Serge Belamant
Analyst · Baird
Thank you, Dhruv. Good morning to all of our shareholders. In my presentation today, we’ll focus primarily on our strategy, both for South Africa as well as our international market and how we intend to build a long-term sustainable and diversified business with rand and hard currency-based earnings streams. I will also briefly deal with the reputational challenges we face as a result of actions taken by certain individuals and institutions each with their own agendas. I will also provide a quick status update on our SASSA contract. For quarter three 2017, we reported revenue of about $148 million, which was up 10% in dollars, but down 8% in South African rand. Lower ad hoc hardware sales, fewer [ph] prepaid airtime sales is a result of the introduction of our biometric-linking feature introduced, and regulatory changes in Korea were the primary factors that adversely impacted our revenue this quarter. We also reported US$0.43 in fundamental EPS, which was flat in dollars and incorporates the higher share count. Over the last few months, the company has been subject of many adverse decisions for multiple parties regarding its business practices in FX, government relations and the alleged exploitation of 40% of the South African population. These allegations have been made by numerous parties, most of which are NGOs, such as the Black Sash and GroundUp and certain individuals employed by SASSA and the Department of Social Development. In a height of the political anxiety in February and March, some of these parties went as far as to insinuate that we were the reason for SASSA’s inability to in-source the distribution of grants, despite us having no role or influence whatsoever in the driving forward of their process. Of course, other organizations and journalists use this platform to create their own conspiracy theory in order to further their respective agendas, political, professional or otherwise. All of these allegations and insinuations have no merit whatsoever. Clearly, the mantra being followed is guilty until proved innocent. This is the reason we have embarked on providing additional transparency and validation from the likes of KPMG. We will continue to do so as long as this is necessary to ensure that our name, that of our executives and staff is cleared from all allegations of wrongdoing. For those investors who are keen to understand the facts and separate it from fiction, I would like to refer them to our website for any clarifications that may require, including the report by KPMG, which in my view, goes further than necessary to demonstrate that our vision and its implementation continues to provide the meaning with the essential services and products that they desperately seek. It is demeaning and unethical for our detractors to infer that 40% of all South Africans should not be treated equally, and as a result, they instructed what to do, because it is their view that our clients lacked the intellectual ability to choose. This chain of thought is completely foreign to Net1 and its vision for financial inclusion, which to reiterate is to allow all South Africans and citizens of any developing countries to be given an equal opportunity to better themselves and benefit their children and their community. While the company is cognizant of the pressures that they have been applied to many of the parties who have been outspoken about the way Net1 is managed and the products it offers, we believe factual accuracy need to be respected and acknowledged and that the motivation to protect one’s own reputation or self-interest does not justify demands for the company to make fundamental changes to its management, business model and practices that they’ve proven to be successful, socially responsible and ethical over the last two decades. We would, of course, consider all proposals that are intended to make the company better, stronger, and more transparent in the future. Our Board reviews the company’s vision, products and services constantly to ensure that these are not only delivered legally, but more importantly, serves the need of the many at affordable prices, continue to combat poverty and improve the way of life of all its clients now and in the future. I would like to conclude on this point by reiterating that our company disrupts many existing business models and thus will continue to receive criticism either, because we are large enough to lose our competitors and/or because the people we served form part of the greater political dynamic currently facing South Africa. Next, let me address SASSA before turning to the group strategy. We announced recently that CPS’s contract with SASSA has been extended for a further 12 months to March 31, 2018, on terms and conditions that are substantially the same as of 2012 agreement, with a few non-financial amendment, as directed by the Constitutional Court. Consistent with our service delivery track record over the last five years, the distribution of grant in April and May has gone smoothly and without any delay or interruption, and we continued to fulfill our obligations in accordance with the Constitutional Court order. We remain willing to support the smooth transition to SASSA or whomever they determine to be the most suitable service provider when our current contract expires. In the interim, we continue to provide seamless and timely access to grants for beneficiaries and our technology continues to save the South African government an estimated ZAR2 billion per annum through the identification and removal of fraudulent and ghost beneficiaries. As part of the Court’s judgment, SASSA has provided quarterly update on its state of readiness to take over the payment of social grant nationally. It must be noted that we do not have any influence on the speed or outcome of SASSA’s preparedness. These updates, however, will indicate what role if any CPS or Net1 could play in a social grant payment and distribution arena in the future. SASSA has made it clear that it intends to take over the payments of grants going forward once it is finalized, developed and tested in some payment system solution. It is unknown at this stage, what timeframe SASSA will require to be ready and able to take over the payment service or part thereof, or what phase of approach they will adopt. We will continue to work with SASSA to ensure that the payment of social grant continues with no disruption and with the highest level of service. As always, we will keep our investors updated on the quarterly basis, or when we have received and perused the first report by SASSA to the Constitutional Court. I will now spend the remainder of this call in describing the company’s strategic vision going forward and the advances we have made to globalize this particular vision. First and foremost, I would like to reaffirm that Net1 continues to provide the platforms, products and services that are paramount for financial inclusiveness to succeed. Financial inclusion cannot just be giving access to your banking account, but must include basic fundamentals, such as loan finance, insurance, loan payment, prepaid services, debit