Kurt Darrow
Analyst · factors
Clearly this has been a difficult period for everyone operating in our industry. Rising unemployment levels coupled with declining consumer confidence do not bode well for the furniture industry. Last fall when there was a precipitous curtailment of demand following the collapse of the financial and credit markets our management team reacted swiftly and made immediate changes to our operating structure beginning in early November. Every month since then we have continued to make adjustments. Since that time we have removed approximately $60 million of annual structural costs from the business in the form of employment reductions, changes to employee benefit plans, including our bonus programs, 401K matching and profit sharing plan, and the closure of a Bauhaus Upholstery facility. Every person remaining in our organization is focused on customer satisfaction, cost control, and productivity. In our upholstery segment our sales declined 29.5% to $199 million for the quarter and our operating margin was a negative 1%. Had we not had the adjustment to sales and profits resulting from the shift in the warehouse structure, we’d have been profitable even on the significant decline in volume. This is a testament to the many changes we have made to our operating structure not the least of which was the conversion of our La-Z-Boy branded facilities to the cellular production process. Additionally as Mike spoke about earlier we incurred a significant charge for bad debt which primarily related to the upholstery segment and impacted its performance. There are two major strategic initiatives afoot within our upholstery operation, our new cut-and-sew facility in Mexico, and our warehouse system. Last month we opened the Mexican based cut-and-sew facility and I’m pleased to say it opened on time and on budget. Today we have 140 people working there and have hired almost 100 additional people who are going through the process of training. As we shift our entire custom order cut-and-sew operation to Mexico we will continue to see the benefit of the new facility coming through to the bottom line. Once fully transitioned we expect to realize savings of approximately $20 million annually with the full benefit realized in fiscal 2011. The second initiative underway is the rollout of our regional distribution centers to the entire network of La-Z-Boy Furniture Gallery dealers. To date we have brought in six independent dealers representing 12 stores to our warehouse system which as discussed earlier is now managed by our upholstery group. The benefits of taking over the warehouse inventory and delivery functions for the entire network include increasing the base of inventory for our independent dealers, giving them the ability to focus on the front end of their business, decreasing the accounts receivable for the corporation. For fiscal 2009 third quarter same store sales across the network of La-Z-Boy Furniture Galleries stores were down 12.5% reflecting the continued weakness in the furniture space. While this is a difficult operating environment the teams in both the company owned stores and independent dealer stores are working to provide better service to the customer, increasing the average ticket, and strengthening the overall performance of the network. Now let turn to the casegoods segment where we essentially broke even on a 20% decline in sales, we are finding the casegoods business to be particularly challenged in this environment with our customer base placing orders only when they write them rather then warehousing any inventory. Because we are able to deliver product to them in two weeks or less, this is their preferred method of doing business in this environment. Our casegoods team will continue to focus on SKU management and aligning their cost structure with their incoming order rates. In our retail segment we made progress during the quarter, on a 19% decline in sales we decreased our operating loss by $1.4 million compared with last year’s third quarter. But we are still losing money in the segment we are pleased with the improvement made during the short time since our new Chief Retail Office, Mark Bacon, has been at the helm. Mark and his team are completely overhauling the way in which we run our retail business. They are making changes to staffing, management, and compensation plans, while testing new concepts within each four-wall structure to assure that the stores run as efficiently as possible. I am encouraged by Mark and his team’s approach to the business and confident we can continue to see improvements in our performance in spite of the difficult environment. Before I make my concluding remarks I want to draw your attention in case you didn’t see it already to an announcement we made late yesterday of appointing Janet Kerr to our Board of Directors. Janet, a lawyer and professor of law, is an expert on corporate governance matters. She is an entrepreneur and a world-renowned author and lecturer on security matters. In addition to serving as a consultant to the US Department of Commerce in numerous countries, she also sits on the boards of two other companies that were highlighted in the press release. One is a public company and the other is a private clothing retailer. We are delighted to have someone of Janet’s caliber on our Board and I am confident she will make a significant contribution to our company. The trouble in the financial and credit markets and broader economies continue to have a significant impact on our business. In my 30 years with La-Z-Boy I have never seen such a precipitous drop in order rates as we experienced this past fall. Near-term La-Z-Boy will be operating with a lean and efficient platform. The work we have done over the past four years enables us to combine efficient, modern, domestic production with the inherent advantage of speed to market, with a cost benefit of foreign sourced component parts. We have built a competitive infrastructure and one that will need little investment in the near-term. While the past few months have been extraordinary challenging, we are pleased that we were able to generate cash during the quarter, pay down our debt, and are on target to complete our two remaining strategic projects, Mexico, and our regional distribution center system. Over the next quarter we plan to decrease our inventory levels, continue to pay down our debt, and increase the availability on our credit line. As I said earlier, we have done substantial amount of work to our business model and cost structure and we will continue to make whatever changes are necessary to thrive in this challenging environment. By maintaining a focus on our sales process and customer relationships, while aggressively managing our expense structure and balance sheet, we are confident we will play a significant role in the reshaping of the furniture industry by remaining the leading brand in North America. Thank you for being on our call today, and for your interest in La-Z-Boy. We are now ready to take your questions.