Pedro Arnt
Analyst · Piper Jaffray. Your line is open. Please go ahead
Thanks Martin. Good afternoon, everyone, and welcome to our fourth quarter and fiscal year 2014 earnings call. As we close out fiscal 2014 and report fourth quarter earnings, I’d like to start by once again outlining the sizable business opportunity that the digital landscape in Latin America represents for our company. As MELI continues to perform, both, financially and operationally, leading or exceeding our key performance indicators, we do so void as a way in which e-commerce continues to develop throughout our region. According to Forrester Research, many of the large markets where we operate grew at about 20% in dollars in this past year and our forecast to sustain similar levels of growth over the next five years. That level of compounded growth rapidly scales into a sizable addressable market for e-commerce throughout Latin America in the near future. Moreover, as shown by those numbers, e-commerce growth remains strong both, short and long-term, thus generating not only the appropriate tailwinds that explain the results I will walk you through now, but more importantly, sustained new opportunities for us to pursue, always as an industry that shows healthy signs and ample room to expand and to have many profitable years ahead. Secular trends such as the adoption of mobile internet, increasing demand for online financial services, growing interest on the part of traditional retailers and brands to find technology partners to aid them in their strategies and increased consumer familiarity and preference for shopping online, all advanced the cause further and they’re all common seen trends, which deal with the growth in the region I am referring to. And as an early-mover in Latin America, we remain the leading brand and the premier e-commerce destination within the markets that we serve, positioning us incredibly well to capture significant portions of this multi-pronged opportunity. As such, we are excited that our company is already benefiting from these secular trends and continues to perform and grow at positive levels, and we are even more excited about the opportunities that lie ahead in 2015 and beyond. Before going into detail on the quarter, I’d like to quickly mention a few major highlights for 2014 overall that underscore how the market potential I just referenced has translated into strong business results for the company. Registered users surpassed 120 million by end of the year 2014. For the first time, our total units sold in one year crossed the 100 million mark, driving $7 billion of gross merchandize volume. Total payment transactions surpassed $46 million, leading to total payment volume above $3.5 billion, which amounts to half of the gross merchandize volume transacted on our platform. Items shipped through MercadoEnvios reached $15 million. All of these effects translated to a top line that, for the first time, exceeded $0.5 billion, experiencing local currency growth of 81% year-over-year, or 54% year-over-year excluding our Venezuelan operations. This success points to the sustained momentum of our business and to the success we are having in transforming our marketplace to meet the increasing sophistication and needs of our users around liquidity, service, reliability and mobility. More specifically as we have been making advances in enhancing the quality, a number of services we offer our growing user base in the areas of payments, shipping, logistics and advertising, our users are quickly adopting these solutions at an increasing pace, confirming that we are pushing our ecosystem in the right direction. With that in mind, let's take a look at how we ended 2014 with positive momentum in the fourth quarter that carries over into 2015. These upcoming key performance indicators represent quarterly results versus the same prior-year period. Registered users were up 22% now at 120.9 million, adding 5.7 million new users during the period. Successful items grew 27%, reaching 29 million items sold. Gross merchandize volume grew 85% in local currencies, reaching US$1.8 billion. Total payment transactions grew 58% to $14.2 million. Total payment volume grew 107% in local currencies to $1.1 billion. Revenue growth, in local currencies, was 109% year-on-year. Excluding our Venezuelan operations, revenue growth in local currencies came in at 70% year-on-year. Despite currency devaluations, revenues in U.S. dollars grew 20% year-over-year. And excluding our Venezuelan operations, revenues in U.S. dollars, grew 40% year-over-year. Such strong growth, despite tough macro conditions in most of the region, reinforces the continued success of our enhanced marketplace model. We are confident that our focus on aggressively promoting transactions that use at least one of our value-added services is resonating with our users, who think of our ecosystem as the de facto means of participating in e-commerce in a safe and trusted manner. As a consequence of this, we exceeded advances in the adoption of enhanced marketplace features in larger markets with payments, shipping and financing solutions making significant strides in Brazil, Argentina, and more recently, Mexico. We have also invested more aggressively in marketing, given our increased confidence in the optimized experience we can offer users and the trends we are seeing in longer term customer value. During the fourth quarter, we saw the positive effects of increased marketing spend on both, customer acquisition and engagement