Brian Mueller
Analyst · BMO. Your line is now open
Good afternoon and welcome to Grand Canyon Education's Second Quarter of fiscal year of 2018 Conference Call. On July 1, 2018, GCE consummated an asset purchase agreement with Giselle University. Prior to the transaction, GCE owned and operated Grand Canyon University. Upon the closing of the transaction, Giselle University changed its name to Grand Canyon University or New GCU. As a result of the transaction, GCE transferred to a New GCU, the real property and improvements comprising the GCU campus as well as tangible and intangible academic and related operations and assets related to GCU. And New GCU assumed liabilities related to the transferred assets. Accordingly, GCU is now owned and operated by New GCU. In connection with the closing, GCE and New GCU entered into a long-term master services agreement. Pursuant to, which, GCE will provide identified technological counseling, marketing, financial aid processing and other support services to New GCU, in return for 60% of New GCU's tuition and other revenue. Accordingly, the results of operations discussed on this call reflect GCE's operations prior to July 1, 2018, which was made up exclusively of the operations of GCU. The results of operations in future periods will reflect the operations of GCE as a service technology provider, and it will be sum update just the progress being made by GCU and it's growing role in higher eduction. As a result of this transaction, various aspects of GCE's operations have changed in important ways. These changes include, but are not limited to the following: GCE no longer operates owns and operates a regulated institution of higher education. But instead, provides a bundle of services, in support of New GCU's operations. The services include technology, academic counseling services and support, and marketing for New GCU's ground traditional and online students. Technology services include the ongoing improvement, maintenance of educational infrastructure, including online course delivery and management, student records, assessment, customer relations management and other internal administration systems. Academic services include providing support for curriculum and new program development, providing support for faculty training and development, technical support and assistance with state compliance. Counseling services and support include team-based counseling and other support to prospective and current students as well as financial aid processing. Marketing and communications includes brand advertising, marketing to potential students and other promotional and communication services. GCE will also provide at least initially, back office services such as accounting, human resources and procurement services. While GCE has never operated as a third-party service provider, regulated by the Department of Education until now, all the services that it will provide to New GCU under the master services agreement are services that it has always provided internally in support of GCU's academic operations prior to the transaction. As a result, while GCE is limited to no experience operating as a service provided to third parties, we believe there are significant investment in technological solutions, infrastructure and processes to provide superior service to students. Our experience and expertise in the service areas our experience providing such services at the scale required for GCU to continue to operate in a manner consistent with past practices, and the fact that GCE retained all of the assets and employees involved in the delivery of such services will enable it to perform in the manner and to the service levels required under the master services agreement. It also positions GCE to engage additional University customers in the future. My objective today is to provide an overview of who GCE is as a technology and education services company. In a short term, GCE's goals are to use the people, interconnected processes and advanced technologies that have been built over the last 10 years to enable its only current customer, GCU, to be the most productive efficient and therefore, premier teaching institution in America. I want to review the major operational service areas GCE will provide to GCU, and in doing that, position GCE as a provider that has been able to support over 90,000 GCU students, and is therefore, well positioned to support additional partners in the future. The first area is program and curriculum development. GCU has total control of all academic programs, courses, content, learning outcomes et cetera. GCE, has a curriculum design and development department that will provide design services to the nine GCU colleges, especially as it relates to online delivery. This department has 70 highly skilled professionals that in the 2017/2018 school year produced 20 new programs, certificates and emphasis areas which included 279 new courses. 