Serge Belamant
Analyst · Baird. Please go ahead sir
Thank you very much, Dhruv. Good morning to all of our shareholders. For our first quarter and the start of the new fiscal year, I will spend most of my discussions focused on our strategy and are we intent to create a new impetus in our rand and our currency based earnings. At the same time, I will highlight, are we planning to reduce our risk profile by relying far less on government contracts and on the South African rand. Our results are pretty good year-over-year, but EPS was down sequentially, despite bitter exchange rate, share buybacks, repayment of debt and the like. Our international businesses are showing great potential, and as a result of strengthening our management teams, our pipeline is growing meaningfully. But there is of course lag what we have achieved in South Africa thus far. To summarize our Q1 2017 performance, revenue of $156 million grew 10% in constant currency and was driven primarily by higher EPE transaction growth, lending in insurance and our master payment and T24 acquisition internationally. Our fundamental EPS in Q1 was $0.48, down 9% in constant currency, probably due to the issuance of 10 million shares to the IFC. During Q1 2017, we repurchased 3.1 million shares for approximately $32 million, which is more than our repurchases in all of fiscal 2016, while also making an unscheduled debt repayment of approximately $27 million in Korea. Net 1 is a technology company that utilizes its own technological breakthrough and products to provide affordable, flexible and secure financial services to the unbanked population of the world. What must be understood here is that technology changes extremely fast, and as a result, our ability to keep up with global trends and developments and improve our own technological solutions is probably the one of our greatest strengths. Certain technologies are implemented only in certain countries and not necessary across geographies and the ones, the top financially successful are those that are the most applicable to that particular market. A country specific level of development, regulation and infrastructure is thus a significant bearing on any technology product or business model. As an example, M-Pesa in Kenya did a superlative job and constructed a network of individuals and agents who act as computer hardware such as an ATM or point-of-sale device. Although a wonderful solution in Kenya, M-Pesa failed in South Africa, as South Africa’s national payment system is of a virtual nature and banking and forfeiture is meaningfully more established. This means that there is no need for the M-Pesa business model as better models already exist. Regulatory involvement also play a massive part in different countries, as these, when they exist, and are mature, can normally frustrate progress and innovation in order to protect the established players and legacy systems and when unavailable or not well enforced, open the door for opportunities that normally would simply not exist. It is with this experience in mind that we have tailored our products and technologies, so that they are able to operate under any legislative framework or independently of a country's infrastructures readiness. It is therefore the Net 1’s focus to ensure that the technologies we can -- we use can cater, not only for the needs of today, but more importantly also for the needs of tomorrow. Client acquisition and more importantly, client retention will become increasingly important as it becomes easier and easier for clients to swap platform, products and supplies. With this backdrop in mind, I will discuss the strategic rationale for the acquisition of approximately 14.5% of Blue Label and its impact on both the South African and international expansion activities. I would also like to update you all on all our current discussions with SASSA and of course on the pipeline for our international business activities. Let me first address SASSA and how to the best of our ability, we see our business with the South African government going forward. SASSA remains the most critical organ of state in South Africa from both a political and social point of view. The Minister of Social Development, Bathabile Dlamini who also holds important position of Chair Person of the ANC’s Women’s League has made it clear that she, as well as the state, would like the SASSA system to be operated by SASSA. She has also expressed the desire that the terms and condition associated with the use of grant money be determined by the Departments of Social Development. We refer to it as DSD and SASSA, we thought it limited the other related legislative frameworks. DSD and SASSA are fully aware that social assistance is crucial to the stability of the country and can also be used to assist with the socioeconomic development of rural areas, the creation of sustainable SNMEs and the draft responsible spending by beneficiaries. With this view, it is therefore imperative for SASSA to gain total control over the management and distribution of grants and thus in source the payment function. This goal has been elusive until now due to the current conundrum created by the incompatibility between the banking and the social development, legal and regulatory frameworks. It is clear I have a familiar report and also a interaction with SASSA that SASSA seeks to gain control, so that it is able to provide the social development programs envisaged by government. The road for SASSA to realize total independence will require many changes to the current system. For example, SASSA cards are branded MasterCard and as such, form part of the national payment system and therefore must be issued