Dhruv Chopra
Analyst · Maxim Group
Thank you, Juliet. Welcome to our fourth quarter 2019 earnings call. With me on the call today is our CEO, Herman Kotze and our CFO, Alex Smith. Our press release and supplementary investor presentation are available on our Investor Relations website, ir.net1.com. We expect our Form 10-K with the audited financial statements to be filed on Monday, September 30th. As a reminder, during this call, we will be making forward-looking statements and I ask you to look at the cautionary language contained in our press release regarding the risks and uncertainties associated with forward-looking statements. In addition, during this call, we will be using certain non-GAAP financial measures. And we have provided a reconciliation of these non-GAAP measures to the most directly comparable GAAP measures. We will discuss our results in South African rand, which is a non-GAAP measure. We analyze our results of operations in our press release in rand to assist investors in understanding the underlying trends of our business. As you know, the company's results can be significantly affected by currency fluctuations between the U.S. dollar and the South African rand. We will have a Q&A session following our prepared remarks. And with that, let me turn the call over to Herman.
Herman Kotzé : Thank you, Dhruv and good day to everybody. This morning, I will review our fourth quarter highlights and specifically the progress on the key focus areas we highlighted on the last call as well as where we go from here in fiscal 2020. Net 1 went through transformational changes during fiscal 2019 as we implemented a comprehensive restructuring of our business and cost base, following the expiration of our SASSA contract, and more importantly, the auto-migration of a substantial portion of our EPE customer base. We have been focused and nimble and have largely completed the restructuring of our South African operations. I'm extremely pleased that we were able to complete our -- and make significant progress towards the three main objectives we set for ourselves over the past six months, which were as follows: First, to achieve cash flow breakeven on a monthly basis in our South African operations by the month of June 2019. I can report that we came very close to breakeven in June, but we were able to get there in the month of July. Second, to deleverage our balance sheet by settling the significant liabilities and debt. As of June 30, we have no long-term debt outstanding, and we have improved our net cash position to $37 million compared to Q3. And third, make progress towards unlocking shareholder value by monetizing some of our assets. We have reduced our interest in DNI from 55% to 30%, and have issued an option to sell our remaining holding. We have also engaged FT Partners to assist us with evaluating our strategic options regarding KSNET, and we have received the indicative offers during the past week as part of this process. We have reduced our monthly operating costs in South Africa by approximately 50%, driven largely by the difficult decision to retrench approximately 2,500 staff members, in addition to other operating expenses. We believe, we have now brought our South African operations to a sustainable breakeven level given our current base of 1.1 million active customers. As we refocus on growing our business again in fiscal 2020, we expect to grow sequentially and return to profitability. We have now hopefully past the darkest times in our recent history, and we are focused on rebuilding the group in all respects. Our remaining transaction-related businesses continue to operate broadly in line with our expectations and are currently the primary source of EBITDA to the Group. KSNET’s contribution rebounded from a weak Q3, and EasyPay continued to grow at double-digit rates. DNI, as you are aware, was consolidated from the Group on March 31, 2019, as a result of the reduction in our ownership and no longer contributes to the Group's EBITDA. Before I discuss our plans for fiscal 2020 and for the long-term, I want to spend a few minutes addressing the developments on the corporate activity side. Over the past several quarters, we have provided carrying and market values of our individual investments to highlight some of the Board’s analysis. Although, this has largely been ignored by the market given the steep discount relative to our current share price, I am now happy to provide an update on how we aim to realize some of the value in Net 1. We are undergoing an extensive strategic review across the Group, and we intend to return to our roots, mainly providing innovative, secure, and cost-effective financial and technology solutions to the world’s unbanked and underbanked individuals and SMEs, as well as activities that leverage our deep expertise in security and cryptography. Businesses and assets that do not seamlessly tie into or add to this strategy will be considered non-core and sold or wound up. I do need to highlight that this is not an overnight project, given that some of the assets are illiquid or complex, but we will follow a methodical process as required. To that extent, based on our actions over the past six months, we have been able to accomplish the following. First on DNI, we have reduced our ownership in DNI from 55% to 30% and used the proceeds to settle our long-term obligations. We have issued an option to DNI management to purchase our remaining 30% share for approximately $61 million on or before December 31, 2019. While the recent public events at Cell C have not impacted DNI operationally and the business has achieved double-digit EBITDA growth over the last year, the negative coverage on Cell C may have a short-term bearing on prospective investors’ willingness to invest in DNI before Cell C’s recapitalization is complete, which as Cell C highlighted in their