Laurent Potdevin
Analyst · Cowen and Company
Thanks, Chris, and good morning, everyone. I am pleased to welcome Stuart on his first earnings call as lululemon's CFO. All of us at lululemon are thrilled to have him on our team, and I look forward to working together as we drive long-term, sustainable and profitable global growth.
Today, I will provide a brief overview of our fourth quarter and full fiscal year of 2014 results as well as give you an update on our key initiatives in 2015. Stuart will then walk you through our financials in more detail and outline our guidance. After our remarks, we will open the call to your questions.
I am pleased with our fourth quarter performance, which concluded a year of solid progress towards our longer-term goals. We continue to see building momentum as reflected by the sequential acceleration of our top line results. Specifically, we delivered combined comparable sales growth of 8% in the fourth quarter versus 3% in the third quarter.
We saw a positive global comp for our store business for the first time this year along with a double-digit increase in our e-commerce business. Our women's business momentum continued to build its positive comp in the quarter and most exciting is the high teens comp we delivered in the bottoms category as we capitalize on new silhouettes along with expanded styles and color.
Additionally, we saw strong results in both our men's and ivivva businesses with 16% [ph] and 51% comps, respectively. With men's, we saw continued success with our pant category, anchored by the popularity of our core ABC pant and a great guest response to technical tops, such as lulu's fabric and seamless construction.
ivivva's color and texture mix drove sales across multiple styles and categories. And for the 2014 fiscal year, our revenues reached $1.8 billion, increasing 13% over last year.
So looking to our accomplishments in the fourth quarter and 2014 as a whole, you will recall that we established 3 key goals at the beginning of the year: first, to strengthen the business foundation; second, to reignite our product engine; and third, to accelerate our global expansion.
In regards to our foundational investment, we substantially built out our management team with deep experience in critical areas. We strengthened our supply chain with talent, key technology investments and new processes to improve our ability to consistently deliver high-quality products on time while scaling the business. We opened a third distribution center in Columbus, Ohio, that will expand our distribution capacity for Europe and cut in half the shipping times to our guests and stores in the Eastern United States. And we successfully launched our mobile shopping app with over 367,000 [ph] downloads in 2014; and maybe even more relevant, an activation rate of 76%, which ended up representing approximately 8% of our online sales in Q4.
In addition, we continued to leverage our bag [ph] backroom app to process sales in-store from our online inventory, which, in Q4, represented approximately 6% of online sales.
We did reignite our product engine through the following actions: building on our design talent to mobilize us as a truly design-led organization and driving faster lead times in our whitespace innovation pipeline; continuing to leverage our ambassadors who play a very key role in the design, development and testing process to deliver functional performance and innovation; revamping our go-to-market spending calendar to synchronize design, merchandising and sourcing around 3 distinct product cadences: one, core; two, seasonal; and three, Fast Turn, all of them to achieve more compelling assortment with a higher degree of flexibility and higher speed to market. And we leveraged this new go-to-market calendar to harmonize with our brand and community strategy as we introduce exciting new products throughout the year. This allows us to better synchronize product education with our store educators and global ambassadors along with the ability to create compelling stories that inspire and inform our guests.
As an example, we recently had great success with the introduction of the If You're Lucky technical yoga collection in Q1. Our guests responded very strongly to our storytelling as well as the great performing feminine technical product that features mesh panels, cutouts and beautiful prints.
And our men's business continues to extremely well with a continued momentum that supports this key element of our growth strategy driven by our sweat line, which encompasses most of the new fabrics and silhouettes.
And lastly, in regards to our international growth and future goals. We now have 2 stores open in London, our first Asian store in Singapore, and a Middle East partner announced to open our first store in Dubai this fall.
As we grow in new markets, we see growing demand for our strong brand. We are on track to expand our global footprint and believe our international business could match and ultimately exceed our overall North American revenues over the long term.
While we continue to see a strengthening of our guest engagement and continued loyalty, there are a couple of discrete external factors that have weighted on our results in the early part of the current quarter, thus impacting our 2015 guidance, namely the challenging weather that we've all seen on the East Coast this year and also the extension of the West Coast port delays into Q1. From the latter point, we are seeing the risks that we identified for Q4 now materializing more than originally anticipated into the initial weeks of Q1.
So while these delays proved not to be material in Q4, we are now seeing a more meaningful impact. Stuart will provide more details on these factors in his comments.
We are confident that the fundamentals of our business remain healthy as our momentum continues to build. As we move forward into 2015, we remain true to the core values that have made the lululemon brand unique and powerful, an uncompromised commitment to relentless innovation, best-in-class guest experience, exceptional quality, and a vertical model that provides full control. We are also dedicated to managing our business for the long term, and as such, 2015 will be a key year of investment replacing this commitment.
