Dax Dasilva
Analyst · RBC Capital Markets
Thank you, Gus, and good morning, everyone. Last year, we made the strategic decision to focus Lightspeed on two core growth engines: retail in North America and hospitality in Europe. These are markets where we have a proven right to win, strong product market fit and significant headroom for growth. We refocused our product road map, revamped our go-to-market strategy and aligned our organization to execute on that strategy. That strategy is working. Our Q1 results speak for themselves. Revenue of $305 million increased 15% year-over-year and exceeded the high end of our outlook. Gross profit of $129 million increased 19%, also significantly above our outlook of 13%. Payments penetration reached 41%, up from 36% in the same quarter last year. Adjusted EBITDA came in at $16 million, up 55% year-over-year, and we added approximately 1,700 net new customer locations in our growth engines in the quarter, with total growth engine locations up 5% year-over-year. Total locations at the end of the quarter were approximately 145,000 and were up year-over-year. This morning, I want to share how we are progressing against the 3 strategic priorities we laid out at our Capital Markets Day. As a reminder, those priorities are: One, growing customer locations and our growth engines; two, expanding subscription ARPU; and three, improving adjusted EBITDA and free cash flow. On growing customer locations. At Capital Markets Day, we committed to growing customer locations in our core growth engines, North American retail and European hospitality, with a targeted 3-year customer location CAGR of 10% to 15%. In Q1, total growth engine locations were up 5% year-over-year, with approximately 1,700 net new customer locations added in the quarter, a clear acceleration from 3% last quarter. As our go-to-market and product investments continue to scale, dislocation growth will converge towards the 10% to 15% target we laid out during the CMD. Overall, customer location count was net positive for the quarter. Location growth was driven by a go-to-market engine that's becoming best-in-class, anchored in disciplined funnel management across both outbound and inbound channels. Outbound-driven bookings more than doubled year-over-year for our growth engines, and we now have over 130 of our 150 planned outbound reps in seat, the majority of which are still ramping, as it takes approximately 6 months for an outbound rep to become fully productive. We also had a strong quarter in vertical brand marketing, growing our presence in trade shows and customer events. Thanks to our strong outbound and vertical brand marketing efforts, we are seeing a halo effect on inbound, with inbound bookings up 15% year-over-year. We had many notable customer wins this quarter. In retail, we added premium streetwear retailer Last Stop, with 10 locations in Maryland and Virginia; Shades of Charleston, a 4-location eyewear retailer in South Carolina. Within NuORDER by Lightspeed, we added Neiman Marcus and Bergdorf Goodman and marquee brands Fabletics and Tory Burch, displacing key competitors and reinforcing our position as a dominant B2B platform in retail. And in golf, we signed Western Golf Properties, with 11 locations in California and Nevada. In hospitality, we added La Petite Chaise, the oldest restaurant in Paris; Aan de Poel, a two Michelin Star restaurant in Amsterdam; and the Corrigan Collection, with 7 locations across the U.K. and Ireland by Michelin starred chef, Richard Corrigan. On driving software revenue and ARPU. Q1 software revenue grew 9% year-over-year, and software ARPU increased 10%, driven by product innovation as well as sales of our flagships, primarily to retail customers in North America and hospitality customers in Europe. In retail, we launched Customer Inventory Adjustments, allowing for detailed tracking of stock changes. We added Inventory Turns and a gross margin return on investment metric within Retail Insights. We further improved the Lightspeed Scanner app to allow for product search, inventory checks and pricing. And within NuORDER by Lightspeed, we launched Order Trends, which helps merchants identify the top-selling products by brand. Early adopters have seen a 10% increase in average order value. In hospitality, we launched our AI-powered Benchmarks & Trends in Europe, giving restaurateurs visibility into how their performance compares to peers by region, cuisine and price points, a feature already proven in North America. We rolled out Mobile Tap on Lightspeed Tableside in the U.K., Netherlands and Belgium, improving table turnover and service speed. We further enhanced Kitchen Display System with features such as prep insights and menu updates, and added deeper insights to the Lightspeed Pulse app, such as bestsellers and top staff. And we introduced a new sales report dashboard, consolidating all key metrics into a customizable real-time view to help operators plan smarter and optimize margins. This kind of innovation, tailored to high-value merchant needs, helps drive higher win rates, ARPU expansion and grow customer lifetime value. On expanding profitability, Asha will walk through the numbers in more detail, but I want to underscore a few things. First, Lightspeed continues to deliver strong software gross margins of 81%, a reflection of the mission-critical nature of our platform. Our customers run established businesses, and they value technology that helps them manage their inventory, organize staff, access capital and improve the customer experience. That value is evident in both our industry-leading software margins and our other growth metrics. Second, our adjusted EBITDA performance in Q1 of $16 million increased 55% year-over-year and is a clear sign that our model is working. Importantly, we were able to significantly improve adjusted EBITDA while continuing to invest in outbound sales, vertical marketing and in-product technology. We're proving that Lightspeed can invest meaningfully in growth while improving profitability. In closing, we laid out a bold strategy, and in Q1, we delivered. I want to thank the entire Lightspeed team for a strong start to fiscal '26. With that, I'll turn it over to Asha.