orders and most importantly, accessibility in a way that is secure, but not administratively or cost prohibited. The company has over the years realized that the greater financial benefit originate from providing the actual financial products and services rather than a technological platform that facilitates the distribution. Our technology will allows us to own the entire value chain either panacea that allows us to be more competitive, more secure, more ubiquitous, and thus, more successful. The more parties form part of this value chain, the more the end products cost and the more difficult these products become to market and distribute. The company has demonstrated how fast it can launch new products and reach millions of customers over a short period of time. Umoya Manje, SmartLife and Moneyline are three real examples of the company’s abilities and successes. I will first start with our South African strategy. Our financial services business has grown meaningfully over the last five years and continues to sustain healthy top and bottom line momentum. The reputational damage over the past few months are the only barrier preventing these businesses from growing even faster in terms of customer acquisition and the launch of other products such as aid [indiscernible] portal in medical insurance. We are evaluating various options to resolve this dilemma, which may include the introduction of a new South African empowerment or institutional partner to our grant distribution and financial services businesses separately or possibly private – public/private partnerships and it’s completely separate grant distribution from the provision of financial services. This potential partner should be ideally be an institution with the right credential regarding black empowerment, as well as facilitate economic transformation. Our company for as long as required can continue to license and provide technology to this new partner in order to ensure that CPS remains sustainable even once it is owned entirely by new shareholders. The CPS infrastructure addresses the needs of citizens who live in rural areas, where former banks have disinvested, because the volume and size of transaction is simply not large enough to cover the year-end cost of the existing business paradigm. It’s also clear that the company will be required to becoming part at the level of its financial services businesses. This should prove far easier as these businesses are not government-centric and thus not subject to political interference or third-party criticism. To this end, the company is yet to fully leverage its ownership at first, which provides white payment to more than 800,000 employees through 2,000 employers. These employees are not well-paid recipients, but are mainly low to middle income earners and thus the ideal target segment for our financial products and services. These customers have an income that is a multiple of that of the social grant recipient. And hence, their appetite for products and services in discretionary spending power is far greater. I have always stated that each one of these customers could generate 4 times more revenue than the well-paid beneficiary when taking into consideration fee income and product sales. The company can now focus on appropriately priced product for this small lucrative market while continuing to provide low-cost products and services to the poor members of the society. The company is convinced that it can achieve this market penetration quickly simply, because it has been successful in doing the same in a far more difficult market space and thus the far more difficult conditions. This model, which addresses the need of our income brackets earners can be expanded further by leveraging the BEE partners who would be substantial owners of our financial services businesses in the future. To supplement the South African strategy, we will continue to make investments or acquisitions in company that can provide us with transparency regarding certain product cost structures, so that we are able to repackage these into new products that are far more attractive to our customer base. Once again, our motives are both socially and profit motivated, so that these can make a difference to the lives of our customers while still be financially sustainable for us. This now ties to our currently contemplated acquisition of 15% of Cell C and 15% of Blue Label Telecoms, both South African company. We are of the opinion that these investments would allow us to build and provide a new range of mobile-based product that would incorporate telecom products and financial services in a way that would revolutionize these industries in a way to-date that has not been managed – that is not managed to leverage each other in order to create larger revenue streams and increase profitability. We believe that data services will become the only currency going forward and that the real profit will be generated from the use of said data to deliver financial products and other services rather than from the date then with itself. Mobile data infrastructure similar to banking infrastructure or switching system will continue to suffer from margin erosion, while the real growth in revenue and profitability will allow in the products to get delivered via these platforms. Money transfers are good example of this principle, where the real benefit is earned by the companies performing the transfers rather than the bank rails that’s are being used to deliver them. These acquisitions will allow the company to provide its clients with a full range of products and services ranging from banking to macro financed insurance and mobile services, all of which would be integrated in the same technological distribution network and technological solutions. The company has now reached the scale whereby the cost to launch a new product or service is linear increment – is linearly incremental, but our profitability becomes exponential. In the event that, that such initiative cannot be completed for whatever reason outside of our control, we have already put in place alternatives that would provide us with an equivalent opportunity, but of course, to some extent reduce our anticipated benefit. The current expectation is for these transactions to close before the end of June of 2017, and we would be better play to communicate the final touches to our South African strategy and financial metrics thereafter. I will now discuss our international strategy and our degree of readiness to execute against the same. The restructuring of our international operations, which will allow the business to develop without any South African base impediment, sorry, I missed – jumped the page. Our South African businesses are meaningful as they are and can be by themselves, cannot provide the company with significant and sustainable U.S. dollar-based growth, which would transform the company from being a small cap regional player to a medium or large-cap institution with the global and diversified operation. This can only be achieved by the globalization of our technology products and services. First of all, we need to understand