by a South African bank and must conform to all of the South African Reserve Bank and Payment Association of South Africa regulations. Each card is linked to a bank account, which is by definition also subject to the same regulations. To solve this impasse, SASSA could decide to reissue cards to beneficiaries that would only be branded SASSA and would therefore not be issued by any bank. It is possible for this card to technologically interoperate with a national payment system, point of sale and ATM network, as they could and would support the common payment application. That is, the platform which adheres to the EMV standard, but allows for issue a specific functionality to be provided. The card reissuance exercise of this scale would in our experience require a period of between 18 to 24 months from the date of the decision to do so. SASSA would also need to insource a backend card management system as well as a biometric one-to-many search engine to continue to eliminate duplicate registrations and reduce fraud. Our solution and technology platform can facilitate such a plan and as they are designed to provide this form of independence if and when required. More urgently, SASSA has asked us to propose a plan that would allow for all currently issued SASSA card to continue to operate for a further 24 months after April 1, 2017. This required us to update all cards with new MasterCard and Net 1 cryptographic key sets, and expiry date, as the current expiation of date is set to March 31, 2017. If these updates are not performed by April 1, 2017, these cards would no longer be operational in terms of the EMV standard and banking regulations. Next one has designed a plan that would allow such updates to take place at SASSA offices, Net 1 base points and Net 1 ATM. Contingency plans have also been put in place to ensure that grant distribution will not be infected after April 1, 2017 or during the SASSA insourcing or transition period. Net 1 continues to work with SASSA to achieve the objectives without any impact to beneficiaries and await SASSA’s decision to proceed according to the proposed plans. Also, any SASSA business continuity is welcomed by Net 1 if under favorable terms and conditions. Such continuation also limits our plane to utilize our mobile infrastructure to market, sell and support our financial inclusion products. This is due to the fact that our ongoing SASSA operation utilizes significant management bandwidth, while also preventing 2,500 of our current employees to focus on financial inclusion by selling and operating our financial products and services. Access to the salesforce is required in order to penetrate all areas of South Africa as quickly as possible. It is paramount for us to acquire new clients that are not wealthy and these customers, although low income earners, have increased capacity to purchase goods and services, apply for loans and insurance, perform money transfers and utilize prepaid services for electricity and water. After much consideration, we concluded that all of these 2,500 people could eventually become available to support Net 1 financial inclusion objectives. At some point in the future, we simply cannot predict with any degree of certainty when this may actually happen. We could therefore either build an additional structure ourselves or enter into some form of distribution agreement with organizations that readily have just started marketing platform available. We identified a number of platforms ranging from retail stores to small and medium enterprises, but could not find one. They did not either compete with us directly or one which could use our infrastructure in a reciprocal manner in order to gain a similar benefit. Over the years, we have engaged with Blue Label telecoms on several occasions to explore how we would work together even though we competed in a same marketplace for certain products. We did not reach a new agreement in the past, as the discussions were always focused on or the overlapping products. Blue Label has been attempting over the years to diversify their own business from South Africa and as a result invested in a e-wallet provider in India, called Oxigen, and then acquiring network of point of sale terminals in Mexico. Following our own investments MobiKwik, another leading e-wallet in India, we engage once again with Blue Label to discuss possible synergies in India and other territories outside of South Africa. We are the largest provider of the SIM card to Smart Communications in the Philippines, a supplier to MTN Africa for our VTU technology to provide top up, a supplier of security modules for use in prepaid electricity token generations and we also operate a number of advanced programs in countries such as Malawi. Our discussion with Blue Label was very constructive and it became quite clear that with many synergies between our companies which if it realizes would create greater momentum and result in shareholder value creation for our respective shareholder base. During these discussions, it also became clear that Blue Label intends to expand their presence in the South African telephony market, while also becoming a provider of financial services. These business models are very different from each other and require different skills, licenses, expertise and technology. The common factor is the salesforce, including so-called [indiscernible], mobile service centers, retail stores and the like. We thus concluded that it will be mutually beneficial to share our respective infrastructures. The end result is that we could crosssell our products and thus grow and visit your businesses more rapidly. The complementary nature of our