Good day, ladies and gentlemen, and welcome to the Third Quarter 2021 Laureate Education, Inc. Earnings Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. I would now like to hand the conference over to Adam Morse, Senior Vice President of Finance. You may begin.

Good morning, and thank you for joining us on today's call to discuss Laureate Education's Third Quarter 2021 Results. Joining me on the call today are Eilif Serck-Hanssen, President and Chief Executive Officer; and Rick Buskirk, Chief Financial Officer. Our earnings press release is available on the Investor Relations section of our website at laureate.net. We have also posted a supplementary presentation to the website, which we will be referring to during today's call. The call is being webcast and a complete recording will be available after the call. I'd like to remind you that some of the information we are providing today including, but not limited to, our financial and operational guidance constitutes forward-looking statements within the meaning of applicable U.S. securities laws. Forward-looking statements are subject to risks and uncertainties that may change at any time, and therefore, our actual results may differ materially from those we expected. Important factors that could cause actual results to differ materially from our expectations are disclosed in our annual report on Form 10-K filed with the U.S. Securities and Exchange Commission, our 10-Q filed earlier this morning, as well as other filings made with the SEC. In addition, all forward-looking statements are based on current expectations as of the date of this conference call, and we undertake no obligation to update any forward-looking statements. Additionally, non-GAAP measures that we discuss including, and among others, adjusted EBITDA and its related margin, total cash net of debt and free cash flow, are also detailed and reconciled to their GAAP counterparts in our press release or supplementary presentation. With that, let me turn the call over to Eilif.

Thank you, Adam, and good morning, everyone. The growth agenda we initiated during the first half of the year is taking hold and driving strong results. We have just completed our large September intake cycle and new enrollment growth was robust, increasing 17% for the third quarter versus prior year. Total enrollments of 390,000 students were up 16% year-over-year, which today puts us at 5% greater volume than our pre-pandemic levels on September 30, 2019. In Mexico, new enrollments were up 11% versus the third quarter of 2020, making a strong return to growth during their primary intake cycle. In Peru, the momentum we experienced in the first half of the year continues with new enrollments increasing 35% versus prior year during their smaller secondary intake. These intake results demonstrate the remarkable resiliency of our business model. The strong operating performance during the third quarter saw financial results come in ahead of our expectations, which in turn led us to raise our guidance for the full year 2021. Let me now provide a brief recap of our portfolio transformation and related balance sheet actions. During the third quarter, we completed the divestiture of Walden University. On October 29, we returned $1.3 billion of capital to our shareholders while maintaining a pro forma net cash position of over $400 million. The divestiture actions we undertook over the past several years drew a significant value creation for shareholders. The Board and the management team remain committed to continue closing the gap between the intrinsic value of our assets and the trading value of our stock. We believe the best way to create additional shareholder value is to lift our revenue trajectory through a highly focused set of growth initiatives, underpinned by the favorable secular trends for higher education in our markets, including…

Thank you very much, Eilif. Before running through the results, I want to remind investors of 2 factors that impact our quarterly performance. First is seasonality. Higher education is a seasonal business. The third quarter represents the primary intake cycle for Mexico, a Northern Hemisphere market, and a smaller intake cycle for Peru, which is a Southern Hemisphere market. Second, as you may recall from our discussion last quarter, last year, due to the COVID-19 pandemic, the start of certain classes in Peru were pushed to the second quarter of 2020. This timing difference skews year-over-year comparability for our performance and resulted in approximately $18 million more of revenue and related earnings recognized in the first half of 2021 versus prior year. This begins to reverse itself in Q3 this year, resulting in approximately $11 million less of revenue and related earnings with the remainder reversing in Q4. Let's now move on to the strong financial performance for the third quarter, which we are very pleased with, starting on Page 12. Revenue in the third quarter was $268 million, and adjusted EBITDA was $76 million. Revenue and adjusted EBITDA were both ahead of the guidance that we provided 3 months ago. The majority of the outperformance was related to the growth momentum in the business, coupled with continued tight cost controls. As a result, we are increasing our full year guidance for 2021. In addition, during the third quarter, we expected to incur certain costs associated with readying our campuses for a return to face-to-face operations this semester. Those costs have been pushed to the fourth quarter as we now expect the return to campus operations in early 2022. On a comparable basis, in a constant currency, revenue and adjusted EBITDA for the third quarter were up 13% and 68%,…

Thank you, Rick. The COVID-19 pandemic accelerated our digital transformation, and we are now a digital leader operating at scale with a powerful omnichannel distribution model that allows us to deliver quality education in a variety of formats, including face-to-face, fully online and hybrid delivery. At the same time, we are experimenting with new and emerging platforms to expand our addressable market by leveraging our existing IP and proprietary products in areas such as B2B and ad tech. The transformation of Laureate into a market-leading pure-play education company in Spanish-speaking Latin America has resulted in compelling financial and strategic attributes, which we believe will serve all our stakeholders well in the future. Operator, that concludes our prepared remarks, and we are now happy to take any questions from the participants.

[Operator Instructions] Our first question comes from the line of Javier Martinez with Morgan Stanley.

So listen, I was quite impressed with Peru results particularly, quite impressive. Both volumes increasing 30% and margins at 53%. Wow. So I'm trying to gain perspective where the limit is for both volumes and margins. I don't know if you can share with us some metrics on capacity utilization. I know that you have already 187,000 students and you expect 40%, 60% teaching hours delivered online. But -- so what is the installed capacity? What -- how much can you increase still students because of that also increased operating leverage and margins?

