Segre Belamant
Analyst · Baird
Thank you very much, Dhruv. Good morning to all of our shareholders.
During our third quarter of 2016, we continued to make meaningful strides in safeguarding the long-term strategic but sustainable growth of Net1. Through the ongoing execution of our mature and new businesses, the introduction of new products and services, our new partnership with the IFC and the acquisition of a number of small but focused acquisitions. The weaker rand had its most significant impact on our year-over-year dollar-based results so far, creating a 55% headwind this quarter. Fortunately, the rand has recovered to some extent from its loss, but still remains a material headwind for the next few quarters. As the rand remains unpredictable, it is key for the company to accelerate its plan to achieve internationalization.
Quarter 3 2016 revenues of $135 million grew 20% in constant currency and was driven by a combination of our stable recurring businesses aided by further expansion of our new initiatives. A number of these initiatives still require investment to scale and, therefore, the expected contribution to profitability will lag until each of those initiatives achieves critical mass. The good news is that some of our South African initiatives started scaling during the third quarter of fiscal 2016 and should continue into the remainder of the year, while some of our international activities should follow suit during the second half of calendar 2016.
Our fundamental EPS in Q3 was USD 0.43, which was meaningfully lower in dollar terms and 1% higher on a constant-currency basis. During the third quarter, we continued the investment we began in quarter 2, given an opportunity to expand our branch networks, ATMs' installation and sales and support staff to capitalize on the demand for our products. These actions, therefore, resulted in a additional costs which we recognized during quarter 3, through -- though these costs were sequentially less than those incurred in quarter 2.
During the third quarter, we also repurchased roughly 1.3 million shares or approximately $13 million; and for the year, have repurchased 2.1 million shares for roughly $24 million. The company has sufficient authorization remaining and will, thus, when possible and at the board's discretion, continue to effect buybacks when these are deemed to be in the best interest of the group.
EasyPay Everywhere has begun to achieve meaningful scale as we see increased transaction volume growth and expansion of our Financial Services offerings. EPE has now registered 1.2 million clients who, in totality, performed more than 6 million transactions a month, with a value of approximately 2 billion [ph].
On average, each of our clients make use of our ATMs, point-of-sale and USSD portal as well as both our microfinance and insurance products. I'm pleased that we are now reaching the stage where customers look to us as a service provider to whom they can access any financial product or services, which are easily accessible and at costs which are the lowest in the market.
When combined with our biometric authorization solution, our clients can enjoy the highest level of security that protects them against any attempts to perform unauthorized or illegal transactions. Security has become a key factor, as many of our clients who were previously excluded from accessing financial products and services are often targeted by individuals and companies with intentions that are not always honorable. Biometric verification leaves an audit trail of both the client as well as the service provider that cannot be by replicated by either party, thus, eliminating illegal transactions and creating an ecosystem that is transparent and auditable.
I'm excited that we can now enter into Phase 2 of our EPE expansion strategy by activating our mobile units. These units will provide us with the footprint we require to access the many millions who do not reside in close proximity of our branch network. We expect a new acceleration in EPE registration, as we can now tackle the population that we do not currently access. We estimate that we should be able to triple our customer base over time using our mobile network.
As our branch network becomes saturated, it must be mentioned that our mobile teams have been trained to not only register EPE clients but also to offer our Financial Services, including our microfinance and insurance products. By definition, we expect accelerated growth in these 2 areas as well.
Next week, we will close our transaction with the IFC, and I look forward to our association going forward. We both certainly believe that the combination of IFC's footprint and expertise together with our proven technology will truly allow us to address the needs of the global unbanked population in a far more aggressive manner. Far too much time has been wasted due to many organizations protecting data and thus dwarfing innovation and, as a result, preventing financial inclusion for all. We believe that our mission to continue to disrupt existing business models and technological platform will be easier to accomplish simply because of the IFC's reputation and commercial investment.
