Kurt Darrow
Analyst · Raymond James Financial
Thank you, Kathy. Good morning, everyone. Yesterday afternoon, we reported our first quarter results for fiscal 2012. We posted a 6.4% consolidated sales increase for the quarter, a 9.7% same-store sales comp for the La-Z-Boy Furniture Galleries network of stores and a delivered sales comp of 10.4% in our company-owned retail segment for the 68 stores we had in last year's first quarter. We also continued to make progress in our retail segment, marking the 10th consecutive quarter of improved performance. And importantly, excluding the valuation reserve reduction, we improved our operating income by more than $5 million in fiscal 2012 first quarter versus last year's first quarter. Given the first quarter is typically our slowest volume period due to seasonality issues associated with the summer months, overall, we are encouraged by these numbers. It goes without saying, however, that the volatility pervading in the financial market is unsettling to the consumer, and we remain cautious given the macro economic environment. Against that backdrop, we are continuing to work to drive traffic to the store system, while at the same time working to further improve the efficiencies of our various operations to ensure profitability. As we move into the fall, which is typically a stronger selling season for furniture, we believe we are well positioned to improve our performance by leveraging the lean operating platform we have created. Additionally, our balance sheet remains strong, our service position is excellent and we continue to be pleased with our new brand platform and marketing campaign. On the upholstery side of the business, sales increased 7.7% to $217 million versus last year's first quarter, and our operating margin increased slightly to 5.1%. Our Mexico-based cut-and-sew facility continues to improve its efficiencies and is delivering results, although the level of savings this quarter was impacted by a negative currency adjustment due to the peso devaluation. Additionally, our new advertising campaign featuring Brooke Shields continues to drive qualified traffic to our stores and dealer base, and we have seen a lift in our web traffic as well. Our margin for the quarter, however, was impacted by a slight shift in our sales mix when we saw consumers demonstrate more caution, slightly modifying their buying habits and purchasing fewer higher-priced items. For the period, the composition of sales was more heavily weighted to major upholstery and stationary items rather than the more expensive leathers and our core recliner product where we generate a better gross margin. During the quarter, we also experienced an increase in transportation costs and incentive compensation levels versus the prior year. In total, these 2 items represented a $1.3 million differential versus last year's first quarter. And I mentioned a moment ago, we believe the new marketing campaign is driving qualified traffic to our stores and to our dealers. Five new commercials will be rolled out this fall, building the momentum of the campaign. For the year, our advertising spend on the Brooke Shields campaign will be approximately $3 million higher versus fiscal 2012. But because the campaign was launched in last year's third quarter, specifically in November, the additional $3 million will all be recognized in the first half of fiscal 2012. On an annual basis, we continue to believe, with adequate volume, our upholstery segment can operate with a low double digit operating margin, reflecting our lean operating platform as we experienced in the fourth quarter when we posted a 10.3% margin. Turning to our casegoods segments. Sales for the quarter declined 7.4% to $34 million compared with last year's first quarter when we had the very successful launch of the Nickelodeon youth collection by Lea. Lower volume levels and higher raw material and finished goods costs impacted our operating margin, which declined to 1.6%. We did institute a price increase across all of our casegoods brands late in the first quarter, which is expected to improve our profitability going forward. Although there have been quarters with sales increases over the last couple of years, in general, compared to the upholstery business, the casegoods business is more challenged in a difficult macro economic environment given the higher-priced nature of wood and room groupings and their replacement timeframes. On the sales side, we have had success in opening a number of new accounts across all of our brands and believe the expanded footprint on dealers' floors position us well going forward. On the operating side, our team continues to fine-tune our operations and look for ways to better balance production to garner greater efficiencies across the segment. Now let me turn to the retail segment. For the quarter, delivered sales increased 38.3% to $48.8 million over the prior year period, and delivered sales for the core 68 stores that were included in last year's first quarter increased 10.4%. The additional sales increase mainly reflected the acquisition of the 15 Southern California stores this past February. In addition to the double-digit sales increase on the core store base, we continue to make progress in our operating performance, posting an operating loss of $3.4 million, versus $4.9 million in last year's comparable quarter. During the quarter, our conversion rate continued to improve. With relatively flat traffic, we increased our close ratio, reflecting better selling process and a more qualified customer entering our stores. Additionally, promotional activity and better merchandising tactics drove an increase in our gross margin in this segment. While we continue to work to bring our sales to occupancy ratio into better alignment, our remaining cost structure throughout the operation is tight. And this, combined with improved selling and merchandising processes, has driven improved results in the segment. As an example, we acquired the 15 stores in Southern California this past February. Up until that point, they operated as a VIE and were losing money. After we instituted our processes throughout the base of stores, their performance improved and they essentially broke even in this first quarter. Driving sales and making our retail segment profitable are our top priorities. Once profitable, the advantage of the blended wholesale retail margin inherent in the integrated retail model will fuel profitable growth. And this model is a key pillar of our focus on proprietary or branded distribution where we believe we have the greatest opportunity to drive sales and grow the business as the distribution landscape continues to change. Last quarter, as an example of our ongoing commitment to invest in our business to drive growth, we mentioned we were introducing a new store concept. Over the past several weeks, we opened 2 new concept stores in the Providence, Rhode Island market. One store is brand new and the other is a renovation of an existing store. Although too early to draw any conclusions, we are pleased with the performance of the remodeled store compared with its performance of last year. The new format with a more modern look and feel is designed to enable the consumer to more easily navigate her way through the store, which is organized by style categories rather than specific room or product type. Importantly, the format is designed with the objective of enabling us to increase the average transaction per customer by enhancing the look of the furniture and highlighting the customization opportunities that are available. Those independent dealers who have seen the new concept are excited about it, and once we go through some fine-tuning, we will formally roll out the concept with all new stores planned for opening in the future. Going forward, as part of our longer-term remodel strategy, the new format will be phased in as financially prudent throughout the 300-plus store network over an expanded period of time. I will now turn the call over to Mike to bring you through the numbers and some of the more unusual items for the quarter. Michael?