where our strengths lie and how we can use these to establish and develop new businesses in other territories around the world. Our greatest strength is that, we have proven our business models and technologies under the most difficult conditions in a marketplace that is both third – first and third world. We have been working hard in acquiring or building the support infrastructure we need in order to replicate the business model we have successfully deployed in South Africa. These puzzle pieces include, but are not limited to, the appropriate banking partnership or licenses, the ability to customize our front-end systems for local consumption, the employment of the appropriate staff, the identification of the products we intend to market and distribute, our customer acquisition strategy, and the restructuring of our international operations, which will allow the business to develop without any South African base impediment. We are now in a position to implement our international strategy, which we believe is capable of delivering sustainable 15% to 20% growth at the group level. But more importantly, of a global and diversified strategy rather than the perceived reliance have been a niche South African company that relies on a single government contract. Over the last few years, we have made a number of small acquisitions or investments such as T24 in Hong Kong, Masterpayment in Germany, MobiKwik in India and One Credit in Nigeria, which will now form the basis from which we kick start the international business model. Financial inclusion continued to be the focal point of discussion in most countries of the world. Most importantly, the focus has shifted to the SMME market, as it provides an easier access path to end users. It is far easier and cheaper to sell a product to an entrepreneur rather than to an end user directly, while also allowing its entrepreneur to provide additional services to its own client. We have thoroughly evaluated the requirements of SMMEs and founded a solution that ideally suited for them, as these provide them with basic banking functionality, the transacting platform, as well as the access to the funding they’re required to expand their businesses. We can provide this complete service in an online environment and set up a business account in less than 24 hours. By contrast, in Europe, this can take up to six months, if at all. Our systems provide all of the transactional requirements of the SMME versus account management, debit holders, EFT, ACH credit and acquiring platform, debit and credit cards, savings accounts and alike. Furthermore, we provide such SMMEs with the ability to offer banking services not only to the employees, but in certain instances to their own clients. This methodology creates a B2B model, which automatically incorporates B2B2C without carrying the substantial cost of customer acquisition. As an example, Masterpayment in Germany will offer all of its current online merchants with a digital banking facility, which will cement their relationship on the one end, but more importantly, minimize our risk exposure when lending to them as both the banking account and the inquiry will be performed by us. In addition, each of these online businesses will market our digital banking offering to their clients, some of which may will be interested in the financial products we offer, including our PayLink and money transfer solutions. In India, our participation in MobiKwik has allowed us to implement our B2C platform, which could soon be used by tens of millions of customers who wish to transact without restrictions on any online merchant sites. This breakthrough changes the entire offering by MobiKwik, as the wallet users will not be able to transact on any online site, including those that currently bar the use of the MobiKwik Wallet for competitive reasons, although, as we do not wish to accept wallet at all. As a condition to our ongoing investment in MobiKwik, we have agreed to offer our digital banking platform to all of their wallet clients, thus removing the need for them to transfer cash from one bank account to a traditional wallet on the one end, but also to have access to the financial services and products we offer, such as microfinance insurance, prepaid services, money transfer and alike. Further, MobiKwik too has realized the potential of the SMME market in part demonetization in India six months ago have gone from having 100,000 merchant clients to almost 1.5 million today. This methodology, which we have named reverse marketing allows us to acquire end customers without having to pay substantial acquisition fees and also create an environment, which is sticky for these customers thus preventing churn, which is often the result of visible, but really short-term benefit. In Nigeria, we intend to leverage our investment in One Credit and provide the same electronic banking products to their customers who currently only subscribe for macro loan. Banking each of these individuals ensures that the loan provided is paid into a bank account thus eliminating cash and its inherent risk and cost. But also online, the customer to transact using this account thus generating new to income. The visibility we will have on these accounts also allows us to minimize our credit risk and offer additional and lucrative financial services. As part of our international plan, with our open intent to capitalize on these investments to grow our international business rapidly before we enter new countries. India, Nigeria, Germany and the United Kingdom will form part – will form the basis for our initial expansion and will commence our globalization initiatives. We are well aware that for our investors to fully appreciate the strategy laid out, these need to be tangible – there needs to be tangible metrics and milestone of which they can evaluate our progress, growth and ultimately the return on the investment. We expect to be in a position to provide a lot more granular detail by the time we report on our quarter four results in late of August. Having said that, the implementation of our strategic plan internationally will require us to make further investment of approximately $10 million to $15 million over the next 12 to 18 months, and we believe the business will start to become accretive to the group within this period. More importantly, this growth will be driven by non-range sources and allow us to create direct links between first and third-world developing economies. This is yet to be done successfully by any other organization as yet as no one has been able to create the business model that is both attractive and relevant, both in developed and developing economies. We believe that [indiscernible] can offer this breakthrough by providing B2B in developed countries and B2B and B2B2C in the developing world. With this successful – the successful execution of our international strategic plan, we believe that within three years, our earnings from our international operations should exceed those of our South African operations. I will now hand over to Herman to discuss some of the business metrics and financials. Herman, over to you.