Scott Shaw
Analyst · BMO Capital Markets. Please go ahead
Thanks, Doug. Good morning, everyone, and thank you for listening in on today's call. Joining me today is Brian Meyers, our Chief Financial Officer. I will begin by discussing our recently announced plans to focus the company's resources on our transportation and skilled trade segment and divest our healthcare and other professions operations. I will then briefly cover the quarter's operational and financial performance before handing off the call to Brian for a more detailed review of the results as well as an update, our guidance for the remainder of 2015. Last night, after the market closed, we announced that our Board of Directors has approved a plan for Lincoln to divest its healthcare and other professions business segment and focus solely on our transportation and skilled trade segment. We fully believe that this is the best strategy for the company, its employees, our students and our shareholders. There is no doubt that the education industry is changing and we will continue to evolve as technology advances, students and their parents seek a greater return on investment on their educational dollar and as industries demand for skilled workers increases. By focusing on transportation and skilled trades, Lincoln is uniquely positioned to capitalize on its 70 years of hands-on training to better serve industry, our students and the communities in which we operate and indeed our pivot towards our transportation and skilled trade segment is an essential part of our plan to return the company to profitability and maximize shareholder value. I want to emphasize our decision does not reflect in anyway a negative outlook for our healthcare and other profession segment. On the contrary, the company is confident that our healthcare and other professions operations will provide a positive contribution to a company that is focused on this segment and who will provide the investment necessary to get them back to growth since there is significant opportunity to grow the operation as the population ages and the demand for workers in the healthcare sector raises. This was a particularly difficult decision as we have witnessed the level of effort and hard work that our faculty and staff puts in day in and day out at these schools. As an organization, however, we realized that we have to be diligent with our resources particularly in this difficult operating environment and recognize our transportation and skilled trade segment presents all of our stakeholders with the greatest opportunity for success. Our transportation and skilled trade segment continues to make progress in attracting corporate partners like Audi, BMW, Fiat Chrysler, AutoNation and Hendrick Automotive. At the same time, we are consistently building awareness among more students and their families of the opportunities that Lincoln offers. The skill gap in America continues to grow wider and wider each year. Our mission since 1946 has been to prepare our students for a successful and rewarding careers by providing the in-demand hand-on skills that fill critical roles in industries like automotive repair, wielding and HVAC. Transportation and skilled trades training has been the cornerstone of Lincoln's success throughout our nearly 70-year history and we are excited to return to our organizational roots. The rest of our program also provides the company with certain financial and operational capabilities. First, our organization will become much more streamlined as we focus on supporting a smaller number of campuses, and second, we expect our balance sheet will improve when we eliminate losses associated with the healthcare and other segment and by reducing our outstanding borrowings, which will reduce our interest expense. The entire company's financial should be stronger which further enhances our ability to meet and exceed all regulatory and compliance measures. Finally, our marketing and branding efforts will be more productive as we focus in on what most people familiar with the Lincoln Tech Brand associate with us, automotive and skilled trades. All in all, I'm very encouraged by this transition as it represents a next stage after my 100-day plan for reinvigorating Lincoln to become America's technical institute. Moving on to our third quarter results, where we are beginning to see the tangible results of the structural changes we made last year during the fourth quarter and in May of this year. For the first time in three quarters, we are reporting positive operating income, which we believe is a direct result of our mission to be a leaner, more nimble firm that can perform and ultimately thrive in any operating environment. In the quarter, revenues declined 8% to $79 million primarily due to a drop in average student population. Along with the rest of the industry, we continue to see the trend of declining starts but we have successfully managed our business to operate in this challenging environment. And we are able to generate a positive operating income of $4.6 million. Total starts for the quarter were approximately 5,560 down 8.8% from the previous year. Starts were down equally in both segments, but for a very different reasons. Starts in the transportation and skilled trade segment were down mainly due to last year's restructuring efforts around our high school sales team. Last September, we decided that it would be more effective to serve certain regions of the country with a centralized call center and having admission reps to visit students in their homes. This move has definitely improved the efficiency of our destination high school recruiting efforts as evidenced by improved conversation rates, start rates and a lower cost per start. However, it took us longer than planned to get the call center out and fully operational, which resulted in lost productivity and thus fewer starts. We are hopeful that our results should improve going forward since we have started this year's high school recruiting season with a fully staffed