To leverage our relationship as much as possible, we are creating an Advisory Committee comprising of senior individuals from both entities to identify and evaluate organic and inorganic opportunities in emerging countries around the world.
Herman will give you the numbers, but let me spend a few minutes on our cloud and mobile-centric activities, including EasyPay Everywhere and ZAZOO as well as highlight some of our new products and what they mean for the company.
This quarter, we developed certain new products which will continue to supplement our core offering to all of our clients. These products have been incubated over a period of time and are ready to roll out, and have been tested in a live environment.
The 4 I want to highlight for now are: a, medical insurance; b, mobile educational services; and c, our cloud-based world-class STS 6 [ph]-certified solutions for electricity; and d, transportation.
A, our medical insurance product is designed to provide the most vulnerable access to the first level of medical care in close proximity of where they reside. Our sophisticated solution will interoperate with a client's mobile device, allowing them to be alerted of close proximity visits, times and locations. This medical insurance will allow for clients to consult medical staff who will ascertain the nature of the possible health problem with experience and provide the way forward for the client. In many cases, the medical care can be provided immediately. If further care is required, our staff will make the necessary appointments and, if required, provide the means, including the funds, for clients to be examined in the most humanely dignified manner possible. The system will assist hospital, clinics and pharmacies with scheduling, staff management, medicine distribution and other fundamental factors of medical service. We believe that we have the ability and infrastructure to provide such a service; and have identified numerous partners that wish to assist with this ambitious but socially responsible and life-enhancing solution. We are currently investigating the latitude of [indiscernible] medical [indiscernible] that govern the health insurance as well as medical [indiscernible] in South Africa. This initiative is an over extension of our vision to provide a complete service to our clients throughout South Africa.
B, our educational product is based on leveraging our USSD mobile platform, which services in excess of 5 million clients monthly. Educational content is readily available in South Africa and includes both informative as well as educational content. For example, HIV/AIDS information, recognizing malaria symptoms, filling in bank application forms and the like will be provided as well as basic skills programs such as the literacy and numeracy. The system will allow our clients to subscribe for a range of specific programs, affording them the ability to acquire basic skills or improve the understanding of many day-to-day functions and processes. The system allows for sponsors to provide content or educational institutions to sell their courses via our distribution channel. Once courses or modules are completed, the result as well as the candidate's basic contact information will be shared with micro-jobbing and recruitment companies to assist our customer base in finding employment.
C, STS, which is a secure standard that allows information exchange between point-of-sale devices and electricity or water meters. Such a standard has been approved and implemented widely in countries such as South Africa, Nigeria and the Philippines. There are in excess of 60 million electricity prepaid meters that have incorporated the STS standard. We are the sole provider worldwide of STS hardware security modules used by utilities, retail manufacturers as well as vending platform providers across all of these territories, who choose our technology to securely manage the sale, distribution and payment for electricity, gas and water. The latest modification to the STS standard was initiated [ph] by the fact that all existing meters would need to be updated before November of 2023, after which, existing tokens would not be accepted. To solve this massive potential problem, we have developed a new standard for our security module called the STS 6 [ph] as well as offering a cloud-based interface solution for all solution providers, including token generators, providers of -- and payment of system operators. This solution is sold on a transaction-fee basis when compared to existing ones, which is based on a one-fee model. And thus, such a new solution could directly or indirectly generate substantial revenue for us over time. Our security solutions have become the Windows or Android operating system in the field of STS-based solutions for all participating countries.
D, South Africa is largely serviced by taxi; not like the New York cabs or Uber, but 15 to 20-seater mini buses which provide the primary mode of transportation across most of the country. Our solutions will help bridge the gap between taxi owners and drivers, eliminate fraud and revenue shrinkage, all the while starting to access electronic payments, including contactless cards. Our new SASSA and EPE cards will be contactless and these potentially allow more than 10 million people to pay for their primary mode of transportation electronically across 100,000 different taxis.
