Mike Egeck
Analyst · Jefferies. Please proceed with your question
Thank you, Matt, and thank you all for joining us this afternoon. Before we address our third quarter results, I’d like to put some context around our current and expected future performance. For more than 50 years prior to the pandemic, Leslie’s was a consistent, predictable business with mid single-digit sales growth and EBITDA margins in the mid-to-high teens. During the pandemic, the pool industry experienced unprecedented growth and profitability as more consumers installed pools and pool owners invested more time and money in their pools. As the industry leader, Leslie’s participated in this outsized period of growth, both gaining market share and reaching record levels of profitability. Over the course of 2023 and into this year, the pool industry has gone through a challenging period of demand normalization, and Leslie’s has been part of this as well. In our presentation, we compare 2023 actual and 2024 guided sales for select publicly traded pool industry companies. Although the timing varies by year, over the 2-year period, all of the companies have performed similarly. The correction in demand and sales is representative of industry trends and is not unique to Leslie’s. Over the last 2 years of industry correction, our adjusted EBITDA margin has declined through a combination of fixed expense deleverage as well as discrete items which have negatively impacted gross margin. During this time period, gross margin has decreased over 300 basis points from deleverage of occupancy and distribution costs as well as the expensing of capitalized DC costs as we reduced inventory. Fixed components of SG&A have also delivered. As industry demand normalizes, returning to our long-term margin targets will entail a combination of sales leverage as well as continued progress on cost efficiencies. Our performance over the last 2 years of unprecedented industry challenges is inconsistent with the long-term fundamentals of our business and our historical performance and does not diminish our view of the long-term potential of our company, which is not reflected in our current share price. When industry demand does normalize, we believe we are well positioned to meet our performance targets, including sales growth in the mid-single digits driven by 2% to 3% comps and 2% to 3% store location growth, gross margin of 40%, SG&A of 28%, operating margin of 12%, and adjusted EBITDA margin in the mid-teens. Now moving to our results for the third quarter. Our third quarter performance met our revised expectations as outlined from our July 17 press release. Versus the prior year quarter, cold and wet weather in April and May reduced the number of pool days in non-seasonal markets and delayed the start of the pool season in seasonal markets. Sales improved in June with warm and dry weather, but it was not enough to make up for the lost pool days in the first 2 months of the quarter. We also continued to see weakness in large ticket categories as the cumulative effect of high inflation and interest rates weighed on household spending. Later in our call, Scott will provide more detail on the full-year outlook from last month’s press release. As weather improved in June, we were encouraged by the improvement we saw in certain categories. Total sales improved to down 7% in the third quarter from down 11% in the first half. Within the quarter, sales in June improved to down 2%. Chemical sales improved to down 1% in the quarter and up 5% in June. Our chemical sales volume is now positive year-to-date. PRO sales improved to down 2% in the quarter from down 8% in the first half. Hot tub sales improved to down 4% in the quarter, which drove total discretionary products from down mid-teens in the first half to down 10% in the quarter. Traffic improved to down 5% in the quarter, a sequential improvement from down 10% in the second quarter. So while the pool industry continues to deal with unfavorable weather, a challenging macro environment, and ongoing post-pandemic demand normalization, we are beginning to see encouraging trends in the business. Moving to our financial results for the quarter. Total fiscal third quarter sales were $570 million, down 7% year-over-year. This includes an approximate 230 basis point headwind from our June 2023 chemical price actions, which did not fully anniversary until the end of the quarter. Residential pool was down 8%, PRO pool was down 2%, and residential hot tub was down 4%. Total transactions were down 2% year-over-year. Our focus on customer service, product availability, competitive pricing, compelling assortments, and value messaging drove increases in customer conversion that offset a majority of the 5% traffic decline in the quarter. Average order value was down 5% year-over-year, consistent with the first 2 fiscal quarters of this year. Non-discretionary