Calvin McDonald
Analyst · Morgan Stanley. Please go ahead
Thank you, Howard. I'd like to welcome everyone to our fourth quarter call. I'm pleased to be here to discuss our results, which contributed to another year of growth at lululemon, and also speak to our outlook for 2025. On today's call, I'll start with our performance in quarter four, which exceeded the revised guidance we provided in January, and I'll also share some key highlights on our annual performance. Next, I'll provide insights into our product innovation and the strength of our pipeline. I'll then detail our strategies to raise our brand awareness, which remains a significant opportunity for us globally. Meghan will then review our financials and provide our guidance for the first quarter and full year of 2025, then we'll take your questions. So let's get started. In quarter four, total revenue excluding the 53rd week, increased 8% or 9% on a constant currency basis. Operating margin increased 40 basis points to 28.9% and earnings per share increased 16%. In addition, in quarter four, we repurchased $332 million of stock, which brings our total repurchases in 2024 to $1.6 billion, which demonstrates our confidence in the long-term prospects for lululemon. Shifting now to our full year 2024 results. Total revenue was $10.6 billion and excluding week 53, increased by 8% or 9% in constant currency. Adjusted operating margin increased 50 basis points to 23.7% and adjusted earnings per share increased 15%. Since 2021, which is the base year of our current Power of Three x2 five year plan, we have grown revenue at a 19% CAGR, increased adjusted operating margin by 170 basis points, and grew adjusted EPS at a CAGR of 23%. This puts us ahead of our targets for all these key metrics as we enter the fourth year of our plan. I want to thank our teams across the enterprise for their ongoing dedication and commitment to our company. If it wasn't for this global collective, we would not be able to deliver these results. I'd now like to spend a few minutes discussing our product and sharing some highlights from our pipeline of innovation. In quarter four, we were happy with our performance across merchandise categories. Outerwear and second layers performed well for both women and men and within accessories, bags continued to be well-received. Overall, we were pleased with the guest response to the newness we brought into our core franchises for the holiday season. Looking at quarter one, we have increased our level of newness on par with the past. We believe this increase, along with a robust pipeline of innovation, will enable us to meet the expectations of our guests, and I'm excited about what the product teams are bringing to market this spring and throughout the year. We started the year strong with the launch of several new innovations. Glow Up is our newest technical franchise for women. Made from a new version of our proprietary Ultralu Fabric, the Glow Up Tight offers a smooth and sculpted fit designed to be used for a variety of training workouts. We also introduced a tank top and intend to expand the line in future seasons. Daydrift is our newest lifestyle trouser for women. Made from our Luxtreme Fabric, this casual pant offers technical features that provide superior comfort and versatility. Initial response has been very strong, and we've been selling out across several sizes and colors. The teams are chasing into it now, and we have several additions planned for later this year. Based on this response and performance, we believe Daydrift will become a new core franchise. And finally, there is BeCalm, the latest addition to our yoga assortment and offers incredible softness, a relaxed fit, and extreme comfort whether on or off the mat. These are just some of the recent product launches, which have been well received by our guests and demonstrate how we continue to innovate and bring newness into our core activities, while also expanding our casual offerings. We're pleased with the positive feedback from guests, which is in line with our expectations and consistent with past successful product launches. And we are excited about our product pipeline, and I'd like to share a few examples. Within shorts, for men, we recently launched a new run franchise called Mile Maker and will soon update license to train to further lean into this franchise opportunity. For women, we'll update Fast & Free with new seasonal styles and colors later this year, and will bring innovation into our Swiftly franchise, including a new run short. We'll introduce a new fabric called LuluLinen, which has the look and feel of linen and also includes some technical performance attributes we are known for. And we're excited about the plans we have in place to celebrate the 10th anniversary of our iconic Align franchise. We recently introduced the Align Palazzo Pant and will expand further with other new bottoms, including a legging with no front seam. Our guests have been asking for this innovation, and we believe this style, along with all the other newness and innovation we are bringing to market will help drive new guest acquisition and increased purchase from existing guests as well. As you can see, our teams have been hard at work solving for the unmet needs of our guests, and we feel good about our product pipeline for 2025. Our unique approach to innovation is grounded in creating technical apparel with wide ranging and adaptable use cases. The strength of our pipeline, along with seasonal updates to our core styles, brings newness into our assortment on a regular basis and helps drive guest loyalty, repeat purchase, and long-term value. I'm pleased with the styles we've launched so far this spring and I'm looking forward to the innovations lined up for the remainder of the year. Shifting now to brand awareness. Our teams have been delivering on our strategy to activate the lululemon brand across several of our markets around the world, particularly in the U.S. We continue to focus on increasing our brand awareness which remains low in nearly every market in which we operate. For example, our unaided brand awareness in France, Germany, and Japan is in single digits. In China Mainland, it's in mid to high-teens. In the UK and Australia, it's in the 20s. And in the U.S., unaided brand awareness is in the 30s. Increasing awareness and consideration is a meaningful opportunity. So I want to share some of the strategies we have in place to help us achieve this goal, including, first, the way we show up in our local communities through brand activations, local events, and with our membership program. Second, how we leverage relationships with our ambassadors, and finally, our