T. Tookey
Management
Thank you very much, António, and good morning, everybody. On this morning, I'm pleased to present the group's results for the first half of 2011. In addition, I want to spend some time giving you an update on our continuing balance sheet derisking through the run-off of noncore assets. And finally, we'll talk about capital, funding and liquidity. As you would have seen from the news release this morning, we have provided an enhanced core and noncore disclosure with more detailed cost and divisional financial information, and I hope that you will find this useful. Firstly then, looking at the business performance at the group level. In the first half of the year, the group delivered as a resilient performance in line with expectations with underlying profits up 36%, at GBP 1.3 billion. Underlying income, which excludes ECN movements in last year's liability management gains fell 12% to GBP 10.4 billion, but this is also after including losses on noncore asset sales of GBP 875 million, the sales of which facilitate a substantial Central Bank facility pay down during the half. With costs down 2% and impairments down 17%, this shows that the fundamentals of the business are indeed sound. Aside from these factors, the reduction of underlying income was partly due to a lower net interest margin but in line with the reduction in our average interest earning assets, both for the group and for the core business. Looking at our results on a statutory basis. I'll start with the reconciliation this morning by adjusting the underlying profits that we just looked at by, of course, including last year's liability management gains and the movements in each period in ECN valuations to show the combined businesses results. We saw reduction in the statutory result to a loss before tax of GBP 3.3 billion in the first half. In addition to the reduced profit on a combined business basis, which I just explained, the statutory results primarily reflects the PPI provision as well as further integration costs and the absence of the pension curtailment gains that we saw in the first half of last year. Let's now look at the group's income performance. As I said, group income decreased by 18% but underlying income decreased by just 12%. This increase includes a fall of $470 million in the core businesses, which I will explain in a moment, and GBP 875 million of losses on disposal of Treasury and other noncore assets. But please remember that these losses were largely offset by a related and accelerated fair value unwind, GBP 649 million, which is included low down in the income statement. Excluding those losses on disposal of noncore assets, underlying income fell by 5%, which is almost exactly in line with the reduction in average interest earning assets of 6%. Let me look now at core revenue performance. So if I break out that single core break that I have in the last slide, we can see here in detail the drivers of the 5% or GBP 470 million reduction in core income. The reduction is dominated by an adverse movement in banking volatility in other operating income. The reduction in core customer balances had only a small effect and was offset by other factors, including modest core margin expansion. Having noted the minor trend impact from core balances and the core margin, it's perhaps worth looking at the overall core profitability and performance. As we saw, core underlying income decreased by 5%, which principally reflected subdued new lending demand and continued deleveraging. The core net interest margin increased slightly to 2.35% mainly reflecting the improved funding mix in the core business with the higher amount of deposits and the smaller amount of wholesale funding. The core impairment charge was flat on the year ago and down on H2 2010, principally reflecting a reduction in retail impairment charge driven by the unsecured portfolio and partially offset by an increase in wholesale, which is primarily as a result of lower recoveries on disposals of assets. Core business profit before tax was down 28% compared to the first half of 2010. But excluding liability management and the ECN effects, core profit before tax decreased by just 6%, again broadly in line with the smaller balance sheet. So having touched on the core margin here, perhaps it's now time to look at the group net interest margin in more detail. The net interest margin was 207 basis points in the first half, compared to 208 this time last year and 212 in the second half of 2010. The H1 margin is actually a couple of basis points higher than I had expected, as we enjoyed 2 favorable factors. Firstly, the benefits in the calculation of running off some low-yielding noncore assets. And secondly, the real benefits of a change in funding mix with an increasing proportion of funding income coming from retail deposits, rather than wholesale funding and this mix benefit is happening faster than expected. As I've said on a number of occasions, predicting margins is far from easy. But as I look forward, and I still expect the full year margin to be just over 2%, which implies a second half margin of around 2%, of course. This guidance is supported by the growing impacts of the annualization effects of repaying relatively cheap Central Bank funding and also the increasing weighted average