Richard Arnold
Analyst · Jefferies. Please go ahead
Thanks, Ed. Before I provide an update on our business activities, I’d like to say that the thoughts of everyone at Manchester United with those currently impacted by the coronavirus outbreak. In respect of the virus’ impact, it’s too early to understand the global implications, but we are actively monitoring the situation. Turning first to our media and digital operations. Earlier in the quarter, we announced a new strategic partnership with Alibaba, which provides exclusive Manchester United Club content in China across Alibaba’s multi-platform ecosystem. We launched with the first of its kind dedicated Manchester United channel on Alibaba’s content platform, Youku. This makes our own highly engaging content available to over 700 million consumers in China. Whilst we have only recently launched our Youku channel, we are positive on the long-term potential opportunity to satisfy strong demand for our content among our significant fan base in China, the most digitally connected country in the world. Moving to our global mobile app. We continue to improve our app functionality to deepen fan engagement by a more enhanced personalization, gamification of content and an even more dynamic second screen experience for Matchday. A bigger focus for the first half of our fiscal year has been evolving our cross-platform digital content offerings, in particular, more branded content offerings via the mobile app, including highly successful collaborations with adidas, Gulf, Swissquote and HCL during the quarter. We are also pleased to announce the recent launch of our new podcast platform and the launch of our first official podcast, which has been extremely well received and offers a new opportunity to deliver high-quality unique plus focused stories and content to our fans and followers around the world. Turning to nonowned and operated platforms. Our social media engagement remains robust, with particularly strong engagement surrounding our recent new first team signings. In fact, in the last week of January, our social channels generated over 38 million interactions for our second highest weekly engagement ever. There were over 300,000 mentions of the Bruno Fernandes signing on Twitter. Both of our new signings saw immediate growth in their own social platforms following signing for the club. To put that in context, shortly after we concluded the loan signing of Odion Ighalo, he was the top trending item worldwide on Twitter, ahead of both Brexit day, and the outcome of the impeachment trial of the U.S. President. In summary, global interest in Manchester United remains very strong, and our engagement with fans around the world is continuing to deepen through our own platforms and via social channels. In respect of our commercial business, it performed well in the second quarter. We launched several very successful partner activations during the quarter, including co-branded products with Chivas and New Era. During the quarter, our very popular ILOVEUNITED fan experience and being party traveled to Dallas, Texas, and more recently, to Shenzhen in China. We also recently announced a new global partnership with Mondelez International, the multinational behind brands such as Cadbury, OREO and belVita. In respect of our merchandising activities, adidas wholesale business continues to benefit from our localized product strategy with our Chinese New Year product line performing well. For our e-commerce business, the Fanatics, our gross sales are tracking up on a year-to-date basis, driven by an improved and diversified product mix. In our Megastore, we have experienced strong increases in average basket size. And from a product standpoint, very strong customer response to several new products launched during this quarter, including an expansion of the branded adidas leisure wear in the women’s and kid’s categories and the introduction of adidas originals lifestyle footwear. Turning to our venue operations. Our Matchday revenues have remained constant for the first six months of the fiscal year despite the absence of Champions League fixtures. We’re experiencing very strong demand in our official membership program and have substantial waiting list for our 2021 season ticket sales and renewal campaigns. In respect of our capital projects, they remain on track, particularly our new state-of-the-art £11 million accessibility facilities, which will dramatically increase capacity and transform the match experience for our disabled supporters at the start of next season. We’re also driving forward plans for our summer 2020 improvement initiatives. As Old Trafford celebrates its 110th anniversary this year, these investments demonstrate our commitment to maintaining its status, one of the iconic football stadiums in Europe, whilst preserving the unique heritage and character, which sets it apart to more recently built venues. We work with fan groups on measures to further enhance the Matchday experience in general admission areas, including the successful trial of an atmosphere section in the Stretford End and an application with relevant safety authorities to trial rail seating. These steps together with the freeze in season ticket prices for the past eight consecutive seasons and the cap on away ticket prices in The Premier League, reflects our commitment to engaging with our loyal match going supporters to keep Old Trafford safe, full and atmospheric. I’ll now turn the call over to our CFO, Cliff Baty, to review our financial results in more detail.