John Hele
Analyst · risks and uncertainties, including those described from time to time in MetLife's filings with the U.S. Securities and Exchange Commission, including in the risks factors section of those filings. MetLife specifically disclaims any obligation to update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise. With that, I would like to turn the call over to John Hall, Head of Investor Relations
Thank you, Steve and good morning. Today, I'll cover our fourth quarter results, including a discussion of our insurance underwriting margins, investment spreads, expenses and business highlights. I will then conclude with some comments on cash on capital. Based on your feedback, we released additional disclosure last night labeled 4Q 2016 supplemental slides that addresses the large, more complex elements in the quarter, the large derivative loss and the fourth quarter tax rate. I will speak to these slides later in my presentation. In the future, we will release additional supplemental slides when we have complex elements in a quarter. Operating earnings in the fourth quarter were $1.4 billion, $1.28 per share. This quarter included a two notable items which were highlighted in our news release and disclosed by business segment in the appendix of our quarterly financial supplements or QFS. First, changes in DAC associated with the annual fourth quarter approval of an increase in the dividend scale for traditional life insurance policies, primarily in MetLife Holdings, along with other insurance adjustments, decreased operating earnings by $58 million or $0.05 per share, after tax. Second, severance expenses related to our unit cost initiative decreased operating earnings by $28 million or $0.03 per share, after tax. Adjusted for all notable items in both periods, operating earnings were up 1% year over year. On a per-share basis, operating earnings adjusted for all notable items were $1.35, up 2% year over year. Turning to our bottom-line results, we had a fourth quarter net loss of $2.1 billion or $1.94 per share. Net income was $3.5 billion lower than the operating earnings, primarily because of derivative losses of $3.2 billion after tax. For more details about the difference between operating earnings and net income, please reference page 3 in our supplemental slide disclosure this quarter. Page 4 in the supplemental slides shows the attribution of the after-tax derivative loss. As Steve noted, a significant rise in U.S. interest rates this quarter primarily drove this result. The interest rate impact in the fourth quarter was a loss of $2.2 billion after tax on derivatives outside our VA program, as highlighted in the slides. However, more than this amount, $2.3 billion, is what we consider asymmetrical accounting driven by current U.S. GAAP. In addition, the change in fair value of the embedded derivatives in our VA program this quarter accounted for a loss of $854 million after tax or the vast majority of the remainder. More than half of this total or $467 million after tax, was due to nonperformance risk, also commonly referred to as owned credit. We view owned credit as noneconomic. In total, $3 billion out of the $3.2 billion after-tax derivative loss or approximately 94%, was attributable to asymmetrical and noneconomic accounting. Book value per share, excluding AOCI other than FCTA, was $49.83 as of December 31, down 3% year over year, primarily due to the impact of the derivative losses. Tangible book value per share was $41.14 as of December 31, also down 3% year over year. With respect to fourth quarter underwriting margins, total company earnings were lower by approximately $0.16 per share versus the prior-year quarter after adjusting for notable items in both periods. Underwriting and Brighthouse accounted for approximately $0.10 of the total decrease, primarily due to the previously disclosed quarterly impact of the loss of the aggregation benefit in a veritable and universal life or VNUL, as well as unfavorable mortality. Excluding Brighthouse, underwriting earnings were lowered by approximately $0.06 per share year over year. This was primarily due to less favorable mortality experience in Group Benefits and MetLife Holdings, as well as a one-time $14 million reserve adjustment in long term care to update assumptions on 2016 claims. The Group life mortality ratio was 88.2%, unfavorable to the prior-year quarter of 86.8%, but within the annual target range of 85% to 90%. We had a reserve refinement on a small block of claims this quarter. Adjusting for this refinement, the Group life mortality ratio was 86.9%, essentially in line with the prior-year quarter. For full-year 2016, the Group life mortality ratio was 87.2%, below the midpoint of its targeted range. MetLife Holdings interest adjusted benefit ratio for life products was 63.5%, higher than the prior-year quarter of 58.7%, due to claim severity and less favorable reassurance on some large claims. Finally, the Group nonmedical health interest adjusted loss ratio was 76.2%, favorable to the prior-year quarter of 77.0% and modestly better than the 2016 annual target range of 77% to 82%. For full-year 2016, the interest adjusted loss ratio for nonmedical health was 78.3%, below the midpoint of the targeted range. Turning to investment margins, the weighted average of the three product spreads in our QFS was 165 basis points in the quarter, up 11 basis points year over year. We believe a weighted average is the better measure for U.S. spreads in our QFS as retirement and income solutions represents roughly 3/4 of the total asset base for Remain-Co. Pre-tax variable investment income or VII, was $301 