and functioning call center. As for our healthcare and other segment, it appears that the disruption caused by our regionalization efforts from May negatively impacted many schools as new campus leadership and admissions leadership were put in place. Now that the changes are completed, again, we believe admissions productivity will improve. On our first quarter conference call in May, we announced a set of three initiatives that we believe would put us on the path to sustainable profitability. I discussed in detail, the progress of each during our second quarter call and would like to provide an update on the latter two initiatives implementing operational efficiencies across our campus and corporate organization and increasing the awareness of the job opportunities from middle skilled employees among perspective students. We continue to make strides towards each objective, our performance is qualitatively better and our operating income demonstrates our cost savings initiatives are working. We are experiencing the benefits of implementing company-wide efficiencies not just on the bottom line but also in our employee productivity and our ability to service our students more quickly and reliably. We have succeeded in bringing our centralized call centers and live chat processes to more campuses which ultimately helps our admissions team engage efficiently with a higher number of perspective students. This is only one aspect of our objective to enhance our outcomes with students another facet to the implementation of our CRM system, which we recently rolled out and have already start to see the benefits. Our performance in converting lead to enrollment and then ultimately starts has improved. Though we are facing some challenges particularly in generating starts in a tough environment as well as double-digit price increases for words purchase on Google and other search engines. We are confident that, we are making significant progress in reaching potential students and their families. We continue to make ourselves available through social media as well as our enhanced Web site demonstrating our ability to engage with perspective students over a variety of mediums. In addition to increasing efficiencies, we are also working diligently on executing our plan to boost awareness around the scarcity of middle skilled workers like automotive technicians and welders. Our objective is to lead perspective students and their families know about the job opportunities for workers with middle skills as well as Lincoln's role as America's technical institute. We are continuing to strengthen our relationships with local and national firms and industry partners to raise interest among the perspective students and provide them with the opportunity to engage with potential employers. In return, our partners are able to interact with our students and can witness first hand our hands-on training techniques that produce exceptionally prepared employees that are ready to work day one on the job. These partnerships aide in both recruiting new students to Lincoln and placing our recent graduates with quality employers. As an example of these partnerships, we announced last quarter a new education training partnership with Audi. We were the first school to enter into this program and since then we have been selected as a premium plus level partner. We will be providing manufacturers specific career training to students across multiple campuses allowing students the opportunity to build enhance automotive career skills or working closely with the technology and equipment used by one of the world's leading auto manufacturers. We will officially kick-off the program in January and by the latter part of 2016, we will have six Audi programs up and running. The program will provide Audi with a steady pipeline of well-prepared graduates with the intricate technical skills required by the modern automotive industry. We are currently in discussions with other OEMs for similar type programs, again, the value to this student from these programs is to give them advance standing and thus pay at the local dealerships while given the employers a trained and productive workforce. Another aspect of raising awareness about the widening skill gaps in America is publicly shining light on the issue. This means that beyond our partnerships with local and national employers, we have taken steps towards revamping our advertising message most notably with the recent [half ad] [ph] piece issued on industryweek.com. And with the high profile commercial during the last week's republican debate. The 62nd commercial not only raised awareness of the need to bridge the skills gap, but also provided a solution to the problem. We highlighted the core of Lincoln's mission to advance the science, technology and application of trade skills to our students by providing them with the tool and hands on knowledge required to help overcome the technical skills gap now facing our countries most important industries. We are excited to be on the vanguard of tackling one of the most serious issues facing our nations economy today and look forward to raising the publics awareness on this topic. Lastly before Brian details the financial results, I would like to touch on our outcomes in the quarter. Our core default rates significantly improved to 16.3%; we expected to continue its positive trend going forward. In general, we seek to be in the top quartile of our industry for all outcomes measures, graduation rates, placement rates, CDRs and so on. The industry is changing and we are rapidly changing along with it, creating an exciting, engaging and supportive learning environment has always been at the heart and soul of Lincoln. We take the responsibility of positively changing lives very seriously and we will continue to make our programs as a robust as possible and as affordable as possible should that students receive the ROI on their investment that they deserve. With that, I would like to hand the call off to Brian Meyers.