Rob Kay
Analyst · D.A. Davidson
Thank you. Good morning, everyone and thank you for joining us today to discuss Lifetime Brands' fourth quarter and full year 2019 financial results. We are pleased that we continue to deliver growth in a number of key segments and generate significant cash flow, greater than our expectations for the quarter and the full year 2019. However, despite those positive achievement, our performance this quarter fell short of expectation as a result of the impact in quarters three and four of the operational difficulties in our European business, which we discussed in our quarter three conference call. Importantly, our core US business outperformed in both the fourth quarter and for the full year driven by strong results in ecommerce combined with growth in market share and revenues in the brick and mortar channel as well as our expected realization of cost efficiencies for the plan which we previously detailed. As we generated cash flow this quarter, our net debt position is favorable to what we guided for the full year placing us ahead of expectations on our commitment to lower our leverage to guided targets. We achieved this cash flow performance notwithstanding operational challenges from our European operations, which resulted in the need to temporarily fund losses and invest in working capital during the third and fourth quarters. These positive results in the core US business were offset by financial losses resulting from operational challenges in our newly reorganized UK business which had an impact on shipments for that business -- for that business unit as well as higher operational cost, some penalties all resulted to these operational challenges. We've taken further steps to address these challenges and stabilize our international business and can report that as of January 2020 we have eliminated all backlog and restore the European operations to normal levels. Further, we remain on track to continue advancing our strategy and enhancing value for our shareholders created by the reorganization of our European operations in the second half of 2019. In 2019, we took deliberate and decisive actions to create shareholder value. We continue to broaden our market focus pursuing organic growth opportunities in adjacent categories, we renewed our emphasis on digital and ecommerce and are seeing our efforts in those categories come to fruition We remain focused on expanding initiatives in the commercial food service market and building a direct international sales capability and presence. As a result, I believe that today we are better positioned as a company to not only weather industry trends and cycles but to achieve meaningful organic growth. Turning to the results in our US business, as I mentioned we are pleased with the performance in our core US business which contributed to top and bottom-line growth for the quarter and full year. This progress is the result of effectively executing our strategy to increase our market share, drive product innovation and expand existing product lines. The fourth quarter was marked by continued enhancements and product development and in product optimization and we continued recognizing cost and supply chain efficiencies from our 2018 acquisition of filament. Importantly, the growth we achieved in 2019 was accomplished in an environment that it included a trade war with China resulting in Lifetime being responsible for over $21 million in tariff payments. Further expanding on ecommerce, ecommerce represented one of the most important growth areas this quarter and contributed to 17.3% of our total revenue for the fourth quarter, with pure-play e-commerce contributing 14.7% of total sales for the quarter. Please note that these numbers exclude a significant amount of e-commerce sales to omni-channel retailers where we cannot definitively track the percentage sold online. Additionally, as I mentioned last quarter, we've been gaining traction in the grocery channel, which represents a compelling value creation opportunity for Lifetime brands as we have not had a historically large presence in this sector. We continue to see strong performance in grocery this quarter with an increase of 9% for 2019 and we remain confident in the potential of both e-commerce and grocery. Turning to our ongoing efforts in food service, which we greatly expanded in 2019 through the launch of our front of the house initiative. We remain on track in our ramp-up of Mikasa Hospitality and are actively pursuing revenue opportunities in both US and Europe. We now fully stocked our warehouse with Mikasa Hospitality product and expect to begin shipments in 2020 based upon the sales efforts to date. We have been focused on increasing Mikasa Hospitality's brand awareness and equity and have been doing so participating in targeted tradeshows and exhibits as well as an increase investment in sales and marketing infrastructure. We strongly believe this is a meaningful channel for growth in our tabletop, serveware, cutlery, kitchen tools and smallware product categories and we are pleased with the conversations we have had out in the market. Based upon these conversation we are on track to meet shipment expectations during the year. While we ended the quarter on a strong note for our US core business we faced operational challenges in Europe as part of our ongoing reorganization of our UK operations, which negatively impacted shipping and revenue and contributed to our EBITDA mix. As a reminder in the third quarter 2019, we launched our consolidated UK operations from eight standalone warehouses and two separate business units into a single operation based in Birmingham, England. We experienced some operational issues in connection with [indiscernible] consolidation and restructuring and encountered challenges with personnel and process in the warehouse. This unfortunate carryover into the fourth quarter where we experienced significant customer shipment delays and order cancellation. As a result of missing and delayed shipments, we lost revenues, incurred fines and penalties, added temporary expense and needed to use additional cash to stabilize operations. This included hiring temporary workers and making management changes in order to ensure long-term productivity and effective leadership. As of January 2020, our UK operations are back up and running and we are shipping normally again. Not only have operations returned to normal activity, we have eliminated much of the temporary expense needed to stabilize the situation including meaningful reduction and temporary workforce headcount. We remain confident that despite these difficulties, we will see a significant improvement in profitability and cash flow for Lifetime Brands Europe going forward. Now let me talk briefly about what we are seeing and doing relative to Corona Virus. We believe we are working to mitigate the impact of Corona Virus and have taken proactive steps to minimize the effects of the virus on our business. Our primary concern is for the health and well-being of our employees and partners and those affected around the world. As soon as the Corona Virus became of public concern we restricted all travel to China, placed restrictions on other international travel, kept facilities closed beyond the Chinese New Year and set up for channels for employees to work remotely. We began responding to the situation before the end of the lunar new year holiday in china and took actions to prioritize shipments and ensure uninterrupted supply chain for open orders and near-term deliveries. As a result of the team's response to the situation we are currently operating with normal inventory and have only seen a modest decline in shipments from China to 90% levels in March. There remains daily challenges with ongoing precautions in place such as constraints in provincial travel which change of our China team's daily efforts. Importantly as a result of our timely response and ability to utilize our substantial infrastructure, we currently believe there should not be a noticeable impact from the Corona virus on our first quarter 2020 results. We are monitoring the situation closely and are fully engaged on a daily basis. We've built up sufficient inventory that we expect that would get us through any mild disruption. However if the situation significantly worsens we may see an impact on supply chain and shipping as we get further into 2020. That said, we have yet to see any material impact on our business and believe that our team's proper response to the situation will help mitigate any potential impact going forward. Looking ahead to 2020, we are excited about our potential to unlock value as we get our UK business back on track and continue to drive growth in our US business. As we continue advancing our strategy that we articulated on Investor Day during Q4 2019, we are confident that our more focused business model and strategic growth initiatives will enable us to generate significant cash flow, improve growth and profitability and create meaningful shareholder value in the coming years. With that, I'll now turn the call over to Larry.