Jay Xiao
Analyst · UBS. Please go ahead
Thanks for joining us today for our fourth quarter 2024 earnings call. In the fourth quarter, we maintained a prudent operating strategy, focusing on expanding high-quality assets and optimizing profitability. Driven by enhanced risk management system and advanced data analytics capabilities, we further reduced overall portfolio risk and delivered consistent profit growth. As of quarter end, our outstanding loan balance stood at RMB110 billion. During the fourth quarter, our GMV was RMB52 billion. Revenue was RMB3.7 billion, and non-GAAP profit was RMB390 million. Performance has been improving for multiple consecutive quarters and both revenue and profit have entered a clear growth trajectory. Now, I'd like to share a few key highlights of our fourth quarter performance. First, new loans facilitated have consistently maintained high quality, resulting in a continued decline in overall portfolio risk and sequentially improving profitability. Compared to the third quarter, leading risk indicators for new loans, first payment default, FPD over seven days improved by 8% and FPD over 30 days decreased by about 9%. On total loan portfolio, day one delinquency ratio decreased by 4%, 90 days delinquency ratio decreased by 3%. The improvement in risk performance is primarily attributed to our long-term and continuous investment in risk identification, capabilities and risk management tools. In terms of risk identification capabilities, we introduced multi-dimensional third-party data, developed tailored data systems and identification models for segmented customer groups, strengthened real-time user risk identification and leveraged the latest big model technology to improve model stability. As a result, the accuracy of risk identification improved by 15% compared to the previous quarter, while stability improved by 10%. On the risk management tools front, we established a risk control laboratory for intelligent risk testing in the fourth quarter, creating a new paradigm of small-scale experiments. AB testing, long-term observations and dynamic strategy evolution. This approach ensures that every risk management, decision and strategy iteration is grounded in data-driven insights and robust analytical support. In the fourth quarter, we significantly enhanced our efforts in targeting and managing high-quality customer segments. We expanded customer acquisition channels and scenarios by developing conciliar-based models and revamping the lifecycle strategy framework, leading to continuous growth in new active users. Meanwhile, we upgraded and optimized the credit line decision-making system based on a rapid testing and validation approach, significantly enhancing the accuracy of risk and credit line matching. Thanks to these initiatives, the competitiveness and profitability of our high-quality customer segments in the fourth quarter. High-quality assets increased substantially and the steady growth of our prime customer base further strengthened the stability and sustainability of our business. Our CRO, Arvin, will provide further details regarding our risk management initiatives later. The second highlight is the improved efficiency and quality of our refined operations further strengthened our differentiated competitive advantage. During the fourth quarter, business lines in our ecosystem, conciliar finance, e-commerce, inclusive finance, and overseas business made notable progress. For online consumer finance business, we deepened our exploration of customer acquisition and operations with segmented customer groups and developed tailored outreach strategies. For the e-commerce business, we revamped our risk management system for installment e-commerce platform, leveraging real-time risk control, order level risk management and an upgraded product supply chain to better meet consumers' needs for installment payments and hassle-free shopping. As a result, e-commerce profit entered a fast-growing track in the fourth quarter. For offline inclusive finance business, we refined our sales management system, focusing on serving small businesses owners in lower tier cities by enhancing one-on-one services for core customer groups, loans originated from fourth and fifth-tier cities and below accounted for over 65% of the total GMV. Our inclusive finance business has now been profitable for three consecutive quarters. For overseas business, we strengthened fundamental capabilities in risk management and mid-to-back office support while commoditizing localized operations and exploring new customer acquisition models. This led to a significant drop in new customer acquisition costs and improved operating continuity and stability. While overseas business is still in the early phase, we remain committed to driving its steady growth. During the quarter, our Intelligent Credit Platform, ICP, gained further traction with its share of GMV continued to rise. This model has enabled effective collaboration with financial partners, leveraging complementary strengths to drive sustained growth in both revenue and net profit. Thanks to the consistent improvement in our overall asset quality, our assets have gained greater acceptance among financial institutions. This has diversified and strengthened our funding sources and structure, while [indiscernible] our overall funding cost. The third highlight is technology. We placed a strong emphasis on research and development and its practical applications. In the fourth quarter, we invested RMB151 million in research and enhanced our industry-leading competitive edge. A key focus has been on AI big models. We have completed our localized deployment of leading large models such as [DeepSeek] and developed our proprietary large model, Singularity. Now Singularity model is deeply embedded in our daily operations, enhancing efficiency across customer service, telemarketing, collections, coding and data analysis. In research and development, it's now fully adopted by our development teams assisting and generating code 860,000 times monthly and offering 210,000 quality improvement suggestions in 2024, boosting coding efficiency by approximately 35%. Additionally, leveraging DeepSeek has allowed us to deploy a private large model with lower computational costs, opening new avenues for applications in risk management, operating refinement and workforce efficiency. We believe AI holds immense potential to transform our core capabilities and we will continue to invest in AI to maintain our competitive edge and drive greater value. In addition to the above-mentioned highlights, Consumer Rights Protection is always a core competitive advantage and key strength. In the fourth quarter, we further enhanced digital and systematic development of consumer protection. Leveraging tools like AI large models, we optimized product server touchpoints, identified service gaps in real-time and refined communication mechanisms to improve the overall consumer experience, earning greater trust from our customers. In supporting small and micro businesses, we actively uphold the principles of inclusive finance. Through continuous innovation in products and services, we have improved the accessibility and convenience of our financial services helping small businesses address challenges in financing. Throughout the year, we facilitated over RMB30 billion loans for small and micro-business. Looking ahead to 2025, amid the current macro and industry environment, we will continue to adhere to prudent operating strategy privatizing risk management and driving further derisking and asset structure optimization. We are confident in achieving significant profit growth this year. We will strengthen our differentiated offerings in credit lines and pricings and refine our operating systems to meet the diverse financial needs of our customers at all levels, delivering high-quality services throughout their life cycle. Additionally, we will proactively broaden our business boundaries to foster consistent growth of our business performance. Starting this year, we will increase our dividend payout ratio to 25% of net profit. As profit continues to grow, we plan to further enhance dividends, consistently boosting shareholder returns. Now, I'll turn the call over to our CRO, Arvin. Thanks.