Dennis Glass
Analyst · KBW
Thank you, Chris, and good morning, everyone. Our dynamic business model and continued execution produced record operating earnings per share in the fourth quarter, results consistent with expectations we communicated during our third quarter call. For the quarter, we grew adjusted EPS 12%; increased book value, excluding AOCI, to over $71, a record; and our adjusted ROE was nearly 14%. Over the course of the year, we further advanced strategic priorities and leveraged the benefits of our business model and risk management culture to drive profitable top line growth, successfully executed our expense initiatives and maintained a high-quality balance sheet, all of which position us for continued financial success. Let me touch on each of these. First, on profitable top line growth. Strategic product actions drove sales gains as new products, such as our indexed variable annuity and our proprietary target date retirement product, YourPath, complemented our best-in-class product portfolio. We also leverage our powerful distribution franchise to reach new customers. We now have more than 99,000 producers that sold a Lincoln product over the past 24 months, up 8% from the prior year, as we participate in more distribution channels, such as property and casualty, and gained momentum in other channels, such as independent marketing organizations. This combination of product and distribution expansion resulted in strong growth in the fourth quarter and the full year. Specifically, the annuity business delivered positive net flows in every quarter of 2019, including positive flows in both variable and fixed annuities in the fourth quarter. Life sales exceeded $1 billion for the year as we benefited from our broad product portfolio. And in the fourth quarter, we capitalized on upcoming regulatory changes. Group Protection sales increased for the full year and in the quarter as we leveraged our broader capabilities to enhance our overall offering to all employer-size segments. And RPS generated positive net flows for the quarter and year, marking its fifth consecutive year of positive flows. These strong top line results contributed to operating revenue growth in every business segment during both the fourth quarter and the full year. Importantly, we stayed disciplined, with product repricing occurring throughout the year, and we continue to shift -- the shift of our sales mix towards shorter-duration products, which are less interest -- or less sensitive to interest rates. We are fiercely focused on growing the top line on terms attractive to our shareholders. Though expenses were elevated in the fourth quarter due to strong sales volumes and seasonality, we continue to successfully execute on 2 significant expense saving programs during the year. First, our digital initiative is progressing well as savings offset investments in 2019 consistent with our plan, and we expect net savings to ramp up this year. Second, we are well on our way to achieving our target of $125 million in expense savings from the Liberty acquisition by the end of 2020. Lastly, on our high-quality balance sheet. Prudent assumptions, active risk management and disciplined capital management have long been evident at Lincoln. In 2019, we made appropriate adjustments to our assumptions, maintained disciplined asset liability matching and utilized significant cash flow to both invest in opportunistic growth and return capital to shareholders. As we enter 2020, our capital ratios are strong and our balance sheet is well positioned. Now turning to the business segments, starting with Annuities. Our strategic decision to broaden the product portfolio and participate in more segments of the marketplace enables us to meet varying customer needs, expand distribution, improve our organic growth rate and maintain a diversified sales mix. For the full year, total sales increased 17% and net flows were positive for the fifth consecutive quarter, including in both variable and fixed annuities in the fourth quarter. Full year net flows were positive for the first time since 2015. Our growth rate has improved by more than 4 percentage points in just 2 years, as we successfully launched new products and increased total producers by 11% while repricing where needed. Our most successful new product has been our indexed variable annuity, which helped drive a 45% increase in sales of VAs without living benefit guarantees. As a result, we had a very balanced sales mix for the full year as VAs with living benefit guarantees, VAs without living benefit guarantees and fixed annuities each represented approximately 1/3 of total annuity sales. This year, we expect a further shift to VAs without guarantees as we continue to expand shelf space and new producers. So another strong quarter and year for the Annuities business as growth metrics are clearly benefiting from our broad set of consumer solutions, our multichannel distribution model and consistent market presence. When combined with prudently adjusting pricing and product features to respond to lower interest rates, appropriate assumptions and industry-leading hedge program, we are well positioned to deliver strong operating results. In Retirement Plan Services, we have a competitive advantage in our target markets as a result of our high-touch, high-tech, digitally focused service model. This model distinguishes us from our competitors, attracts new customers and drives higher participation and contribution rates, resulting in strong retention and sales growth. In the fourth quarter, first year sales increased 47% with growth across all target markets. Distribution expansion in YourPath, our proprietary alternative to target-date funds, continue to differentiate us in the marketplace. Recurring deposits also increased 8% for the quarter and the full year, with strong growth in both the small and mid-large markets. Net flows were once again positive in the quarter and totaled more than $0.5 billion for 2019. Overall, it was a strong quarter and year for the retirement business, and we are well positioned to compete in our target markets. Turning to Life Insurance. Sales momentum has strengthened in recent quarters as we have expanded distribution and focused on fast-growing industry segments. This led to total Life Insurance sales exceeding $1 billion for the full year, boosted by a particularly strong fourth quarter as we opportunistically increased sales at attractive returns. Specific areas that drove strong growth include IUL, where we are benefiting from product actions taken earlier in the year, a fast-growing IUL market and greater focus in segments of the market where we were underrepresented. As a result, our sales more than doubled for the quarter and the full year. MoneyGuard sales also more than doubled in the quarter and were up 32% for the year, ahead of price increases, reflecting new principal-based reserving changes and lower interest rates. And lastly, Executive Benefits sales, which can be lumpy, were particularly strong for most of the year ahead of the transition to a new mortality table. Additionally, our network of producers has increased 8% over the past year, which contributed to our strong growth. As we enter this year, we anticipate sales levels to decline given 2019 strong sales, continued focus on maintaining appropriate returns on capitals and we operate under new principals-based reserving. Turning to Group Protection. We continue to capitalize on the competitive advantages created by the acquisition and effectively execute on strategic objectives, including leveraging our larger book of business and expanding capabilities to cross-sell additional lines of coverage. Sales increased 9% in the fourth quarter compared to the prior year and 30% for the full year, with strong growth in both employer and employee-paid markets. When combined with solid retention, premiums once again increased sequentially. Looking forward, maintaining disciplined pricing and achieving the efficiencies I noted upfront are important levers that will enable us to continue to achieve attractive margins. Briefly on investment results, we invested new money at an average pretax yield of 3.6% during the quarter and 4% for the full year, both more than 180 basis points over the average 10-year treasury rate. We continue to find good value in purchasing high-quality, less-liquid assets such as mortgage loans, structured securities and privates, where we achieved attractive illiquidity premiums and have ample room to grow. These strategies have also further diversified the portfolio, with public corporate bonds decreasing as a percentage of invested assets. Additionally, we remain focused on selective derisking, and for the full year, we reduced our holdings of lower rate BBBs and below investment-grade bonds by 2%. The alternative investment portfolio achieved a 7% pretax annualized return for the quarter and sharply recovered following the write-down of a large private equity holding in the third quarter. We continue to target a long-term pretax return of 10% and expect solid results in the first quarter of 2020. In closing, I am pleased with the strong end of the year and our continued execution. Low interest rates remain a headwind, but we have successfully dealt with this for many years. We expect incremental spread compression to be mitigated by our normal expense discipline and additional initiatives, such as digital programs, combined with growth. On the product front, we'll continue to reprice products where necessary, shift emphasis to existing products that are meeting our or exceeding return requirements and add new well-priced products. Again, all actions we have successfully implemented in the past. To the extent sales or net flows decline in the short run because of our disciplined pricing actions, we expect to redirect capital to additional share buybacks. I'm confident our business model and action-oriented management team can sustain our track record of excellent financial performance and add further shareholder value. I will now turn the call over to Randy.