James Swift
Analyst · Pito Chickering with Deutsche Bank
Thank you, Charlie. Good morning, everyone. Also with me today is Marc Richards, our Chief Financial Officer. Our first quarter results were in line with our expectations. Our same-unit revenue growth reflected positive volumes in our hospital-based services with NICU days increasing 2.5%. On the office space side, we saw ongoing volume strength in maternal fetal medicine, offset by declines in our primary and urgent care clinics, which I will touch on in my remarks this morning.
Our practice level operating expenses continue to reflect modestly elevated salary and group health insurance trends, partially offset by lower benefit and incentive compensation.
Finally, G&A expense was largely unchanged year-over-year, despite the additional staffing we have added related to our internal front-end revenue cycle management team. We are reaffirming our full year 2024 outlook of adjusted EBITDA between $200 million and $220 million. And I will focus on this since, we believe we are well on our way to enacting changes that will stabilize our margins as compared to 2023, and enable a lower cost structure going forward.
First and foremost, while we have historically undertaken regular portfolio management decisions leading to certain practice exits, we have now pivoted and are in the process of an accelerated portfolio restructuring plan under which, we are exiting a meaningful number of underperforming office-based practices, now and for the end of 2024.
This is in addition to steps we are taking towards performance improvement across our portfolio of practices, including restructuring and stipend renegotiations, which we believe will result in increased profitability for the organization. We've also made the strategic decision to exit our primary and urgent care clinic platform, which represents roughly two dozen clinics in Florida, Texas and Colorado. This decision was based on our review of the cost and time required to build this platform to scale, an undertaking that no longer fits at a time when we are focused on stabilization of our margin profile. We intend to complete this exit during the second quarter of this year.
All of this portfolio restructuring activity is targeted to address the components of our practice portfolio, that have diluted our consolidated operating margins, with the goal of either removing or remediating that dilution over the coming quarters.
Importantly, we have created significant oversight of this restructuring through a strong internal project management team and with designated responsibilities, and our leadership is in a cadence of regular frequent updates all focused on execution. Second, the transition of our RCM function to a hybrid model is going well.
As you may have seen in our recent filing, we finalized a contract with Guidehouse, under which that organization will be our third-party RCM provider. We have been working with Guidehouse since late 2023 and have been very pleased with the resources dedicated to Pediatrix, the quality of work and the collaboration with our internal team, which we expect will be fully staffed over the coming several months.
As Marc will detail, our RCM performance has not been negatively impacted by this transition, and we believe our hybrid structure is the most cost-effective way to fully support our practices. Finally, we remain intensely focused on efficiency. We believe that our portfolio restructuring activity will enable more effective nonclinical support in the future by emphasizing markets where we have significant infrastructure and system relationships.
During the quarter, we also affected a number of position eliminations across operations and G&A. Such that we are confident that we can maintain a G&A expense level in 2024 that is comparable to or lower than 2023 as a percent of revenue despite the internal additions we have made to our RCM team.
From a timing perspective, much of the impact of our portfolio restructuring will be felt as we move through the second half of the year, and Marc will give some comments about our expected cadence of quarterly adjusted EBITDA. We do believe that taken as a whole, these operating plans will put Pediatrix in a position of far greater margin stability and operational efficiency, in addition to enhanced support of our practices and affiliated clinicians.
I want to thank all of the Pediatrix associates, both clinical and nonclinical for their hard work and dedication to this organization. We are confident that the operating plans we have in motion will benefit all stakeholders and will enable Pediatrix to effectively continue its mission to take great care of the patient.
And with that, I'll turn the call over to Marc Richards.