Serge Christian Pierre Belamant
Analyst · Baird
Thank you very much, Dhruv. Good morning to all of our shareholders. On today's call, I will provide an update on the accomplishments and developments in fiscal 2013 and share some perspectives as we look out to fiscal 2014. For quarter 4 2013, we reported revenue of USD 118 million, which is a year-over-year increase of 25% in constant currency. Fundamental EPS in the quarter was USD 0.28, an increase of 22% in constant currency despite the inclusion of USD 9 million in implementation expenses related to our new SASSA contract. Our core established businesses, which includes CPS, KSNET and EasyPay, together in fiscal 2013 accounted for approximately 80% of our revenue. We've concluded our bulk enrollment during the quarter on time and in accordance with our agreements with SASSA, despite enrolling a significantly larger number of beneficiaries than originally planned. During quarter 4 2013, we have paid approximately 9.6 million beneficiaries, almost ZAR 9 billion per month. The complexity and challenges in rolling out the project of this magnitude is unmatched providing further evidence that SASSA chose the best solution when awarding its national tender to us. It is therefore no surprise that earlier this week, MasterCard recognized SASSA and this implementation as the best social grants payment program worldwide. Many articles have been written about the success of this project since then and I firmly believe it is important for me to pause at this juncture and to spend a minute or 2 to acknowledge different entities and personalities that made this massive initiative plausible and possible. First and foremost, credit must be given to our South African government and its Ministry for Social Development led by the Honorable Minister Bathabile Dlamini. Her vision, dedication and unwavering goal to provide the best possible service delivery experience to the most vulnerable citizens of South Africa has been accomplished and to date without any doubt. Secondly, minister Dlamini's SASSA team, headed by CEO, Ms. Petersen, has proven that focus, hard work, selflessness and passion will always win the day regardless of the forces that always attempt to derail what is right and socially responsible because of either political or commercial gain. Thirdly, MasterCard, which has made the decision to support the government's programs and financial inclusion initiatives even when these compete with the existing financial models. Fourthly, Grindrod Bank, which show an opportunity to enter the retail space and become organized, one of the largest, if not the largest, card issuer in South Africa. Last but certainly not least, Net1 and its fully owned subsidiary, CPS, Cash Paymaster Services, the company to which SASSA awarded the tender to distribute welfare grant to, on a national basis for 5 years. Net1 is to date enrolled in excess of 21 million South Africans, some of whom are babies as young as 3 months old. Net1 employed and trained in excess of 5,500 temporary employees to achieve this goal in less than 12 months. In addition, Net1 deployed its banking platform in association with Grindrod Bank which platform allows for both off-line and real-time processing of millions of transactions per day. The Net1 technology is 100% EMV compliant and allows beneficiary to be biometrically verified, which is a worldwide innovation. Net1's authorization systems process, at peak times, more than 550,000 transactions per hour with response time under 1/3 of a second. Net1 selected MasterCard as the brand with which to launch its technological innovations and certified its card solutions with EMVCo certifications partners, namely FIME and Thales for CAST certification. Net1 provides its own biometric One to Many search engine and its own matching algorithms. Our biometric database is the largest biometric database in the country with more than 200 million fingerprints and 10 million voice prints. Net1 also provides a MasterCard issuing platform, a fully integrated banking platform, as well as a myriad of advanced secure mobile solutions, which Net1 believes will change the way banking is performed today in South Africa and in many other developing countries of the world. Net1 is, over the last 20 years, committed and focused on providing payment solutions to all citizens of developing economies and has become, in many fields, a disruptive force, which hopefully will accelerate inevitable change to business model and outdated technological solutions, resulting in lower cost, better functionality, personal security and the financial inclusion of all people regardless of their financial or social status. Our experience in South Africa has demonstrated thus far that not only does our technological solutions identify and eliminate duplicate grant registrations, but also lead to a number of non-eligible beneficiaries returning the existing cards because they fear being caught out during the reregistration process. From SASSA's original database, approximately 370,000 grant recipients have not been registered at June 30, despite SASSA's best efforts to reach them all. SASSA has stated that these grants will be suspended in September should the beneficiaries not come for enrollment. While some beneficiaries may trickle through, we believe a large proportion may not reregister as they were not supposed to be receiving grants in the first instance, and thereby fear getting prosecuted. By suspending such a large number of grants currently being paid, SASSA should save the South African treasury billions of rands per annum over and above savings already achieved from lower service delivery fees. Equally likely, however, SASSA may reinvest such savings in providing assistance to those who need it most. As you know, our SASSA contract was challenged in court by AllPay, one of the previous contractors. We are very pleased with the Supreme Court ruling at the end of March, which unanimously ruled in favor of SASSA and us on every single count. On April 18, AllPay filed an application for leave to appeal the Supreme Court's ruling to the Constitutional Court, the highest court in the country. And SASSA and us are opposing the application on the basis that it does not raise any constitutional issues. AllPay's previous appeals to the Constitutional Court before the Supreme Court hearing and ruling was rejected at that time. The Constitutional Court has set a date of September 10, 2013, when they will hear the arguments from all of the parties before deciding whether, firstly, to grant leave to appeal and if so, to make a ruling on the merits of the application. We cannot predict the timing or outcome of the Constitutional Court proceeding but should they decide not to hear the matter or rule in our favor, it will bring to an end this long and arduous legal challenge. As it relates to the U.S. government investigations, we continue to cooperate with authorities and several of our executives and directors have been interviewed and that process is ongoing. These investigations, however, continue to