Melinda D. Whittington
Analyst · Raymond James
Thank you, Mark, and good morning, everyone. Yesterday, following the close of market, we reported our April-ended fourth quarter and fiscal year. We delivered strong results despite continued economic and industry volatility, driving growth and successfully executing on our Century Vision strategy. Highlights for the quarter included consolidated delivered sales of $571 million, growing 3% versus the prior year. Retail segment sales growing 8% led by new stores and acquisitions. During the quarter, we opened our 200th company-owned La-Z-Boy Furniture Galleries store, and we now own 55% of the total network. And our Wholesale segment sales grew 2%, led by our core North American La-Z-Boy wholesale business. Highlights for the year included consolidated delivered sales of $2.1 billion, growing 3% versus the prior year. And within these total company results, our Retail segment sales grew 5% for the year led by the new stores and acquisitions as we continued progress against our Century Vision, direct-to-consumer growth strategy. During the fiscal year, we opened a total of 11 new company-owned La-Z-Boy Furniture Galleries, the most in over 2 decades, and acquired 7 independently owned stores. Our Wholesale segment sales grew 2% for the year, led by sales growth in our core North American La-Z-Boy wholesale business across all 4 quarters. We generated $187 million in operating cash flow for the year, up 18% versus prior year; and returned $113 million to shareholders through share repurchase and dividends including increasing our dividend 10% for the fourth consecutive year. And finally, we continued to maintain a strong balance sheet with $328 million in cash and no external debt. I'm extremely proud of the results delivered by this organization throughout the fiscal year with 4 consecutive quarters of sales growth, including fourth quarter delivered sales that exceeded the high end of our guidance range and adjusted operating margin at the high end of our guidance range even in the midst of significant external volatility. The success we achieved this year is a testament to strong execution across our company as we progress our Century Vision. We are controlling what we can control to drive growth and this quarter was yet another proof point. Even as we expect global economic uncertainty to continue challenging consumers in the near term, we are confident in the strength of our business model to outperform our peers and deliver strong financial performance. Our vertically integrated model and agile supply chain give us the foundation to navigate this environment. Approximately 90% of our upholstered units sold in North America are produced in the United States with our Mexican operations supporting most of the balance. And our U.S.-centric footprint has been core to our competitive advantage to delight our consumers with customized product at speed for decades. In addition, our Mexican-based cut-and-sew operations support more than 2/3 of this North American upholstered unit production, transforming raw cover sourced from multiple countries around the globe. The vast majority of the products produced and exported out of Mexico are USMCA-compliant, and therefore, not subject to tariffs under current tariff policies. Of course, we will continue to carefully monitor the evolving global trade situation and adjust accordingly, leveraging strategic inventory moves, sourcing adjustments and continued vendor diversification as well as nominal pricing actions to manage the evolving landscape as necessary. As part of our Century Vision foundational pillars, we will continue to invest in even further strengthening and increasing the agility of our supply chain. This spring, we kicked off a multiyear project to redesign our distribution network and home delivery program, further enhancing our ability to deliver high-quality, comfortable custom furniture with quick speed to market. We are leveraging our scale to drive efficiencies across the enterprise, reducing the total number of distribution facilities and reducing the total mileage products travel while at the same time supporting a growing network and driving an even better consumer experience. This initiative to transform our distribution network and home delivery program will also help deliver our broader objective of double-digit margins in our Wholesale segment over the long term. And before leaving the topic of supply chain, I'd like to highlight a recent example of agility. In May, our upholstery manufacturing facilities in Siloam Springs, Arkansas, suffered extreme damage from a major storm, which included strong winds and hail. Thankfully, all of our employees are safe and the facility was not occupied at the time of the storm. But the damage impacted the manufacturing facility and damaged the front office area to the point of requiring a complete rebuild. I am proud to say that with the help of support teams from across the company, we rebuilt infrastructure, losing just 1 week of production at the facility; shifted some work between plants; and ultimately minimized consumer and customer delays. This incredible effort and collaboration reinforces the strength of our supply chain and broader enterprise coordination and is another proof point of the resiliency of our teams and ability to navigate whatever comes our way. Now turning towards the consumer-facing aspects of our business and written sales trends. During the fourth quarter, total written sales for our company-owned Retail segment increased 3% versus last year's fourth quarter. Written same-store sales for the Retail segment, which excludes the benefit of newly opened stores and acquired stores decreased 5% versus prior year fourth quarter. Stubbornly high mortgage rates and increased volatility in the global economy negatively influenced consumer sentiment and had an adverse impact on industry traffic. Industry data for the quarter was extremely mixed with public company peers noting