Operator
Operator
Good morning. My name is Laurie, and I will be your conference operator today. At this time, I would like to welcome everyone to the MasterCard First Quarter 2016 Earnings Call. I would now like to turn the call over to Barbara Gasper, Head of Investor Relations. You may begin. Barbara L. Gasper - Executive Vice President & Group Executive: Thank you, Laurie. Good morning everyone, and thank you for joining us for a discussion about our first quarter 2016 financial results. With me on the call this morning are Ajay Banga, our President and Chief Executive Officer and Martina Hund-Mejean, our Chief Financial Officer. Following comments from Ajay and Martina, the operator will announce your opportunity to get into the queue for the question-and-answer session. Up until then, no one is actually registered to ask a question. Even if you think you have already dialed into the queue, you need to register again following our prepared comments. This morning's earnings release and the slide deck that will be referenced on this call can be found in the Investor Relations section of our website at mastercard.com. The documents have also been attached to an 8-K that we filed with the SEC earlier this morning. A replay of this call will be posted on our website for one month. Before we get started, I'd like to point out a change we have made around reporting the impact of currency on our business. As Martina mentioned on our last earnings call, we realize it has become more difficult for many of you to model our business as FX rates continue to move around. Therefore beginning this quarter, instead reporting FX adjusted growth rates, which only reflected the translational impact of two functional currencies, the euro and the Brazilian real, we are now reporting currency neutral growth rates which include both the impact from translating functional currencies into US dollars for reporting purposes as well as the underlying impact of local currencies being converted into their functional currency. Finally, as set forth in more detail in today's earnings release, I need to remind everyone that today's call may include some forward-looking statements about MasterCard's future performance. Actual performance could differ materially from what is suggested by our comments today. Information about the factors that could affect future performance are summarized at the end of our press release as well as contained in our recent SEC filings. And now with that, I'd like to turn the call over to Ajay. Ajay Banga - President, Chief Executive Officer & Director: Thank you, Barbara. Good morning everybody. We were very pleased to deliver solid results this quarter, despite what I think everybody would agree is an ongoing mixed global economic environment. On a currency neutral basis, we reported net revenue growth of 14% and an EPS growth of 1%. But when you remove the impact of the nonrecurring discrete tax credit and the balance sheet remeasurement related to Venezuela in last year's first quarter, our EPS growth is 12%. So now let's take a look at the global economy, and I think it's largely unchanged from what we discussed last quarter with the US economy remaining solid with inflation and wages growing at a similar pace and the unemployment rate kind of holding steady at 5%. We just saw the unemployment rate numbers coming out this morning as well. However, as we know from the Fed comments yesterday, uncertainty remains about when they might take action as well as the potential impact from the global economy. So looking at the rest of the world, the economic outlook continues to be mixed. In Europe, both consumer confidence and economic sentiment declined slightly this quarter. However, recent stimulus measures by the European Central Bank and steady improvement in the unemployment rate I think should continue to drive growth across the region, particularly in the UK and Germany. Asia is still challenged by the continued slowdown in China. Consumer confidence remains cloudy with the exception being India where both consumer and business sentiment remain high. In Latin America, Brazil is still in the worst recession in the country's history, and of course, economic conditions in Venezuela are deteriorating further. But Mexico is stable and it seems to be driven by solid consumer spending and declining inflation. So none of this surprises us, but it does seem that we are likely to remain in a period of economic uncertainty. And so that said, we've continued to work hard to ensure that our business maintains its strong growth trajectory and we are seeing double-digit volume and transaction growth across most of our markets. In addition, we are benefiting from the successful integration of our recent acquisitions and continuing to grow our services business. As I told Barbara yesterday, at this time, steady as she goes is what our focus is. So now let's move on to some of our recent business activity. During the quarter, we signed a number of new deals and renewals supporting the expansion of our business around the world. I want to give you a few examples. In Europe, we extended our contract with Nordea, which is the largest bank in the Nordics for their consumer credit and their commercial card portfolios and we added the rollout of MasterPass and In Control with them. Staying in Europe, we also renewed and extended our contract with DSGV, the largest banking group in Martina's home country of Germany, for their credit business. We also included the rollout of MasterPass. Further, we added a new debit portfolio with UniCredit, a leading European financial group