Chris Beals
Analyst · Stifel. Your line is open
Thanks, Greg, and thanks everyone for joining us this afternoon. I'm excited to take you through our operating results in the developments during the third quarter. Before we begin, we want to honor all of the veterans, their families and friends around the world on this Veterans Day. On behalf of the entire WM Technology family, we appreciate everything you do for this country. And thank you for your sacrifices and service. Dramatically, I want to note at the outset something very critical, with the recent introduction of a Republican-led federal cannabis legalization bill in the House last week. I think we've reached another milestone in the advancement on our journey to full cannabis legalization at the federal level. I think at this point, it's now become clear that federal legalization isn't just an inevitability is one that is coming close at an ever accelerating rate. However, federal legalization should not be confused with state deregulation. Even in a world with federal legalization that disparate state cannabis regimes we see today will likely continue to evolve in the fashion we currently say. This is quite similar to the differences we see among the states for a number of highly regulated goods, where the states have a vested interest in both public health and the state economy. Nonetheless, it bears repeating the federal legalization opens an incredible array of exciting products and monetization opportunities for WM Technology. And conversely, the continuing past work of state regulation underscores the need for the scalable, flexible technology solutions, we provide to enable businesses to scale across jurisdictions. And so, the thing I really want to highlight here is that, how we're positioning the Company and what we're working on both visibly and behind the scenes from a strategy and product delivery viewpoint are intended to put us in the best possible position to reap the benefits that federal legalization will bring to our business, while also reaping the greatest benefits now in the era prior to federal legalization. Let's move to our business. WM Technology delivered a strong third quarter, as we saw a year-over-year growth that significantly outpaced cannabis and market growth, while continuing to deliver on new organizational initiatives and software roadmap execution that set us up incredibly well for long-term growth and success. Our Q3 revenue finished at $51 million, growing at 9% year-over-year on a reported basis and 46% year-over-year, when excluding Canada from last year's numbers. I'll go in a little more detail on the call, but we had a high double-digit year-over-year growth across all of our metrics, with nearly 40% growth in monthly active users and double-digit U.S. growth in both average monthly paying clients and average revenue per paying clients. I'm proud of our results. This quarter demonstrates the strength and resiliency of the Weedmaps' marketplace and the WM business offering, as we achieved double digit growth, despite deceleration in our client in markets as reported in third-party data. For example California, which is our largest market, saw a lower end market retail sales in Q3 versus the prior quarter with only modest year-over-year growth. We saw a similar dynamic across a number of other end markets. To be clear, we do not believe that there has been a pullback in consumer demand for cannabis in these markets. In fact, we believe that, there continues to be strong and growing demand, even as consumers returned to in-office work across the regions. Rather, we believe the deceleration has been driven largely by consumer demand shifts or switching to non-licensed channels. While licenses continue to be issued across our end markets, licensed density is not where it needs to be in the pace of license issuance remained sluggish, which is contributing to a thriving illicit market. And further, there has been a lot written in the press about how producers are dealing with the current supply glut, by in some cases diverting products to unlicensed market channels at significant price discounts, which is only further fueling the consumer demand shift. As a reminder, WM Technology provides software and services to operators that have licenses required in their jurisdiction. Given that the consumer demand shift to non-licensed operators has a direct impact on our business client base. And number of our clients struggle during the quarters as a result of this demand shift and our priority was on meeting them where they were. We simplified the process of creating promotional deals on Weedmaps, allowing clients to target users, seeking promotions with higher velocity. We introduced self-serve ad tools in several additional markets to allow our clients an easier setup process, to run more targeted ad campaigns across our platform. We grew a wider availability of menu and orders integrations with third-party POS, point of sale providers to ensure easier menu set up and orders and WM store enablement so that clients can more easily convert user traffic to transactions, whether it be on the Weedmaps site or their own owned and operated domains. The order's integrations also greatly simplified workflows for retailers by directly inputting the orders into the retailers' point of sale. We've expanded our cost per click or CPC pricing tests in additional markets to enable more performance-based