disclosures yesterday is still expected to be in 2019. DNI remains a profitable and cash-generative business and we remain committed and supportive minority shareholders regardless of when the option will be exercised. Earlier this week, it was announced that DNI will acquire controlling stakes in two businesses being 3G and Blue Label Mobile. Over the last year, DNI has actively sought to diversify its revenue streams, and these two acquisitions are a part of that process. These transactions are subject to various conditions, including regulatory approvals and may only close during the first quarter of calendar 2020. So, we may extend the option period accordingly as these acquisitions further enhance the appeal of DNI to prospective investors. Second, on KSNET, though KSNET is a transaction processor, it operates autonomously and in a more developed country with limited overlap with the Group’s other activities. We believe it remains one of the key sources of value for the Group, and therefore we engaged FT Partners a top tier FinTech investment bank to assist the company with the strategic review of KSNET in order to determine the value of this business and the best route forward. I'm pleased to report that within the past week, the company has received a number of indicative offers from both financial and strategic players, and we are currently evaluating these offers before determining any next steps. The Board is under no urgency to make a final decision as our goal is to maximize shareholders' value, and we will take the necessary steps to achieve this goal. This exercise is currently ongoing, so we are unable at this time to provide additional details about any potential transaction, whether it’s timing or value. And finally, we are continuing to explore strategic alternatives for some of our other businesses and assets in South Africa and internationally. We will keep you updated on any material developments on these or any other transactions. Directly related to the monetization of any of our assets is capital allocation, and I will address this specifically following my discussion on strategy. Similar to the very specific goals we outlined in the second half of 2019, I would like to lay out specific actions we are focused on in fiscal 2020, followed by a reiteration of our four-pillar strategy outlining our long-term strategic plans. For fiscal 2020, the four areas of focus for Net 1 are: First, to accelerate the transition from a B2B model to a B2C model in South Africa. We aim to grow our active accounts through EPE or our new brand by at least 10% from the 1.1 million customer level we had in Q4 2019. We also intend to increase our loan book by at least 10% subject to having access to sufficient liquidity to fund the book. Second, to introduce and scale our new payments, crypto and blockchain offerings, in Europe, we expect to launch the new IPG brand together with its new issuing, acquiring and neo bank products in fiscal 2020. We also expect to launch our new crypto asset storage product, which in turn will help drive growth and profitability at IPG. Third, we want to rapidly grow payment solution sales in Africa. We aim to accelerate market penetration in Africa through Net 1, Zap Group and Carbon. We expect that group to start generating revenue and into at least one other country outside of Ghana during fiscal 2020. And fourth, we want to implement the turnaround plan and complete strategic review in South Korea. We have moved into Phase 2 of the implementation of our turnaround plan in Korea. And while this may initially lower revenue as we exit unprofitable agent or merchant relationships, it is expected to be accretive to profitability. In parallel, we will evaluate corporate finance options for KSNET and finalize the transaction if appropriate. Let me now turn to the four pillars of our long-term strategy. The first pillar is focused on South Africa. A few key operational trends in South Africa include, first active EPE accounts remain stable at approximately $1.1 million and has remained at these levels since November 2018. We opened roughly 20,000 new EPE accounts in Q4 2019, primarily through customers walking into our branches. There is natural accretion in the existing EPE base, but we are not actively looking to replace those clients on EPE, rather we will focus on net additions of the year through our new product range developed in collaboration with Finbond. Second, we began issuing our new Finbond issued UEPS/EMV cost as part of our pilot in August 2019. We are close to commercial launch and expect these accounts to be the primary contributor of account growth in fiscal 2020. Third, our financial services offerings both micro-loans and insurance have largely returned to the historical operating performance, and been relatively stable in Q4 2019 compared to Q3 2019. Affordable financial services are a key driver of new customer additions, but at the same time limited by the company’s available liquidity. Fourth, we expect 100 new ATMs to be delivered by the end of Q1 2020, and be deploy in Q2 and Q3 2020, as we rollout our ATMs in Finbond’s branch infrastructure. And finally, our EasyPay processing business continue to grow double-digits, driven by more payment transactions bill payments, mobile airtime sales and the merchant acquiring business. The key elements to our South African financial inclusion strategy are based on: A, distribution combined with Finbond we have a branch infrastructure of 808 branches, the second largest of any bank in South Africa behind Capitech at 840 branches. All of the other major banks have between 500 and 700 branches, and that number shrinks almost every day. We also have a 1,300 plus fixed ATMs, access to EasyPay’s 70,000 point of sale terminals, and thousands of rural cash distribution points. Our addressable market is not the digital bank