million, up $192 million versus the prior-year quarter, driven by strong private equity performance. Product spreads excluding VII were 133 basis points this quarter, down 3 basis points year over year. Lower core yields accounted for most of this decline. Overall, higher investment margins in the second quarter accounted for approximately $0.05 of EPS improvement year over year. In regards to expenses, the operating expense ratio was 23.0% and 22.7% after adjusting for the notable items this quarter related to the Company's unit cost initiative. The ratio was favorable to the prior-year quarter of 24.4% which did not include any notable expense items primarily due to the sale of Premier Client Group expense efficiencies. Overall, better expense margins contributed approximately $0.11 of EPS improvement versus the prior-year quarter. I will now discuss the business highlights in the quarter. Group Benefits reported operating earnings of $174 million, up 14% and 9% adjusted for notable items in the prior-year quarter. Primary drivers were favorable expense margins and volume growth. This is partially offset by less favorable mortality experience. Group Benefits operating PFOs were $4 billion, up 5% year over year, driven by growth across all markets. Full-year 2016 Group Benefits sales were up 24% over the prior year, with strong growth across most products and market. In addition, we're pleased with the start of the 2017 sales and renewal season. We're seeing continued strong persistency and solid sales across all market segments, as well as in both core and voluntary products. As a result, we expect 2017 PFO growth to be at the higher the end of our target range of 3% to 5%, excluding the loss of a large dental contract as discussed on our outlook call. Retirement and Income Solutions or RIS, reported operating earnings of $299 million, of 27% and 28% after adjusting for notable items in the prior-year quarter. The key drivers were higher investment margins and favorable underwriting. RIS operating PFOs were $895 million, up 5% year over year due to higher pension risk transfers or PRT which can be lumpy. We closed to PRT transactions totaling more than $500 million in the quarter. We continue to see a good PRT pipeline and expect 2017 to be an active year for transactions of all sizes. Our approach will continue to balance growth with an efficient use of capital. Property & Casualty or P&C, operating earnings were $43 million, down 2% and 23% as adjusting for notable items in the prior-year quarter. The primary driver was less favorable auto results due to increased loss severity. Our claim frequency and average premium were close to expectations. We have been taking targeted rate increases over the last 12 months and the fourth quarter of 2016, the average premium increase on renewing customers was approximately 7%. We continue to take similar rate increases in 2017. We expect these price increases, along with other management actions, to move the auto combined ratio toward the upper end of our 2017 guidance range of 95% to 100%. P&C operating PFOs were $887 million, up 1% year over year. Overall P&C sales were down 9% to due to price increases and management actions to drive value. Turning to Asia, operating earnings were $354 million, up 22% from the prior-year quarter and 8% on a constant currency basis after adjusting for notable items in the prior-year quarter. The key drivers were volume growth, favorable market impacts and a tax-related item in Japan. The stronger equity market in Japan and stronger dollar versus the yen helped earnings for the quarter through asset appreciation. Although Asia had a strong quarter, operating earnings excluding the one-time tax item and the favorable market conditions this quarter were in line with our guidance of $310 million plus or minus 5%. Asia operating PFOs were $2.1 billion, up 5% from the prior-year quarter, but down 2% on a constant currency basis, due to the deconsolidation of the Company's India operations. Excluding the impact of the India deconsolidation, PFOs were up 2% on a constant currency basis, driven by business growth in the life and A&H markets in Japan. Asia sales were essentially unchanged year over year on a constant currency basis, reflecting the impact of management actions to improve value in targeted markets. Sales in emerging markets were up 13%. Latin America reported operating earnings of $122 million, down 22%, but up 5% constant currency basis after adjusting for notable items in the prior-year quarter. The key drivers were favorable one-time tax items in the current quarter and volume growth. Latin America operating PFOs were $913 million, down 2%, but up 5% on a constant currency basis. Total sales were essentially unchanged on a constant currency basis as higher group sales were offset by lower [indiscernible] sales. EMEA operating earnings were $72 million, up 33% year over year and 44% on a constant currency basis. The key drivers were lower expenses and the unit cost initiative, a claims reserve release in the Gulf and volume growth. EMEA operating PFOs were $622 million, essentially unchanged from the prior-year period and up 4% on a constant currency basis, driven by growth of employee benefits. We continue to see a favorable shift towards higher margin products. Total EMEA sales increased 5% on a constant currency basis. MetLife Holdings which primarily consists of our legacy retail and long term care runoff businesses, reported operating earnings of $199 million, down 25% year over year. Adjusting for notable items in both periods, operating earnings were down 3%, as unfavorable underwriting and investor