from existing customers, improvements, which have had an immediate impact on our top line results. We also continue to maintain our dedication to product development, since we are a technology company first and foremost. In that spirit, in Q4, we purchased BVision, a 131% Argentine software solutions provider focused on software development services in cloud and mobile, as well as business services. This welcome addition grows our development headcount over 25% by adding a talented additional pool of engineers. Now, let's take a look at some of our strategic initiatives and how they had advanced during the quarter. As I mentioned earlier, our vision of an enhanced marketplace is coming to fruition, especially in our largest, not to mention most competitive market, Brazil. Our initiatives around payments, shipping, user experience and customer experience are all paying up, helping to drive major growth across the platform. Payments penetration on the MercadoLibre platform continues to see significant growth, with Brazil leading the way with MercadoPago accounting for nearly 80% of all GMV in that market. That’s a 30 percentage point jump year-over-year, and 7 percentage point increase since the third quarter of 2014. Continued growth of payments penetration on our platform was thanks to a number of factors, perhaps none more important than the success of our interest-free financing initiative. As a reminder, this initiative consists of a new interest-free listing type that we began to offer earlier this year. The response has been overwhelmingly positive from both, sellers and buyers, given that Brazilian consumers have become increasingly accustomed to interest-free financing in the world of offline retail. During the fourth quarter, this new interest-free listing type already represented 18% of our listings, and one-third of all growth merchandize volume in Brazil, demonstrating its high adoption and conversion rates. We have been so pleased with the success of this format and its ability to drive MercadoPago adoption, that during the last quarter, we launched the same listing type in Mexico. Also driving MercadoPago adoption in Brazil has been an increase in the number of listings required to use it to make a purchase. As you recall, during the third quarter, we required that all items listed above R$500 be paid for using MercadoPago, and we continue to see the positive effects of this policy during the fourth quarter. This requirement in turn helps guarantee a safe, seamless and more efficient transaction for buyers and sellers of these higher ticket items. Another key component of our enhanced marketplace is our shipping solution, MercadoEnvios, which continues to grow at an incredibly faster pace, demonstrating how this service, combined with MercadoPago, helps a truly differentiated buying and selling experience in our major markets. In the fourth quarter, MercadoEnvios accounted for 35% of items sold on our platform in Brazil and 14% in Argentina. We are pleased to report that during the fourth quarter, we launched Envios in Mexico and that it is already gaining traction. The success of MercadoEnvios also helps drive MercadoPago penetration on our platform, given that it is the only available way in which an item can be paid for through MercadoPago and shipped through MercadoEnvios. Therefore, users elect to pay through MercadoPago in order to take advantage of the convenient transparency and lower prices offered by MercadoEnvios. With both of these services, we are eliminating friction and improving the user experience for both, buyers and sellers. We also continue to enhance our marketplace by improving vertical experiences for our users across category like fashion and auto parts, increasing diversification of product mix away from consumer electronics. Among those vertical experiences, we also include our classifieds pages, which remain an important part of our business and a major driver to traffic to our site. We are also pleased to report that another important component of the enhanced marketplace we are building, our official stores initiative continued to grow at a fast pace, enhancing the selection of quality products on our platform, as well as the MercadoLibre brand. By the end of the fourth quarter, we had 545 active official stores across seven different countries. While these stores currently account for a small portion of our GMV, their success is proving the value of MercadoLibre as a sales and distribution channel for other large retailers and brands, as we continue to prioritize and support such sellers on our platform. A final component of the enhanced marketplace is a differentiated customer service experience. With our investments and efforts in this area, we once again saw NPS rise and our contact rate fall during the fourth quarter, both to record levels. With payments, shipping, vertical experiences, official stores and best-in-class customer service, our enhanced marketplace combines the user experience of a third-party online retailer, with the price and selection of a marketplace business. We look forward to continuing to build out this enhanced marketplace in Brazil, Argentina and Mexico, while expanding these features to other markets in which we operate. Now, let's take a look at some of our other initiatives beyond the enhanced marketplace. From a technology standpoint, we continue to see positive momentum as we transitioned from a desktop-centric to a multiplatform company, with greater emphasis on mobile and tablet