cause a burden on the company, both financially and operationally. We continue to devote substantial time and resources to respond to the investigations, which has come at the expense of focusing on certain strategic areas of the business. Our substantial legal costs are incurred in the U.S. and we have to upstream rand at unfavorable exchange rates, while also triggering additional taxes in order to meet obligations. These investigations and the subsequent decline in our shipments [ph] have also resulted in us being unable to conclude our BEE transaction. We continue to expand substantial efforts to attempt to reassure our existing and new customers and partners that our business continues to operate normally. We have also had to respond to certain South African regulators who have expressed concerns regarding potential acquisitions or product offerings such as insurance. And we have stated before, we believe it is imperative that we conclude the BEE transaction to demonstrate our commitment to the objectives of BEE and compliance with the established codes of good practice and transformation charters. Despite these tiring, demotivating and emotionally stressful challenges, our staff members remain committed to the group and its vision and have not wavered in their duties or motivation. And I commend them all. Our South African business, which incorporates CPS, merchant acquiring EasyPay FIHRST and our Grindrod Bank underwriting contract, is focused on becoming the largest card issuing organization in South Africa, targeting, first and foremost, our existing 10 million cardholders and additionally their family members as well as all of the citizens who live in or in proximity of the areas we visit and service on a monthly basis. Through our 800 mobile banking vehicles, we visit in excess of 10,000 pay points throughout the country. We intend to leverage this infrastructure to not only service SASSA beneficiary, but also to service all of those citizens who also require our low-cost banking service with all of its functionality such as our biometric based security, our money transfer system as well as all its associated financial services. We provide all of our services in compliance with various South African laws and regulations. The lines between EasyPay and our other South African transaction operations are blurring as we begin to process more and more transactions across multiple customer segments and new delivery channels. EasyPay is an integral part of our distribution network and given its growing importance in the country, has continued to gain traction with new retailers, daily shares and the like. EasyPay will play a more and more important role in providing our millions of bank customers with value-added services from which we will derive new revenue streams. Meanwhile, we remain actively engaged with MasterCard in pursuing opportunities for our UEPS/EMV solution in multiple geographies. There have been several tenders we have responded to jointly and in some cases, we have hosted delegations from countries wishing to see what we have accomplished in South Africa. None of these tenders, however, have yet to be awarded. Our mobile solution division, which now incorporates Pbel, has been focused on the integration of the various smaller business units, as well as creating strategic plans for VCC, variable pin, kiosks, voice biometric solution and of course, our mobile wallet related opportunities. We have made significant progress in refining the structure and business model in which to scale going forward for MNOs, financial institution, loyalty scheme operators and health care payment contractors, while also rationalizing redundancies with projects that have not delivered or are not likely to be economically viable. Despite spending a significant amount of time on structuring the business so as to yield the best possible synergy, we have commenced with a number of new opportunities, including the launch of a product called Yumoyac Manje [ph], which means Airtime Now [ph] in South African, which allows our customers in South Africa to electronically purchase prepaid airtime or hybrid [ph] contracts immediately using our mobile wallet. During the first 25 days of operation, we have already registered in excess of 850,000 users who currently effect more than 200,000 transactions per day. We believe that this strength will continue and expect the number of customers to increase substantially over the next 2 quarters. We also intend to launch new products targeted at the same customers and thus increase the average spend per customer. While the individual ticket items are relatively small, over time, volume would make this income stream very meaningful to the group indeed. VCC is finally getting momentum and 2 sizable deals are being finalized with the combined potential customer base in excess of 80 million users. We hope to see some strong traction in this field very shortly. Our NUETS and its groundbreaking UEGS platform and MediKredit and its real-time claim adjudication system continue to attract attention from many different governments in various jurisdictions. We are currently strategizing how to exploit these technologies in an unfettered manner. These businesses have long selling cycles, require ongoing bridging finance and would probably strive better in a more entrepreneurial environment. We are exploring the possibility to restructure these businesses by introducing partners who can add value, not only in financial terms, but also in focus time and personal contact with a potential customer base. Finally, for KSNET in quarter 4, we posted 14% local currency revenue growth, accelerating modestly from quarter 3 and once again driven by solid gains in our core card vend business and meaningfully stronger growth in our smaller but higher-margin banking vend and payment gateway business, as was the case with the prior quarter having largely completed a special promotions for agents, capital expenditure requirements in Korea were lower than a year ago and both these strengths help drive year-over-year revenue and operating income growth. Looking ahead to fiscal 2014, we will continue to provide the highest level of service to SASSA and the South African citizens and identify additional cost savings opportunities for government. Consistent with our strategy, in 2014, we have already begun to increase our focus on providing additional services, including UEPS-based loans, airtime, electricity to our cardholder base, whilst addressing multiple opportunities in South Africa, Korea and other international markets. Our UEPS/EMV technology, which, together with our mobile division, and the products such as VCC, delivers an integrated and comprehensive payment solution for both the developing and developed worlds. To conclude, we expect fiscal 2014 to be an inflection year, with the growing top and bottom line. The timely and successful resolution of the legal challenges and various investigations and the creation of real and long-term shareholder value. With that, let me turn over to our CFO, Herman.