margins were partially offset by lower expenses, including those related to the sale of MetLife Premier Client Group in 2016. MetLife Holdings operating PFOs were $1.6 billion, down 9% year over year, mostly due to sale of MetLife Premier Client Group which included the Company's affiliated broker dealer unit. Brighthouse Financial or BHF operating earnings were $330 million, down 15% and 32% after adjusting for notable items in both quarters. The key drivers were unfavorable underwriting and life reserve changes. Including $44 million of the ongoing impact from the loss of the aggregation benefit for GAAP-reserve testing associated with the VNUL business, as well as lower sever account fees. The $44-million impact was consistent with our prior guidance discussed on our 3Q earnings call. However, ongoing higher universal life reserves following a previously discussed model change in Q2 were $20 million in the quarter. In addition to the $10-million guidance, there was a one-time reserve adjustment for another $10 million. As a reminder, the Brighthouse Financial segment results within MetLife's financial statements do not match the financial statements at Brighthouse Financial, Inc. and related companies shown in the most recent Brighthouse form 10 filings due to accounting timing differences. BHF operating PFOs were $1.3 billion, down 15% year over year. Excluding the impact of single-premium income annuities and reinsurance recaptures, operating PFOs were down 8% due to lower fees for annuities as a result of continued negative fund flows. BHF continues to see strong sales growth from Shield Level Selector which was up 45% year over year. Next, I would like to discuss the Company's a low effective tax rate this quarter of 17.3%. As highlighted on page 5 of the supplemental slides, the key drivers were revised estimates of the U.S. tax on the dividend from Japan which reversed the tax expense taken into 2Q 2016; increased tax credits; an inter quarter catch-up adjustment; and a favorable audit settlement. Excluding these items, the Company's effective tax rate was 21.7% for the fourth quarter and full-year 2016. The 21.7% is reasonably close to the prior guidance we provided of 21.1% in the third quarter. Going forward, the Company's tax rate is projected to be approximately a 23%, consistent with our outlook call guidance. I will now discuss our cash and capital position. Cash and liquid assets of the holding companies were approximately $5.8 billion at December 31 which is up from $5.6 billion at September 30. This increase reflects the net effects of subsidiary dividends, payment of our quarterly common dividend, share repurchases and other holding company expenses. Please note that cash at the holding companies at year end was roughly $1 billion higher than anticipated. This was due to higher-than-projected cash of approximately $625 million, mainly due to lower collateral for derivatives and taxes, as well as timing of retail separation costs of close to $375 million which were shifted from 2016 to 2017. Consistent with our prior guidance, we expect MetLife to receive between $3.3 billion to $3.8 billion in dividends from Brighthouse Financial prior to separation, subject to regulatory approvals. In addition, our 2016 free cash flow ratio was 48% of reported operating earnings. However, the free cash flow ratio was 77% after adjusting for notable items, excluding the impact from actions related to the separation of Brighthouse. This was significantly above our 2016 target of 55% to 65%, primarily due to higher subsidiary dividends as well as lower operating earnings. Next, I would like to provide you with an update on our capital position. While we have not completed our risk-based capital calculation for 2016, we estimate our U.S. combined RBC ratio, including Brighthouse, will remain above 400%. Preliminary full-year 2016 statutory operating earnings including Brighthouse were approximately $6 billion and net earnings including BHF were approximately $5.2 billion. Statutory operating earnings increased by $2.4 billion from the prior year, primarily due to the favorable impact of equity markets and certain variable annuities, partially offset by lower net investment net income. We estimate that our total U.S. statutory adjusted capital was approximately $25 billion as of December 31, 2016 which is down 14% from December 31, 2015. Dividends paid to the holding company, as well as both realized and unrealized losses, were partially offset by net earnings. In statutory accounting, there is a balance sheet accounting misalignment between hedge assets and the associated liabilities. Hedge assets are mark to market; however, statutory reserves are less sensitive to interest rate changes. This asymmetry causes a reduction in statutory capital when interest rates rise. For Japan, our solvency margin ratio was 991% as of the third quarter of 2016 which is the latest public data. At the core, MetLife had a solid fourth quarter. Higher investment margins and lower expenses offset underwriting weakness in the quarter. Our net loss was largely due to a significant rise in interest rates in the quarter. In total, asymmetrical and non-economic accounting drove approximately 94% of the derivative loss this quarter. As Steve noted, higher interest rates are an economic a benefit for MetLife. In addition, our cash and capital position remains strong and we remain confident that the steps we're taken to implement our strategy will drive improvement in free cash flow and create long term sustainable value to our shareholders. And with that, I will turn it back to the operator for your questions.