type customers, but those who want to be able to have convenient access to physical touch-points in close proximity to where they live. B, functionality and cost, we now have two different variants to our erstwhile EPE accounts. One; a basic banking low cost accounts that gives biometric security, free transactions and internet banking and does not permit any deductions. The second is an inclusion banking offering, akin to EPE that provides access to all financial and value added services, biometric security, free transactions, internet and mobile banking for a flat monthly fee. We expect to generate an average ARPU of between ZAR 20 and ZAR 25 per account across both variants. C, transaction processing, we have been able to build a vertically integrated model in South Africa that spans ATM and POS acquiring, processing, e-commerce and bill payments, as well as banking and card issuance. Controlling the value chain allowed us to generate higher marginal returns, compared to if we had to utilize third parties for some or all of the components. And D, financial services, as a result of the card, account and distribution, we are able to offer the most competitive micro-financial services to our clients. Providing low cost credit is a key differentiator in being able to establish banking relationships with consumers. Historically, we funded the loan book from our excess cash reserves and we will continue to do so in the future, but we also intent to partner with Finbond to leverage their balance sheet for certain types of loan products. Moving on to the second pillar of our long-term strategy, which is Europe and Asia. This pillar is driven primarily through IPG or the International Payments Group. IPG’s restructuring, reorganization, centralization and product certification is now complete. The last remaining limitation is the conclusion of Visa’s audit on Bank Frick, which would allow the bank to board IPG as a payment facilitator and therefore commence with the deployment of its new brand and product offerings. The Visa onsite audit of Bank Frick has now happened and we are currently engaged with them to close any remaining outstanding issues. We expect to conclude this exercise in Q2 2020. With the launch of IPG’s issuing and acquiring services, our goal will be to increase the breadth of services offered, increase our international reach across the EU and in turn drive processing volumes. Together with Bank Frick our issuing platform would be able to support one account and multiple currencies full plastic and virtual card support, a bespoke automated anti money laundering and KYC system and full API support for clients. Similarly, our acquiring products will target specific industry verticals will offer automated and near instant onboarding of merchants, localization for 28 EU member states in 24 languages and offer full mobile payment support. Lastly IPG, with the Net 1 expertise in cryptography and secure transactions has developed a new crypto assets storage product, vastly improving the security, redundancy and speed of the current standard using cold storage. To be clear, this is a Net 1 developed and patent spending product and will be offered to custodians such as Bank Frick and crypto exchanges, as well as investors who prefer to store their virtual financial assets themselves. Net 1 has an option to increase its ownership of Bank Frick to a majority position in October this year, given the close alignment of the bank with IPG's activities in Europe as well as its leadership position in the block chain and crypto currency market, we are actively reviewing the merits of exercising our option with reference to the availability of liquidity of the Group, priorities on deployment of capital and other regulatory matters in making our decision to exercise our options. Lastly on MobiKwik, I am pleased to say that Visa has approved MobiKwik as a member and therefore will soon be able to issue cards directly without an issuing bank partner. Because this is the first time a non-bank has become a member, the Visa MobiKwik application has gone to the Indian Central Bank for approval. Once approved, we would be able to issue virtual cards to millions of MobiKwik's customer base. MobiKwik itself has continued to not only sustain, but accelerate its momentum. Annualized revenue in June 2019 was $55 million, compared to annualized revenue of $17 million in June 2018, or a growth of over 220%. The digital financial services rollout continues to gain traction from the launch in March 2018 and now accounts for 25% of the revenue. They've also continued their progress towards EBITDA breakeven and have hit that milestone in the month of August 2019, making them one of the very few large Indian consumer tech companies that have been able to do so. Moving on to the third pillar of our long-term strategy, namely Africa. In Africa, depending on the country, only 10% to 30% of the adult population have access to financial services. And that's the deployment of cloud based card and mobile based solutions, together with strong local partners remains a substantial opportunity for us. Today, we are operational in Namibia and Botswana. We have footholds in nine other countries through our VTU offering in partnership with MTN. We have UEPS as a national payment system in Ghana, a rapidly growing consumer finance operation in Nigeria through Carbon and our 10 months old QR-based payment initiatives through Zap Group Africa. We have also actively stepped up the cooperation between our different businesses and investments to maximize the potential and accelerated time to market. Zap Group has made significant strides in its third quarter of existence. During Q4 2019, Zap Group has delivered its Beta product for the largest bank in Ghana and is completing its development for two of the three largest mobile operators currently. They