We are a growth company, and our vision for growing the business over the long term focuses on extending our brand operating model over genders, categories and geographies to fully unlock the potential for strong and sustainable growth. We have talked about the elements of our brand operating model over the last year, which include our product, our guest experience, and our brand and community. This year, as we have said, we plan to strategically invest in these key areas to fuel the accelerated earnings growth in 2016 and beyond.
For product, this investment will include a continued focus on innovation through the expansion of our Whitespace program here at our corporate offices as well as our regional design map; our product pipeline consists of innovative fabrics and technologies that, when married with intelligent, striking design, solve the functional problems for the athletes.
Fast Turn is another key capability that allows us to shorten lead times in order to bring innovative, quickly -- innovation quickly to market. By leveraging our cross-functional expertise in design, merchandising and sourcing, we expect Fast Turn will deliver a meaningful portion of our assortment while allowing us to read and capitalize on emerging trends.
More specifically with our women's product, in Q2, you will see a significant evolution of our tanks with an emphasis on supporting beauty; and in Q3, we are very excited to bring to life our complete new pant reassortment, which will encompass both fabric and silhouette innovation.
Our men's product continues to be focused on function and versatility while expanding the product offering and creating new technical fabric solutions. We remain driven to solve the athlete's training and sport specific needs in the ongoing development of our sweat assortment.
As far as guest experience, we continue to invest in initiatives that allow us to create a more personalized and integrated experience with our guests. And while we have always done an outstanding job building strong relationships with our guests in our store, we are in the process of seamlessly connecting these across all guest touch points.
To create this capability, we will continue to make key omni-channel investments, leveraging state-of-the-art technology, our global website redesign planned for later this year, and the completion of our RFID implementation, which was originally successfully piloted in 2014. Collectively, this will allow us to have dramatically improved visibility in our on-hand inventory, a deeper knowledge of our guests, which in turn, allows us to build a more intimate experience whenever, wherever and however our guest engages with us.
We continue to see significant demand across all geographies. From a store standpoint, we believe our long-term goal of 350 stores in North America will allow us to have the right footprint without oversaturation.
In addition to our established showroom model, we are innovating and investing in different store formats that will vary in size and assortment. It is critical to note that we expect this alternative store format to achieve a comparable level of 4-wall profitability compared to the rest of our fleet after initial ramp-up is completed.
And lastly, in brand and community, we will build programs to foster and extend the culture that has made lululemon so unique. To this end, in Q2, we plan to launch a 17-city tour aimed at engaging with our store and support center teams as well as our ambassadors to local community-specific experiences in a variety of venues. Building upon the amazing 16 years of history of lululemon, the goal of this tour is to affirm our mission and purpose and declare where our brand is headed.
Adding to my earlier comments, we have seen that the true unlocking brand value comes from synchronizing innovative products combined with powerful storytelling and relevance to our guests and the local community. This principle will guide all of our brand investments.
Working with our global ambassadors and educators, we aim to inspire, educate, connect and converse with our guests. To emphasize the power of our ambassador community, we recently featured lululemon elite ambassador, Maya Gabeira, big wave surfer, as she explored and surfed in Hawaii.
In addition to inspiring footage created for the lululemon website, our team created a mini documentary on Maya, delving deeper into her mindful approach to recovering from a massive life-threatening surf accident. This ambassador-driven campaign, launched alongside a new stream capsule, illustrates how our brand is most powerful when our stories are inspired and generated by our local communities and our local heroes.
And as I mentioned, our brand operating model comprised of products, guest experience, and brand and community will be leveraged in an omni-channel manner across diverse geographies to achieve our growth target.
Specifically, we will continue to build out North America in 2015 with double-digit square footage growth driven by continued store openings. We will also continue to ramp up our international business with new-store trends in the U.K., Germany, Hong Kong and Singapore in addition to our recently announced partnership in the Middle East with MAF. We are on track to have 20 stores in each region, Asia and Europe, by the end of 2017.
2014 was a pivotal year when we turned the corner and started building positive momentum.
In 2015, this cadence will continue and will also be an overlap investment year, where we substantially complete the foundational work already underway to support our long-term growth. And we are building upon our current momentum and made the shift from playing defense to playing offense. With this game plan, we are setting a clear floor to sustainably and profitably grow both within North America and in our global markets.
To the entire lululemon collective, thank you for your continued passion and dedication. We are focused on the opportunities ahead in 2015, and I am confident we can deliver on our promise to strengthen and grow our business as we build a global iconic brand.
With that, I'd like to turn things over to Stuart, who will outline the financial framework and discipline it will take to meet our near-term and long-term goals. Stuart?