Grant Chum
Analyst · JPMorgan. Your line is open
We're well awake, yes. Thank you, Rob. Yes. Good morning, good afternoon, everyone. Yes. I mean, October was the first time since January that we've seen significant real business volumes in patronage. And as Mr. A mentioned in his opening remarks, premium mass has been the strongest segment by far, and that is really across all of the different tiers of premium mass. The patrons returning first to Macao are the high-quality, high-frequency customers. I think that reflects the pent-up demand that these guests have, and these are the ones who are used to staying overnight in Macao. They are used to having multiple-night stays in Macao, enjoying the destination, and these are the first customers to come back, and that's natural. In terms of the question about where we are on the volumes and profitability, I mean, principally based on the premium mass recovery, October month to date, our Non-Rolling drop per day is just over $20 million. That's about 30% of last year's level. And at this level of Non-Rolling drop, we are able to achieve and we are achieving a slight positive EBITDA month to date based on current cost structure and the business mix. I think what's particularly encouraging, to Joe's question about what's happening, after Golden Week, we had the expected lull in the second week of October, but then we saw a very notable rebound in the third week. In fact, in the third week, we are actually still averaging around or just under $20 million drop per day as well. So as Mr. A said, we are well onto that trajectory, and we hope we can maintain that. I think in tandem with the premium mass recovery, we've seen a resurgence in the retail mall sales, and that's especially true in the Four Seasons, in the Luxury Retail segment. The retail recovery actually began in September and has continued into October. In fact, some of our – a number of our top first-line brands within the Four Seasons mall is actually up year-on-year in terms of the retail tenant sales in the first two weeks of October. And obviously, in conjunction with that, at the Four Seasons, we've just opened the Grand Suites for Four Seasons. And these suites have received exceptional [indiscernible]. I think this is exactly the right product for this Premium Mass segment structurally. But also at this point in time, I think these Chinese consumers are looking for higher quality, looking for the premium experiences and also, obviously, in this time, an increased amount of personal space. So we're very happy of how that product has come through and, in fact, is really one of our best-performing hotels, if not the best-performing hotels, in October. The question on the other segments, I think base mass certainly is relatively low in terms of traffic right now. As you know, the overall visitation in Macao remains relatively low. And as Rob referenced, there are, obviously, impediments. Some are real, some are perceived, some more to do with awareness in terms of the policies. But obviously, there are some real logistical challenges relating to the COVID testing, as well as the visa application. But as the awareness builds, as the word of mouth spreads, as some of these visa application processes are shortened and become more abbreviated, some of these logistical challenges will be overcome or mitigated and we're confident that the base mass will follow as visitation recovers. As for the VIP segment, obviously, that's been slower in terms of the recovery. That's expected. A lot of those issues are well documented. But we are also seeing a reasonable amount of play coming through in that segment in October as well. So I hope that gives you some color on the October month.