corporation means that Blue Label’s staff could sell a banking account, insurance product and loan finance and our own staff could sell the prepaid starter pack and set an A time. Once the transaction is completed, we will define the revenue share agreements for various product lines. Blue Label also intends to repurchase a large equity stake in Cell C for ZAR5.5 billion. This created the opportunity for us to cement the spirit of our new collaboration as we agreed to invest ZAR2 billion in Blue Label in return for an approximately 14.5% of its issued share capital, which in turn will also add additional distribution in customers from Cell C. Although this deal is to be consummated pending the approval of Blue Label shareholders and other commercial Cell C related events, we, together with Blue Label, have already commenced working on defining the synergies that could be cultivated between our groups. Some of the more obvious synergies internationally include the scale and benefit that would result by extending collaboration between Oxigen and MobiKwik in India, our US banking relationship and Blue Label point of sale infrastructure in Mexico to facilitate our financial services as well as many remittances and bill payments or domestically the cross-selling of our combined products in South Africa and of course a number of savings based on economies of scale, such as the procurement of air time and electricity, SIM cards and the like. Therefore, even if the Blue Label shareholders do not approve the Net 1 and Cell C transactions, we would continue with our new establishment partnership. We would simply not own 15% of Blue Label. I must reiterate at this point that we are in favor of the Cell C investment by Blue Label as we believe it will allow us to create [indiscernible] not currently deployed anywhere in the world. Financial inclusion that includes all basic functions required such as banking, financing, insurance, mobile phone and access to all prepaid facilities and products will make our solution incredibly sticky thus limiting customer churn. We intend to continue to look at players that fit a similar profile to that of Blue label as this mixed results in the rapid growth of our salesforce and thus the acquiring of many more banking customers. We are of the view that such an approach would result in customer acquisition that could surpass 5 million new customers in the next year or two, which in turn will have the effect of doubling the profitability of our financial products and services. In South Africa, we continue to grow our EPE customers, which is now approaching 1.7 million, 1.8 million clients. These clients derive benefits from our EPE accounts by, a, not paying any monthly account fee, b, been provided with a free basic life insurance policy, c, lower onerous ATM transaction fees, d, mobile access to advanced air time and electricity products, e, access to SASSA paypoint, f, use of the MPS point of sale and ATM network and g, access to micro finance and comprehensive life insurance policy. It should be noted that SASSA as earlier this week published that it is the intention of DSD to provide life cover for elderly beneficiaries. DSD estimates the cost of such insurance to be between 37 and 70 range per month. Although we do not know when such a scheme will be launched by SASSA, we would qualify for it on what the terms and conditions or the benefit would be. We are confident that our Smart Life policies, which are designed to meet the needs of not only beneficiary, but also that of their families, will remain the preferred option for our customers. For comparison, I will also note that average price of our policies is around ZAR37.2, which is right at the lower end of the SASA a predicted estimated cost. We will continue to provide products to our customer base at prices that are the lowest in the market and with the functionality that is necessary for these to improve the quality of life of all of our users. We are continuing to develop new and innovative products in, for example, our planned medical insurance as well as portals that will allow unemployed citizens to work on an ad-hoc basis or to find permanent employment. [indiscernible] continue to experience customer growth. Even though many in the media have blamed this portal among others, to be abusive and insecure and in turn lead into unauthorized deductions, we have worked arduously to understand the issues beyond these accusations, knowing that our initial technological solution was no different to what is implemented by others banks in South Africa. Our research has revealed that due to the trust and ignorance of many of our customers, it became too easy for unscrupulous individuals, many of whom, are relatives of the beneficiaries concerned to simply abuse the channel and utilize it often without the knowledge or approval of the actual account holder. As a result, we have introduced our biometric solutions, which are far more secure than pin based authorization models for obvious reasons. You know that you could tell this for any unauthorized usage and provide leadership for the industry to try and resolve this endemic problem. The solution was implemented in Q1, 2017 and initially resulted in a decline in transactions, as beneficiary register for the new product and become accustomed to its operation. We believe that the decline we experienced will be made up very quickly and actually allow the portal to grow its number of users in a very short space of time. Let me now briefly touch on a few international initiatives in our pipeline before handing over to Herman who will go into more detail along with the financials. We are pleased that we