product sales were down 6% versus a year ago, but improved to down 1% in June. As noted earlier, total chemical sales were down 1%, inclusive of a 440 basis point headwind from our June 2023 chemical price actions. Equipment sales were down 15% in the quarter. We believe this was driven by cautious consumers delaying big-ticket purchases due to the macro environment. Discretionary product sales were down 10%, an improvement of 300 basis points from Q2. June outperformed and was down 5% versus a year ago. On Page 11 of our deck, you can see that our analysis of third-party credit card data shows that Leslie’s sales growth in the third quarter was better than that reported by specialty pool retailers and that we outperformed the industry in June. Additionally, our analysis of third-party pool industry e-commerce traffic indicates that we grew digital traffic share during the quarter. Moving to Page 12 of the deck. The table presented is a comparison of Leslie’s sales performance to other select pool industry public companies for 2023 actual results and current 2024 guidance. We believe this comparison highlights three important points. First, Leslie’s performance over the last 2 years is in line with other pool industry public companies. Second, sales performance for pool industry manufacturers, distributors, and retailers have all been impacted by some combination of unfavorable weather, a challenging macro and the unwind of the industry demand spike associated with the pandemic. Third, although the total performance of all three groups has been similar over a 2-year view, the timing of the impact is reflective of the differences in manufacturing, distribution, and retail operating models and their position in the supply chain relative to the end consumer. Turning to profitability for the quarter, gross margin was 40%, down 101 basis points year-over-year, which includes a 112 basis point impact from the June 2023 chemical price actions, occupancy deleverage on lower sales, and the expensing of capitalized DC costs. Adjusted EBITDA was $109 million, and adjusted diluted earnings per share was $0.34. With regard to the industry backdrop, pricing is largely stable and promotional activity is typical for the season. Chemical prices in both the residential and PRO markets held relatively steady throughout the quarter. Supply chains are operating well and inventory levels are seasonally appropriate. While industry demand continues to normalize post-pandemic, Leslie’s remains the leading direct-to-consumer pool and spa retailer with unmatched scale, capabilities, and brand awareness. We are leveraging our unique position to further pursue and execute on our strategic growth initiatives, which we expect to drive long-term sustainable top-line growth and profitability, share gains, and operational efficiency. Turning to those strategic initiatives. First, we are encouraged that our customer file was flat versus a year ago, and we believe we are now positioned to deliver customer file growth. Second, average revenue per customer was down 7% in the quarter, driven primarily by decreases in big-ticket items such as equipment and above-ground pools. Our pool perks loyalty customers outperformed, with transactions up 2% and average revenue per customer down 4%. Third, with regard to our PRO initiative, we ended the quarter with 4,254 PRO contracts and 108 PRO locations. This compares to 3,704 PRO Partner contracts and 98 PRO locations at the end of the fiscal third quarter last year. PRO sales were down 2% for the quarter, a sequential improvement from down 8% in the first half, driven by the effectiveness of our PRO Partner program. Fourth, M&A and new store growth continue to be a meaningful component of our long-term growth algorithm, and we are confident in our long-term store expansion opportunities. Year-to-date, we have opened 13 new stores and expect to open 2 additional stores in fiscal 2024. While, we continue to build the pipeline of store expansion opportunities, our highest capital allocation priority remains strengthening our balance sheet. Finally, we continue to be encouraged by the adoption and positive member response to our AccuBlue Home smart tech water testing device. The smart device and associated membership program is resonating strongly with customers as it gives them industry-leading testing capabilities and step-by-step instructions to maintain a clean, safe, and beautiful pool without having to leave their home, all powered by the expertise garnered from more than 50 million water tests. We consistently get 5-star reviews, and our members continue to spend at a rate of more than $1,000 per year. Although AccuBlue Home is still in its early stages of adoption, we remain excited about its future and continue to scale production. I will now hand it over to Scott to discuss our results and outlook in more detail. Scott?