Michael Kliger
Analyst · TD Cowen
Thank you, Martin. Also from my side, a very warm welcome to all of you, and thank you for joining our call. We will comment today on the results and performance of the third quarter of fiscal year 2026 of LuxExperience. We are very pleased with the results of the third quarter. We are making great progress with the ongoing transformation as a group. We achieved a GMV growth of plus 0.3% at constant currency in the third quarter, despite the outbreak of war in the Middle East in March. We also achieved a profitability at group level of plus 0.9% in adjusted EBITDA margin which is the second profitable quarter in a row. Finally, we achieved again significant improvements on many KPIs across all three business segments underlining the successful execution of our transformation plan. We are fully on track and will achieve our guided results for the full fiscal year 2026. Our success story with our Mytheresa business continues as we outpaced the market in terms of growth and further improved our profitability despite the geopolitical headwinds in March which, in the meantime, have subsided for our resilient customers base. We also saw further improvements at NET-A-PORTER and MR PORTER, driven by the new strategic focus on customer service, full price selling and cost discipline. At YOOX, our strategy focusing on the healthy core of the business and the good progress in implementing a leaner operating model continues to show clear results in line with our expectations. In addition to our guidance for fiscal year 2026, we, therefore, also confirm our medium-term target for the group, with net sales of EUR 4 billion, and an adjusted EBITDA margin of 7% to 9%. Just to provide context for the EUR 4 billion net sales medium-term target, the most recent Bain and Altagamma report estimates the global online luxury market at EUR 75 billion. Overall, LuxExperience is the clear digital multibrand leader for luxury enthusiasts globally. And we are perfectly positioned to benefit from the sustained growth of digital luxury and the ongoing consolidation within the sector. Before reviewing the performance of the third quarter further, I also want to mention that we have successfully closed the sale of the set of assets powering the Outnet on April 30, following the binding agreement announced last October. We are very confident to have found the right new home for the outlet and we now are able to solely focus on our YOOX business in off-price. Let me now comment on the performance of the Mytheresa business in more detail. We are very pleased with the strong results in the third quarter of fiscal year 2026, which are fully in line with our expectations. Mytheresa's clear focus on wardrobe building big spending luxury customers and their need through inspiration by curation highest quality service and community building with physical events drove again strong profitable growth. Our very resilient, consistent business model and excellent execution allowed us to achieve this despite the headwinds from the outbreak of war in the Middle East. In Q3 of fiscal year 2026, Mytheresa grew its net sales by plus 9.9% on a constant currency basis compared to Q3 of fiscal year 2025. In the first 9 months of fiscal year '26, net sales grew by plus 12.0% on a constant currency basis in the United States, which is a key market for growth, net sales growth reached plus 33.8% on a constant currency basis in Q3 fiscal year '26 compared to Q3 fiscal year '25. In the third quarter, the U.S. accounted for 25.8% of net sales of our total Mytheresa business. While we saw in March, the impact of the war in the Middle East on customer sentiment globally, we have already seen again, strong growth in the business in the last weeks. This proves the resilience of our business model as our clients are globally mobile and dip in sentiment are mostly short-lived. Mytheresa's financial strength and continued growth are driven by this outstanding customer base. In the third quarter of fiscal year 2026, the top customer base of Mytheresa grew by plus 18.6% compared to the prior year period. Furthermore, the average spend for top customer in terms of GMV remained quite stable with minus 1.5% in Q3 versus Q3 fiscal year 2025. The average order value last 12 months from Mytheresa increased by plus 12.5% to a record high EUR 847 in Q3 fiscal year '26, demonstrating the success of our focus on selling full price, high-end luxury products to top customers. Furthermore, Mytheresa gross profit margin grew by 240 basis points in Q3 fiscal year 2026, which further underlines our successful strategy of full price selling. Lastly, Mytheresa's customer satisfaction, which we measure by our internal Net Promoter Score reached 86.8% in Q3 fiscal year '26, representing the highest quarter score in the last 4 years. All these figures serve as a testament to the fundamental strengths of our Mytheresa business. Our success with big spending Wardrobe-building customers makes Mytheresa a highly desired partner for luxury brands. In the third quarter of fiscal year 2026, we saw, again, many high-impact campaigns and exclusive product launches, underlining Mytheresa strong relationships with luxury brands. We were the exclusive prelaunch partner for Demna Gvasalia of Balenciaga, as Creative Director, Gucci with the LaFamilia collection for women and menswear. We also prelaunched styles of Balenciaga and Alias runway collections as well as of Saint Laurent Summer '26 collection. We launched exclusive runway looks from Loewe and Bottega Veneta's Spring/Summer '26 