Antonio Horta-Osorio
Management
Good morning, everyone. Thanks for joining our 2015 third quarter results presentation. I am going to give a short overview and George will then cover the results in more detail. Turning to Slide 1 for those of you following the website presentation, in the first nine months of this year our differentiated UK focused business model has continued to deliver with the group making strong strategic progress in becoming the best bank for our customers and shareholders while also delivering a resilient financial performance. Starting with the macroeconomic environment we are encouraged by the robust recovery in the UK economy the sustainability of which has been reflected in lower employment levels, increased house prices, increased consumer spending and reduced household deaths. As a UK focused bank our business prospect are closely aligned with the strength of and outlook for the UK economy which we continue to support through our Helping Britain Prosper Plan. We have continued to deliver against this plan in the first nine months of the year. For UK consumers we remain the largest lender to first-time buyers having provided approximately one in four mortgages or £7.7 billion of gross lending to 55,000 customers. Similarly we continue to support UK businesses given their important role in the health of the UK economy. In the first nine months, we have supported one in five new business startups while also increasing net lending across our SME and mid-market clients by over £1.5 billion year-on-year. Since the end of 2010 we have increased our SME lending by nearly £6 billion or 24% while the market has shrunk by 16%. As you know we have focused on developing two key competitive advantages, our cost discipline and a low risk business model. Our cost to income ratio has been the lowest of the…