Federica Marchionni
Analyst · Craig Hallum Capital. Your line is open
Thank you, Bernie. Good morning everyone and thank you for joining us today. 2015 was a year of transition for Lands’ End. As we work to create a solid foundation from which to execute our long-term vision for the brand. This began with assembling an highly talented and experienced management team in the areas of merchandising, design, supply chain and most recently operation and finance. With the addition of Jim Gooch, who join us as EVP, COO and CFO about a month ago. I want to take a moment to welcome Jim to the Lands’ End family. He has hit the ground running and I look forward to leveraging his knowledge as we move our business forward. I’m pleased with how quickly Jim and the other new member of the senior management team has integrated with our extraordinarily talented and passionate team as we continue to work towards our unified mission to deliver a timeless, high quality, honest value and work less quality service to our customers. With the senior management team are now in place, we are working together to invigorate and innovate Lands’ End. We are focused on continuing our strong engagement with our core customer while taking steps to grow the number of customer appeal and to expand global awareness for the Lands’ End brand. While I believe that we made meaningful progress in 2015, it is not reflected in our financial performance for this year. Adverse weather and foreign exchange headwinds combined with statistical highly promotional retail environment continue to negatively impact our business. Adjusted EPS was $1.26 as compared to the $2.39 in fiscal 2014. Jim will provide the detail review of our financials. While we were disappointed with the financial results, we believe that the step that we took throughout the 2015 were important building blocks for our future. Positioning us to deliver sequential improvement beginning in the second quarter. I have said from the start everything begins with the product and this was and is my number one priority. Over the last year, we spent time evaluating the front-line analyzing customer data and developing an assortment that embodies timeless, yet updated styling, improving sales and higher quality and maintain the strong value proposition that is true to Lands’ End. In order to accomplish this, we needed to make enhancement throughout our operation to ensure that we had the corner and the processing place that will enable to execute on our strategies. We tested some items that reflect new styles over the holiday season and we were pleased with the response. A good example of this is our sweater category, where we had product ranging from our opening price point under $50 for our classic sweaters to higher end product including our new customer offering at over $300. We were please to see strong sell-through across the price spectrum, which was a far and better than our company average. This illustrate to us that our customer have an appetite for a broader product assortment that is relevant to their lifestyle. Importantly, this highlights our ability to deliver quality value to the customer and a wide range of price points. As part of this, we work during 2015 to develop a strategic marketing plan to communicate a Lands’ End message and build brand awareness. This includes engaging campaign center on great imagery and storytelling that reflects the Lands’ End value of timeless, high quality and honest value. We launched two pop-up stores one on 5th Avenue in New York city and another in Boston. We were pleasantly surprised by the significant media exposure from this pop-up, especially in New York city and delighted with the positive customer reception on our product offerings and service in both locations. In addition, we received excellent feedback from our multi-media holiday campaign. Unfortunately, this initiative were muted by the difficult retail environment and the record warm temperature. We have supported this marketing investment with slightly lower marketing spend. During the year, we also took steps to improve our catalog productivity by focusing mailing on active, productive customers and limited mailing to non-active customers. As I have spoken through the past. We have been making announcements to the overall look and quality of our catalogs in an efforts to drive higher productivity through increased conversions and sales per book. Increasing circulation only, when we can drive incremental profitability. Overall, we look at the catalogs in our store base and consistent with any brick-and-mortar retailer. We constantly analyze the productivity of the store base making necessary adjustments to maximize out return of investment. We have also been practicing value friendly strategies and balancing this against level of promotion we offer, making adjustments in an effort to increase the productivity of our marketing investment. While our long-term goal is to drive greater full price sell-through. As you are aware, we are operating in a highly competitive environment and consumer has become increasingly value conscious. Therefore we need to remain flexible and adaptable in our promotional strategy. Before I turn the call over to Jim, I would like to outline our priorities for 2016. We will continue to focus on increasing product relevance and reinvigorated assortment. Our loyal customer has always been our first priority, and we believe that our announced spring collection would greatly appeal to this customers. Both Floral Vibrant Hues and Nautical Stripes are featured throughout the collection. The spring assortment is built around strong colors and preference story that have historically resonated with our customers. Our timeless appeal and effortless style convey a greater sense of ease and comfort to our customers than ever before. We are also excited to introduce a new swing fabric