Ajay Banga
Analyst · KBW. Your line is open
Thank you, Warren and good morning everybody. We’re off to a solid start this year; revenues up 13%, EPS up 24% versus the year-ago, as Warren said, on a currency neutral basis, and excluding special items. I think these results reflect our strong operation focus and our continued growth across each of our regions. And at the same time, we are continuing to invest in the business for the long term as you probably noticed with some of our recent product and acquisition related announcements. Let me start with the macroeconomic environment as usual. You may recall that last quarter we said that we expected solid overall growth to continue in 2019 with some moderation, and our view has not changed from that. That said, we're still monitoring a number of items as long going trade negotiations and other economic and political factors that could affect growth over the medium to longer term. U.S. economic growth remains strong. Low unemployment, healthy consumer confidence, retail sales grew 3.5% versus a year ago ex-auto, ex-gas according to our spending cost estimates. And that reflects some moderation as expected, as well as some impact from the shift in the timing of Easter this year. Now in Europe, we continue to see moderate growth. Consumer confidence remains mixed with declines in places like the UK, Ireland and the Netherlands. But despite the uncertainty surrounding Brexit, UK retail spending remains healthy again according to what we see in SpendingPulse. Asia Pacific has been impacted by trade policy uncertainty. We continue to monitor the strength of the Chinese economy. But having said that, we've seen modest GDP growth in region overall and that's underpinned by favorable monetary policies and generally stable labor market conditions. In Latin America, the outlook is mixed with positive signs in Brazil and Chile as they're tempered by some weakness in Mexico. Similarly, in the Middle East and Africa region, we've seen healthy growth in countries such as Egypt, but some softness in the oil producing markets. Meanwhile, our business continues to drive healthy double digit volume and transaction growth across most of our markets by successfully executing against our strategy. What I'm going to do is give you a few examples of how we are growing our co-products, diversifying our customer base and building new areas for our business. Let me start with growing our co-products, where I believe we continue to make good progress in providing people with simple and safe ways to pay with credit, debit, prepaid and commercial products. And it's not a card. The physical card is just one form factor as you've heard me say in the past. We are equally focused on seamlessly delivering our products digitally. Earlier this month, Apple announced the Apple card with MasterCard and Goldman Sachs, available this summer. This is a credit product that's designed for the iPhone that leverages MasterCard's tokenization technology our fraud tool and our charge back APIs. Customers can immediately access the digital version of the card in their Apple wallet. They can also get a physical companion card. With attractive rewards and extensive security features, the user experience is frictionless. In addition, we look forward to collaborating further with Goldman's consumer business markers to bring new products and services to market over time. Also, pleased to be the favored vendor for T-Mobile's new mobile-first checking account, T-Mobile Money, which consumers can open and manage online all with an app on their smartphones, and they can withdraw funds using a MasterCard debit card. Coming to markets outside of the U.S., again, we continue to make significant progress. We're pleased to announce the expansion of our partnership with Santander in Brazil to expand our share of the credit, debit and commercial portfolios of the fast growing customer. We also extended our long term agreement with Rogers Bank, which is a key strategic partner for us in Canada, further expanding the services we provide on their card portfolios. And we are advancing our efforts to increase market share in Europe with BNP Paribas in France, clipping more than 4 million credit cards in a long-term deal that will be accompanied by a full suite of services, including spending controls and alerts, as well as identity check mobile security features. In addition, we have some good examples in customers with closed loop systems who continue to see value in open loop MasterCard cards, because of broader acceptance of digital capabilities. One of these an example is credit system in Brazil, which is converting 7 million private cards to MasterCard contactless co-branded cards to open up international acceptance to their card holders. Now the commercial side, we're pleased to be Citibank's exclusive network for its cross-border B2B virtual card program in China. And the initial focus there has been enabling Chinese online travel agencies to make payments to hotels, hotel aggregators and airlines outside of China. And that same vein to help our customers provide greater transparency and security in cross border payments. As you know, we have announced an agreement t acquire Transfast, a global cross-border account-to-account money transfer network. We look forward to complementing and enhancing our solutions with their network reach, with their strong compliance capabilities, flexible technology and some very robust foreign exchange tools. By the way, we currently work with Transfast in support of our P2P and B2B capabilities through MasterCard Send. And while on MasterCard Send, just to give you a quick update. We continue to see healthy growth and we're continuing to develop a number of different use cases. Send’s currently powered seven of the major mobile P2P programs in the United States, and we are working to grow our customer base. On the cross-border front, a number of our issuers are leveraging Send to provide faster and more cost effective and transparent cross-border payments to