Mark Mason
Analyst · D.A. Davidson
Thank you, Mark. As you know, beginning in February, our markets have been significantly impacted by the coronavirus pandemic. Stay-at-home orders in all states, where we do business, have contributed to significant business disruption and created substantial increases in unemployment. Our customers and our company will be adversely affected by the crisis in ways we are still trying to quantify. Nevertheless, we feel strongly that HomeStreet is well positioned to navigate this crisis successfully. We have a strong capital base with consolidated Tier 1 at-risk-based capital ratios of 10.15% and 13.5%, and bank Tier 1 at-risk-based capital ratios of 10.06% and 13.9% respectively. Additionally, we have substantially increased our allowance for credit losses in anticipation of potential credit losses that may occur as a result of the crisis. Beyond our strong capital base and increased allowance for credit losses, our current earnings provide meaningful additional capacity to absorb future credit losses. Additionally, today we have ample on-balance sheet liquidity and access to more from our contingent sources. Today, our available borrowing capacity from the Federal Reserve and the Federal Home Loan Bank, including existing lines and additional unpledged collateral is $3.7 billion. During the crisis, we expect some deterioration of our loan portfolio credit quality, with certain commercial loans most at risk. Our loan portfolio has, by design, limited concentrations by product type, industry, and geography, in order to limit our risk of exposure to any one part of the market. To mitigate additional risk to our portfolio, we have among other things, suspended lending to borrowers who're operating in the most adversely affected industries, suspended most new commercial lending, commercial construction lending and certain mortgage products. We've tightened our commercial real estate underwriting standards and increased our margins. As a result of our history and portfolio composition, most of our loan portfolio is secured by high-quality real estate in some of the strongest, fastest growing economies in the nation. Our conservatively underwritten single-family and multifamily mortgage portfolios are performing well despite assisting some homeowners with forbearance. These portfolios performed substantially better than portfolios of other banks during the Great Recession. Additionally, our residential construction portfolio continues to perform well, given the continued scarcity of new homes in our markets and the conservative lending standards with which we operate this business. Accordingly, our credit risk to-date is concentrated in our commercial lending portfolio and certain business segments most impacted by the shelter-in-place and shutdown orders in the states in which we operate. Our investor deck also published yesterday contains good data on our underwriting standards and portfolio composition. We added a few slides, further disaggregating the information and providing additional detail on the parts of our portfolio most at risk today. Our risk has manifested itself in requests by our borrowers for loan payment forbearance, to allow them to get past the shutdown orders and get back to business. Let me summarize these requests by loan type. As of April 23, we have 150 single-family mortgage customers that have requested and have been granted this forbearance, or an aggregate $58.5 million, representing 3.7% of our on-balance sheet mortgage portfolio. For comparison, we have granted 1,068 customers forbearance, for balances representing 3.5% of our loans serviced for others. This compares to current industry forbearance levels of approximately 7% nationally as of April the 19th for bank services. The Great Recession, we also substantially outperformed the industry as a whole on single-family mortgage forbearance and default, reflecting disciplined underwriting and strict adherence to our conservative policies and application of agency guidelines. We also have 291 commercial customers with aggregate loan balances of $211 million that have requested payment forbearance. Included in this amount is $88.8 million of owner-occupied real estate, underwritten at conservative loaned values and $86 million of loans, primarily to dentists, who we believe will successfully restart their practices relatively soon after the shutdown orders are lifted. Also, in this total are $61 million of restaurants and bars, of which one regional restaurant and brewpub operator represents $52.7 million. 61% of this balance is real estate secured and we recently arranged the $4.5 million liquidity aligned for them, secured by another $11.7 million of real estate collateral. Additionally, we just funded maximum $10 million Paycheck Protection Program loan for them. We have historically benefited from an extremely loyal customer base, which gives us a higher level of confidence in their ability to resume operations at an appropriate time in the future. The remainder of this risk pool includes a very well operated church, a regional transportation company, and other quality companies. To-date, of the 291 forbearance requests, 156 loans with balances totaling $123.7 million have been granted. Not all borrowers who request forbearance need it, in our experience. We evaluate actual borrower liquidity and cash flow before granting forbearance. In our experience, some borrowers request forbearance well in advance of actual need, which may never occur. We have 18 commercial real estate loans, $28.6 million that have requested forbearance. But none of those requests have yet been granted. In April, we had only one portfolio commercial real estate loan, only one that didn't make their April payment. All Fannie Mae, the U.S. loans that we service were current in April. The strong performance reflects our conservative underwriting, which generally allow these loans to stay current under current conditions. We have provided a detailed underwriting on portfolio characteristics on Page 19 of our investor deck published yesterday. Additionally, one borrower with 11 residential construction loans, totaling $10.3 million, has requested forbearance. To-date, this request has not been granted. Our underwriting of residential construction loans is substantially more conservative than that in common use before the Great Recession. We have provided detailed underwriting and portfolio loan characteristics of these loans on Page 20 of our investor deck. These numbers only represent our experience to-date, and we like everyone cannot predict with certainty the duration or impact of the shelter-in-place and state shutdown orders on these businesses. It is clear to us that our risk concentrations are today well defined, and we believe manageable with current reserves, capital and earnings. Adding to our current confidence level is the fact that much of the team that initially came to HomeStreet to guide the bank out of the credit challenges of the Great Recession, including me, remain at the company today in key positions. This experience and capability will be invaluable as we navigate the current crisis. We are working hard to support our communities and our customers while also protecting our employees. We, like