Arne M. Sorenson
Analyst · Keefe, Bruyette, & Woods
Good morning, everyone. Welcome to our second quarter 2012 earnings conference call. Joining me today are: Carl Berquist, Executive Vice President and Chief Financial Officer; Laura Paugh, Senior Vice President, Investor Relations; and Betsy Dahm, Senior Director, Investor Relations. As always, before we get into the discussion of our results, let me first remind everyone that many of our comments today are not historical facts and are considered forward-looking statements under federal securities laws. These statements are subject to numerous risks and uncertainties as described in our SEC filings, which could cause future results to differ materially from those expressed in or implied by our comments. Forward-looking statements in the press release that we issued last night along with our comments today are effective only today, July 12, 2012, and will not be updated as actual events unfold. You can find a reconciliation of non-GAAP financial measures referred to in our remarks on our website at www.marriott.com/investor. I know that first and most important question you may have is, are you seeing a slowdown in North America, and the answer is no. There's plenty of evidence of continuing strength in our lodging business in North America. In North America year-to-date, the Marriott brand special corporate revenue has been strong, up over 8%. Group revenue rose 7% year-to-date, and group bookings for the second half are even stronger. Our strong book of business in 2012 allowed us to drive REVPAR aggressively in the first quarter. But in the second quarter, strong seasonal demand, combined with a continuing recovery, yielded an uptick in sellout nights. While we were pleased to show 6% REVPAR growth in our company-managed U.S. Marriott hotels during the second quarter, we realized that we turned away some higher-rated business because our hotels were full. For example, in Hawaii, occupancy at Marriott-branded hotels increased from 79% to 81% year-over-year in the second quarter, while occupancy at our competitive set hotels grew from 72% to 78%. As our hotels reached capacity, we had less room to grow occupancy than the market as a whole. Looking ahead, this is good news because as occupancies build, further room rate improvement should follow. For North America overall, we expect this strong book of group and special corporate business to yield excellent results in the seasonally lighter third and fourth quarters, and we continue to expect 6% to 8% REVPAR growth for full year 2012. Outside North America, we are fine-tuning our thoughts on REVPAR growth for the rest of the year. In Asia and the Middle East, REVPAR growth rates for a few luxury hotels are expected to moderate in the second half, largely associated with individual market issues. In Europe, third quarter REVPAR will be helped by the Olympics in London and the Euro Cup Championship. At the same time, the weak European economy will likely create headwinds. So we are expecting total international REVPAR to increase 5% to 7% on a constant dollar basis and about 300 basis points less on a local currency basis. We've also reduced our room opening expectations a bit for 2012. In the first quarter, we noted slippage in opening dates from 2012 to 2013 for some new hotels in Asia and the Middle East. In the second quarter, the slippage continued in these markets, as well with as with a few projects in Mexico. We continue to see a lot of conversion opportunities around the world, but they, too, are taking a bit longer as some projects require more extensive renovation before flagging. As a result, today we expect to open 20,000 to 25,000 rooms in 2012. Since this reduction is largely timing, we continue to expect to add 90,000 to 105,000 rooms from 2012 through 2014. Given all of this, we've tweaked our outlook for fee revenue for 2012 down by about $20 million. $15 million of the decline in the third and fourth quarter is associated with REVPAR, unit openings and the stronger dollar, with the balance largely associated with the sale of our corporate housing business. For EPS, the impact of the sale of our corporate housing business is immaterial. Getting back to the second quarter. As I said, North American demand was very strong. Renovations at a couple of large hotels had a negative impact on REVPAR, but we saw double-digit REVPAR growth in the quarter at our company-operated hotels in Miami, Philadelphia, New Orleans, San Diego and Los Angeles. In fact, at more than 55,000 rooms in California, system-wide comparable REVPAR rose 10% in the second quarter. Washington, D.C. is another important market. In fact, D.C. is so meaningful that its weak REVPAR in the quarter reduced our company-operated North American REVPAR by 1 point. But even here, there is good news. Interest in the upcoming election is starting to drive political business to the city. Group revenue bookings in D.C. for the Marriott brand are up 10% for the second half of 2012 and 16% for 2013. 2013 should be a good year overall in this market, but we'll have to see how government demand shakes out. Next year's government per diems will be set this August, and we will be watching this carefully. In total, group business in the U.S. was very strong in the quarter. Group revenue for company-operated Marriott hotels increased nearly 8%. Catering revenue increased 7% and remains quite profitable. Looking ahead for the second half of the year, group booking pace is up 10% and 2013 booking pace is up 8%. Just 12 months ago, our 2013 booking pace was up only 1%. We are very bullish about pricing in North America in 2013. For group business on the books for next year, room rates are running up 4%. On the transient side, we are targeting price increases for special corporate business at a high single-digit rate on average. We saw strong performance in the second quarter, in part due to the very favorable supply environment in most markets. Smith Travel estimates supply is growing at less than 1% in the U.S. this year. And in total, U.S. industry rooms under construction stand at 60,000 rooms, compared to over 200,000 rooms in 2007. Outside North America, system-wide comparable REVPAR rose over 7% on a constant dollar basis or roughly 5% using local currencies. Growth in China moderated in the second quarter but continued to deliver outstanding performance, with constant dollar REVPAR up 8%. Weak economic conditions in Europe, India and Hong Kong constrained growth, and some small markets suffered from oversupply such as Hyderabad in India and Shenzhen and Sanya in China. Occupancies at our hotels in the Middle East improved compared to last year's Arab Spring results. However, travel wholesalers still aren't jumping back into the market, so we are likely to continue to see volatility here for a while longer. Finally, our hotels in Japan recovered from last year's tragic tsunami. Turning to development. Our brands remain highly attractive to owners and franchisees around the world. Our worldwide pipeline remains at roughly 115,000 rooms, excluding the nearly 8,000 Gaylord rooms in the works. We continue to build market share as measured by rooms. According to STR, in the U.S., we have 10% of open rooms but nearly 20% of rooms under construction. Year-to-date, we've added nearly 100 North American hotels to our development pipeline, compared to just 57 in the first half of last year. Most of this year's new projects in North America were limited service deals, but we also added 15 full-service hotels to the pipeline. And that doesn't account Gaylord. But lest you worry about overbuilding, financing remains very tight. Conversion activity is very strong, and our pace of new signings remains less than half of the robust years of 2007 and 2008. It's been just over 3 weeks since our China analyst meeting. We were delighted that so many of you were able to join us in both Beijing and Shanghai as we toured some extraordinary hotels. In China, we talked about a very bright future for Marriott. With 115,000-room pipeline, growth on all continents around the world and REVPAR growth running 6% to 8%, we are seeing the makings of that bright future now. Now Carl will take us through the second quarter quarter's results. Carl?