same-store sales of relatively flat to declines in the mid-teen range while industry data as reported by the U.S. Census Bureau indicated an increase in the mid-single digits. Our objective remains unchanged: to continuously grow and gain share in the large and fragmented furniture and home furnishings industry regardless of existing market conditions. We are leveraging the strength of our iconic brand, new and innovative marketing, strong product offerings and excellent in-store execution to delight and inspire consumers. Our retail network is growing and our ability to deliver mass personalization with speed to market differentiates La-Z-Boy. These competitive advantages are unlocking a long-term runway for growth. On our Joybird business, written sales trends decreased 21% in the quarter versus a year ago. As a digitally native brand, we believe the Joybird consumer has been more significantly impacted by rising macro uncertainty. This pressure is likely to persist in the near term amid ongoing macroeconomic volatility, and we are making appropriate adjustments to prudently navigate during this time. Notably, we are seeing relatively stronger written trends in our Joybird physical stores where we are able to more fully serve the consumer and overcome these purchase barriers. Turning to our broader strategic road map, I'd like to spend a few minutes recapping progress over the year on our Century Vision objectives. Recall, Century Vision is our strategic framework setting up La-Z-Boy Incorporated for continued growth in the future as we celebrate our centennial in 2027 and beyond, driving top line growth at a pace double the market and delivering consistent double- digit operating margins over the long term. We have successfully expanded La-Z-Boy's brand reach over the past several years and will continue to execute this strategy. Our total Furniture Galleries network ended the year with 366 stores. We remain on track to grow the total network to over 400 stores led by strong growth in company-owned stores. During the year, our company-owned Retail segment surpassed the 200-store milestone, nearly doubling our store count over the last 10 years and ending the year with 203 company-owned stores. We opened 11 new stores in the year, the most in 2 decades, and purchased 7 stores from independent owners. The company-owned store footprint now represents 55% of the total La-Z Boy's Furniture Galleries network, up from 34% a decade ago. We will continue to grow our direct-to-consumer business where we own the entire end-to-end consumer experience, can delight the consumer and are able to collect and leverage even more value-added consumer insights to strengthen the flywheel. In Wholesale, we continue to expand our brand reach with compatible strategic partners to serve more consumers. This strategic initiative is driving increased share of voice for the La-Z-Boy brand and providing a broader range of consumers access to our brand. There remains considerable opportunity in growing with existing strategic regional partners like Rooms to Go, Gardner White, Furniture Row and Slumberland, while also selectively expanding our pipeline of new strategic partners. Additionally, we will continue to invest in our Comfort Studios and branded spaces that offer a unique store-within-a-store branding at larger independent retailers. Brand building is another core pillar of our Century Vision growth strategy. Recall, when we embarked on Century Vision, we conducted extensive consumer research and we continue to do so. One of our earliest learnings was that while La-Z-Boy had the highest brand awareness in furniture, much of that was driven by distant memory. When we launched the Long Live the Lazy campaign, our intent was to go back to our roots of comfort and quality while being more relevant for today's consumers. Our next phase of this journey is launching a new brand identity this summer, continuing to make our brand more relevant while reaching a broader audience. Our refreshed brand identity will consist of a new look and feel, tone and brand voice and be more applicable to today's digital world. Today's presentation slides provide a sneak peek into the new look and feel with more to come in August around National Lazy Day. Another core pillar of our Century Vision is to optimize the Joybird brand to drive sales growth and profitability. Joybird had a solid year with sales increasing 5% and adjusted operating margin slightly positive for the year. And this past month, we opened our 13th Joybird store in Costa Mesa, California, our first new location since November '23. While the Joybird core consumer is particularly challenged in the current economic uncertainty, the brand continues to have significant opportunity to grow share and we remain committed to disciplined investments in the business to position the brand for long-term success with 3 to 4 total new stores planned for fiscal '26. The final pillar of Century Vision is strengthening our foundational capabilities and agility across our supply chain, technology and people. As I noted earlier, navigating external uncertainty and weather challenges and initiating our distribution redesign are great examples of recent progress and continued opportunity for even more progress with distribution redesign being a key enabler towards systemic strengthening of our wholesale operating margins. As we begin fiscal '26, we're optimistic about our ability to continue to outperform the market consistent with our performance in fiscal '25. While challenged in the near term, we still believe our industry will experience a meaningful period of growth longer term as addressing the structural housing shortage and eventual further interest rate cuts will enable a rebound in housing fundamentals. We continue to grow our business and strengthen our foundation to disproportionately benefit from that industry rebound when it occurs. And now let me turn the call over to Taylor to review the financial results in more detail. Taylor?