Shifting to EasyPay Everywhere. Our strategy is to convert as many unbanked and under-banked customers as possible, including grant beneficiaries to our new EasyPay Everywhere account. We have now in excess of 1.2 million EPE accounts, just 10 short months since we introduced the product. We also have approximately 2,000 people across all 9 provinces of South Africa focused on our financial inclusion products, handling sales, operations and management.
The value proposition for an EPE customer is summarized as follows: one, access your fully transactional and functional banking account at no cost; two, access to a wide array of products that they require but at a fraction of the cost and in a significantly more convenient manner; three, the ability to build a formal credit history, thereby, enabling them to be included in the formal financial services sector with anyone and anywhere in the country; and four, increasing their savings and having the knowledge that the bank will continue to find ways to introduce products that will make their lives simpler, cheaper and safer.
Our EPE customers also enjoy reduced charges when using our EPE valid ATM network. We now have 118 physical branches and 827 ATMs deployed. At the end of April, we've processed 900,000 transactions with a value of over ZAR 800 million. As we deploy more ATMs and sign up more EasyPay Everywhere account holders, we should continue to increase the transaction volumes on our ATMs, resulting in potentially up to a four-fold increase in the overall fees we generate, even through our fee -- even though our fees are less than those charged by other banks.
Moving on to our Financial Solutions offering. You might recall that in March 2015, new regulation was passed to introduce more stringent affordability assessments criteria, which we welcome and introduced immediately. This did, however, resulted in the strong reduction in -- of our loan book during -- at the end of quarter 3 2015 due to a larger number of declined applications, as they did not reach the new standard. The book remained at about ZAR 490 million to ZAR 495 million in Q4 2015 and Q1 2016. However, with an expanded branch network, a larger EPE customer base and favorable seasonal trends in December, we saw a sharp increase sequentially in the loan book during quarter 2 2016 and ended the quarter with a loan book of approximately ZAR 687 million. Despite the lack of any festive season in Q3 2016 and a more challenging macroeconomic environment driven by drought-induced food inflation, our loan book remained healthily at around ZAR 662 million.
Starting with our current June quarter, we will anniversary the regulatory change and our lending business should return to demonstrating strong year-over-year growth. In addition, our sales force in some provinces are actively marketing and selling our new insurance products. The growth in this business remain constrained by our ability to identify and recruit very specialized skills as required by the insurance regulator.
At the end of April, we had over 85,000 policies. And although these numbers are not significant as yet, we believe that once we have deployed the required staff in all provinces, the contribution from insurance should become more meaningful, as we have experienced with all of our other financial inclusion business products.
Another benefit from having a life insurance license is that we were able to differentiate EPE by providing customers free basic life insurance cover.
I will now spend a few minutes on our mobile-centric business, ZAZOO. ZAZOO has made demonstrable strides, particularly internationally, during the last quarter. We have become a certified third-party processor in the EU with MasterCard, which, combined with our recent deal with Masterpayment and strategic partnership with Bank Frick, will provide the foundation required to own the entire value chain and to control and operate a customer-centric and enterprise payment product end-to-end in the EU.
As a result, we look forward to launching into this market with these offering in the next few months. The quiet launch of our seamless mobile-based remittance solution has shown great results today, with folks at WorldRemit in the U.K. being our first client. We commenced our WorldRemit project, initiating international remittances into South Africa during February 2016, and the initial beta programs update has been very encouraging. In 3 short months, we have seen $8 million move through the platform. We will continue to build this product road map and focus heavily in the coming months on customer acquisition, formally expanding into the SADC region. What is also important to note about this product is that the revenue we earn on this project is largely through fees paid by the sender which, in our case, means hard currency revenues.
Our Uber relationship continues to strengthen. So much so that we are now the only virtual card program operating with a taxi service. In South Africa, we have enabled drivers cumulatively to take the equivalent of 2 trips around the world on Uber, all of whom would never have been able to use the services without our Virtual Card offering.