based in Italy. In Asia, we just recently renewed and expanded our contracts with both Mitsubishi UFJ NICOS, which is one of the largest issuers in the region for their consumer and their commercial credit business, and with Maybank, the largest bank in Malaysia, for their credit and debit business. And finally, I'm going to talk a little bit about an example of working with a number of our merchant partners and I'm going to give you a specific example. This one is of McDonald's. We've talked in previous calls of a partnership with them in the Middle East, now in South Africa as well, where McDonald's is leveraging MasterPass to simplify the ordering process as well as utilizing contactless functionality at their restaurants. Of course the idea is to improve the drive-through and the dining experience. But our McDonald's partnership actually has now gone beyond the core business. Now they're also a customer of Applied Predictive Technologies, or APT, the cloud-based data and analytics company that we acquired last May. McDonald's use APT's software to analyze a variety of strategic initiatives, including new food and menu items, determining which items should be on the menu and other business priorities. And that's just one of the many examples of the value we can provide to our merchant partners when you combine products that we have with the data analytics that we are capable of analyzing with them. So next I'd like to give you an update on how we are advancing our strategy in the digital payments space, and I'm going to start with MasterPass. So remember, we're in a marathon here, and we're making great progress with our digital by default strategy. Now that's about enabling issuers to auto-enroll cardholders onto the MasterPass platform without any additional effort having to be made by the consumer. We're looking forward to announcing some bank partners who will be leveraging this ability in the near future. And as we continue to drive new acceptance of MasterPass as well, we are closing in on signing up about 270,000 merchants representing more than $160 billion in addressable volume. Earlier this month, Vodafone Egypt migrated nearly 2 million Vodafone Cash wallets from their closed loop system to our mobile Payment Gateway platform, and that enables us to process all of their transactions. This migration builds on our goal of creating an interoperable network across the Egyptian mobile payment ecosystem that I've spoken to in an earlier call and helps to drive our strategy of financial inclusion and of course accelerate the conversion of cash. And then moving on to MasterCard Digital Enablement Service, or MDES. We continue to make significant progress around making digital transactions more secure via encryption and tokenization. In Asia, we're pleased to now have more than 30 issuers signed up for the MDES service. We also launched the first NFC-based wallet in Latin America with Citi Banamex in Mexico utilizing our cloud-based payments technology. And by the way, this wallet, the Citi Banamex one, was created by developers from our C-SAM acquisition, which actually gave us access to a very talented pool of engineers who are enabling us to build out capabilities for issuers and merchants exactly like the example of Citi Banamex. And finally, we continue to support our digital partners by helping Android Pay launch in the UK, and both Samsung Pay and Apple Pay are expanding to Singapore. We are also pleased to be partnering with Facebook as they leverage MDES to test tokenization by enabling pilot participants to interact with sellers and advertisers directly on the platform to complete their purchases all without ever having to leave the Facebook app. So moving on to safety and security. You know there's a lot of effort from us and others going into this space and as a result of successful biometric trials in the Netherlands and the US that we announced last August, we're actually launching MasterCard Identity Check, fondly referred to as selfie pay, in the US, Canada, and parts of Europe this summer with more countries to be announced soon. Much of the initial interest in Identity Check has come and been attached to the consumer side of these businesses. But interestingly, we're actually currently working with BMO Financial Group, that's the Bank of Montreal in Canada, to roll out the first corporate credit card program using selfie pay in both the US and Canada. In addition, we recently launched IQ Series. That's a suite of products which uses real-time intelligence to impart issuers to make more informed fraud management decisions, as well as most importantly, potentially decrease the growing problem of false declines. Industry studies are showing that one out of every six cardholders have experienced at least one decline because of suspected fraud in the past year. And that by the way adds up to false declines of $118 billion a year, or several times the actual amount of true card fraud. Next, we worked with our issuers to deliver additional benefits to our cardholders and kind of protect them even more from fraud. As of two weeks ago, all MasterCard consumer and small business cardholders are now covered by the industry's first global, all around the world, zero liability promise, ensuring they're not responsible for any unauthorized charges. And while on the topic of safety and security, let's spend a minute on the status of EMV in the US. We now have about 67% of our consumer credit cards and 24% of our consumer debit cards with chips in them. Roughly 1.2 million US merchant locations are now accepting these cards. And while that's good progress