Scott Shaw
Analyst · Alex Paris, Barrington Research. Please go ahead
Thank you very much, Shaun. I have enjoyed working with you during the past 5 years and I am excited about the potential for Lincoln as we move into the next chapter of our company’s development. I would like to begin my remarks today by articulating our 100-day plan and then our longer term initiatives to return the company to growth. Then I will conclude my prepared remarks with some notes on our improved operating performance during the first quarter. This organization has always focused on delivering a strong return on investment for our students, while being a leader in maintaining regulatory compliance. It’s my full intention to maintain and build on this 69-year reputation, while at the same time returning our company to profitability. Over the next 100 days, our team has three key initiatives. First we expect to replace the existing credit facility with a new, larger lower-cost facility that provides the company with long-term financial stability. We have received several letters of intent offering relatively attractive terms. And we are focused on moving to a definitive agreement with one of these institutions shortly. As we finalize terms, we will issue a news release announcing the new facility. The second initiative that we expect to implement are more efficiencies at the corporate and campus level made possible by our move to segmentation as well as the completion of a thorough review of our corporate cost structure. This component of our plan will enable us to further improve profitability while at the same time maintaining the level of student experience and training that has led many of our corporate partners to tell us that Lincoln students are the best prepared for the job. By moving to segments we are better able to align our resources with our opportunities. We are reorganizing certain schools and streamlining the management teams to best meet the needs of the students and employers in each market. And while we are consistently reassessing everything we do, we continue to make improvements and investments to increase our productivity and opportunity for growth. Examples of these investments include fully rolling out a new customer relationship management software solution, which is enabling us to more quickly service our prospective students, also enhancing and expanding our call center operations for both our admissions and financial aid departments and finally continuing to refine our marketing approach and messaging. The decision to segment was made to align our financial reporting with how we are now managing our business as well as be consistent with how our industry has adopted segmentation. The greater insight into our business enabled via segmentation has already provided benefits. While the basic operations of running a school are very similar across all disciplines, the customers and markets served are very different. Suffice it to say that nursing students and welding students are very different people. Similarly, our experience and research shows that prospective students interested in automotive could also be interested in CNC machining our HVAC, but most likely are not interested in medical assisting or culinary, in the office it is true as well. We believe that we will be better able to compete and serve our various markets by aligning our resources into two major operating segments instead of spreading out among 31 individual campuses. One operating segment is transportation and skilled trades and the other operating segment is healthcare and other professions. We also have a third segment called transitional in which we have placed our Fern Park campus which we are teaching out with an expected close date of March 31, 2016. As part of our plan to return to profitability, we continued to evaluate the long-term financial rewards of each campus. For example, we have one campus in Hartford that is saddled with a building and lease that significantly drags down the profitability of our entire healthcare and other profession segment. We are working aggressively with the landlord to find a buyer for the building so that we can significantly reduce our facility costs at this campus. Unfortunately, the timing of achieving this is completely unknown, but to give you a sense of the magnitude of the problem when we exit this lease and moved the operation into a facility that matches the program’s current size, we should save about $4.5 million of expense. By becoming a leaner, more nimble organization we will achieve the financial stability we need to fully capitalize on the tremendous opportunity Lincoln has to be America’s technical institute. No organization and I repeat no organization be a private or public is better positioned and capable to provide their hands-on skilled training that so many industries need to operate. However, we need to do a better job and making America aware of our strengths. Consequently, the third initiative of our 100-day plan is a multi-pronged approach designed to increase the awareness of employer demand for middle skilled employees amongst prospective students. Again, demand for these types of skill sets has never been greater and the employer see this demand increasing as the baby boomers retire in increasing numbers over the next decade. Our opportunity is to make more people aware of this need by industry and to show them that Lincoln is their best path to a successful career. As part of this plan in January to leverage our significant footprint, long history of providing hands-on skilled training and our role in filling the nation’s skill gap, we launched our new campaign to position Lincoln Tech as America’s technical institute. The messaging is uplifting, positive and direct. Our students speak about what they achieved by attending Lincoln and why they now feel so positive about their future. We believe that part of our challenge in attracting more students is making the students more comfortable with the decision to go back to school for training. By showcasing happy and successful graduates, we hope to give prospective students the confidence to follow their passions. In addition, we continue to work with our industry partners to leverage their resources to educate and motivate others to pursue careers for which we provide training. Our employers could speak best about industry demand and the benefits of a Lincoln education. Consequently, we will continue to incorporate them into our advertising, our recruiting process and our general outreach efforts. One example, excuse me, of how we are working with industry to bring the Lincoln message to a broader and interested market is our attendance at NAPA’s Expo this week. NAPA asked us to join them at their national conference because their customers are constantly telling them that they cannot find enough technicians. More than 18,000 are in attendance and our employees will be showcasing our ability to offer them skilled technicians and seeking partnerships to attract more students into our schools. This is just one example of dozens of initiatives we currently have underway to strengthen the Lincoln brand and create more awareness. We believe that we are well positioned to capitalize on leveraging our industry relationships. Attendance by industry at our career fairs has never been higher and more and more students are being offered signing bonuses to encourage their acceptance of job offers. Moreover, more students than ever are being hired prior to graduation. And the employers are telling us that Lincoln students seem better prepare doing the interview process, which is so critical to getting that job offer. Turning to the longer term, a major initiative is to capitalize on our capabilities to provide additional services to our employers in the form of corporate training. This is a natural extension of our leadership in providing entry level skills training. We already offer limited amounts of this type of training, but we see a growing need as technology continues to advance and many organizations have cut back on their internal employee training capabilities. We have the capacity to serve a much broader audience. And by serving this new segment, we hope to lessen the decline in demand that occurs when unemployment rates decline. Our core customers plentiful when the unemployment rates are high, but they are far less plentiful when unemployment rates are low. Conversely, as the economy strengthens, companies tend to invest more in training their existing workforce. We hope to profit from this need and we will be dedicating more resources to this initiative. As we achieve success in this high potential area, I will be sure to share them with you. In a few moments, I will turn the call over to Brian to provide detail on our financial performance in the first quarter, but I would like to focus on a few operating metrics that illustrate our progress. First of all, our profitability increased and that we decreased our losses by 37% as compared to last year’s first quarter. This was achieved despite lower revenues due to our cost saving actions from last year. Starts in aggregate were down 8.2% in the first quarter with transportation and skilled trades down only 3.9% and healthcare and other professions down 10.5%. In general, our transportation and skilled trades segment is currently a much healthier segment, but we firmly believe that healthcare and other professions can become just as strong over time. And we will continue to take actions to achieve this objective. In general, the market environment is challenging. Costs are increasing which puts even more pressure on us to create greater efficiencies. As we rollout our new call centers and customer relationship platforms, we are seeing increased efficiencies which should be positively impacting our entire company by the beginning of the fourth quarter. We will continue to adjust our marketing spend to find the right mix of lead source and volume to maximize the productivity of our admissions teams. We have seen an increase in our start rates across schools as we expand our level of financial aid services and strategically offer scholarships. As I mentioned earlier, we will continue to leverage our industry relationships to draw more attention to us and give prospective students increased confidence that they should take the important step of getting an education through Lincoln. Finally, our focus on outcomes remains as strong as ever. By continually improving our graduation and placement rates, we will ensure that we are providing our students the return on investment that they seek. Furthermore, we continue to seek opportunities to lower our cohort default rates of 90/10. We expect to end 2015 stronger in each of these metrics. With that, I will now hand the call over to Brian who will cover the financial highlights from the quarter, Brian?