buying options for our clients. These are just some of the examples of the efforts we took to maximize demand and traffic for our clients in the current environment. And again, as I mentioned at the outset, a lot of these changes are intended to both capture and reap the benefits now, but also position us incredibly well for when federal legalization comes. On the user side, we continue to drive improvements in the Weedmaps user experience by increasing the accuracy of menu and product information across our marketplace and surfacing deals and promotions, and more intuitive ways for end users. We enabled online order-ahead functionality on our iOS app within days of apple lifting these app store restrictions. We launched a second annual best of Weedmaps marketing program heading into Q3, recognizing retailers who meet quality thresholds and delivering great shopping experiences on Weedmaps with nearly a 100% increase in retailer clients being recognized for excellence end user service, providing a win-win for both our users and then recognizing clients. Well, it's difficult to predict whether the end market dynamics we saw in Q3 have bottomed out. We may more bullish than ever in our growth opportunities and strategic positioning to capture both user and client driven growth. Many industry observers have sized cannabis is a $20 billion to $25 billion licensed market in the U.S. today. However, these are the same observers that note that licensed demand is only a fraction of the total market. It's really hard to such a visible total adjustable market where growth is not only a function of new consumer demands, but also shifting existing consumer demand across channels. This total addressable market will get on lots with the continued license issuance and new market openings, which are questions of when not if. We're at the forefront of accelerating this demand shift to licensed markets through our policy efforts. Our government relations team continues to work towards expanding the market through efforts at both the state and local levels to liberalize license issuance, enable delivery, and reduce irrational restrictions on how our clients can operate. Based on this policy work, we still believe there's significant license issuance to come in our existing markets. My confidence in capturing outsize growth also rests on the outsize ROI that we continue to provide to our clients versus other user acquisition channels. This quarter's performance has clear evidence of that dynamic. We grew our average revenue per paying clients by close to 20% year-over-year, along with the 46% year-over-year revenue growth I noted earlier in the U.S. and in the face of the slowdown. As we look towards unlocking long-term growth across these markets, our ability to capture this growth has only increased with the investments we've made this quarter and the capabilities we're building. We're investing ahead of the key East Coast state openings, places like New Jersey and New York, with on-the-ground efforts through our social equity workshops and work with local cannabis associations. We're also seeding awareness of the Weedmaps brands with consumers through efforts like the Kevin Durant partnership that we announced in August, is also in addition to us expanding the pace of our hiring of employees located in East Coast markets. We're incredibly focused on expanding our business with clients segments, such as multi-state operators and brands, groups that have traditionally had outsized presence on the East Coast, and yet remain underserved segments of the WM business. These clients are looking for ways to maximize their presence with consumers, improve the ability to quantitatively understand their operations, and reduce their operating and compliance costs. MSOs we speak with are seeking a one-stop shop to optimize their return on investment across all marketing channels, leveraging data and providing ways to retarget their users. They need to bespoke tech solutions to handle complex integrations across disparate systems, as a result of consolidating acquisitions of multiple retailers and trying to change the back office workflows. Brands we speak with are looking for ways to go direct-to-consumer to tell their brand story. They want to spend scaleably and compliantly across the limited marketing channels available to cannabis businesses and consolidate that spend with one versus multiple vendors. They demand analytics and tools to measure the effectiveness of their marketing campaigns, and they need better data and insights to improve how they target businesses and consumers. To meet these needs, WM Technology has been developing capabilities based on client feedback and incredibly excited to begin piloting new solutions in Q4. We've developed a pilot program for clients seeking full service multi-channel solutions spanning both Weedmaps and off Weedmaps channels. As many of you know, marketing today in cannabis are extremely burdensome given compliance that can change from region to region. Fragmented and incomplete data sources that don't talk to each other and multiple channels to manage. This program we're aiming to accomplish three goals. First, we're leveraging our first party consumer data and market sales data to help reduce and defriction the burden on cannabis retailers attempting to reach shifting consumer basis or specific consumer segments. Second, we're using this offering to