Calvin McDonald
Analyst · Raymond James
Thank you, Howard. It's good to speak with all of you again to provide an update on our first quarter, how we are adapting to and navigating the unique challenges presented by COVID-19 and the trends we're currently seeing in the business. I'm pleased to be joined today by Sun Choe, our Chief Product Officer, who will share some product highlights. You'll also hear from Meghan Frank, our SVP of Financial Planning and Analysis. Meghan is one of our seasoned veterans within the finance organization, who has stepped into an expanded leadership role while our CFO search is underway. I'm excited to be working closely with Meghan and appreciate the support she's providing to the organization.
Also joining us for the Q&A portion of the call is Alex Grieve, our VP and Controller.
Given recent events, I'd like to begin by sharing some thoughts on the tragic deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, and far too many others and the global outrage over long-standing issues of racial injustice and systemic discrimination. Black lives matter. Lululemon unequivocally denounces the unacceptable racial violence and oppression that directly impacts the black community. We are listening and learning and taking action. As a company, we are committed to increasing our investment in education, behavior change and diverse representation within our organization, and calling on our global community to drive positive change into the future. I look forward to sharing more details and our progress on these commitments going forward.
Let me turn now to our overall business performance in quarter 1. Total revenue decreased 17%. Due to the significant number of stores closed during the quarter, we are not reporting same-store sales. Our e-commerce business was particularly strong in quarter 1, accelerating as the quarter proceeded. E-commerce comps increased 70%, which is on top of 35% increase last year. This represented a meaningful acceleration relative to our quarter 4 e-commerce comps of 41%. Gross margin declined 260 basis points as deleverage on occupancy and other nonproduct costs offset an increase in product margin, and earnings per share were $0.22 versus $0.74 last year. And our financial position remains strong as we ended the quarter with $1.2 billion in total liquidity.
I'd also like to provide some insights into our market share gains. While we typically do not share market share data under these circumstances, the data helps calibrate our performance and reinforces the strength of our brand. In the athletic apparel space, a category that is performing better than other apparel categories, we saw one of our largest quarterly gains in market share in recent years, according to NPD data. Given the challenges presented by COVID-19, our Q1 results unfolded in 3 phases, with each 1 exhibiting unique performance characteristics. We also had key learnings across the quarter.
Let me now speak to our business performance within each phase. During Phase 1, the pre-COVID time period, we were very pleased with the momentum lululemon carried into the quarter, building off of our strong quarter 4 performance, our business accelerated through early March with total comps increasing over 20%. We saw strength in all of our regions, except Asia, which was already experiencing the effects of the virus by this time. In mid-March, we entered Phase 2 as COVID-19 began to spread across the globe. We moved quickly to protect our people and guests by closing the majority of our stores. While guests in North America and Europe were just beginning to deal with COVID-19, guests in China were beginning to move into the recovery phase.
Our total comps in China were positive in March, with strength in our e-commerce business offsetting continued declines in our stores. During this period, as our stores started closing globally, our e-commerce growth began to accelerate. In late March and April, we moved into the early recovery phase. A new normal emerged, and we were encouraged to see how quickly our guests were embracing both working and sweating from home. We saw a significant acceleration in sales trends that resulted in 125% e-commerce comp for the month of April, with this momentum continuing into the second quarter. During this phase, our overall business in China accelerated further as guests began to feel more comfortable returning to the stores. Our total comps in China increased in the low teens in April and have further improved into quarter 2.
While this period of time remains uncharted territory, I'd like to share some of our key learnings that are guiding our view of our business, both in the near and long term. We believe this context is valuable given we are not providing detailed financial guidance. In a moment, Meghan will share some directional color for you on Q2 and the full year.
Let me start by highlighting the strength of our management team. Our full leadership team came together. Our efforts demonstrated our strengths of being globally coordinated and regionally empowered. We stood up a global COVID-19 response team comprised of cross-functional leaders to ensure our actions were informed and appropriate, based on conditions on the ground in each market. As a leadership team, we have never been more aligned globally. The current environment has advanced cooperation across our regions, and we're using the learnings from China to guide our actions in other regions that are now in the recovery phase.
Let me shift gears now and speak to the broader lululemon community and our stakeholder relationships. Our collective, including our employees, ambassadors, guests, vendors and landlords has always come first. We acted swiftly during the quarter to support our collective in this crisis by closing the majority of our stores, committing to pay protection for all our employees, launching our We Stand Together fund to assist our employees who were directly impacted by COVID-19, launching our ambassador relief fund and continuing to pay our rent and pay for committed merchandise orders. We believe that by supporting our collective and helping them navigate the day-to-day realities of this period, we will build even stronger relationships and increase the already strong loyalty and trust in lululemon. These decisions are right for our people and for our brand. While there is a near-term impact on our P&L, these investments will serve us well over the long term.
