Ed Woodward
Analyst · the cautionary note in our earnings release regarding forward-looking statements and risk factors discussions in our filings with the SEC. Manchester United Plc assumes no obligation to update any of the estimates or forward-looking statements. I will now turn the call over to Ed Woodward, Executive Vice Chairman of Manchester United. Please go ahead, sir
Thank you, Operator, and thank you, everyone, for joining us today. With me on the call as usual are Cliff Baty, our CFO; and Hemen Tseayo, Head of Corporate Finance. As we look back at the fourth quarter and indeed the four months since our last earnings call, we are pleased that the Club has made excellent progress on a number of fronts. In May, we won the UEFA Europa League, our third trophy of the season having earlier won the Community Shield and the League Cup, and of course, as Europa League Champions, we qualified for Champions League this season. We are also pleased about our Chelsea business done during the summer bringing in three top players, Lindelof, Lukaku and Matic. Moreover, we also agreed new contracts with several players including, Carrick, Zlatan Ibrahimović, Romero and Valencia, together with extending two of our young stars, Joel and Andreas Pereira. We believe we’ve improved the balance and depth of our squad and are well placed to challenge for trophies. We had a fantastic tour to this U.S. this summer, which aided our pre-season preparations. Squad is gelling well and we’re pleased with the progress José has made to the squad, as shown in the early games of the season including last night Looking at our 2017 full year results, I am pleased to say that we once again set new records by generating higher revenues, EBITDA and operating profit than we have ever done before as all of our businesses showed year-over-year growth. We announced 12 sponsorship deals, including nine global partnerships, one regional, one financial service and one MUTV international deal. As we reached to more mature profile for our sponsorship business, we see higher levels of revenues each year being subject to renewal considerations by our partners. Once we have industry-leading renewal rates, this is likely to lead the lower growth rates compared to those achieved a few years ago. In respect to both renewals and new business, we are taking steps to ensure that we continue to innovate, maintain our advantage in an increasingly competitive market and harness the advantages of digital and social marketing. As part of these steps, we have hired Sean Jefferson from the WPP Group as our Director of Partnerships to lead this. In the near-term global sponsorship spending is forecast to see continued growth this year, our pipeline remains promising and so we continue to expect good contribution from sponsorship. Turning to media, we continue to test and learn from our MUTV direct-to-consumer proposition and building on the launch of the MUTV app in February, we launched MUTD.com -- MUTV.com in July, which for the first time enabled fans in the U.K. to receive MUTV without having a satellite or cable subscription. We live streamed all seven of our summer tour games, both linear and digital, produced over 32 live shows during the tour and we learned all aspects of the progress. From the effectiveness of the different marketing methods to drive awareness, downloads and subscriptions to geographic, consumption habits and operational learning. Couple of positive developments from the launch of the MUTV direct-to-consumer; firstly, we have diversified our audience demographic, significantly reducing the average age of our subscribers from 54 years old on MUTV linear to 32 years old on MUTV digital; and secondly, the U.S. now accounts for over 20% of our global subscribers. Turning to our new website and our official Club app. We remain on target to launch both of these in the coming months. These new products will highlight our video, editorial and production capabilities, focus on providing a best-of-breed matchday experience for fans aligning storytelling with affinity and bringing fans close to the Club and other fans, there will be a much broader offering than our current products, with the far wider range of functionality including news, data, player and teams statistics, and improved personalization. And now on our social footprint, we continue to focus on growing our reach and increasing fan engagement, with our social profile is now having over 150 million global followers. Twitter recently confirmed that #MUSC is the most tweeted team hashtag in global sports and Mailman Consultancy announced when they released their sixth Annual Red Carpet Report earlier this year that Manchester United is the most influential sports team in China. The retail, merchandising and product licensing division had an excellent year, breaking a number of records in the process. The partnership with adidas has continued to thrive, posting growth in the second year on our wholesale business. As noted in Q3, this goes against the industry norm, where we traditionally see a drop in year two sales after a kit manufacture change. The growth from adidas has been achieved by more diversified range, better distribution, as well as industry-leading integrated marketing activity between the Club and adidas. For example, the arrival launch of Paul Pogba. Stadium retailer, the Megastore finished the year with a record turnover, trading up 33% on the previous year. We also experienced strong margin growth with material increases in EBITDA driven from the success of the dual-branded partnerships, such as TAG Heuer, Columbia and New Era. Sales of mono-branded apparel and a record number of in-store shirt sales. E-commerce also finished the year with a record turnover, growing 13% against the prior year, which was the previous record. This growth was supported by strong growth in the United States, following the decision for Fanatics to operate this market independently from the core United direct site. On the venue side, our seasonal products sold out in record time, nearly three months before the start of the season. The team achieved the earliest ever sellout days both season tickets and the Executive Club, beating the previous records by three weeks. We also had a record breaking year for official membership with over 180,000 memberships being sold for the 2016-17 season, beating the previous record of 155,000 memberships, which was set 14 years ago. In summary, these are very exciting times for Manchester United and we’re optimistic for the season ahead and for our longer term future. I’ll now hand you over to our CFO, Cliff Baty.