Dennis Glass
Analyst · Barclays. Your line is open
Thank you, Al. Good morning everyone. Lincoln had an excellent second quarter with record adjusted operating earnings per share and operating revenues and earnings growth in all four businesses. The impact of pandemic-related claims on earnings continues to decline and was more than offset by another quarter of strong returns from our alternative investment portfolio. Driving these results is the execution of our reprice, shift and add new product strategy, expense management and improving customer experience from digital and virtual enhancements and a strong balance sheet, providing room for increased share repurchases. Touching on each of these. First, our product introductions are adding new consumer value propositions, which open new market segments to us, further broadens our sales opportunities of an already strong base of products, and increases our long-term sales growth potential. Our expanding shelf space and ongoing improvements in distribution productivity are effectively getting these new products into the hands of consumers, and we are achieving attractive new business returns on capital deployed. Second, we have a successful track record of increasing the expense efficiency of our product manufacturing, back-office operations and distribution functions, while enhancing the customer and partner experience. This quarter, we reported lower expense ratios company-wide and in most of our businesses. As we've talked about recently, we are about to start on another program that will further improve efficiency and the customer experience, and enable us to achieve meaningful savings. We'll be excited to provide you with more details next quarter. Third, our high-quality investment portfolio, higher statutory capital and RBC ratios along with cash at the holding company and contingent capital, all provide capital deployment flexibility. Now, turning to the business segments. Starting with Annuities, we have long been a leader in Annuities with a diversified crop portfolio that provides a broad range of customer value propositions. Total annuities sales this quarter were again strong as we grew 14% sequentially with growth across all product categories for the second quarter in a row and a good mix of product sales. Last year, we established ourselves as a leader in index variable annuities. This year, we are seeing growth in both index variable annuities and traditional VAs without living benefits. We also see ongoing market demand for VAs with guaranteed living benefits at attractive economics to Lincoln, as protected income solutions continue to resonate with customers. We had projected total annuity sales to begin the year at a similar pace to what we saw in the fourth quarter then build over the course of the year, benefiting from shelf space we added last year and are adding this year, which is driving indexed variable annuity growth opportunities. We are pleased to see sales year-to-date ahead of our expectations. Looking forward, near-term sales maybe impacted by typical summer seasonality, but we are confident that full year sales will remain ahead of our earlier expectations. Turning to flows. VA net flows were positive, and while we reported negative net fixed annuity flows, this is a direct result of past management actions taken to maintain rigorous return standards and allow us to direct capital to its highest and best use. We expect Annuities earnings to continue to benefit from new sales, growing fees on AUM from the strong stock market and our diversified high-quality in-force book. In Retirement Plan Services, we once again reported excellent results and remain well positioned with scale in our target markets of small and mid case 401(k), health care, government and not-for-profit. A broad suite of products, a competitive cost structure and award-winning digital technology. Total deposits were up 21% and included double-digit growth in both first year sales and recurring deposits. Sales continue to benefit from the success of path, our target date fund alternative. We have continued to innovate, introducing past builder income, which includes an income solution as part of a target date like investment option. This type of innovation will serve as a catalyst for future growth. Finally, we once again reported positive net flows. And while flows can be lumpy, we expect this positive momentum to persist. It was another outstanding quarter for the retirement business. We continue to excel in our target market segments as we benefit from our attractive competitive position, continued investments in the plan sponsor and planned participant experience and our expanding set of solutions aimed at helping people secure their retirement. Within the Life Insurance business, we continue to execute our product strategy that increases consumer value propositions while further diversifying our product risk profile. Our investment in new products further broadens our portfolio and supports shelf space expansion with new distribution partners, including in the P&C space. Complementing this expansion has been our continued focus on simplifying the client and adviser experience. Nearly all of our business is e-submitted and e-delivered, and our recently expanded online interview capabilities are resulting in higher placement rates at a lower cost per policy. This makes it easier for customers to do business with us and generates cost savings. Our strategies have taken hold and are driving double-digit sequential sales growth. By product category, Individual Life sales were up sequentially with growth seen in term life as well as across