usage. These days, fewer than half of our users access the site only through desktop. This is a promising trend, as conversion is higher for users who access MercadoLibre through more than one platform. Mobile continues to penetrate our platform and bring new users. Looking at more than just the numbers, we have made significant strides towards being a successful mobile company, equipping all of our development teams with mobile developers during the past quarter. Included in this focus on mobile is MercadoPago. During the quarter, we took several big steps forward with new initiatives in the mobile payment space, including our MercadoPago digital wallet mobile app, an in-app SDK that allows native apps to charge users through MercadoPago and the pilot of our mobile POS solution in Brazil, similar to credit card processing and business solutions available in the U.S. Innovation from MercadoPago was not limited to mobile however. During the quarter, we also launched a new platform, in which, MercadoPago is seamlessly integrated with other e-commerce sites. In other words, MercadoPago processes the payment, but the user never realizes it. We also continued to grow our off-platform payments processing businesses by continuing to onboard large clients, such as Sony Store and AliExpress in Mexico. In addition to successfully executing across all of our major strategic initiatives, we drove growth in the fourth quarter through more traditional routes. Pricing adjustments in Brazil, Argentina and Chile led to better monetization, as we capture some of the added value we are generating for our sellers. We also helped drive Q4 growth through successful execution of Black Friday and Cyber Monday sales, working with large retailers to offer promotions across the site. Finally, our advertising business experienced high growth, thanks to great results from the new ad format we have called the product ads. These ads are more contextual and have more interesting content for users browsing the site, serving as a direct product listing for advertisers that lead to better conversion and therefore better monetization for MercadoLibre. That wraps up my review of our strategic initiatives. With that, let's take a look at our consolidated financial highlights for the fourth quarter. Let me remind you that our year-over-year results continue to be affected by the devaluations of the Venezuelan currency during Q2 ’14. Due to this, I will call out all results on an as-reported consolidated basis in local currencies, so as to exclude the impact of foreign exchange fluctuations and also excluding our Venezuelan operations. Net revenues were $161.4 million, accelerating to 109% growth in local currencies, with 20% growth in U.S. dollars. Excluding Venezuela, net revenues grew 70% in local currencies and 40% in U.S. dollars. Income from operations was $45.2 million, down 13% in U.S. dollars year-over-year, but increasing 107% in local currencies, and 4% in local currencies excluding Venezuela. Net income before income and asset tax expense was $50 million, down 10% year-over-year in U.S. dollars, but growing 105% in local currencies and 8% in local currencies excluding Venezuela. Net income was $34.2 million, falling 16% year-over-year in U.S. dollars, growing 76% in local currencies, and falling 7% in local currencies excluding Venezuela, resulting in earnings per share of $0.76. Taking a look at our top line. Total revenues saw year-on-year acceleration in local currencies, while sustaining the growth rates delivered in prior quarters in U.S. dollars despite currency headwinds. Marketplace revenues accelerated to 150% growth year-over-year in constant dollars due to improved monetization, higher local currency ASDs [ph] in some markets and an acceleration in items sold. Excluding Venezuela, marketplace revenues also accelerated, growing 60% year-over-year. Brazil, in particular, posted strong growth in underlying metrics, accelerating items sold growth to its highest level in the past two years, a year-on-year growth of 33% versus 29% in the third quarter, driving Brazil marketplace revenue growth of 46% in Brazilian reals. Likewise, non-marketplace revenues also experienced some of its strongest growth in the last couple of years, accelerating in both, U.S. dollars and constant currencies, for the third consecutive quarter. This growth was driven by a number of factors, including, financing revenues accelerating the local currency growth north of 90% year-on-year, driven largely by our new interest-free financing listing type in Brazil. MercadoPago processing revenues, which posted close to 60% year-on-year growth in local currencies, thanks to a greater number of clients on-boarded and increased usage of MercadoPago in existing off-platform clients. Particularly strong growth in advertising revenues, classified revenues, which accelerated to 53% year-on-year growth in local currencies, including our recent acquisition of Portalinmobiliario in Chile and Mexico and revenues from MercadoEnvios, our shipping solution. As a consequence of the strong marketplace and non-marketplace revenue growth I just outlined, total revenues showed the strongest year-over-year constant dollar growth for the quarter in several years. Total revenues grew 109% in constant dollars and 70% in constant dollars, excluding Venezuela. In dollar terms, much of this growth was offset by currency devaluations, with total revenue growth in U.S. dollars remaining flat at 20% year-over-year and accelerating slightly to 