their customers. Bank of Montreal is the latest to announce that it will implement Send for its Canadian business and commercial banking clients, and the initial focus there is in bank account transfers. And there are additional plans for payments from mobile wallets and cards internationally. So now from growing the code, turning to the second pillar of our strategy, the work we're doing on diversifying our customer base and strengthening our footprint in some of these new geographies. We are building relationships with merchants, processors, digital players and a number of other partners to help drive their businesses forward. So I'm going to highlight a few specific examples on the co-brand area, including our renewal with Target in the U.S., a new program with Japan Airlines and with Falabella, which is the largest retailer in Chile. We also entered into an agreement with Mercadolibre, the largest e-commerce marketplace in Latin America to make their platform safer and more convenient with tokenization, seamless authentication tools and contactless prepaid card programs across Brazil, Argentina and Mexico. And while doing all this, we try to find ways all the time to look for methods to improve our local presence, particularly in areas where there is no electronic payment penetration. That's why our partnerships with and the investments in Network International, which is a preeminent local processor in the Middle East and Africa region, and also Jumia, an e-commerce platform spanning 14 countries in Africa. We think these will accelerate our efforts to deliver a sustained shift from cash and check to electronic payments in these markets. MasterCard will be Network International's preferred partner for processing, acceptance and value added services with the safety and security and data analytics. And our relationship with Jumia will include program card issuance for consumers, as well as commercial payments on their platform and also the use of our payment gateway. And finally, the third pillar of our strategy is building new areas of our business. And we do this in a way that leverages the core and differentiates our offerings, in particular with services and new payment flows, so a few examples for you. Safety and security products remain a key area of focus. We recently announced the acquisition of Ethoca, a global e-commerce fraud and dispute management network. What this does is to enable the sharing of intelligence between merchants and issuers in over 40 countries. Whenever a fraudulent or disputed transaction is identified, near real time information is sent to the merchants so they can stop delivery and refund the cardholder and avoid the chargeback process. And as a result, both merchants and issuers benefit from reduced costs. With more than 5,000 merchants, including top e-commerce brands, such as Google and Walmart and over 4,000 issuers already participating, we look forward to continuing to scale Ethoca's network. We're also looking for ways to help our partners improve their customers' user experiences, that’s why we acquired Vyze, a platform that connects merchants with multiple lenders, opens up a wide range of financing options, including installments to consumers online and in-store and complements MasterCard's existing card and ACH base solutions. Vyze's merchant customers like Home Depot, Microsoft, Samsung for them, multiple lenders help to increase customer financing approval rates, decrease card abandonment and ultimately, therefore, increase sales. At the same time, they benefit lenders by providing access to new customers through these channels. And just to be clear, we're not changing our model and taking credit risk. We are merely the platform provider here connecting retailers and multiple lenders. Now with respect to our processing services, pleased that Citibank will be using our payments gateway to support digital commerce enablement for their existing institutional clients. And our gateways connection to numerous acquirers and digital wallets will provide a single consolidated payments view for these large merchants who have a relationship with Citibank and make it simpler for them to accept payments on a global scale. And moving on to the work we are doing to capture new payment flows beyond traditional card-rails, we have this quarter reached a number of significant milestones in expanding our real time account-to-account capabilities with our VocaLink assets. First, you must have heard recently that we have been chosen to enhance the InstaPay real-time retail payment system in the Philippines. And this includes operating the infrastructure for and providing anti-money laundering tools to an institution called BancNet, which is the national clearing switch in the Philippines. We will do this through a regional payments hub in Asia Pacific, using leading edge ISO 222 messaging, which streamlines communications and provides enhanced transaction data. Second, we are licensing our real time payment software to the Saudi Arabian Monetary Authority, SAMA, to upgrade their system, providing similar capabilities to what we already have in place in the United States, Thailand and Singapore. These wins build upon the announcement we made late last year about our partnership in Peru to modernize and operate the Peruvian electronic payments infrastructure. And we remain involved in a number of similar RFPs around the globe. So as you can see, we're making real progress in expanding our geographic footprint for real time payments in Asia, in the Middle East and Latin America, while adding value to governments and central banks to help their citizens and their economies. So before I turn the call over to Sachin, I'd like to thank Martina who's not on this call, who's probably on a beach somewhere, for both her years of dedication to MasterCard's growth but also for ensuring we were left in good hands upon her retirement with a very well prepared and chosen successor. And now it's my pleasure to introduce Sachin Mehra, our Chief Financial Officer. Sachin?