cost of wholesale funding, including that the effects of the fairly expensive H1 issuance will only be fully felt in the second half. In the medium term, the current margin trend will reverse, driven as we have guided before, mainly by increasing base rates and lower new wholesale funding costs and an improving funding mix. The low wholesale funding costs will come both from lower absolute issuance needs and the lower issuance spreads that we expect as funding markets settled over time and recovery sets in. These factors were, as I have said before, support the group margin expansion to our target range of 215 to 230 basis points by 2014. Let me turn now to our cost performance. During the first half, operating expenses was slightly down, 2% in fact. Benefiting from further integration savings and lower levels of operating leased depreciation and absorbing increased employers' national insurance contributions, higher VAT and inflation, et cetera. We've not been able to accrue for the cost of the bank levy during the first half of 2011. However, we continue to expect the cost of the levy for the full year will be approximately GBP 260 million. If this cost had been spread evenly and therefore into the first half, cost would have been broadly flat in line with our previous guidance. I'd now like to spend some time on impairments. The group showed a further reduction in the impairment charge in the first half. The charge was 17% lower than in the first half of 2010 with higher charges in Ireland and Australasia, more than offset by improvements elsewhere in the group, particularly the substantial fall in the wholesale division's impairment charge. Impaired loans increased by just 1% compared to year end and now represent 10.6% of closing advances. The group's coverage ratio over these is just over 45%. Both core and noncore impairments reduced, and I will draw out some comments on this as a look at divisional performance. Retails impairment charge reduced by 12%, driven by the unsecured portfolio and supported by improved new business quality and the stable economy. And even though house prices remain depressed, our core credit performance remains strong, with a number of customers entering arrears lower in the second half of 2010, both in the secured and the unsecured portfolios. As expected, the security impairment charge increased, which reflects the predictive movements in house prices. However, and also as expected, the unsecured impairment charge decreased, in fact about 32%, reflecting the improved quality of new business written over the last few years. In commercial, which we are reporting separately for the first time, the impairment charge decreased by 16% as we saw an improvement in the overall credit quality of the portfolio. At the same time, the stabilization of the economy in commercial property prices, combined with low interest rates, led to an overall reduction in the level of defaults. The wholesale impairment charge materially reduced by 44%, driven by the significant reduction in a noncore businesses impairment charge. The overall charges or percentage of average loans and advances to customers improved significantly to just over 2% in the first half of 2011, compared with 3.11% in the first half of last year. The decrease has continued to be driven by the corporate real estate and real estate-related assets, together with the stabilizing economic environments in 2010, and so far in 2011, a low interest rate environment helping to maintain defaults at a lower level, partially offset the charge overall by increased impairments on leveraged acquisition finance exposures. In Wealth and International, impairment charges increased by 14% on the first half of last year, predominantly as a result of our Irish portfolio where in Q1, we anticipated further falls in commercial real estate prices. I want to look at the headline trend in our Irish portfolio in a bit more detail for a moment. Continuing weakness in the Irish economy resulted in an increase in impaired loans in the first 6 months of the year. Provision coverage levels have been increased due to actual, and as I said, anticipated falls in property values as we have discussed and we now have a coverage ratio of 56%, up from 54% to the year end and 42% a year ago. Although the portfolio is noncore and a dedicated U.K.-based business support credit team is managing the wind down of the Irish book, current levels of redemptions and recoveries are low due to a severe lack of liquidity in Irish assets. A problem which we do not expect will be resolved quickly. As it's topical, I'm now going to comment briefly onto Eurozone exposures. Our Retail and corporate exposures are unsurprisingly dominated by our Irish positions. Our Spanish retail exposure consists of secured residential mortgage lending, about half of this portfolio is to ex-pats and the other half is local mortgages. The performance of these books is fine, with average loan-to-value of about 63% and about 5% of it impaired, with the coverage ratio of about 30%. The Spanish corporate exposure is mainly local lending, comprising corporate loans, project finance and some commercial real estate. The corporate loans and project finance books have seen only modest impairments, 3% in fact is impaired, whilst the CRE book, which