Our programs in India continues, as our Oxigen Wallet partnership gains momentum. We launched our MVC technology in India with Oxigen in January 2016. We started with a beta version of the solution a little over 3 months ago, and we were very pleased to have gained 180,000 [ph] users clearly through self discovery or word-of-mouth. Oxigen Wallet has over 15 million users, and has now only just begun advertising the product. We are excited to see the takeup rate in India over the next 6 to 12 months.
All of our mobile initiatives span the developing and developed world, and solve the issues we have identified: mainly interoperability, accessibility and security, especially for card-not-present transactions. Our international operations, barring Korea of course, are still in development stage and will continue to require some investment for the foreseeable future.
In South Africa, we remain focused on introducing and growing our B2C and B2B offering and expanding our value-added services. From a financial and metric perspective, ZAZOO's revenue grew 31% year-over-year in constant currency, and for the second consecutive quarter: processed more than 100 million transactions in Q3 of 2016. Meanwhile, our mobile value-added services in South Africa and elsewhere continued to grow. Umoya Manje posted 55% to 56% transaction growth over quarter 3 of 2015, while Power Manje transaction grew 82%. We now light up more than 800,000 households on a monthly basis. Similarly, Pasavute in Malawi sustained its momentum, with year-over-year transaction growth of 67% in Q3 2016. To stress again, on our value-added services, the reason for our success with this project is because we provide a solution that is convenient, easily accessible and affordable and is, by far, the cheapest of any formal or informal alternative.
To reiterate, on our mobile-centric business, we remain intent on building ZAZOO into one of the leading mobile fintech companies globally. We already have built sufficient scale in this business, both in terms of revenue and, more importantly, profitability. And with the current and rapidly growing pipeline, we continue to hold ZAZOO to an extremely high standard of delivery.
In April, we acquired 60% of Masterpayment in Germany and entered a long-term strategic relationship with Bank Frick. Masterpayment provides payment and acquiring services for all major European debit and credit cards, involving invoicing for online retail, digital goods and content; and through Bank Frick, flexible working capital, financing through its Finetrading solution. Masterpayment has a client portfolio approximately 5,000 registered merchants. We recently concluded a workshop with the Masterpayment team and look forward to rolling out an aggressive customer acquisition plan as well as the integration of our core technology to bolster the market positions through our world-leading technical offering.
I'm pleased to announce that we have finally received the first order for our smart cards from the WFP. The first country in which our technology will be deployed is Zimbabwe. It's exciting that after almost 14 months of negotiating and waiting, we are finally being tested on the ground, where we know we will perform successfully, as this project will no doubt open the door for other countries to follow suit in the very near future.
Lastly, I would like to update you on SASSA. We have had one meeting with SASSA regarding their plan which sought to take the payment system over in-house, as directed by the constitutional codes of South Africa. The task of taking the system in-house is complicated and complex. For example, if the system actually remains open, as defined by the SARB, or the South African Reserve Bank, a bank will then -- would have to be used to issue the SASSA-operated card, resulting in the same situation at SASSA in calendar '15. That is, they would be subject to the South African Reserve Bank and by the rules -- by Payments Association of South African rules, and with us not being involved, in any way, in providing the solution. The system will, thus, not be deemed to be in-house but simply outsourced. This would require a new tender and, possibly, combination by the constitutional court. Implementing a closed system is technically possible due to our morphing solution but possibly not desirable from the South African Reserve Bank or Payments Association of South Africa's point of view. Of course, a closed system solution would offer SASSA a real in-house-based solution, which they could operate and control in all ways possible. This issue, and many related others, make this transition extremely difficult for SASSA, as the priority remains, as per the constitutional court's directive, to be in the best interest of the beneficiaries. We will keep all of our shareholders updated as this process unfolds over time.
To conclude, outside of the impact of repatriating our South African cash reserves, the company remains poised to deliver sustained growth over the years to come in many of these businesses, including internationally. We will continue to strive to extend the longevity of our business contract and to improve the quality of our earnings for the benefit of all of our shareholders.
Thank you very much for your time. And over to you, Herman.