establish ourselves as a consultative marketing partner to a larger enterprise clients we're seeking this type of service model. And third, most importantly, we're creating a natural onboarding ramp for clients onto our loyalty and CRM solution as well as for future data analytics offerings. In Q4, we'll be piloting this new initiative with a handful of enterprise level clients in both the U.S. as well as Canada as we restart monetization in that region. We also will begin beta testing some of our new brand solutions in Q4. Well, there are thousands of cannabis brands this client segment at less than 5% of our revenue is a largely untapped opportunity for WM Technology. Our new offerings will provide an array of tooling for brands to easily, effectively and actionably market their catalog to consumers, receive data insights on the market and category performance to allow them to make real-time decisions on supply and demand management, and also access targeted messaging and user re-targeting functionalities. In addition to these tools, we're working towards the partnership with Cookies co-founder Berner to launch a social app in the first quarter of next year that will focus on connecting cannabis, consumers and brands. Given the restrictions on cannabis content currently enforced by mainstream social media platforms, we believe this partnership with Berner will not only be a great experience for our users, but a tremendous opportunity for brands and for that matter retailers to effectively tell their story and connect with loyal cannabis consumers. Our ability to pilot these new solutions and bring them at scale to the market wouldn't be possible without the investments we've made this quarter. We continue to invest heavily in head count across our regional go-to-market teams and within our engineering product and design teams with over 75 new hires in Q3. And I noted last quarter, we're continuing to dialogue from integration partners lead to opportunities to strategically deploy our balance sheet and pull forward growth. To that end, I'm incredibly pleased to report that we closed on some key acquisitions with quarter. We previously announced our acquisition of Sprout, which is an all-in-one CRM and targeted messaging solution that we're now offering as a premium up-sell to our WM business subscription. In September, we also signed and closed on the acquisitions of Cannveya and CannCurrent. Cannveya is a premium logistics compliance software solution that not only facilitates compliance for filming of delivery orders, but also helps handle complex workflows like dynamic delivery sometimes referred to as ice-cream truck model, which is currently a huge pinpoint for many delivery operators. CannCurrent is a service that builds custom integrations and connectors across different tech solutions based on customized workflows. One way to think of that would be a power tool to speed connectors and industry with a lot of complex regulatorily driven integrations and APIs. But Cannveya and CannCurrent will be offered as premium upsells for WM business as well. These acquisitions fill critical gaps in the WM business solution set and allow us to better serve our existing clients and to better target the MSO and brand client opportunities, I mentioned earlier. I also want to welcome the founders and teams of these businesses to WM Technology. They joined our company and excited by the possibilities of scaling their businesses, leveraging our market presence and our positioning with retailers and brands. In addition to these acquisitions, we've made several investments in our strategic integration partners to aid in product integration go to market efforts. I expect we'll have more opportunities in the near-term as we continue to be on the receiving end of inbound dialogue from businesses that are interested in the possibilities of being part of the WM business portfolio of solutions. We'll approach the solutions in a discipline manner. We'll evaluate how we can drive an organic growth for WM Technology. While our end markets remain fluid, we're absolutely clear that the long-term opportunity for WM Technology has never been more tangible. And our ability to get after that growth has been pulled forward in multiple ways with what our teams accomplished this quarter. I'm consistently hearing feedback from clients that they are pleased by the direction WM is taking in doubling down on providing more professional and integrated solutions to help them to run business. We're investing behind things like our data lake and sophistication of our technological architecture to enable us to accelerate the pace of bringing products to market based on feedback from our clients. We're also increasing the pace of hiring for what was already I believe the largest engineering team for any technology company in the sector. We are continuing to build for the future state where federal regulations will not only open markets, but also unlock ways for us to monetize revenue in ways that we simply can't today. And the conversations I'm having with our existing and potential clients putting loudly and clearly that the role that WM Technology occupies in cannabis. We are in the leading purchase driven intent marketplace and demand for our solutions on the business side as stronger than it's ever been. With that, I'll turn things over to Arden who will talk through our financial results for the third quarter.