we are seeing across the industry, and also in our own numbers, I think everybody recognizes that checkout times at the terminal may appear longer when using a chip card. And to help address that concern, we announced M/Chip Fast, which is to help speed EMV transactions, you'll leverage the capabilities of our existing contactless technology, which as you know, has been deployed in various transit and other applications around the world. Using that, cardholders will experience mag stripe transaction speed but with the added security of EMV and chip. At the same time, we've got to make this happen in collaboration with the industry, including other networks to look at how to bring a consistent approach to the market and best support the EMV checkout experience. And the point of all these examples is that people shop with all sorts of devices and through multiple channels. And they expect technology to simplify that process while keeping the transaction safe and secure. Now I gave you all these examples to demonstrate and reinforce our commitment to protecting every transaction. It doesn't matter whether it took place in the physical world or the digital world. We are committed to doing this. Just for the last several minutes talking to you about how we have grown our business through a series of organic investments, and it's important to recognize we have also been growing our business by integrating the various acquisitions we made over the past few years, trying to expand our presence across the payment value chain. So let me give you a couple of examples across information services and processing. So let's start by information services, that business within Advisors. I mentioned APT earlier when I talked about McDonald's. One of the great things about their subscription-based business model is that it generates a recurring revenue stream with an average contract length of about three years. And since the acquisition, we've integrated the sales and product organizations of APT with Advisors to drive some pretty good benefits. Let me give you an example. Since their acquisition, 30 organizations have subscribed to the APT platform in long-term contracts, and in addition to McDonald's that I talked about, I'll give you a few more: Asahi Breweries in Japan, Sunoco in the US, and in the UK, KFC. We have also signed more than 15 new deals incremental to APT's earlier business as usual efforts. In other words, using MasterCard's client relationships and coverage, including by the way one of the largest airlines in Europe, one of the largest retailers in Brazil, two of the largest financial institutions in Asia and several in the US. What's exciting about all these deals is that they include expanding relationships with long-time APT clients who now also license newly created product modules, leveraging insights derived from MasterCard data. Now finally we launched APT Engage, which is a suite of products which leverages aggregated and anonymized MasterCard payment transaction data combined with APT's proprietary analytics to help issuers and merchants better understand customer spending behavior, so which products have higher loyalty as well as planning for new retail locations. That's about information services. On to processing. The idea there being to extend our capabilities beyond switching, getting beyond authorizing, clearing and settlement. Through our Payment Transaction Services business, we signed a deal with BNP Paribas in Poland to provide issuer processing services, which by the way has also enabled us to become one of the major third-party processors in the country. Here in the US, our year-old partnership with Green Dot to process all of their debit and prepaid cards has resulted in the successful migration of now approximately 50 million account files with another 50 million to occur over the balance of 2016. And lastly in the same business, we enabled several transit operators in Turkey to begin using NFC capabilities by processing contactless cards and thereby allowing us to increase our share of domestic processed transactions. Staying with processing on the Prepaid Management Services side, we've just implemented a card program with British Airways to facilitate compensation payments to BA passengers for delayed or canceled flights or lost luggage. We also launched the first dual purpose travel insurance and multi-currency prepaid travel product with Flight Centre, which is one of the world's largest travel agencies. And lastly as a result of integrating our acquired assets into our Payment Gateway Services business, we are now able to offer products globally, which include integrated fraud and risk management solutions to both merchants and to acquirers. We're already seeing several new wins including four new deals with key acquirers and resellers in Australia, India, Saudi Arabia, Singapore, who can now offer these capabilities to their merchant base and in turn, that kind of helps us expand our footprint in these markets. We've also worked to ensure that our Payment Gateway provides acceptance of the latest digital payment methods. We now support both Apple Pay and Android Pay in addition to MasterPass. Look, we all recognize these acquisitions require a certain amount of time, investment and resources to integrate. We've worked very hard to ensure this happens seamlessly and efficiently. We're now clearly seeing the benefits that come from them, both in our dialogue and in our engagement with our customers. So with that, I'm going to turn the call over to Martina for an update on our financial results and operational metrics. Martina?