our expanded index UL, variable UL and MoneyGuard solutions. In addition, our executive benefit sales remained strong through the first half of the year, and we expect momentum to continue into the second half. I'm confident that actions we have taken will result in sequential sales growth, accelerating in the second half of the year as our new product offerings continue to garner additional shelf space supported by our industry-leading distribution. Lastly, on Group Protection, where we have been driving toward our target margin range of 5% to 7%. Our selective price increases as well as our successful efforts to raise persistency led to a 2% increase in premiums over the prior year period. Although sales in what is a seasonally smaller quarter were down versus the strong prior year quarter, we continue to have success expanding into higher-margin employee-paid products, which represented 56% of second quarter sales. Included within our employee-paid products is supplemental health insurance, where we will be adding a hospital indemnity solution, another example of Lincoln expanding our already broad portfolio of high-quality offerings. As we have communicated, we continue to take action to increase group protections, underlying operating margins, excluding pandemic-related claims and excess alternative investment income, we are in the middle of our target range and expect further expansion over time as we drive premium growth, continue to invest in our claims organization and diligently manage expenses. A few words on one of our key competitive advantages are industry-leading distribution. As the industry evolves, the strength of our distribution franchise remains a constant. We are known in the marketplace for a consistent distribution presence, with broad reach across channels, as demonstrated by our recent life insurance shelf expansion with a large P&C insurer. Nearly 100,000 active producers, wholesalers, group representative consultants and other distribution professionals sell our products. And through strategic investments in technology and training, we have positioned ourselves to influence where and how we engage with our active producers, leading with a virtual first model for the long term. We already see this as the distribution teams begin meeting with their clients in person again, while still leveraging virtual tools, both to improve the service we deliver and tightly manage our expenses. Our distribution team's productivity metrics are up, and our efforts are being recognized, as we received two industry awards this quarter for innovation in virtual training and digital marketing. Briefly on investment results, credit quality remains excellent. Our general account portfolio is predominantly comprised of fixed income investments, of which approximately 97% are investment grade. And within that, 59% are rated A, A equivalent or better. Examples of the underlying asset classes includes corporates, commercial mortgage loans and structured securities. The commercial mortgage loan portfolio is high quality, well diversified and continues to perform well, with nearly 100% of loans in the two highest CML rating categories. And within that, 85% in the highest rating category and virtually no credit losses or loan modifications. Additionally, the structured securities are predominantly rated AA and higher with nearly no exposure to below investment-grade securities. During the quarter, we invested new money at an average yield of 2.7%, with approximately 50% in shorter duration assets, reflecting our shorter duration product sales. 60% of our purchases were in investments other than public corporates, providing diversification and good relative value and adding approximately 100 basis points of yield over comparably rated public corporates. Lastly, our alternatives performance was once again strong, driven by portfolio construction that has emphasized buyout and growth equity strategies, with a 10% return in the quarter significantly exceeding our long-term targeted quarterly return of 2.5%. In summary, our product strategy is helping sales momentum to build at attractive returns, driven by new product introductions, expanding shelf space and overall distribution strength. Group Protection margins are recovering. Expense savings initiatives will continue to contribute to earnings growth, and our strong balance sheet and free cash flow generation and potential block sale transactions, all put Lincoln in an excellent position to fund sales growth, while increasing our capital deployment. In short, we are very confident in our ability to continue to generate good earnings growth for shareholders. Before I turn the call over to Randy, a brief comment on how interest rate levels affect our business model. As we've mentioned before, low rates affect us in 3 principal ways. First is product pricing and design and their impact on consumer demand; second, is spread compression; third, is the impact of cash flow testing on reserve requirements. Looking forward, first, as I've described this morning, our reprice shift and add new product strategy will provide us with sales growth opportunities in a variety of interest rate scenarios. Second, our focus on expenses, including the meaningful cost saving program I mentioned earlier, is expected to replace all earnings lost to spread compression over the next few years. Third and finally, we have no significant cash flow testing reserve implications. In sum, low rates have already been with us for some time and going forward, we expect to continue to meet or surpass our 8% to 10% long-term EPS growth target. I will now turn the call over to Randy.