40% year-over-year, excluding Venezuela. Total revenue local currency growth was strong across all our major markets, reaching 61% for Brazil, 97% for Argentina, 21% for Mexico and 253% in Venezuela. Before I walk you through the rest of our P&L, I’d like to remind you that foreign exchanges drive margin changes. These effects were particularly prominent during the fourth quarter, especially due to the strong devaluation of Venezuela, as well as devaluations across all of the other currencies in which we operate. In fact, EBIT margin would have remained almost the same year-over-year if measured in constant currencies. With that clarification and moving down our P&L, gross profit grew 16% year-over-year in the fourth quarter to $103.7 million. Gross profit margin was 70.5% of revenues versus 73.1% in the fourth quarter of 2013 and 70.7% in the third quarter of 2014. Lower gross margins year-over-year were driven primarily by 194 basis points contraction, primarily related to tough comps in sales tax for our Brazilian operations, since last year we were benefiting from changes in tax planning strategies that drove efficiencies in this line item. Additionally, another 162 basis points of gross margin contraction relates to collection fees for MercadoPago, as payment volume continues to show strong growth, both, on and off our platform. These effects were somewhat offset by 65 basis points of scale in customer support and 20 basis points in site operations. Operating expenses grew 48% year-over-year reaching $68.5 million, representing 42.4% of revenues versus 34.4% in the same quarter last year, and 38.8% in the third quarter. Several effects compounded to drive such a big difference in OpEx margins, including the major devaluation of Venezuela, tough comps from the year before and an increase in long-term retention plan compensation due to the recent positive performance of our stock price. Let me break down OpEx for you. Sales and marketing grew 44% year-over-year with $33.4 million or 20.7% of revenues versus 17.2% for the same period last year and 19.9% last quarter. This 349 basis point contraction in margin year-over-year is due primarily to 389 basis points of marketing expenses as we focus more aggressively on customer acquisition, given our increased confidence in lifetime value of our users and our shifting focus towards lower ROI mobile and special events promotional marketing activities. It’s worth noting, that in 2014, our marketing costs were especially weighted towards the fourth quarter and distributed less evenly and across the entire year than they were during 2013. On a full-year basis, the contraction in these marketing costs was only 102 basis points of margin. We also experienced an 84 basis point margin contraction in costs related to our buyer protection program, as we offer buyers increased coverage on their purchases as one of our fundamental trust-building and seller retention tools. All of these effects were partially offset primarily by an improvement of 98 basis points in charge-backs, thanks to improved results from our fraud prevention efforts. Furthermore, we experienced a 51 basis point improvement in bad debt expenses, aided by the penetration of payments throughout our platform. Product development expenses grew 66% year-over-year to $16 million, representing 9.9% of revenue during the fourth quarter versus 7.2% in the same period last year and 9.2% in the third quarter of 2014. Contraction in product development is largely attributable to a contraction of 173 basis points of margin coming from salaries and wages, as we continue to hire talent for our engineering pool, having organically grown the number of engineers by nearly 60% last year. Another 75 basis points of margin contraction are attributable to our long-term retention plan compensation. In addition to salaries and wages, there were 91 basis points of contraction related to technology consulting and third-party technology-related services. General and administrative expenses grew 41% year-over-year to $19.1 million, representing 11.8% of revenues versus 10% a year ago and 9.7% in the third quarter of 2014. This growth was almost entirely attributable to salaries and wages, where we had 141 basis points of margin contraction, which were due to long-term retention plan increments as our stock appreciated from approximately $105 to $128 over the accountable period. As a result of all this, operating income for the quarter was $45.2 million or 28% of revenues versus 38.7% in the fourth quarter in 2013 and 31.9% in the third quarter of 2014. The low operating income we saw $4.9 million in financial expenses, a majority of those corresponding to interest approval on our convertible bond. Further down, interest income was $4.4 million, up 90% year-on-year, due to higher interest rates on larger invested amounts, which came from proceeds from our convertible bond and our increased store balance in MercadoPago. Our forex line is positive $5.3 million due to the appreciation of U.S. dollar balances held by our subsidiaries, the majority of which took place in Brazil. Net income before taxes totaled $50 million, down 10% year-over-year and representing 31% of revenues versus 41.5% during the fourth quarter of last year. Income tax expense was $15.8 million in the fourth quarter, representing a blended tax rate of 31.6%, up from 26.8% in the fourth quarter of last year. The year-on-year increase results mainly from a higher tax rate in Argentina due to the expiration of the Software