Ajaypal S. Banga
Analyst · CLSA
Thank you, Barbara. Good morning, everybody. Just some high-level comments. First, in the third quarter, we saw net revenue growth 5% as reported or 10% after adjusting for currency. Volume and transaction growth are behind that increase, as well as the increase of our net income growth of 8% and our EPS growth of 10%. It is a solid quarter despite the tough comparison to our exceptional performance in the third quarter of last year when we delivered 24% net revenue growth at constant currency. And actual performance, in fact, was right in line with the expectations we spoke about at last month's investor meeting, which took into consideration both this third quarter of last year performance but also the world's somewhat mixed economic picture. In the U.S., we saw an improvement in consumer confidence, which resulted in an increase in consumer spending growth, although that growth is slower than 2011 or the numbers we saw in the first half of 2012. And according to our own SpendingPulse data, 8 of the 11 sectors we track showed positive results in September and retail sales x auto and gas grew 4.1% in September, although that's lower than the growth in July and August. And as we've been saying for the last few quarters now, housing-related categories of retail spending continued to perform well, which I think points to the underlying improvement in the housing markets that we are all beginning to see. Our U.S. consumers, however, appear to be holding to their budgets with pretty tight and close controls on what they're spending on. We are seeing a rotation in their spending from sector-to-sector based mostly on their seasonal needs. So for example, during the recent back-to-school season, we saw a temporary increase in growth for the apparel sector better than August. But other sectors, such as electronics, did not fare that well that month. In September, consumer shifted their spend towards electronics and housing-related sector at the expense of apparel. So they're kind of moving back and forth. We will be watching consumer spending closely for the remainder of this year and going into 2013. And as we all know, a lot will depend on how our government responds to fiscal policy issues once the current elections are over. In Europe, our processed volume and transaction growth continues, albeit with some deceleration in the third quarter. Softness in countries, such as Spain and Greece, continued to be more than offset by volume growth in the Northern and Eastern European markets. However, a couple of those markets, like the U.K. and Russia, did slow down in growth. Business sentiment continued to weaken in the third quarter, so the trend in Europe in consumer confidence has been somewhat more inconsistent. It is up in the second quarter, began to turn down in the third quarter, and just recently, has seen a very slight uptick. Therefore, as it has been for some quarters, Europe remains a complicated economic scenario. We're watching those signals, we'll be [ph] continuing to grow our business. And we're doing pretty well under the current circumstances. Asia-Pacific and Latin America sustained double-digit processed volume growth in the third quarter despite several major economies in these regions showing the early signs of deceleration. There is no doubt that economic uncertainty in the U.S. and Europe is impacting the rest of the world. You all read the news about China and India. We see some of that in our data, too. Brazil, however, seems to be showing signs of improvement in both sentiment and spending, probably helped by tax cuts and other government stimulus programs. So overall, we're just continuing to maintain a cautious outlook for the rest of this year and into 2013. We will continue to watch global macroeconomic indicators, in particular, the outcome of the U.S. election, the fiscal cliff debate that will no doubt follow, as well as the ongoing problems affecting the European economy. So while this economic climate remains complicated, we're navigating through these challenges by focusing on what we can influence and what we can control, which is really to remain focused on our business strategy. So let's discuss some of the business highlights, starting with several deals from around the globe. Building on the momentum in credit [ph] with Swedbank, we recently signed an exclusive partnership with Nordea Bank for their consumer credit and co-brand products in the Nordics and extended this new partnership through debit and credit in the Baltics. This deal doubles MasterCard share of cards of Nordea, and along with other recent wins, we think we can double our market share in the Nordic and Baltic regions over the next 3 years, just further strengthening our presence in these markets that are actually doing relatively well. In France, we recently renewed our agreement with Crédit Agricole, MasterCard's largest customer in that country. And with that behind us, we have no major contracts up globally for renewal until 2014. In the Czech Republic, we signed a strategic cooperation agreement with CSOB bank, which is the second-largest card issuer in that market. And we think that, that deal will generate an incremental 20% share of cards for us, and most importantly, will enable the largest ever PayPass issuance in the Czech market to date. Moving to the Middle East. We have just won a significant opportunity with the Commercial Bank of Qatar's private banking and mass affluent portfolios. We gained significant share in the credit book, and now we have exclusivity for debit. With this deal in place, Qatar is showing the most significant acceleration in share growth of any of our markets in the Middle East, Africa. In China, MasterCard was selected as the exclusive foreign payments brand for Citibank's PremierMiles program. This is Citibank's flagship product. They're targeting it at affluent frequent fliers. Each cardholder will be given a U.S. dollar-denominated MasterCard card that can be used when traveling outside of China. In Hong Kong, along with the Bank of China, we launched a MasterCard exclusive youth card program, called the i-card. This new program focuses on the most important spend categories for youth in Hong Kong, which are basically e-commerce, entertainment and travel, probably no different from other countries in the world. Previously, this youth card program was divided between 2 global networks. Now all these cards will be converted to MasterCard by 2014. On governments. We continue to work with them to