is only about GBP 400 million in total is 22% impaired and with a 49% coverage ratio. The corporate exposure we have in Greece relates to loans to Greek shipping companies where the loans are generally secured and where repayment is mainly dependent upon the international trade rather than being linked to the state of the Greek economy. So whilst we manage all of these exposures carefully, they are modest in scale and we are not unduly concerned. Looking now to exposure to sovereigns and local banking groups. More than 40% of these are secured throughout the covered bond or ABS structures. The group has minimal direct exposure to the sovereign risk of any of these countries and this includes national governments and central banks. The other banking groups' exposure shown here are mainly short-term money market and trading exposures or money market lines and repo facilities to some of the major banking group's in Spain and Italy. The counter-parties are a limited number of well-rated financial institutions with whom we have long-standing relationships and more details about this are set out in the news release this morning. Now back to the U.K. and the performance of our U.K. mortgage portfolio in the first half. As expected, the security impairment charge increased, reflecting less favorable house price forecasts. Pleasingly, the proportion of the mortgage portfolio was an indexed loan-to-value of greater than 100% improved slightly to 12.2%. Perhaps more importantly, however, the value of the portfolio with an index loan-to-value growth of 100% and more than 3 months in risk also improved slightly by GBP 0.1 billion and is now GBP 3.1 billion, still less than 0.9% of the portfolio. Let me also give you some insight this morning on forbearance activity. We are of course encouraged by our regulators to treat customers in financial difficulties fairly and forbearance rightly plays a key role in achieving that. Forbearance is also an important role in actually mitigating financial losses from impairment events, as all observers would I am sure agree. We applied forbearance under strict conditions and forbearance in our activity in our portfolio is therefore limited and well-controlled. Where there is forbearance, the asset continues to be reported as past due or is considered impaired, depending upon the arrear status. As a result, we're confident we're currently appropriately provided on accounts where there is forbearance. As you can see from the charts behind me, the number of new cases of forbearance has seen a steady reduction over the last couple of years and in addition, the number of mortgage customers new to arrears decreased again in the last 6 months. All in all, we continue to be satisfied with the performance of these portfolios. Let me now take you through the profile and management of the noncore businesses, which, as you know, excludes Verde. We're pleased with the progress made on our balance sheet reduction plans in the period given the challenging market conditions of the first half. On 30th of June, we updated our strategy to reduce the noncore portfolio and we set a new target to reduce the balance to be equal to or less than GBP 90 billion by the end of 2014. In the first half of 2011, we achieved a substantial reduction with noncore portfolio of over GBP 30 billion, resulting in a portfolio now amounting to GBP 162 billion. We expect the remaining book to account for less than or equal to GBP 65 billion of RWAs by the end of 2014 and as you know, we are targeting noncore run-offs and disposals to be net capital generative over the period 2012 to 2014, and I want to talk more about that specific point in a second. But first, let me look briefly at the continuing derisking of the whole balance sheet. Group risk-weighted assets fell by 6% in the first half, driven by the rundown of our noncore asset portfolio, strong management of risk and appropriate risk criteria for new business. We expect further modest risk-weighted asset reductions in the second half of this year, however, we expect these to be offset by the effects of the implementation of the CRD rule changes and RWAs will therefore be broadly flat from now until the year end. Let me go back to the full noncore business now and look at its overall performance. The 51% fall in noncore underlying income was primarily driven by the losses on asset disposals in the first half of this year, but remember the fair value offset. Excluding these losses, noncore underlying income decreased by 16%. The noncore margin also decreased, primarily as a result of higher wholesale funding costs and the income drag effect from increased impaired assets. We have been rigorous on how we allocate operating expenses to noncore. Only considering the expense as noncore where we have a very high level of confidence that we can manage the expenses down as the assets go down. The noncore impairment charge reduced principally as a result of the material reduction in the wholesale impairment charge and partly offset, as we have noted already, by the increased impairment charge in international, which principally relates to our Irish portfolio. Even though we have seen lower noncore income, the reduction in costs and the impairment charge led to an improvement in the noncore loss of about 25%. I