Development Tax Law in September. I’d like to note that we’re booking the quarter as if the software law is not applied to us, though we have presented our applications for similar benefits under the new law. At this moment, ourselves, as well as a majority of the software industry in Argentina, are in conversations with the government to clarify whether the tax holiday will apply retroactively, if and when granted. If that is the case, we will recognize those benefits during future quarters. The year-over-year change in the tax rate was also affected by our convertible bonds financial expenses, which are only deductible in the U.S., where we do not generate, as of today, significant revenues, as well, an increase in the Venezuelan tax rates [ph]. Net income after all this, came in at $34.2 million or 21.2% of revenues versus 30.3% during the fourth quarter of 2013. This resulted in basic net income per common share of $0.76. Purchases of property and equipment, intangible assets and payments for businesses acquired, net of cash acquired, during the quarter totaled $19.1 million. For the period ended December 31, 2014, free cash flow, defined as cash from operating activities less payment from the acquisition of property and equipment, intangible assets and acquired businesses net of cash acquired, was $39.4 million versus negative $18.7 million in the same period last year. Cash, short-term investments and long-term investments at the end of the quarter totaled $577.2 million. Wrapping up, we declared our quarterly dividend of $4.5 million or $0.103 per share payable on April 15, 2015 to shareholders of record as of the close of business on March 31, 2015. That concludes my financial review of the fourth quarter. But before wrapping up, I’d like to provide a brief update on the current foreign exchange situation in Venezuela. Earlier this month, the Venezuelan government announced a unification of the SICAD 1 and SICAD 2 foreign exchange systems into SICAD, with an initial public foreign exchange price of 12 bolivares per U.S. dollar. In addition, on February 10, it created the Sistema Marginal de Divisas or SIMADI, a new foreign exchange market, whose rate is published daily by the Venezuelan Central Bank. The first foreign exchange rate was published on February 12 at 107 bolivares per U.S. dollar. At this moment, we are in the process of evaluating the implications of these new regulations on our results and the financial position of our Venezuelan segment during the first quarter of 2015 and beyond. In order to assist investors in understanding the impact of the Venezuelan devaluation to these rates, in our 10-K, we will include a foreign currency sensitivity analysis that considers an exchange rate of 170 bolivares per U.S. dollar for the full-year 2014. In conclusion, looking back at a successful year, we remain committed to executing on the same strategy that we’ve laid out over the past few quarters and that we already see play out in early 2015, including a focus on the key elements of our enhanced marketplace, payments, financing, shipping, vertical experiences, official stores and exceptional customer service. Likewise, we will continue to drive payments and financing outside of our platform, as well as accelerate our transition from desktop to a multiplatform focus. Looking ahead to 2015 and beyond, there is so much opportunity in the Latin American e-commerce space that is still untapped by and large. While benefiting from the tailwinds of e-commerce’s underlying drivers, we must continue to innovate and execute at a fast pace. While maintaining focus on our largest markets, we will also work to launch the full ecosystem of MercadoPago and MercadoEnvios in other markets. We must also take the necessary measures to bring more large retailers and brands onto our platform, providing back-end technology and middleware solutions to improve seller integrations and generate greater lock-in of key customers that is necessary to create a critical mass of e-commerce customers that we are looking for. In that spirit, we must continue to build out MercadoEnvios, using it to pave the way for future solutions in fulfillment. We must maintain our focus on acquiring and retaining buyers, balancing short-term profitability for long-term investments in brand loyalty, customer retention and market share gains, and we must continue to innovate in the payment space on, and especially, off our platform, with a special focus on mobile. Given the success of consumer financing to-date, we also must siege the greater opportunities to generate P&L impact in this space. And with that, I’d like to end today’s call by stating our continued confidence that MercadoLibre’s 2014 results across key financial performance and operational metrics are a reflection of the resiliency of demand for our enhanced marketplace solutions. Facilitating e-commerce throughout 12 Latin American countries, we remain the leading operator in these markets, and our core focus during this new year will continue to be guided by the strategic goals we have consistently communicated; driving payment and shipping solutions, increasing adoption of mobile commerce, attracting new brands and vendors, tailoring vertical solutions, placing customer experience at the forefront of it all, all this, while generating a developer’s ecosystem on top of MercadoLibre’s open platform. We trust that as we execute on these fronts, our company will be in great shape for many years to come. We’ll now take your questions.