Christopher S. Holzshu - Lithia Motors, Inc.
Analyst · the Securities and Exchange Commission. The company urges you to carefully consider these disclosures and not to place undue reliance on forward-looking statements. Management undertakes no duty to update any forward-looking statements, which are made as of the date of this release. Management may also discuss non-GAAP financial measures. Please refer to the text of the earnings release for a reconciliation to comparable GAAP measures. Management will provide prepared remarks and then open the call for questions. I will now introduce Bryan DeBoer, President and CEO. Mr. DeBoer, you may begin
Thank you, Bryan. Our mission of Growth Powered by People means cultivating a high-performing culture, where all of our team members deliver top-line performance, while leveraging our cost structure. Attracting, retaining and growing the best team possible is a key to capturing the dry powder we have identified at each location. To build an organization that continues to anticipate and respond to the needs of our customers, we inspire and empower our over 15,000 team members to innovate, grow and advance their careers. We are enhancing our internal personnel development efforts, as we have shown that our internally promoted leaders are twice as likely to succeed and become high-performing. Our efforts are delivering results, as last year we internally promoted 80% more managers than in 2016. Our entrepreneurial culture rewards innovation and technology and is helping us to attract seasoned leaders from across our industry. Millennials now make up over 50% of our workforce, boosting our familiarity with technology that enhances online buying, financing and servicing experiences for our customers. By allowing our teams to utilize a variety of technology and tool sets as they see fit, we can evaluate and experiment with the best technology solutions. Similar to an app environment, Lithia relies on competition between our internal developers and technology vendors to remain nimble and to avoid mandating a single solution across the entire organization. We are a rapidly growing organization, as we have acquired nearly $7 billion in annual revenues in the last five years. In addition, our same-store results currently contain 70 locations that are not fully seasoned and will continue to improve performance to generate an annuity stream of earnings in the future. Our job is to accelerate this improvement as quickly as possible. We see opportunity in each business line and, on average, new acquisitions have approximately 2.5 times more earnings potential than our seasoned stores. I'd like to provide more detail on the results in the quarter. As Bryan mentioned, approximately one-third of our locations were affected by weather in the first quarter, notably in Alaska, Montana and the Northeast, which impacted same-store comparisons. In the quarter, on a same-store basis, new vehicle revenue decreased 2%. Our average selling price increased 3% and unit sales decreased 4%, below national sales increases of 2%. Gross profit per new vehicle retailed was $2,010 compared to $1,951 in the first quarter of 2017, an increase of $59. As referenced in our investor presentation, new vehicle sales at our acquisitions average 30% below the market share expected by our manufacturers and 50% below the share achieved at our seasoned stores. We continue to inspire and motivate our teams to capture this opportunity. Same-store retail used vehicle revenues increased 5%, of which 4% was due to greater unit sales and 1% to an increase in selling prices. Our used to new ratio was 0.93 to 1. Gross profit per unit was $2,080 compared to $2,245 last year, a decrease of $165. Core units increased 11%, certified units decreased 3% and value auto decreased 3%. While our unseasoned stores saw an 11% increase in unit sales in the quarter, used vehicles continue to be our biggest focus area. This is typically the lowest performing business line at acquired stores, as they typically sell half as many used vehicles as seasoned stores. Achieving the 85 units per location per month objective will result in a 25% increase in used unit sales. Same-store F&I per vehicle was a record $1,380 compared to $1,309 last year. Of the vehicles we sold in the quarter, we arranged financing on 72%, sold a service contract on 47% and sold a lifetime oil product on 26%. In the quarter, our seasoned stores averaged over $1,500 per unit in F&I or more than $300 higher per vehicle than unseasoned stores, and almost double the PVR of newly acquired locations. Our same-store service, body and parts revenue increased 3%. Customer pay work increased 4%, warranty increased 3%, wholesale parts increased 1% and our body shops increased 1%. We will have over 4 million unique customer transactions in our maintenance centers in 2018. Our factory-certified technicians, superior service facilities and state-of-the-art diagnostic equipment will continue to ensure that we are the preferred location to service consumer vehicles and assist in attracting top technician talent. Opportunity remains as company-wide service retention, a measure of consumer loyalty and repeat business, is still at 20% below our seasoned store levels. Same-store gross margin was 15.5%, an increase of 30 basis points from the same period last year, primarily due to the mix shift. The inclement weather and related softer vehicle sales and service business in the first two months of the quarter elevated our SG&A expense as a percentage of gross profit, as we bumped up again semi-fixed, personnel and advertising cost. As vehicle sales recovered in March, we saw significant improvement in SG&A leverage, as productivity increased and we better leveraged our advertising expense. In March, our SG&A as a percentage of gross profit was in the mid-60% range. Our SG&A is variable, but not on an instantaneous basis. If we were to experience a sustained lower sales environment, our leaders would reduce SG&A spending levels to achieve appropriate cost leverage. Given our robust data and best-in-class operational reporting, we anticipate this could be achieved over a one to two-quarter period. Unseasoned stores performed 1,500 basis points worse in SG&A than seasoned stores. As we drive revenue growth in all lines of business, the typical new store SG&A of 90% or higher will move to company average, allowing us to further drive down our consolidated results over time. In summary, we have significant opportunity to capture the more than $200 million in dry powder available. The key to our success is the growth and development of entrepreneurial-driven leaders across the organization. This spirit allows us to remain humble, stay nimble and leverage technology to adapt to market needs, while maximizing the scale of our platform to innovate and deliver the best-in-class experience at our sales and delivery centers coast-to-coast. And now, a few comments from John.