our peers, have devoted significant time and resources to processing loans backed by the Small Business Administration under the Paycheck Protection Program. We began taking applications for these loans on April 3, and as of April 16, when the Treasury Department advised that all funds available have been allocated, we approved and registered 396 loans for a total of $158.2 million. Yesterday, the SBA opened their portal to begin accepting registrations of Paycheck Production Program loans under the current appropriation. We hope to register and fund 1,100 additional loans for approximately $160 million for these customers that we were not able to get registered before the first allocation of funds under the program was exhausted. Unfortunately, the SBA portal, E-Tran, has experienced uptime and throughput challenges since opening. And it is unclear at this time whether we'll be able to input successfully all of our customer applications. But we are working literally 24 hours a day to do so. We're also taking steps to protect our employees, customers, and vendors. We've committed to no COVID-19-related layoffs. All of our employees who are able to work remotely are doing so with only certain operationally critical employees, including branch employees working on-site. Additionally, we have limited our branch lobbies to appointment-only access with social distancing procedures, provided personal protective equipment, provided COVID-19 paid sick time and additional paid-time off for our frontline workers, and eliminated out-of-pocket costs for employee COVID-19 medical care. While it has been an adjustment, the business of the Bank has continued without significant interruption. There is still much work ahead of us and the ultimate impact of pandemic is largely unknown. Management is working closely with our Board and our advisors as we plan and execute our response to the significant disruption caused by the crisis. Reflecting our strong first quarter results, even with the impact of the pandemic, as well as confidence in our ability to successfully navigate the crisis, the Board of Directors declared a $0.15 per share common stock dividend to be paid to shareholders of record on May 4. On behalf of the entire Board of Directors, I want to commend the courage and dedication of our employees in pursuing our goals and serving our customers and communities during this time of personal risks and uncertainty. As a regional community bank, HomeStreet Bank plays an important role in supporting our communities through this crisis, and we believe HomeStreet is well positioned to help our customers and communities move past this pandemic. Looking forward, we have made some revisions to our guidance. Our prior guidance called for flat-to-slightly increasing average loans held for investment. For the second and third quarters of this year, as a result of the temporary suspension of certain lending activities and expected ongoing run off in our loan portfolio, we now expect a flat balance of average loans held for investment. This will somewhat be offset by continued growth in our multifamily portfolio and SBA originations related to the Paycheck Protection Program. Our prior guidance called for a decrease in average deposits, which we are continuing. We expect the continued meaningful reduction in broker deposits mitigated by the continued growth of business and consumer core deposits. Our prior guidance called for increasing net interest margin, which we are continuing. Assuming the current low level of market interest rates and shape of the yield curve, we expect our net interest margin to increase this year, reflecting our now meaningfully lower deposit costs. The rate of increase we now expect is likely to be more meaningful than we previously expected. Last quarter, we expected recurring non-interest expense to decrease these same periods, reflecting lower headcount resulting in lower base salaries and related occupancy expense. These reductions are still expected. However, they may be offset by continuing higher commission expense as our single-family mortgage business continues to originate higher levels of refinance loans, and as the current log pipeline is closed. Finally, due to the high level of uncertainty surrounding the ongoing COVID-19 pandemic, we are withdrawing our previous profitability and efficiency ratio guidance. However, it is important for me to stress that excluding any further loan loss provisioning, we continue to believe that we have the opportunity to achieve our previous targets at the timeframes previously stated. I would like to offer some color here. Consider our just completed first quarter pre-provision pre-tax core income of $24.1 million. If we applied a 20% effective tax rate to that $24.1 million, it would imply an after-tax annualized return on assets of 1.13% and return on average tangible common equity of 11.8%. Our core efficiency ratio in Q1 was 69%, and we continue to have efficiency improvement opportunities to realize going forward. Compare these ratios to our now withdrawn prior guidance, which was to achieve a core return on average assets of approximately 95 basis points, a core return on average tangible common equity of approximately 11%, and an efficiency ratio in the low 70% range, all by third quarter of this year. Obviously, all three measures are already superior to that guidance and two quarters early. There are, of course, many factors to consider. Maybe the most meaningful one is that we should acknowledge that we are currently benefiting from a much higher level of profitability in our single-family mortgage business than we had previously expected. It is anyone's guess of how long that we're going to be the case. But I do note that both origination volume and margins remain robust today and recent economic forecast predict a continuation of low rates for the foreseeable future, which should extend this mortgage refinancing period and support any weakness in the purchase market. Additionally, going forward, our substantial reduction in deposit and borrowing costs should support an improving net interest margin, mitigating potential lower levels of earning assets. So, the bottom line is this, credit will undoubtedly remain the big question mark for the entire banking industry for at least the rest of this year, hopefully, among other things. The characteristics of our loan portfolio that we have provided in our quarterly investor deck and have discussed on this call, reflect our disciplined approach to credit, and we are well positioned as we enter this COVID-19 crisis environment. The experience and preparation of our lenders and credit management team and the diligence with which we have addressed our clients' unique circumstances to-date will otherwise mitigate losses. The markets in which we operate were the strongest in the nation going into the crisis and we expect the damage to be less than a recovery faster in these markets. Hopefully, this background provides you with a foundation for the cautious optimism that we have today at HomeStreet to successfully navigate this environment. This concludes our prepared comments. Thank you for your attention today. Mark and I would be happy to answer any questions you have at this time. Operator?