have now installed and are operating our pilot system in Uganda with the Ministry of Health. The system is initially targeted at all electronic information exchange that is required in the medical profession. The final system will require all government employees to be registered using our biometric registration system and the allocation of the medical benefits to their current account. All government employees will then be able to visit hospital or clinics using their smartcard as an identification and payment instrument. Once the 30-day pilot is being concluded successfully, the contract we have negotiated with the Government of Uganda will be signed and the project will be deployed nationally. We will provide more details at that time. We have also rolled out a pilot system in Zimbabwe as part of our first WFP [ph] initiative. The pilot has so far proved extremely successful. Once WFP has signed off on the pilot system, the same will be deployed across the whole of Zimbabwe and then rolled out across the remaining 11 countries in our region. Separately, Zimbabwe currently faces an acute shortage of physical currency, which in turn has created an opportunity for us to deploy our system outside of the WFP, more specifically with local farmers and government. Our solution can assist with the payment of wages and the purchase of goods and services we thought using cash, thus solving the ever growing cash shortage in Zimbabwe. Since our restructuring and a subsequent employment of the new salesforce and business intelligence department, our pipeline has grown significantly. We now have written interest from countries such as Mozambique, Malawi, Ethiopia, Angola, Kenya and Benin. More countries will enter our pipeline as a result of our initiative and collaboration with the IFC. Although it is early days, our master payment and T24 acquisitions are tracking according to plan. We are pleased to report that we have been awarded our e-money financial institution license in Malta as well as in the UK. We feel that it would be more prudent to obtain both licenses, specifically while uncertainty remains as a result of Brexit. Master Payment, our German subsidiary is launching the activities in Europe, namely Italy, France, Spain and the UK while T24 will continue to provide the group with access to the market in the Far East as well as the licensing system will require for us to operate in a worldwide basis. In India, during Q1, 2017, we concluded our first investment tranche in MobiKwik of approximately $15 million as part of our agreement to invest up to $40 million of earnings to US. MobiKwik is the second largest digital wallet in India with 35 million customers, 30,000 online merchants and 70,000 offline merchants and processes 1 million transactions per day currently. The growth continues to be exponential. Since our investment just over two months ago and they’ve added more than 3 million customers. We are pleased to have already concluded our VCC agreement with MobiKwik, allowing all of the customers’ access to our virtual card technology, potentially making it one of the largest virtual card deployment by anyone globally. Our VCC technology enables wallet users universal access to spend anywhere Visa or MasterCard is accepted, adding significant value and flexibility to the users. It also opens the potential to introduce new standalone use cases in areas such as gifting, which according to a recent survey, is expected to see a 400% increase during the festive season in India this year. And equally important with two-thirds of customers have expressed a preference to receive digital cards as opposed to physical ones. Together with MobiKwik, we are currently in the final stages of identifying and contracting with various local partners and target to launch the product during our fiscal third quarter of 2017 and believe that we should be able to add over 5 million VCC customers per year after launch. Our strategic relationship with MobiKwik means that VCC is only the first product and multiple other products have been identified to launch over the next 12 months. Meanwhile our project with Oxigen continues to scale. Oxigen is a B2Cspace, is another large digital wallet player roughly with 25 million customers. In addition, their B2B and remittance business is one of the largest and supported through the extensive network of more than 200,000 agents. As of October 31, we had over 360,000 registered users on the virtual Visa product, up to 250,000 at the end of June. With the Diwali festival in October alone, we have processed more than 250% higher volume than the prior three month average. As previously mentioned, part of our Blue Label transaction rationale involves India where we intend to identify the opportunity across all organization to foster collaboration in order to introduce new scalable and relevant products in India that will differentiate these businesses in a competitive market and leverage the Indian government’s initiative to facilitate financial inclusion to all Indians across the country. To conclude, we believe that our restructuring which focuses certain executive on specific tasks, our acquisition strategy that grows our foreign currency top and bottom lines and also provides us access to new and skilled management teams, our diversification efforts in South Africa that will reduce concentration risk and increase the group's revenue and profitability and our co-operation with Blue Label should result in meaningful earnings growth for all of our shareholders, which in turn will create further value. Thank you very much for your time and at this point, I’d like to hand over to Herman. Herman, over to you?