collections for womenswear and menswear. It is also very noteworthy that we launched the namesake brand of Phoebe Philo on our website in March. Please see our investor presentation for more details on these capsules and exclusives. In addition to creating the variability for our top customers, really exclusive digital campaigns and product launches, Mytheresa also creates desirability and a sense of community for the top customers through unique money-can't-buy physical experiences. Highlights included an intimate Valentine's Day, Cocktail, Mytheresa hosted together with Khaite in attendance of the Creative Director Catherine Holstein at The NoMad Bar in New York. In Florence, Mytheresa created a 1-day experience with Gianvito Rossi for his namesake brand. Guests enjoyed a private visit to the [ Vasari Corridorc ] followed by a Garden welcome and dinner at Villa Cora. Another highlight was an industry cocktail event in Shanghai that we hosted for executives and key partners from leading luxury brands at the iconic Spago, Shanghai, reinforcing Mytheresa's commitment to further strengthen its presence in the Chinese market. Finally, Mytheresa continue to offer guests a captivating experience at the Maison Mytheresa pop-up in [indiscernible]. The setting brought Mytheresa's world to life through trunk shows, presentations and workshops for invited guests. Please see our investor presentation for more details on these unique money can buy experience. To sum it up, Mytheresa delivered strong profitable growth, fully in line with our expectations in the third quarter. We see this as further proof of the strength of our business model and consistency of our execution. Martin will later show how the strong top line results translated into excellent bottom line results. Let me now comment on the luxury segment comprised of NET-A-PORTER and MR PORTER. In the third quarter of fiscal year 2026, we saw continued improvements as a direct result of the new strategic focus on full price selling, cost discipline and on customers seeking editorial inspiration and brand discounting. In Q3 fiscal year 2026, net sales declined by minus 5.1% on a constant currency basis versus Q3 fiscal year '25 for NET-A-PORTER and MR PORTER combined. In the first 9 months of fiscal year '26, net sales declined by minus 1.6% on a constant currency basis. Europe, excluding the U.K., increased by plus 4.3% in terms of net sales in Q3 fiscal year '26 compared to the prior year period. The overall net sales decline was driven by the ongoing strategic focus on higher-value customers and the reduction of promotions compared to Q3 fiscal year '25. While we saw in March, also the impact of the war in the Middle East on customer sentiment globally, we see again solid growth for NET-A-PORTER and MR PORTER in the weeks since end of March. Thanks to the resilience of our customer base to such exogenous shocks. While the overall top line for NET-A-PORTER and MR PORTER combined declined in Q3 fiscal year '26, the average spend in terms of GMV per EIP, the so-called extremely important people, was quite stable with only minus 1.4% in Q3 fiscal year '26 versus Q3 fiscal year '25. The average order value last 12 months again increased by plus 7.9% to EUR 865 from NET-A-PORTER and MR PORTER combined. The gross margin increased by a high 700 basis points in Q3 fiscal year '26, driven by a higher share of full price sales and significantly reduced discount activities versus last year's period. The customer satisfaction at NET-A-PORTER, measured by our internal Net Promoter Score has seen a consecutive improvement from 62.3% in Q1 to 65.3% in Q2 and now 68.1% in Q3, which is an increase by plus 890 basis points compared to Q3 fiscal year '25. The secret sauce of LuxExperience is clearly showing its effect. All these KPIs point to a significantly improved health and quality of the business of NET-A-PORTER and MR PORTER combined. In the third quarter of fiscal year 2026, NET-A-PORTER and MR PORTER continued to drive customer engagement through uniquely engaging editorial content and unique EIP experiences. NET-A-PORTER invited VIPs, pacemakers and EIPs to an exclusive 3-day winter experience, including snowshoeing, stargazing and evenings at a hidden speak easy cabin in the newly opened One&Only resort in Big Sky in Montana. During fashion months, NET-A-PORTER celebrated New York Fashion Week with the dinner hosted with Willy Chavarria, attending guests included Julia Fox, Jack Harlow, Becky G, [indiscernible], to name just a few. During London Fashion Week, NET-A-PORTER partnered with Jonathan Anderson, for a private tour of his brand new JW boutique exclusively for NET-A-PORTER EIPs. Moreover, NET-A-PORTER launched its Spring/Summer '26 campaign, Le Virage, in March. The series of video first vignettes, storytelling and celebrating the new season's key fashion achieved a global media reach of over 64 million impressions. MR PORTER featured exclusive interviews with Hollywood icons Jon Hamm and Kit Harington on the MR PORTER Journal. Jon Hamm story reached 2.4 million views on Instagram. A video story about Danish brand NN07 reached over 5 million views. MR PORTER also created global EIP events, including a 2-day immersive style suite in Hong Kong, a co-hosted brand dinner with bespoke Shoemaker, George Cleverley in Miami and invited 10 guests to an intimate lunch hosted by Sir Paul Smith in London. MR PORTER also launched exclusive capsules such as a 48 -- piece capsule with Brunello Cucinelli. Please see our investor presentation for more details on NET-A-PORTER and MR PORTER'S