Gabriel Tirador - President and Chief Executive Officer
Analyst · Stifel Nicolaus
Thank you very much. I would like to welcome everyone to Mercury's third quarter conference call. I'm Gabe Tirador, President and CEO. In the room with me is Mr. George Joseph, Chairman; Ted Stalick, Vice President and CFO; Chris Graves, Chief Investment Officer; John Sutton, Senior, Vice President Customer Service; and Robert Houlihan, Vice President and Chief Product Officer. On the phone, we have Bruce Norman, Senior Vice President of Marketing, and Ron Deep, Vice President of the South East Region. Before we take questions, we will make a few comments regarding the quarter. In California, our combined ratio increased from 91% in the third quarter of 2007 to 97.7% in the third quarter of 2008. There were many factors contributing to the increase in the combined ratio during the quarter, including higher severity in our auto line that was partially offset by reduction in frequency. A higher homeowners' combined ratio, one large commercial property loss and approximately $9 million of adverse reserve development compared to $3 million in the third quarter of 2007. In our California personal auto line, we recorded an overall increase in severity in the high single-digits during the quarter, which was partially offset by a reduction in frequency. In addition the approximately 2% rate reduction that went into effect in April of this year had a negative impact on combined ratio as about 65% of the earned premium during the third quarter was earned at the lower rate level. In our California commercial auto line we recorded a net severity in high single-digits that was partially offset by reduction in frequency. The third quarter of 2008 continued the trend of increasing severity in medical, labor and parts costs. For the nine months ended September 30th, 2008, we recorded an increase in California severity in the mid single-digits and a reduction in California frequency in the low single-digits. Our California auto frequency has been positively impacted from what we believe was reduced driving as a result of higher fuel costs and the over all economic slowdown. However it is difficult to predict whether the reduction in frequency will continue for the next several quarters or driving levels will revert to previous levels as a result of declining fuel cost. Our statutory combined ratio for our homeowners' line increased to 99% in the third quarter of 2008 from 80% in the third quarter of 2007. The deterioration in our homeowners' results was primarily due to a few large non-catastrophes related buyer loss and some negative reserve developments. We believe this quarter's homeowners' results was an anomaly and we do not expect our California homeowners' results, excluding any catastrophes to post such a high combined ratio in next quarter. Lastly as I mentioned earlier, our California combined ratio was adversely affected by a large commercial fire loss during the quarter. The commercial fire loss was approximately $5 million and added about nine tenth of a point to the overall California combined ratio during the quarter as compared to prior year. Our third quarter 2008 combined ratio of a 117.7% in our non California operations was significantly worse than a 105.5% combined ratio posted in the third quarter of 2007. The deterioration in the combined ratio during the quarter was primarily due to adverse development in New Jersey and increased losses and Texas related to Hurricane Ike. The adverse development in our non California operations was $7 million, which was comprised of $13 million of adverse development for New Jersey, partially offset by $6 million of net positive development from other states. The development in New Jersey was primarily related to the reestimation of prior year's loss reserves for the PIP coverage. Losses from Hurricane Ike totaled $6 million during the quarter. New Jersey continues to be the most difficult state to estimate our ultimate liabilities for the bodily injury and PIP coverages, due to the lack of historical data and a long-tail nature of these coverages. We will continue to monitor the results closely. However, until we obtain more operating history in New Jersey, estimating our ultimate losses will be challenging. As we've discussed on previous calls, we are taking steps to improve our results in New Jersey. Our new territorial pricing changes went into effect on August 1st, 2008 and a new rating plan was filed recently with improved segmentation and a rate increase of about 5%. In addition, we are tying [ph] our underwriting, are working with agents to improve results and have made changes to our claims processes for PIP and BI. The early indication is that the clean [ph] process changes are having a positive impact on our PIP cost for current accident year. However, data is too green to make any changes to our selection to the accident year. We believe we will turn the New Jersey operations around similar to what we did in Florida. In Florida improved claims handling, pricing, underwriting and agent selection has improved our Florida results significantly. Our Florida combine ratio is now in the low to mid 90. Our company wide expense ratio increased from 27.7% in third quarter of 2007 to 28.5% in third quarter of 2008. The increase was primarily due to an increase in technology related expenditures, the establishment of our new product management function and assessment for the New Jersey guarantee fund and the fact that fixed costs have not declined in proportion to the declines in premiums. To address the increase in expense ratio during the soft market, we are freezing new hiring except for certain positions. We continue to aggressively make changes to our rating plans to improve our segmentation and overall pricing adequacy. During the third quarter, we implemented five rate changes and we expect to implement two additional rate changes in the fourth quarter of 2008. Although the competitive environment remains intense, we continue to observe more filings for rate increases than rate reductions. The industry is experiencing a reduction of frequency but we believe the increase in severity more than offset the reduction of frequency. We believe we will continue to see an increased level of rate action taking by some of our competitors. However, we expect our growth rate for the next quarter to be negative in the mid to high single digit. Earlier this month, we announced that we entered into a definitive agreement with Aon Corporation for the purchase of Auto Insurance Specialist Incorporated. AIS is a major producer of automobile insurance in the State of California and our largest independent broker producing over $400 million of direct premiums written, which represented 14% of the company's direct premiums written during 2007. A few months ago, we were informed by AON of their desire to sell AIS as part of their strategy to focus on commercial lines. When we were informed by AON of their desire to sell AIS, we felt that it was important for us to consider that a significant portion of our California business is written by AIS. We concluded that it was in a company's and our agent's best interest for Mercury to acquire AIS. Our intention is for AIS to continue to operate as an independent agency under the same management. We believe the purchase will be slightly accretive to earnings. Before we take your questions, Chris Graves, our Chief Investment Officer will provide information on our investments and Ted Stalick, our Chief Financial Officer will comment on our capital position, Chris?