global brand campaigns. Let's begin with our local community based activations. These events allow us to engage directly with our guests in unique and exciting ways beyond a simple purchase transaction. Our activations are aimed at building loyalty with existing guests and attracting new guests into the brand. We've hit the ground running in 2025. Our teams have been busy bringing the lululemon brand to life in several of our markets around the world, particularly in the U.S., where our opportunity to grow awareness remains significant. In February, we partnered with the Rock 'n' Roll Half Marathon in Las Vegas. We showed up in a big way along the strip with pre-race yoga, cheer stations on the course, co-branded product, and a takeover of the sphere. Next, to launch our newest franchise, we opened a Glow Up studio in SoHo, New York, for two weeks across February and March. In addition to a launch party, we hosted a variety of sweat classes for guests, taught by several of our ambassadors, sought after trainers, and local fitness instructors. In London, we celebrated our new collaboration with British fashion designer Saul Nash, with a launch party during London Fashion Week. We also celebrated the opening of our newly optimized Regent Street store with a lululemon takeover of the giant video screens and newsstands in Piccadilly Circus. And beginning in mid-March and finishing this week, we ran Membership Madness. This event included member-only access to in-store events, free classes at studio partners, and the opportunity to win entry to unique experiences we'll host throughout the year. This shows how we are innovating and testing premium ways to connect with our 28 million members and provide them with access to compelling and exclusive experiences. In addition to our activations, we continue to explore and strengthen our relationships with our global ambassadors as we start the year. I'm very excited about the new ambassadors we have introduced to start 2025, including PGA golfer Max Homa, professional tennis player Frances Tiafoe, and Formula One champion Lewis Hamilton. This elevated roster of ambassadors helps us connect with more guests, both existing and new, in market across the globe. In quarter one, we showed how we can leverage these relationships in many ways, including activations and expressions of fans support at the Phoenix Open Golf Tournament, Indian Wells Tennis Tournament, and Formula One races in both Melbourne and Shanghai. These are great examples of how we support our athletes as they compete, grow lululemon's credibility and awareness across our growth activities, and allow our local teams to create fun and unique activations for our guests. In addition, these events, along with the high level of activations in this period, contributed to very strong reach and guest engagement in our own social channels to start quarter one. While our grassroots brand building strategies remain very important to us, we use global campaigns to reinforce our brand positioning and bring new guests into lululemon. We recently launched our new brand platform Live Like You Are Alive with a campaign featuring 78-year-old fitness influencer Joan MacDonald. We'll use Live Like You Are Alive as a foundation for our messaging and will bring new creative into the narrative throughout the year. Upcoming chapters include the celebration of Align's 10-year anniversary in quarter two and a Run Focus campaign later in the year. Let me now spend a few moments on our U.S. business and share my perspective as we head into 2025. As I have shared before, the missed opportunity from last year was the level of newness across our merchandise mix. The teams worked with our vendors, chased into what was possible, and improved the penetration of newness in the second half of 2024. These efforts contributed to a stabilization in the U.S. business as the guests responded well to many of the updates we brought into the assortment. I would also note that importantly, our new guest acquisition and retention metrics remain strong, and our opportunity is to drive increased revenue per guest as we continue to bring newness and innovation into the mix. As you have seen, we started this year with several compelling new product launches, but we also believe the dynamic macro environment has contributed to a more cautious consumer. In fact, based on a survey we conducted earlier this month in conjunction with Ipsos, consumers are spending less due to increased concerns about inflation and the economy. This is manifesting itself into slower traffic across the industry in the U.S. in quarter one, which we are experiencing in our business as well. However, we see guests who visit us responding to the newness and innovations we brought into our assortment. We believe this is a positive indication, as we continue to flow new product, engage with our guests through unique and compelling activations, and launch brand campaigns. We are controlling what we can control, and we expect to see modest growth in U.S. revenue for the full year of 2025. Before handing it over to Meghan, I'd like to highlight our square footage growth plans for 2025. Stores remain an important part of our growth story. Not only are they highly productive, but they are also hubs in our local communities and allow us to engage directly with our guests, which provides us with another important competitive advantage. In 2025, we plan to grow square footage by approximately 10%, which will be driven by new store openings and our ongoing optimization program. We will continue to open stores in existing markets and enter several new countries this year, including Italy, as a new company operated market and Denmark, Belgium, Turkey, and the Czech Republic under our franchise model. In terms of our optimization strategy, a recent and compelling example can be seen in London with the relocation and expansion of our Regent Street store. This store which now spans 14,000 square feet, offers the largest pant wall and men's assortment in Europe. As a destination for both residents and tourists, our new store offers a pinnacle expression of our brand, and we expect it will continue to help us attract new guests into lululemon from the UK and across Europe. We have much to be excited about in 2025. However, as you're aware, the external environment remains dynamic and there continues to be considerable uncertainty driven by macro and geopolitical circumstances. That being said, we remain focused on what we can control. We've had a busy start to this year with product launches and event activations, and I feel confident with our plans for the remainder of the year. Meghan, over to you.