collection with the season best color, design and innovation to complement our already strong offering in beach leading. Overall, we strike a balance between offering new products that excite the consumers and silhouettes and fabrication that we knew they love from the pack to create a compelling and creative collection. It is important to note that we are on a journey to constantly deliver strong collection and we still have much to accomplish. Our dedicated design team has been put in place to develop this fall winter collection and I'm confident that they will bring even more significant enhancement than we offer in our spring summer collections to delight our customers. In order to strengthen our resilience to future weather fluctuations, we seek to broaden our offering of non-seasonal products to balance our seasonal offerings of outerwear and swimwear. We believe that there is a big opportunity with non-seasonal categories such as tack suites and sweater and we have an opportunity to become a go-to destination to active customers year around. That said, outerwear and swimwear remain an important categories to our brands and we will continue to offer a well designed, high quality selection of products at great value. Ultimately we are looking to offer a well balanced assortment of timeless design for our core customers in a way that’s updated for the time and relevant to their current lifestyle while maintaining a strong value proposition. In addition to the product offering in our core collection in just a few weeks we will be unveiling a brand new collection as part of our spring offering, which is not only a modern interpretation of the vastly rich heritage of Land's End, but also marks an important foray into our acquisition of new consumers. With freshly updated style and fit the collection features knit tops dresses, and light weight outerwear with an elevated aesthetic that we believe will be compelling to both loyal and new customers. On top of improving the relevance of our core collection, this is a great example on how Land's End can simultaneously delight its loyal customers with a complementary offering while attracting a new customer and still remain through to its core DNA and storied history. We believe that the heightened tailoring, modern sensibility and polished presentation will have an halo effect and draw more customers into the brand. Once here they will be able to experience all that Land's End has to offer and this spring collection reflects just a portion of the progress that we are making with our product assortment. On the marketing front while marketing spend in 2016 will be relatively flat to last year, we will be more efficient in our overall spend enabling us to invest in initiatives that we believe will yield benefits over the long-term. The majority of our marketing spend will be allocated to our catalogue and digital marketing where we can generate near 10 ROI. We are also investing in branding initiatives designed to communicate the enhancement we are making to our product offering and to elevate the Land's End image while not stepping away from our core DNA. We will also continue to communicate the Land's End value proposition with strategically planned promotion throughout the year. We will also further enhance our distribution channel in 2016. Our catalog is a key area of focus for us. As you know, we have work to reduce circulation to maximize catalog productivity and during the first quarter this production will continue. As we move into the second and third quarter, when our new more compelling product is featured, we will begin to slowly and strategically rebuild our catalog distribution. This will enable us not only to target our core active catalog consumers, but also win back less customers and create connection with new consumers. On the e-commerce front, in an effort to drive higher conversion rate UPTs and grow our Lands’ End customers based, we have focused on multiple improvements. This includes new and adapted storytelling content and enhanced product page for a better overall selling experience, including stronger cross category functionality. Some of this, you would experience in conjunction with the launch of the new collection. These announcements are in addition to the upgrades that we made to the site earlier in the year to improve our merchandise assortment, streamlined checkout and simplifying the online shopping experience. Overall, we have gotten great feedback thus far on upgrade that we have made to our digital experience and are encouraged by the progress that we are making on this front. We will also continue to build our international business, while foreign exchange rate had a negative impact on the business in 2015, we are generally seen favorable response to our product offering from the international consumers and are happy with the progress that we have made outside the United States. We are also pleased with the work we have done with our corporate accounts as well as the steps we have taken on developing new partnerships. We expect the corporate uniform business to see an halo effect from the improvements we are making as part of our strategic initiatives. Finally, we have spoken in the past about investing in our infrastructure and that will be a top priority in 2016. We are making significant improvements in technology to upgrade our system across business functions that will enable us to operate respectively and efficiently in the future. Jim will provide the details on the timing and cost of this investment. In summary, we have worked hard to build the strong foundation from which to execute our strategic plan, but we still have a lot to do. We look forward to continuing to driving improvement in this initiative in 2016 and are excited to keep you updated on our progress as we move throughout the year. Now, I will turn the call over to Jim.