have also expanded their functionality by including multiple merchant acquirers offering bill payments, money transfers, airtime recharges, et cetera. We expect a commercial launch for Zap Group in Q2 2020. Zap Group has also commenced activities to sign customer contracts in Nigeria and is working closely with us and Carbon to facilitate their entry. Lastly, given the success of its digital lending product, last quarter Carbon launched an expanded product, which enhances its offering as a fully-fledged digital financial services platform that offers bill payments, funds transfers and savings in addition to loans. Carbon continues to be a market leader in the digital lending space and disbursed approximately $11 million, across nearly 150,000 loans during Q4 and first test [ph] in excess of 1.5 million transactions on the Carbon platform, an increase of over 200% sequentially. Our fourth pillar is South Korea or KSNET specifically. In Q4, KSNET revenue and volumes rebounded from its seasonally weak Q3 and grew 11% sequentially in local currency. Similarly, the additional volume and some preliminary impacts from Phase 1 of our restructuring plan helps EBITDA margin improve 200 basis points to 19.3% compared to Q3 2019. Operating margin in Q4 2019 improved significantly to 8.3%, compared to 4.4% in Q3 2019 and 5.3% a year ago as a result of lower depreciation and amortization, due to lower CapEx and certain intangibles being fully amortized. In Q1 2020 our restructuring plan has now entered Phase 2 of its implementation. While we expect this to have a more meaningful impact on growth and profitability than Phase 1, it also requires more time and effort to execute. We still believe we can improve KSNET's EBITDA to a $10 million a quarter run rate from $7 million a quarter in fiscal 2019. But it is possible our Q4 2020 target may get pushed back by one or two quarters. In parallel, we have been pursuing a strategic review of KSNET. We are pleased with the progress made in a short period of time and with interest in such a profitable and cash generative business. Within the last week we have received multiple indicative offers for the business, which are currently being reviewed by the board with the assistance of FT Partners. We will update you with any tangible developments. I would now like to briefly address the current events and status of Cell C and our legacy outstanding matters with SASSA. First on Cell C, there has been plenty of coverage pertaining to the challenges faced by Cell C and its rating downgrades. It is accurate that Cell C has faced short-term liquidity issues, inflated cost and a challenging macroeconomic environment in South Africa. However, I would like to highlight that Cell C management is closely working with its key stakeholders, including its shoulders and creditors to arrive at a sustainable long-term solution to its cost and capital structure. Cell C has recently signed a term sheet to expand the network sharing agreements with MTN that will have a meaningful impact on their OpEx and CapEx going forward. Through the act of engagement with their stakeholders they are also in a position where they should be able to manage through their recurrent situation until they are able to close a recapitalisation transaction during the next few months. Once recapitalized, we expect Cell C’s funding costs to reduce meaningfully and coupled with the MTN agreement create a long-term sustainable business. On SASSA, though we have not been involved operationally with SASSA since September 2018, there are a few outstanding end of contract issues that are yet to be resolved. The two primary areas related to the fees payable to us for the last six months of our contract, and the claim against us for amounts paid to us for bulk registration in 2014. These issues are yet unresolved, but we are actively working with SASSA and through the courts to put these issues behind us as soon as we can and refocus our energies on our other businesses. Lastly on capital allocation, we acknowledge that historically we have a mixed track record when it comes to capital allocation, including some of our acquisitions and investments. As a Board, we want to focus on businesses that we control, can control or leverage to enter new markets by utilizing our skills, technology and experience. We plan to exit those businesses which do not ascribe to or fit with our core strategies, or providing FinTech services to the unbanked and underbanked or that leverage our 20 year expertise in secure transactions. It is obvious that KSNET is a significant contributor of current revenue, profits and free cash flow to the Group. And the disposal of any interest in KSNET will reduce this contribution accordingly. And it is therefore imperative that we return our South African and IPG businesses to scale and return to profitability as quickly as possible, which will require working capital of approximately $50 million. We also need to unlock shareholder value to compete -- or to compete as a successful global FinTech company with active interest in disruptive and emerging technologies. As we raise liquidity to any asset sales, we need to determine the optimal use of proceeds to execute on our strategic objectives, including reinvesting in the Finbond, EPE and IPG businesses to accelerate growth and profitability, obtaining controlling shareholdings in those investments that we consider to be critical to the execution of our strategy, and improving shareholder returns through buybacks and or dividends. To conclude, we have been nimble and have stabilized and deleveraged our business, returns to our roots of providing financial inclusion for unbanked and underbanked, commenced with the monetization of non-core assets and in turn hope to unlock shareholder value going forward. Let me hand it over to Alex now to go over the financials.