Chris Linthwaite
Analyst · BTIG
Thank you, Agnes. Good afternoon. We find ourselves in a starkly different world than the one we knew a few short months ago. It is one of extraordinary challenge on the broadest possible scale, but also a moment of great opportunity for the life sciences tools industry and the overall healthcare sector. I believe we will rise to the challenge and accomplish incredible things much faster than we imagined possible. For healthcare, diagnostics and life sciences companies alike, this pandemic is the public health equivalent of 9/11. Even as we rush to manage the current crisis, a new paradigm is emerging, and with it, there is a dawning realization that we need to make a huge step forward in biotechnology investment, development and deployment of new tools on a global scale for the benefit of all mankind. We have a strong point of view that genomic and proteomic tools are essential in all facets of the fight and that an understanding of the immune system and immune response is foundational to long term safety. Working together with a global research community, we believe we can do amazing things to support pathogen surveillance, immune system monitoring and therapeutic as well as vaccine development. Furthermore, as we rapidly deploy tools to address the current crisis, we believe that governments and public health bodies will be resolute in preparing for future pandemics. And that Fluidigm will play an important role, both in the near-term and longer-term horizon, as governments deploy new tools that demand higher throughput, flexibility, integrated data monitoring and a public-private partnership of national stockpiles and new collaboration networks that will enable faster response to future threats. Our products, technologies and expertise enable important research on multiple frontiers of human health. And starting in Q1, we pivoted to support the global scientific community in the fight against the unprecedented COVID-19 pandemic. A growing number of governments and medical institutions are engaging with Fluidigm for immune profiling and virus detection and testing. Given the powerful capabilities of our two technology platforms, mass cytometry and microfluidics, it is no surprise that we are at the forefront of this extraordinary global effort. We remain committed to serving research needs across scores of diseases. However, for the near term, we are reconfiguring our core products in a cohesive manner to address COVID-19 needs. Our innovative technology powering biomarker discovery and deployment puts us in the right place at the right time, focused on the right opportunities. Shifting to Q1. We began the year in a good position with a strong pipeline and backlog. As the first COVID-19 cases emerged in Asia, we moved swiftly to organize a sustained response, holding daily executive meetings aligned around three simple themes. First and foremost, we focused on employee safety. We sent masks to our Chinese employees, built stockpiles of supplies in our Singaporean facility and moved to a protective posture, locking down our manufacturing facility from outsiders, implementing temperature checks of employees, wipe down procedures and social distancing all staff, moving more than half of our team into remote work environments for safety. Later, we cascaded this general model around the world in San Francisco, Toronto, Paris, Tokyo and the U.K. I'm pleased to report we have had no confirmed infections of our employees, and the organization is performing at a high level. Second, we organized customer-facing activities in a new way. As our customers quickly shut down their operations first in Asia around the Chinese New Year, Europe in late February, early March, followed by North America in mid-March, we refocused our business along two vectors: pathogen testing and immune monitoring. We selectively sent our field service engineers into operational facilities with enhanced PPE. Internally, our R&D and marketing teams constructed COVID-related value propositions, reconfiguring our existing tools with customized solutions for additional needs. For pathogen testing, our microfluidics platform is uniquely well suited. As the U.S. FDA issued guidance for emergency use authorization, we began deploying Biomark and Juno systems into testing centers, new customer segments for us. One single Biomark-Juno combination utilizing our 192.24 IFC can process as many as 6,000 bulk RNA detection tests per day, or more than two million tests per year. Our miniaturization technology requires 1,000x less reagent than the 96-well format of other platforms. And we have an automated approach that reduces the need for human interaction. We worked with labs to configure extraction procedures and complete workflows. In Q1, the revenue impact from these microfluidic instrument placements was incremental to our historic placement numbers. Given our lack of brand awareness and channel in this customer segment, we've been pleased with this early success. Our value proposition, assay flexibility, high sample throughput and conservation of reagents compelled numerous labs to purchase systems. We collaborated with these early adopters to submit lab-specific EUA submissions. Many of these collaborations have been shared on our website, social feeds or in press releases. I'm particularly proud of our work with the University of Oklahoma Healthcare System in deploying a statewide testing program at a record pace. To increase our competitiveness and reduce the burden on customers, we are working on a Biomark-based EUA this quarter. We believe that this submission will help close more opportunities in our growing pipeline and partially mitigate the impact on lab shutdowns in other customer segments. We have a pipeline of additional assays in development that will leverage this initial EUA system submission and address testing needs in the second half of the year and beyond. For immune monitoring, our mass cytometry platform is an excellent tool for COVID-related programs. On the suspension side, we combine flexibility of panel design with a robust reproducibility that allows large consortia to develop databases, integrating samples from geographically diverse cohorts. Working from our base panels, researchers have rapidly built custom panels linked to COVID-related questions. We've added new antibodies to our catalog and our recently released new metals enabled deployment of large investigational biomarker panels. Most impactful, our Maxpar Direct Immune Profiling assay, the 2019 best new product in cell