think it'll be useful at this stage to give you an illustration of the capital and funding benefits generated by our management of the noncore book. Despite the continuing impairments and reduced margin in noncore, the rundown of noncore portfolios in the first half has been closed to capital neutral. The capital consumed by the loss after-tax in the noncore business has nearly been offset by capital released by the reduction in risk-weighted assets from their disposal and the adjustment in excess expected losses. But the progress made has further reduced the level of risk in the balance sheet and in addition, we have achieved the obvious and substantial funding benefit from the run-off program. As I said, we target noncore run-off being capital generative over the 2012 to 2014 period in aggregate, although not necessarily in every reporting period. Moving on now to capital, liquidity and funding. I'm going to do liquidity for a second. That's better. Our core tier 1 ratio now stands at 10.1%, reflecting the effect of the statutory loss and partially offset by the reduction in risk-weighted assets of GBP 23 billion. As you can see, the business generated about 50 basis points of ratio improvements in the half, albeit that this was absorbed by the PPI provision that we took in Q1. On 30 June, I also spoke our plans for the capital restructurings, which would reduce the total core tier 1 deduction under full Basel 3 relating to our insurance operations by about GBP 2 billion. That has now been completed. Achieving significant mitigation, equivalent to about 50 basis points of core tier 1 ratio under full Basel 3 and reducing the transitional rules impact from insurance to approximately 20 basis points per annum. We made excellent progress on our term-funding issuance plans. In the first half, we achieved GBP 18 billion of publicly-placed term issuance and in addition, a further GBP 7 billion of term funding via a series of private placements. We continue to expect to issue new funding between GBP 5 billion and GBP 10 billion over the second half of this year, across all public and private, secured and unsecured issuing programs and in aggregate. During the first half, the absolute level of group wholesale funding fell by 1%, despite the strong new term issuance reflecting first half maturities. Successful new issuance also allowed the group to maintain its maturity profile, with 49% of wholesale funding having a maturity date greater than one year despite, as you can see, a significant volume dropping into the less than one year maturity bucket. Turning now to the reduction in government and central bank debt. As we have said already, the group achieved a reduction of GBP 60 billion in the first half of this year, leaving just GBP 37 billion outstanding at the half year. The liquidity support from governments and central banks have various maturity dates, the last of which is on October 2012, and current plans assume the remaining facilities will be repaid in line with contractual maturity dates. As António said, we've also been successful at further improving our loans-deposit ratio. By the end of the first half, our loans-deposit ratio, excluding repos and reversed repos, had improved to 144% and we also further reduced our core business loans-deposit ratio to 114%. This reduction is partly due into the continued customer deleveraging and subdued new lending demand but at the same time, we are successfully growing total customer deposits by 3%, reflecting good growth in relationship deposits in retail and in wealth. And we continue to work towards group loans-deposit ratio of 130% or below by the end of 2014. So let me now summarize the material aspects of our first half performance and also reiterate our guidance for the full year. Our view on 2011 is broadly unchanged. We're continuing to see various pressures on our net interest margin as I have said but despite these effects, we're still targeting a net interest margin of just above 3% for 2011. As a result of increased margin pressures, we've seen a reduction in income and we clearly expect a further slight reduction in core income. As a direct result of cost actions taken in the first half, we continue to expect costs to reduce slightly this year and we remain on track to deliver our target integration cost synergies of GBP 2 billion per annum by the end of the year. We've seen a good reduction in the impairment charge as improvements in wholesale and retail more than offset the further deterioration and impairments in Ireland. Our overall impairment guidance and the division of -- by division comments remain unchanged. Additionally, we're very pleased with the noncore asset reductions achieved in the first half. Together with excellent progress on our term-funding issuance plans and our deposit growth, this has enabled us to pay down material amounts of government and central bank debt. And lastly, of course, we've seen that very strong improvements in the loan-to-deposit ratio, which now stands at 144%. In summary, the group's performance in the first half of this year was in line with our expectations and guidance and we are making good progress towards our medium-term targets. And with that, I will hand you over to Kate who is going to help us organize questions on. Thank you very much.