24 new programs are targeted for release in 2018/2019. GCE built its own proprietary system to support this work. Second, the university employees the faculty and assess all the standards for who becomes a member of the faculty, determines performance expectations, rank advancements, pay levels et cetera. GCE has a Department of 55 professionals that support university in doing this work. In 2017/2018 this department collaboratively recruited and trained 72 new full-time faculties and 707 adjunct faculties. We also provided more than 1,300 training sessions that had more than 17,000 attendees in the year just ended. GCE built its own proprietary system support this work. Third, GCU sets the admissions standards for students in all the programs the university offers. GCE has an admission support department. It has 24 full-time professionals and 30 student workers. The higher education admissions process has become increasingly complex over the last two decades. Students are earning college credits while in high school. Students are transferring from community colleges to four-year institutions. Students are transferring between four-year institutions and they are using methods other than class attendance to earn credits. GCE has developed an extremely robust, propriety system to quickly and efficiently evaluate transcripts and build schedules for prospective students. The transcript evaluation system is an automated system powered by machine learning. Its power comes from the database of previous evaluations that can then be automatically applied when those courses are seen in the future. The database of previous evaluations is constantly building, as new courses and institutions are added. Currently, there are 1.3 million courses in the database, and 70% of courses evaluated are already in the system. In 2017/2018, 194,860 transcripts were evaluated and students knew about accepted credits in an average time of 1 hour and 44 minutes. At many institutions perspective students don't have that information for months. Fourth, Grand Canyon University sets tuition, room, board and fee levels for all students it's nine colleges in over 230 graduate and undergraduate degree programs, emphasis and certificates. GCE has a financial aid department of 90 professionals that do all the processing of financial aid work for students. GCE has built seven interconnected systems to do this work. In the 2017/2018 school year, 717,306 work streams were completed, including all of filed in support of the financial aid process. Lack of financial transparency has become a major problem in higher education. GCE has built a propriety system called the degree plan calculator that provides students the cost of their entire program, not just for a semester or year, and provides complete detail regarding any loans the student takes out along with repayments amounts and options. 100% of GCU students are provided this information before they start their program. Fifth, Grand Canyon University sets optimum class sizes for all the courses in its 230 plus academic programs. On ground university has an average class size of 25, in online the average class size is 17. GCE has a class scheduling Department of 15 professionals and its own proprietary system that does all this work. In 2017/2018, there were a total of 611,638 classes scheduled for both on ground and online students. Six, GCU provides a tremendous amount of academic and career counseling to students, through its faculty. The small class sizes and extended office hours provide students with an extensive amount of time with faculty. GCE has an advising department of 360 professionals that provide the students with a practical health they need, with scheduled building, financial aid, field placements et cetera. Each student is assigned advisor that stays with them through graduation. GCE has built or implemented 11 systems that enable advisors to closely monitor students as they move through their academic programs. Just to give one example, in early alert system notifies an advisor if a students of the class, fails an assignment or shows weakness in the foundational area like writing or math. Seven, Grand Canyon University designed its learning management system called loud cloud. The system was designed around the pedagogical principles that guide our thinking about curriculum and instruction. Whether in a face-to-face or online classroom, most of the universities classes are taught in a small group environment that is instructor led, highly interactive and collaborative. Rich content that originates from a myriad of sources is coupled with a robust discussion environment. Students most often respond to the content discussion through written work. The writing assignments are designed to promote critical thinking, which is often connected to solving real-world problems. There are many systems connected to loud cloud that students will learn to navigate. GCE has a team of 155 professionals that provide 24 hours a day, 7 days a week technical support for students and faculty. In 2017-2018 school years, the team handled 252,149 tickets from around the world. There are two systems that GCE uses to do this work. Eight, Grand Canyon University sets the vision for the marketing messages that it uses to explain to the world, which is at the University. GCE has a Department of 129 professional to implement that mission. The department uses a combination of 28 systems in partnerships to accomplish its work. Grand Canyon University has three departments that would be replicated on a GCE side, when GCE takes on additional partners. First, are the 15 academic excellence centers that are on the GCU campus? These centers provide one-on-one or group academic assistance to students who want to excel in the classroom. Centers provide both face-to-face and online support. In 2017/2018, these centers provided over 90,000 sessions to over 11,500 unique students. These centers used three core systems to provide this academic support. Second, GCE provides its students with an electronic library that has 140 databases, 90,900 general titles, 224,000 E-book titles, 23,200 streaming video titles and 38,300 physical texts. In 2017/2018 school year, GCU students completed 28 million searches and 10.8 million full text retrievals. This is at a cost of $2.7 million annually. A similar electronic library would be made available through GCE to future partners. Third, GCU has a deep culture of assessments, supported by faculty technology and processes. Learning assessment and improvement of learning are reflective of the mission, vision and foundation of statements of the University. The ultimate goals of assessments are to enhance student learning, facilitate student persistence, increase faculty engagement and demonstrate purposeful effort towards institutional effectiveness. GCE has a department who will work with the faculty to support this work. GCE believes that it is well equipped to provide services to future partner institutions. First, it has invested over $200 million over the last 10 years to develop systems that automate key processes and enable it to scale to hundreds of thousands of students. Second, GCE is capable of supporting not just core academic functions, technology and marketing, but many additional key processes that surround those functions, mainly faculty recruiting and training, admissions, financial aid, accounting, technical support, assessing learning outcomes et cetera. If you look at the contracts currently in the industry, GCU would expand the total number of automated services significantly. New GCU is a separate non-profit entity under the control of our independent Board of Trustees, none of whose members had ever served in the management or corporate board role at the company. New GCU's Board of Trustees has adopted bye-laws and a related conflict of interest policy that among other things, prevent any trustee of New GCU from attending any meeting or voting on any matter as to, which such trustee has a conflict of interest, establishes a special committee of independent trustees to oversee on behalf of New GCU all matters related to the Master Services agreement and New GCU's relationship with GCE. Prohibit any trustee from having any financial interest in, our role with GCE. Accordingly, GCE's relationship with New GCU, both pursuant to the Master Services agreement and operationally, is no longer as owner and operator, but as a third-party service provider to an independent customer. While GCE believes that its relationship with New GCU will remain strong, New GCU's Board of Trustees and management will have to fiduciary and other duties that will require them to focus on the best interest of New GCU. Now, turning to the results of operations. In the second quarter of 2018, enrollments grew by 9.6% and revenues grew by 8.5%. New working adult students attending GCU’s online campus grew in the high single-digits year-over-year. Operating margins are at 24.7% for the quarter. Net revenues were $236.8 million in the second quarter 2018, an increase of $18.5 million or 8.5% from $218.3 million in the prior year period. Operating margin for quarter two 2018 was 24.7% in the second quarter compared to 25.2% for the same period in 2017. Net income was $46 million for the quarter of 2018 compared to $39.8 million in the prior year period. After-tax margin was 19.4% compared to 18.3% for the same period in 2017. Instructional costs and services grew from $95 million in the second quarter of 2017 to $102.2 million in the second quarter of 2018, an increase of $7.2 million or 7.6%. This increase was primarily due to increases in employee compensation and related expenses and faculty compensation due to the increase in a number of staff and faculty to support the increasing number of students attending the University, and increased benefit cost between years. In addition, we had an increase in dues, fee, subscriptions and other instructional supplies between years, primarily due to increased licensing fees related to educational resources, and the increased food costs associated with the higher number of residential students. As well as an increase in occupancy costs including depreciation and amortization as a result of those placing into service additional buildings, especially laboratory intensive stem buildings, to support the growing number of ground for additional students. As a percent of revenue IC&S decreased 30 basis points to 43.2%, primarily due to our ability to leverage our instructional costs and services expenses across an increasing revenue base. Bad debt expense stay flat at 160 basis points year-over-year. Admissions advisory and related expenses as a percentage of revenue increased 30 basis points to 14.5% from 14.2%, primarily due to our increased employee compensation benefit cost between years and the revenue seasonality as a result of those summer break for the ground traditional students. Advertising expenses, as a percent of net revenue, increased to 40 basis points from 11.3% in quarter two of 2017 to 11.7% quarter two of 2018. General and administrative expenses, as a percent of revenue, increased 50 basis points to 5.1% in quarter two of 2018 from 4.6% in quarter two 2017. This increase was primarily due to increases at legal and other professional costs incurred, primarily as a result of our transaction discussed earlier. We anticipate that GCU's enrollment will be at 98,500 at the end of the third quarter and 97,200 at the end of the fourth quarter. We anticipate that ground enrollment will be approximately 25,500 at the end of the third quarter and 20,300 at the end of the year. With that, I would like to turn over to Dan Bachus, our CFO, to give a little more color on our 2018 second quarter, talk about changes in the income statement, balance sheet and other items, as well as to provide updated 2018 guidance and the financial implications of the transaction.