biology, provides an amazing backbone for the large multi-site studies required to assess immune system response in the COVID-infected population, providing common reagent kits in a simple format. This same assay provides a useful tool for supporting vaccine and therapy strategies by providing immune profiling data. Other groups are using our imaging mass cytometry in new ways. For instance, COVID researchers at the Yale School of Medicine are analyzing lung tissue to understand the impact of the virus on the immune response in critical organs. Programs and consortia have formed around the world at an incredible pace, and there are already five papers detailing COVID-related insights gleaned from mass cytometry. We are sharing these stories with customers in our social feeds as fast as they emerge, so everyone can benefit as we mobilize as a single community against this common threat. Everything I've described ties to our immediate response. However, we have additional products in development, including a potential game changer called the ECHO program being funded by DARPA. The ECHO program will create a rapid detection platform powered by microfluidics that could process thousands of samples a day per system while measuring host cell infection, potentially giving evidence of post exposure infection much sooner than conventional real-time PCR RNA test or serological or antibody-based solutions. The ECHO program is a collaboration with Mount Sinai's Icahn School of Medicine and the Department of Defense. We will give updates as they become available, including dates on EUA submission and commercial availability. Our partners will make the final decision on deployment time lines, and we all recognize the importance of balancing speed with robust scientific validation of this novel approach. The third area of daily discussion has been oriented on cash management. Vikram will provide ample color in his section. In short, we're leaving no stones unturned as we preserve cash during the sharp industry downturn. However, I cannot overemphasize that our core business thesis is intact, and we believe we will emerge an even stronger organization as the research community gets back to work in the coming quarters. We discuss cash management activities every single day. We have made business trade-offs to preserve near-term health without fundamentally compromising our longer term trajectory, and we are benefiting from legal settlements and sponsored research funding from groups, such as the DARPA-related COVID work. As I transition to a discussion of our views on Q1 results and potential impacts in 2020, I want to reinforce one last point. The immunome market, our term for the comprehensive analysis of the immune system and the tools related to these endeavors is more viable than ever. Over the last few years, most of our focus has been on immunome questions linked to oncology and immune system related disorders. But infectious disease was part of our business before and is accelerating today. Roughly 10% of our mass cytometry publications are related to infectious disease. For Fluidigm, the COVID pandemic provided a unique catalyst for tying our portfolio together into a menu of infectious disease oriented offerings. We remain committed to oncology and other therapeutic areas, but we believe that infectious disease work is going to expand rapidly, and we can support this additional market vertical with modest impact on our prior endeavors. In essence, they are symbiotic or complementary to most of our core programs. We anticipate that the microfluidics business could accelerate upward on the heels of the COVID response. Rounding out the commentary, we saw a pronounced negative impact on our business, as most customer segments shut down operations by the middle of March. We entered Q2 with approximately 60% to 70% of our global academic research community, either closed or working at a slower pace. Basic research projects have been put on hold but not canceled. Customer activities will depend on when the community returns to a new normal and what budgets will be available. Our instrument funnel remains strong, and we built backlog due to facility closures or delays in facility renovations that have been gating items for putting systems online. We anticipate a sharp near-term deceleration in unit placements, not related to COVID work. And we have heard similar commentary from other analytical instrument companies. We've adapted selling and marketing motions to reach customers who are working from home offices. We believe that budgets are intact and orders will flow, once organizations get back on their feet later in the year. For consumables, we know that many of our core labs have major backlogs of samples to run, and they are anxious to return to normal operations. As part of our comprehensive COVID-19 response, we accelerated another important program on our strategy road map that merits additional commentary. Today, Fluidigm announced the broad commercial launch of a professional services lab, we call Therapeutic Insights, or TIS. We incubated the program in Q1. The TIS menu includes a range of imaging and suspension-based mass cytometry services from experimental panel design, custom antibody sourcing, conjugation and verification, staining, data acquisition and data analysis. There are many elements to this offering. We are seeing immediate demand to run samples from labs that are not operational or cannot access their core facilities. In addition, we provide surge or backup capacity for CROs who are selling mass cytometry related services, allowing them to market services without concerns for testing capacity constraints. The Fluidigm TIS lab provides access to newly developed but not commercially released mass cytometry innovations and provides a collaboration vehicle for partner institutions developing new panels that could become part of our standard kit business portfolio. For accounts waiting on instrument funding, they can generate data or conduct important studies. The fee-for-service lab is staffed and running projects. We believe it will open up new market segments for our technology and accelerate the pace of innovation, especially in light of near-term disruption by the pandemic. In summary, COVID-19 has brought short-term challenges to our business, but we are incredibly excited about the role we are playing in pandemic response and preparation as well as the new opportunities we see on the horizon. I'll now turn the call over to Vikram, our CFO, for a complete review of our financial results.