metaverse, you can build a hang out, play games with friends, work, create and more. You're basically going to be able to do everything that you can on the Internet today, as well as some things that don't make sense on the Internet today like dancing. The defining quality of the metaverse is presence, which is this feeling that you're really there with another person or in another place. Creation, avatars and digital objects are going to be central to how we express ourselves and this is going to lead to entirely new experiences and economic opportunities. I think that, overall, this is one of the most exciting projects that we're going to get to work on in our lifetime. But it could take a lot of work and no one company is going to be able to build this all by themselves. Part of what I've learned over the last five years is that we can't just focus on building great experiences. We also need to make sure that we're helping to build ecosystem so millions of other people can participate in the upside and opportunity of what we're all creating. They're going to need to be new protocols and standards, new devices, new chips, new software from rendering engines to payment systems and everything in between. And in order for the metaverse to fill its potential, and we believe that it should be built in a way that is open for everyone to participate. I expect that this is going to create a lot of value for many companies, up and down the stack, but it's also going to require a very significant investment over many years. I see our focus here as a continuation of our work to build technology that brings people together. In many ways, the metaverse is the ultimate expression of social technology. Some of the experiences that I've dreamed of building since well before I started Facebook are only starting to become possible now. If you look at the investments that we've made over the years, you can see this vision gradually starting to come to focus, and you could see why we're so excited about it. So, in addition to being the next generation of the Internet, the metaverse is also going to be the next chapter for us as a company. And in the coming years, I expect people will transition from seeing us primarily as a social media company to seeing us as a metaverse company. And there's a lot that we do to get there, and they're going to be many exciting milestones along the way, including some, which we'll share in the months ahead. But in the meantime, I just want to take a moment to thank everyone in our community, all of our partners and employees and everyone who have supported us so far. I continue to be grateful to be on this journey with all of you. And now, here is Sheryl.