I'd also like to highlight the strength and resiliency of our supply chain and distribution network. As our e-commerce business spiked throughout the quarter, we were able to harness the power of our agile distribution network to ensure guests continue to receive a high level of service. We recently implemented intelligent sourcing capabilities that use machine learning and artificial intelligence to route e-commerce orders through our distribution network in the most efficient way. The benefits include increased delivery speed to guests, minimizing costs and efficiently utilizing inventory pools to help reduce markdowns. In terms of inventory management, we acted quickly so that we align future deliveries with our new view of demand. We benefit from an inventory with a relatively high percentage of core product, about 40% overall, that has a shelf life beyond the current season and with limited markdown risk. And while we did see some of our factories in affected regions temporarily shut down, our diversified vendor base has served us well in navigating the day-to-day. Overall, these actions resulted in ensuring we had inventory to fulfill guest demand as our e-commerce business continued to accelerate, built capacity to ensure guests continued to receive the strong service levels as volume increased and we are positioned well from an inventory standpoint for the second half of the year and maintain an ability to react to multiple demand scenarios.
When looking more closely at our e-commerce business, guests continue to respond to the newness we introduced into our assortments. We leveraged our Science of Feel innovation platform to bring innovation to the market, and Sun will share additional details with you in a moment.
We have been investing in our sites in our mobile app for the last several quarters to enhance the guest experience. These investments have improved functionality, including checkout, navigation, search browse and the speed of our sites. And I'm thrilled to see how well these strategic investments are paying off. In recent weeks, we've seen order volumes equivalent to what we experienced during the holiday season in December.
As I stated earlier, our e-commerce comps increased 70% in quarter 1 and 125% in April. I'm excited that we were able to create more online growth globally despite the challenges of COVID-19. While our stores were closed in Europe and APAC, the work and investments we have made in our regional sites took center stage and brought to the forefront the considerable potential for our brand across each market and the role e-commerce can play to grow our business. Europe delivered a stellar 170% e-commerce comp in quarter 1. And in Australia, e-commerce comps increased nearly 150%. Our brand is clearly resonating in our international markets, and we continue to believe we can quadruple this business from 2018 levels by 2023. For the e-commerce business overall, our strength was broad-based, driven by both core product and new innovations. From a guest perspective, a healthy combination of existing guests, new guests and store-only guests beginning to transact with us online drove performance. These trends are very encouraging and should drive our growth into the future as we continue to manage these relationships moving forward.
As we have managed the business through the COVID-19 phases and entered the recovery phase, we have not taken our eye off the future. We have accelerated our innovation in key areas and have prioritized investments in our key growth initiatives. In the early days of the pandemic, we launched our Community Carries On portal on our e-commerce sites globally. This hub allows our guests, both existing and new, to live the Sweatlife through a number of virtual channels. More recently, we launched our digital educator service. This program allows guests to chat with educators via video to help them discover new products, answer their questions on fit, or help them find a gift. This program speaks to the power of our omni-educators and the engagement they can have with our guests, whether in-store or online.
We have clearly seen our guests interact with us in new ways via our digital offerings. We expect these behaviors and routines will continue as we move forward. We also believe that at home, virtual workouts will be an additive component of sweat regimens well into the future even as studios reopen and return to normal operations, and we intend to continue to be there for our guests for all their sweaty pursuits, both inside or outside their homes.
Let me update you now on where we stand with the store openings and our outlook on the future. As of today, we have reopened approximately 300 store locations across North America, Europe, Asia, New Zealand and Australia. We will reopen the remainder of our stores when it is safe to do so in each community. While we're excited with the early results in our reopened stores and the acceleration we've seen in our e-commerce business, we recognize that many unknowns continue to exist in the external environment. We are moving forward with new store openings in strategic locations, such as Greater China and continuing to invest in our future, but we are also being financially prudent as we move forward. We operate under the principle that we will not take an action in the near term that will hurt our business or our brand in the long term. We have removed $130 million from our originally budgeted SG&A spend for the year and have identified additional opportunities should the ramp we're currently anticipating revenue, failed to materialize.
I'd now like to turn it over to Sun, who will share some product highlights. Sun?