David King
Analyst · Bank of America Merrill Lynch
Thank you, Brad. We were very pleased with our second quarter results. Despite continued challenging economic conditions, we grew revenue by 4.2% in the quarter. We also grew Esoteric revenue by approximately 5%. Revenue per requisition remains strong, increasing 6.3%. Taking into account the previously lost contracts, volume increased by approximately 0.3%. And we generated operating margin expansion of 40 basis points due to our continued improvement in bad debt expense and our focus on automating and optimizing our labs and patient service centers. Margins would have been higher, but for the factors Brad Hayes mentioned. I would like to mention the performance of the many LabCorp employees working in our billing operations and patient service centers. Beginning in the third quarter of 2008, over 6,000 people have maintained a disciplined focus on getting paid for the valuable services we provide. They have performed exceptionally during a very tough economic environment, and our declining DSO and bad debt expense reflected this. We are very proud and appreciative of their efforts. I would now like to update you on a few of our strategic initiatives. First, we continue to take advantage of attractive acquisition opportunities. On June 14, we acquired the assets of DCL, a full-service clinical laboratory located in Indianapolis, with a strong specialized women's health offering. This acquisition furthers our strategy of growing in large metropolitan markets and enhancing our disease state-focused offerings. On June 16, LabCorp acquired certain assets of Westcliff Medical Laboratories, a clinical lab in California pursuant to the Asset Purchase Agreement and an order of the Bankruptcy Court administering the bankruptcy Of Westcliff. This acquisition furthers our strategy of growing in the California market, where we have historically been underrepresented. LabCorp was notified by the Federal Trade Commission that it intended to review the acquisition. And on June 24, we entered into an agreement with the FTC to hold the Westcliff business as an independent laboratory separate from LabCorp, while the FTC conducts its review of the transaction. LabCorp is working with the agency to complete the review as quickly as possible. We are unable to provide further color on the impact of the transaction until the conclusion of the FTC's review. Second, effective August 1, 2010, Empire Blue Cross Blue Shield, New York's largest insurer by medical membership is expanding its reference laboratory network to include LabCorp in all of its markets and products. This expansion provides broader choice for Empire's members and physicians, reduces member costs associated with out of network laboratories and creates a more competitive environment among labs. We were excited about the opportunity to work closely with Empire and its members and to provide them with greater choice and exceptional lab service. Third, we recently launched our new online gateway for client lab connectivity called LabCorp Beacon, accessible anywhere and at any time, LabCorp Beacon is an end-to-end solution that allows physicians to view, share, manage and analyze lab results. Beacon was developed with significant customer research and input and offers a user-friendly interface and sophisticated tools that will help our customers streamline office workflow and information sharing. LabCorp Beacon will enhance our connectivity portfolio as the solution of choice for direct client connectivity. We will continue to offer physicians a choice of tailored solutions, including robust integration with EMRs, EHRs and PHR applications. These options allow our customers to choose the right solution based on their needs for decision support, interoperability and their meaningful use objectives. LabCorp Beacon represents our ongoing commitment to innovate and invest strategically in our IT capabilities while maintaining our open platform approach. We have rolled out Beacon to a select group of our customers and they have received it enthusiastically. We will continue to roll out Beacon throughout the year. Fourth, we continue to execute on our 2010 initiatives that have now driven year-over-year gross margin improvement for three consecutive quarters. These initiatives are even more important in light of the passage of the healthcare reform legislation, which we believe will drive business in all sectors of healthcare to the most efficient and lowest cost providers. Our Protedyne subsidiary continues to provide innovative solutions for automating and streamlining our operations. We are rolling out next-generation appointment scheduling and we continue to optimize the workflow at our patient service centers to improve the customer experience, as well as the overall efficiency of our business. As a result of our agreement with Sysmex America, Inc., we have fully automated hematology operations in our regional core laboratories throughout the United States. The Sysmex partnership allows us to increase throughput with less labor and to improve turnaround time for our customers. It is one of the largest laboratory automation projects ever undertaken. This is just a sampling of the many initiatives we have underway to increase efficiency and improve service. They will remain an important strategic focus for us in the months and years ahead. In summary, we are pleased with our second quarter performance and remain very excited about our future growth opportunities and the strategic initiatives that will help us capitalize on them. Now, Steve Anderson will review anticipated questions and our specific answers to those questions.