highlight the positive aspects of electronic payments. As of this quarter, let me give you 2 more examples, 1 from the U.S., 1 from Mexico. In the U.S., as I've mentioned over the past few quarters, we've won a number of public-sector programs, and we can now add the states of New Jersey and New Mexico to that list. And a number of municipalities are coming on to this as well, Columbus in Ohio, Hamilton County, Ohio, other municipalities in Virginia. Additionally, we have won programs with several federal agencies such as FEMA, OCC, the Department of Alcohol, Tobacco and Firearms and the District of Columbia Court System. So moving to Mexico. MasterCard recently announced a partnership with a Mexican government-owned institution that provides credit to government and private-sector employees. Currently, this institution has 700,000 closed-loop credit cards that can be used at 30,000 affiliated merchant locations. By entering into the partnership with us, all of these closed-loop cards will be reissued as MasterCard-branded credit cards and expand their use to include all MasterCard-accepting locations across Mexico. We're also continuing to work with merchants. And I'm just going to highlight one that's really interesting. MasterCard and Nakumatt Holdings, the largest supermarket chain in East Africa, have partnered with 2 banks, Diamond Trust Bank and Kenya Commercial Bank, to convert over 1 million propriety loyalty cards to multicurrency EMV, PayPass-enabled prepaid cards. Nakumatt has a presence in Kenya, Uganda, Rwanda and Tanzania that serve about 80 million shoppers every year. And this deal basically gives MasterCard very strong brand association at the local level in these countries, as well as preference at the point-of-sale. It's the largest prepaid merchant agreement for MasterCard in the Middle East and Africa region to date. And while on prepaid, let's just move on to India and what we're doing there with Thomas Cook and Western Union. So let me start with Thomas Cook. They're launching a MasterCard-exclusive multicurrency foreign-exchange travel card. They're calling it the Borderless Prepaid Card. Thomas Cook is India's largest travel and travel-related financial services company, and they will become the first nonbanking entity in India to launch a prepaid foreign-exchange travel card. They will also be using Access Prepaid as the program manager. This Borderless Prepaid Card will allow travelers to load as many as 8 currencies on 1 card that got a ton of other consumer-friendly, fun features. Western Union and ICICI Bank in India have just launched a MasterCard Prepaid Card with a focus on people who don't have a bank account and want to avoid carrying cash. So this new prepaid card offers the underbank [ph] a way to store and access the money. And the idea is that eventually, we will add remote top-ups and card-to-card transfers to this card. On the debit front, we are continuing to see robust momentum in the U.S. with independent banks and credit unions. Adding to the more than 200 deals we completed this year, we had a number of wins and renewals with customers, such as C1 Credit Union [ph], Gulf Coast Bank, Home Federal Bank, Midland States Bank, Wintrust Financial. At our investor meeting last month, one of the things we touched on was our focus on and our confidence in our ability to gain momentum and share in the U.S. market for consumer credit and co-brands. Over the past month, we've begun to hit some of the singles and doubles that Chris McWilton talked about during that meeting. We have renewed our sales co-brand program. We have won the co-brand portfolio of RCI, the world's largest timeshare company. And additionally, we have secured 4 significant consumer co-brand deals with one of our larger issuers. I'm just not at liberty to announce that deal yet, but we will as soon as we can. Just to let you know, these co-brand deals span several merchant verticals. We have a lot of work to do in this segment, but we have begun moving in the right direction. Moving on to innovation and our activities around innovation and around mobile payments in particular. Let me just bring across a couple of new partnerships. Now we recently announced our partnership with NTT DoCoMo, Japan's leading mobile operator, where basically we are aiming to expand contactless payment options for Japanese consumers. The collaboration will connect DoCoMo's domestic payment network to the rest of the world, enabling consumers using their smartphones to make contactless payments outside of Japan anywhere that MasterCard PayPass is accepted. We also launched an exclusive 5-year partnership with Everything Everywhere, the U.K.'s largest mobile operator, to develop mobile and digital payment solutions for their customers. In Poland, T-Mobile and MasterCard announced that PTC, the local operator of the T-Mobile network, will begin offering mobile payments based on our PayPass technology. The offer, which will be made available with 5 major banks in Poland, as part of its service called MyWallet, is one of the first advanced solutions commercially implemented in Europe. It's an expansion of the global cooperation between Deutsche Telekom, which owns T-Mobile, and us. And if you remember, we announced this collaboration a little earlier this year. And also in Poland. MasterCard, Orange and mBank are launching a service called MasterCard Orange Cash, which is really a PayPass prepaid card in a mobile phone, kind of getting them a SIM access to their prepaid card that will support contactless payments. Finally, over the last 2 quarters, I've talked about the progress we made on our DataCash business. This quarter, let me give you a few new highlights. In Brazil, DataCash and Redecard recently signed a deal to provide payment processing and fraud and risk management services. The deal, which is our first e-commerce gateway offering in Latin America, will be rolled out in the first half of 2013. Latin America, as you know, does not have a great deal of offering in this space, so we think this is actually quite a breakthrough. In Europe, DataCash's home territory, we are continuing to make progress, signing agreements with varied clients as different as the National Bank of Greece on the one hand; Foxtons in the U.K., where almost 80% their payments are now being made online; and a contract renewal with Domino's Pizza, which is delightful, for their U.K., Ireland and Germany operations. So now let me turn the call over to Martina for a detailed update on our financial results. Martina?