Javier, this is Eilif. We're very pleased with the quarter. And of course, the quarter was favorably impacted by recovery from COVID pandemic. But also our online capabilities in Peru are facilitating an expansion of our addressable market as it is a very convenient offering for working students and postgraduates. So we do believe we are in a trajectory to raising the growth rate in Peru as well as in Mexico, even when you normalize for the tailwind from COVID. In terms of our margins, we have a favorable impact from operating fully online. As we are returning to campus next year, there will be some additional expenses getting all of our facilities ready for fully face to face. In terms of capacity, a really, really important topic. Pre-pandemic, we delivered 27% of our total hours online, which meant that 27% of our capacity was enabled by digital. Post-pandemic, in the steady-state environment going forward, depending on the institution, we will have somewhere between 40% and 60% of our total hours being delivered online, which means that we are close to doubling the incremental capacity from online delivery versus pre-pandemic, which gives us significant headroom to grow in a face-to-face environment without having to add a physical plant and CapEx programs to facilitate that. So we have plenty of capacity to welcome students in a campus environment given our hybrid delivery as well as our online -- full online products. I'll pause there and see if there was any follow-up questions from your end.

Yes. So you are already there. So you're already in the 40%-60% hybridity. What is the -- assuming that, that percentage continues going forward, what is the level of capacity utilization of the on-campus facility? So do you still have room to increase both or to increase the on-campus, the face-to-face students because of that with the same percentage of 40%-60% to increase the total amount of students? What are you in the absolute level of capacity utilization? Are we in the 90%, 70%? This is what I'm trying to find out.

No, no, very fair. So just to say, as a quick reminder, right now, we are at 100% online because all of our -- or virtually all of our teaching is done in an online environment. We haven't opened up the campuses except for some specialized lab work that is needed in certain degrees. So right now, we're operating close to 100% in a digital manner. But I think the way to think about it is, in 2019, pre-pandemic, we had 27% online. 2022, depending on the institution, we'll be somewhere between 40% and 60%. So call that 50% as a midpoint. That means that we get another 25% plus/minus incremental capacity versus 2019. We are -- we have added approximately 10% in volume. And in 2019, we probably had 10% spare capacity in 2019, which means that we have -- we can grow by 25% in the face-to-face environment without having to add physical plant in Peru and very similar dynamic in Mexico.

Our next question comes from the line of Shlomo Rosenbaum with Stifel.

It's Adam on for Shlomo. What sort of capital and investments are necessary to drive the 8% to 10% organic revenue growth expectations over the medium term? And do you expect the margin -- do you expect to expand margins when making these investments? Or will it be margin dilutive?

Adam, this is Eilif again. The growth agenda is very capital light. But just as I described to Javier, we have plenty of capacity in the system just because of improved utilization through online and hybrid delivery. So when you're speaking about the vector of growth, first vector is COVID recovery, which is pent-up demand, and that could benefit us -- certainly benefit us in 2021 and we expect that to continue into 2022 before we have caught up most of the COVID headwind from 2020. The second growth lever is online, and we've already invested in all of those online capabilities to ensure quality and content-rich environment for online students. So very little incremental investments is needed there, although we continue to commit to innovation in this space to maintain our leadership position. The third growth lever is to make sure that all of our programs are at all campuses. So if we have a nursing program in one campus, we want to lift and shift that to make that available consistently across the network. So there may be some CapEx associated with lab equipment. But again, a relatively light investment because we don't foresee any facility investments in a meaningful way over the next couple of years. And then, of course, we also -- we've developed a lot of IP and proprietary products to support the Laureate network. Examples of that is an industry-leading proctoring solution as online education becomes increasingly important. And we are using that internally and there's an opportunity for us to sell that in a B2B manner or license that out to other universities. So those are other sources of growth drivers. But again, we are just piggybacking from investments that we've already made to serve the Laureate students.

[Operator Instructions] Our next question comes from the line of [ Matthew Nagree ] with [ UBB ].

Congratulations on the raised guidance and the good results. I had one question about the B Corp designation, which the company used to partly benefit from. I think it was dropped. So first, could you confirm that? And could you also try to explain what it means for the sustainability strategy at the company? Does it mean that you will have a diminished interest for sustainability questions. And the last element, which is linked to this question is, what does it mean in the context of your status as a public benefit corporation?

Thank you, [ Matthew ]. We are an incorporated asset PBC, public benefit corporation, and there is no plans to change that. During the transformation of Laureate, we did discontinue the B Corp certification process, but that does not mean that we are not committed to sustainability and the ESG agenda. To the contrary, we are working on a very deliberate path to make sure that we have the appropriate certification and metrics being published as it relates to the environment, the social agenda as well as governance. And as you saw, we made a big announcement on this yesterday when we improved our governance structure by ensuring 1 share, 1 vote and no longer being a controlled company. So all of these steps we are taking in a very deliberate manner to advance the ESG agenda of Laureate and more to come in this area.

If I can have a follow-up on this. In terms of reporting, when you say more to come, can we have a time line on that? I mean I remember some of the impact reports that you used to publish that were excellent. I think you got a good story to tell. So what would be, yes, the milestones that we could expect through all this.

Yes. The impact reporting, I would view that as being paused. That's supposed to be eliminated, given the enormous transformation going from 25 countries to 2 countries, and the focus of Laureate and its execution of its portfolio review. So there is no -- we are a purpose-driven company. And that continues to be the case. There is no change in our DNA and our commitment to be here for good and serve all of our stakeholders. So we will provide more update when our revised metrics are finalized, and we will share them with all of the investors. But this is something that the Board and the management team care deeply about.

[Operator Instructions] I'm showing no further questions in the queue. Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.