unique editorial content and exclusive events. In summary, the third quarter is seeing further sequential improvements at NET-A-PORTER and MR PORTER fully in line with our ongoing transformation plan, both businesses despite the headwinds from the war in the Middle East in March. That, by the way, have already decreased significantly in recent weeks. Martin will later provide more details on the progress achieved in bringing the NET-A-PORTER and MR PORTER Luxury segment back to profitability rather soon. Lastly, let me comment on YOOX performance in the third quarter of fiscal year 2026. We are pleased with the progress of the ongoing transformation of YOOX, including a focus on core countries and the implementation of a leaner operating model to better serve a lower margin and low AOV nature of the off-price business. In parallel, YOOX celebrated a brand rebirth with the successful launch of its new brand identity in line with its new strategy and positioning. In Q3 fiscal year 2026, net sales declined by minus 7.4% on a constant currency basis versus Q3 '25 for YOOX. In the first 9 months of fiscal year net sales declined by minus 8.9% on a constant currency basis. In Europe, excluding the U.K., a clear geographic focus going forward, net sales increased by plus 7.0% compared to Q3 fiscal year '25. The overall net sales decline is mainly driven by the reduction of weight of overseas markets with high cost to serve, in line with the renewed focus on a healthy geographic core for the YOOX business. While the overall net sales decline for YOOX in Q3 fiscal year '26, the top spending customer average spend in terms of GMV grew by plus 1.3% in Q3 fiscal year '26 versus Q3 fiscal year '25. The average order value last 12 months increased by plus 1.7% to EUR 247 in Q3 fiscal year '26. The gross profit margin increased by 620 basis points to 37.5% in Q3 fiscal year '26 as compared to 31.3% in the prior year's quarter, demonstrating the success of the new strategic focus on the healthy core. YOOX customer satisfaction measured by our internal Net Promoter Score reached 48.8% in Q3 fiscal year '26 increasing by plus 1,270 basis points compared to Q3 fiscal year '25, showcasing also the effect of the LuxExperience secret sauce on YOOX customer service operations, all the above KPIs indicate that the focus on the healthy core of the YOOX business is bearing fruit. In the third quarter of fiscal year '26, YOOX celebrated the rebirth of its new brand identity, in line with its new strategy and positioning. YOOX unveiled its future color scheme, proprietary layouts and a renewed tone of voice in March. The rebranding has been rolled out on digital channels with full implementation, including new app and website interfaces and off-line packaging planned until the end of the year. The brand rebirth story drove strong media coverage. Please see our investor presentation for more details on the new brand identity. Moreover, YOOX leverage cultural moments across Milan and Berlin to create memorable experiences, signaling the brand's rebirth. In Berlin, YOOX, together with Sleek Magazine hosted an exclusive party during Berlin Fashion week at the famous Borchardt restaurant that seamlessly blended design, culture relevance and community. During Berlinale, YOOX challenged the imagination through a movie-inspired experience at the Italian Embasy party. In Milan, YOOX hosted its timeless brand event unveiling Camarillo, a fitting room installation and new stage for self-expression creativity and reinvention. The event brought together KOLs from the fashion industry and lifestyle media at Palazzina Appiani at the heart of Milan Fashion Week. During Milan Design Week, YOOX introduced in Camarillo unveiled by Pietro Terzini. The project was selected as one of the district's highlights and was introduced during the official press conference. All events boosted customer engagement through community building, delightful experiences increased the guests emotional bond with YOOX and generated reach on social media and trade coverage. Please see our investor presentation for more details on these events. To sum it up, the focus on a healthy core for YOOX continues to show clear improvements in line with our expectations and the brand rebirth of YOOX with a new brand identity and new customer focus has only just begun. Let me now also provide you with a quick overview on the application and usage of AI at Luxexperience as we have received questions on our approach to this technological seismic shift. For a long time, we have used intelligent algorithms to optimize our customer targeting and marketing spend based on predictive models for customer value estimates. With the revolution of generative AI, we have expanded widely the usage of algorithms to improve the customer experience with better and more personalized, real-time content such as product and newsletter, [indiscernible], on-site search, on-site merchandising as well as product copy and imagery. We are live here based on our partnership with Google Vertex. We are also seeing huge benefits in software development to support our aggressive tech transformation road map at NET-A-PORTER and MR PORTER. We are constantly expanding the use case scenarios with a clear focus on improving the quality and accuracy of our customer experience. Please see our investor presentation for more details on the usage of AI at LuxExperience. And now after having reviewed the very good commercial results, and improvements across all our businesses, I hand over to Martin to discuss the financial results in detail.